Piscine extérieure (ouverte en saison)
Vérifier la disponibilité

Avis sur Americas Best Value Inn Canton, NC

2 out of 5
Americas Best Value Inn Canton, NC
1963 Champion Dr, Canton, NC

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 46 avis sur 266." "
Note des voyageurs de 8 (Bien), d’après 65 avis sur 266." "
Note des voyageurs de 6 (Satisfaisant), d’après 78 avis sur 266." "
Note des voyageurs de 4 (Médiocre), d’après 40 avis sur 266." "
Note des voyageurs de 2 (Horrible), d’après 37 avis sur 266." "

7,0/10

Propreté

6,6/10

Personnel et service

5,2/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

6,0/10

Écoresponsabilité

Avis

10/10 Excellent

Tamre

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gorgeous view friendly staff.
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Elizabeth, morristown

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2022

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Could not swim in the pool. No breakfast on site.
Séjour de 3 nuits en mai 2022

10/10 Excellent

Sharon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great.
Séjour de 1 nuit en avril 2022

4/10 Médiocre

Jennifer

Voyage en famille
Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Dissatisfaction
There was absolutely no maid service had to deal with it own trash. No breakfast which they said we would have. Electricity was not good. Couldn't plug more than 1 thing in at a time. And the stairs were covered in ice and snow. Someone fell down stairs and they didn't care said they couldn't do anything about the snow and ice. Had to go get our own towels. There was no iron. The toilet rocks when you sat on it.
Séjour de 3 nuits en janvier 2022
Réponse de Guest Relations le 25 janv. 2022
Dear Jennifer, Thank you for your feedback. At this time, we are working with limited services and amenities in order to maintain a safe environment, and we apologize for any inconvenience caused. Additionally, we regret the incident you've detailed and assure you that we care deeply about the safety of our guests. Your input is much appreciated as we work to elevate our accommodations and service, and we wish you nothing but the best in your travels ahead.

10/10 Excellent

Rob

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
For an economy motel, they have a surprising range of amenities. From a large fridge and microwave to a balcony, pool, and bbq grills and picnics tables, they rival higher star class hotels. The driveway entering the motel is a bit confusing and has several large potholes. Be alert for those.
Séjour de 1 nuit en décembre 2021

10/10 Excellent

david

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
clean and friendly
Séjour de 1 nuit en novembre 2021

10/10 Excellent

Donald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean Comfortable older motel. We enjoyed our stay.
Séjour de 1 nuit en novembre 2021

6/10 Satisfaisant

Christina

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2021

6/10 Satisfaisant

Chelsey

Voyage en couple
Les points faibles : Équipements
Bed was comfortable. Interesting that the room had a back porch. Our shower didn't drain well though. We also didn't have a fridge (but that was explained on check in).
Séjour de 1 nuit en novembre 2021

2/10 Horrible

Kunj

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2021

2/10 Horrible

Tim

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room stunk, sheets were dirty. Paid $150 for one night asked for a non smoking room. When we opened the door room wreaked of smoke. Water stain o the ceiling. Room was horrible
Séjour de 1 nuit en octobre 2021
Réponse de General Manager le 4 nov. 2021
Dear Tim, Your feedback regarding your recent visit is much appreciated, and it's unfortunate to hear that our accommodations failed to meet your expectations. Please know that our team is always available to help address any issues you might have with your room during your stay. That being said, we'll be sure to inform our housekeeping staff so that they can give your room the attention it deserves. Please consider visiting us again in the future.

10/10 Excellent

Somie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, safe, quiet place to stay for a shower and bed. Good deal if you’re looking for somewhere affordable near Asheville. Nice staff at front desk.
Séjour de 1 nuit en octobre 2021

4/10 Médiocre

Susan

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2021

8/10 Bien

Jonathan L

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place
very clean, comfortable, good shower. Reasonable price compared to Asheville. Minimal breakfast, but Waffle House nearby. Would stay here again
Séjour de 1 nuit en octobre 2021

2/10 Horrible

Crystal

Séjour de 2 nuits en septembre 2021

6/10 Satisfaisant

Edward D

Les points faibles : Équipements
the desk worker was very rude,
Séjour de 1 nuit en septembre 2021

2/10 Horrible

Mariana

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Save your money and stay somewhere else. We didn't even stay there, because when we tried to check-in, she said that the room I reserved was taken. There was literally no one there. The place itself was behind a restaurant that is shut down and in the back where it was "shady" looking. The place smelled odd, and the breakfast area was a joke. There were little animal statues outside in the grass that just looked horrifying. Do not stay here, we are so glad that we didn't.
Séjour de 2 nuits en août 2021
Réponse de Guest Relations le 28 août 2021
Dear Mariana, We appreciate you booking our hotel; however, we apologize that we were not able to host you. We're sorry for any unpleasant odor and disappointment regarding our breakfast options. Additionally, please understand that when booking through a third-party platform, requests are not guaranteed but are instead subject to availability upon arrival. We sincerely apologize for any inconvenience caused. Should you be in the area again, we would be grateful for another chance to welcome you and demonstrate our true value.

