Avis sur Kenilworth Hotel, Kolkata
Kenilworth Hotel, Kolkata
1 & 2 Little Russel Street, Kolkata, West Bengal
Avis
8,6
Excellent
9,0/10
Propreté
8,8/10
Personnel et service
9,0/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
10 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2018
Réponse de Kaushik le 19 juin 2018
Thank you for your feedback. Hope to see you soon.
8/10 Bien
Voyageur vérifié
26 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en mai 2018
Réponse de Kaushik le 19 juin 2018
Thank you for rating us 4 out of 5. Hope to see you soon.
10/10 Excellent
Jean-Paul, Bordeaux
20 nov. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très agréable, emplacement idéal.
Jean-Paul
10/10 Excellent
Oscar, Paris, France
6 févr. 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un hôtel moderne avec un pub à la mode anglaise
Oscar
8/10 Bien
Soumik, Seattle
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Soumik
Séjour de 1 nuit en mars 2024
2/10 Horrible
Kaushik
17 mars 2024
Kaushik
Séjour de 4 nuits en mars 2024
10/10 Excellent
Khandker
27 févr. 2024
Khandker
Séjour de 4 nuits en février 2024
10/10 Excellent
Leena
Voyage en famille
24 févr. 2024
Les points forts : Personnel et service et équipements
Leena
Séjour de 1 nuit en février 2024
10/10 Excellent
Saptarshi
8 févr. 2024
Saptarshi
Séjour de 7 nuits en février 2024
8/10 Bien
Mustafa Caglar
Voyage d’affaires
25 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mustafa Caglar
Séjour de 3 nuits en janvier 2024
2/10 Horrible
Neeraj
20 janv. 2024
Neeraj
Séjour de 2 nuits en janvier 2024
10/10 Excellent
Neehar
20 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Neehar
Séjour de 2 nuits en janvier 2024
10/10 Excellent
Håkan
Voyage en groupe
27 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Håkan
Séjour de 7 nuits en décembre 2023
8/10 Bien
Chandana
23 déc. 2023
Les points forts : Propreté et personnel et service
Chandana
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Omer
Voyage en couple
23 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Omer
Séjour de 5 nuits en décembre 2023
10/10 Excellent
Dirk
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Stay in central Kolkata
Dirk
Séjour de 1 nuit en décembre 2023
8/10 Bien
Puneet
4 nov. 2023
Puneet
Séjour de 2 nuits en novembre 2023
10/10 Excellent
Manjima
24 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Manjima
Séjour de 2 nuits en octobre 2023
10/10 Excellent
Dushyant
Voyage d’affaires, Voyage en couple
20 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dushyant
Séjour de 1 nuit en octobre 2023
10/10 Excellent
Amar Nath
Voyage d’affaires
5 oct. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good hotel vary clean staff are very helpful and
Amar Nath
Séjour de 1 nuit en octobre 2023
10/10 Excellent
Syamantak
6 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Syamantak
Séjour de 2 nuits en septembre 2023
10/10 Excellent
Snigda
9 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Snigda
Séjour de 2 nuits en août 2023
10/10 Excellent
Bandana
Voyage d’affaires
2 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bandana
Séjour de 3 nuits en juillet 2023
Réponse de General Manager le 3 août 2023
Dear Guest,Namaste!Thank you for taking the time to share your review with us. We are delighted to note that you had a excellent experience during your stay here with us.Thank you for highlighting our hotel and our people. Your comments about the quality of our services and our staff are greatly appreciated. However we have also taken note of your comment about the dinner service and apologise for the inconvenience caused. Please be assured that we have shared the matter with the upper management and briefed the respective teams for the same in order to enhance our services.We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best!With Warm Regards,- The Kenilworth Management
10/10 Excellent
Snigdha
16 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Snigdha
Séjour de 1 nuit en juillet 2023
Réponse de General Manager le 19 juil. 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,Ashok TannaGeneral Manager
10/10 Excellent
Ashish
28 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ashish
Séjour de 3 nuits en juin 2023
10/10 Excellent
Kulendran, Lugarno
22 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kulendran
Séjour de 6 nuits en mai 2023
10/10 Excellent
Christopher Sean
6 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christopher Sean
Séjour de 1 nuit en mai 2023
Réponse de Kenilworth Management le 17 mai 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,
10/10 Excellent
Voyageur vérifié
18 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en avril 2023
Réponse de Kenilworth Management le 17 mai 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,
10/10 Excellent
KOHEI
Voyage d’affaires
15 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
KOHEI
Séjour de 11 nuits en avril 2023
Réponse de ケニルワース・マネジメント le 17 mai 2023
お客様ナマステ!ご希望の宿泊施設として当館をお選びいただき、また、最近のご訪問での貴重なご意見を共有するためにお時間を割いていただき、誠にありがとうございます。私たちとの思い出に残る経験ができたことを嬉しく思います。 お客様が楽しいひと時を過ごしているのを見ることは、私たちにとってとても励みになり、やる気を起こさせます。それ自体が、私たちがこれまでに費やしてきたすべての努力に対する最大の評価です