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Convenient too town and highway. Floor rug was a bit yucky. Slightly better and slightly more expensive than Motel 6.
Séjour de 1 nuit en août 2021

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The outside of the property is dirty, old, and falling apart. It looks like the start of a horror movie. the staff aka the women who LIVES in the office was rude. we accidentally booked a smoking room. My husband called 3 times to make sure it was switched to nonsmoking. When I got there she still had it in the computer as smoking. Interior of the rooms was fine but felt like i needed to update my shots to go up the stairs to get to it. So gross
Séjour de 1 nuit en juillet 2021
Réponse de General Manager le 11 août 2021
Thank you for sharing your feedback. We apologize for any inconvenience you endured during your recent stay with us. This is not the quality of service we abide by and would like another chance to change your perception of us in the future.

8/10 Bien

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2021

8/10 Bien

Bennie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay in Canton
Overall a nice stay in Canton but I had to put a wedge under the toilet to keep it from wobbling.
Séjour de 1 nuit en juillet 2021

8/10 Bien

Debbie

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en juillet 2021

2/10 Horrible

rachel

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bugs on the floor and blood on the walls
Séjour de 1 nuit en juillet 2021
Réponse de Guest Relations le 28 juil. 2021
Dear Rachel, Thank you for choosing to stay here. It saddens us to read about your recent experience. The concern your raise regarding pests is a serious one, and we will be conducting a thorough investigation of our accommodations to ensure there are no unwanted visitors anywhere on the property. We appreciate your feedback, and we hope that your next trip goes more smoothly.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et personnel et service
The back door veiw is gorgeous with the pool infront of the mountain its very quite and peaceful
Séjour de 1 nuit en juillet 2021

6/10 Satisfaisant

Stephan

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juillet 2021

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This is a horrible hotel. Not worth what I paid. Should have cost $30.00 dollars night, not $112.00. Do not stay here!!! When i looked at the photos on the website, they had to be from 10 or more years ago. The place is in need of serious upkeep. In the bathroom above the shower, there was black mold on the ceiling. There was one electrical oulet that clearly had been overheated and was burnt around the plug-in. There was a couple of orher electrical outlets that the covers were missing and wires were exposed. When i pickup up the TV snd cable box buttons to turn the TV on, all of the batteries were missing and there were no backs to either set of buttons. The lights switches were broken and there were even lightbul
Séjour de 2 nuits en juillet 2021
Réponse de Guest Relations le 23 juil. 2021
Guest feedback is our primary catalyst for effective change, so thank you for sharing your thoughts. Our team will reflect upon your comments and use them to address your concerns, and return our accommodations to our usual high standards. We know we can do much better than this, and we'd love to prove it when your travels bring you back to Canton.

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en juillet 2021

10/10 Excellent

Randy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly recommend
Forced off the highway by car trouble, this manager was understanding and gave us a really clean and pleasant room at an extremely reasonable rate. Very kind staff and a really nice place to stay!
Séjour de 1 nuit en juillet 2021

4/10 Médiocre

Catherine

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overpriced and not kept up
The pool closed and coveted in july. Many areas to play but nothing set up and most broken. Lawn long and although pretty to look at full of holes and ruts so not good for kids to run on! Breakfast was old cereal almost gone and outdated yogurt so not good at all. There was a waffle maker so that may have been ok.
Séjour de 1 nuit en juillet 2021
Réponse de Guest Relations le 14 juil. 2021
Dear Catherine, We appreciate you taking the time to make your voice heard. It is unfortunate that your time with us did not meet your expectations; however, we thank you for letting us know just where we fell short so that we can improve in those areas. If your travels ever bring you back our way, please consider giving us another chance to impress you.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The outside exterior was aweful their website is a joke. This place was aweful would not recommend………
Séjour de 1 nuit en juin 2021
Réponse de Guest Relations le 8 juil. 2021
We are disheartened that we failed to earn your recommendation. Please accept our apology for any way in which we failed to meet your expectations. Guest comfort is what we strive for, and we would love to know how we can earn your five-star approval in the future. Our lines are open, and we're ready to learn! Thank you, and we wish you well as your adventures continue.

6/10 Satisfaisant

Terri

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2021

2/10 Horrible

Jason

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
It was awful not good at all.
Séjour de 1 nuit en juin 2021
Réponse de Guest Relations le 15 juin 2021
Dear Jason, We are saddened to read that your visit with us did not truly reflect the quality and comfort that we are known for. In order to constantly improve, we would love to hear specifically what we could have done better. Please let us know, and we wish you the best.

10/10 Excellent

Josef

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We Will Be back
Nice location - great staff - - - room was clean and tidy. Back field was great too - - -
Séjour de 2 nuits en mai 2021

8/10 Bien

Rose

Les points forts : Confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
just use caution....
I mean its ok. Would i stay here again? Maybe if NOTHING is available. The view and the quietness made it worth it. As well as the lovation to everything. The room needs an update BAD! Hole in walls, the door looked like it had been kicked in, beds are hard, drainage sucked in sink and tub, bathroom vent had a hole in it. Rooms need more attention.
Séjour de 2 nuits en mai 2021

10/10 Excellent

George

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en avril 2021

6/10 Satisfaisant

Sarah

Les points forts : Propreté, personnel et service, confort de la chambre
Would stay again-Dog friendly
The staff was really helpful in finding dog friendly dining. Ground floor had a little patio that went straight onto the lawn. was useful for walking your dog. Rooms were clean and comfortable, but in need of updating. Our room had a hole in the carpet and the bathroom fan was extremely noisy. There was no way to turn it off since the light was on the same switch.
Séjour de 1 nuit en avril 2021

10/10 Excellent

Ana M.

Les points forts : Propreté
Very good
Everything just as described
Séjour de 1 nuit en février 2021

10/10 Excellent

Johnathon

Séjour de 1 nuit en mars 2021

10/10 Excellent

Marilda A.

Les points forts : Propreté
Clean
The place is so clean and organized. We enjoyed our stay!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Inexpensive and functional, but not not quite the Ritz. The property could use some TLC in many areas. The people were friendly. The noise from I-40 is pretty bad, so take earplugs. Not terrible for a quick overnight stay.
Séjour de 2 nuits en février 2021

2/10 Horrible

Kevin, Kentucky

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Reservations made ahead online. Upon arrival the room had been given away. A less quality room was substituted at same cost. Then was told I needed to pay additional charges for pet deposit that was not mentioned in the reservation made online as well. Food all over the room and dirty in a covid 19 timeframe
Séjour de 2 nuits en décembre 2020
Réponse de Guest Relations le 4 janv. 2021
Dear Kevin - We appreciate your feedback and apologize for any inconvenience you experienced as a result of the room substitution and pet deposit. We will certainly work with our partner sites to investigate the miscommunication and ensure that all of our information is correct. We will also share your feedback with our housekeeping team. Thank you again for your feedback and we wish you a happy New Year!

2/10 Horrible

Voyageur vérifié

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Did a last minute reservation on Orbitz on the road since the interstate closed due to an accident during a snowstorm. Booked a non-smoking king bed room. The room we were given reeked of cigarette smoke and had two full sized beds. The toilet seat was sitting on the floor next to the toilet and there was a big hole in the wall. Fortunately, got notification that the interstate had opened back up so we go out of there. Would rather sleep in my car.
Séjour de 1 nuit en décembre 2020
Réponse de Guest Relations le 4 janv. 2021
We would like to start by apologizing for the conditions and interruptions you experienced during your recent travels. We also regret that we did not provide the comfort and cleanliness you were seeking as you took a break from the road. Our goal is to deliver quality accommodations and service to all of our guests and we will take your feedback into consideration as we work to improve. We hope that the rest of your trip was positive and wish you a happy and healthy New Year!

10/10 Excellent

Timothy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
America's Best is the Best!
Completely, 100% satisfied with everything... especially service! This was a business trip, as we came to town to perform a music show. After the show, a family member became ill and had to go to hospital. So an overnight stay developed into multiple days. I must say that Candy was phenominal and went above & beyond in making sure we had anything we needed! ...Thank you Candy! Thank you America's Best!...We definitely plan to stay here upon our return and strongly encourage others to stay here also!!!
Séjour de 1 nuit en novembre 2020

4/10 Médiocre

Traveler, Asheville, NC

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This hotel is very run down and dirty and not worth the cost that they charge.
Séjour de 1 nuit en octobre 2020
Réponse de General Manager le 29 oct. 2020
We appreciate the constructive feedback. However, we are sorry you were not impressed with your visit. We will take care of any issues in cleaning, and we hope that we can have you back in the future and provide a stay that aligns with our value.

4/10 Médiocre

Kim, Vanceboro

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Black mold on bathroom ceiling. Torn carpet. Worn out furniture. Burn holes in sheets. Sorry pillows. Had to ask for ice bucket. No vending machines. Old brown bananas in checking room. No admittance to check in room or fresh coffee at 8 am. Litter everywhere. No trash receptacles outside. One ply bath tissue. Sorry coffee pods in room in addition to terrible water. Will never stay here again.
Séjour de 4 nuits en octobre 2020

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en octobre 2020

6/10 Satisfaisant

K, Kansas

Les points forts : Propreté et personnel et service
For the price, this motel is ok. It's clean and convenient. There is some deferred maintenance like; no cover on bathroom vent, no battery in smoke detector, and a loose tile on the floor.
Séjour de 1 nuit en octobre 2020

2/10 Horrible

Voyageur vérifié

Séjour de 1 nuit en septembre 2020

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very pleased. Great price for a comfortable stay. Comfortable beds. Convenient location!
Séjour de 2 nuits en septembre 2020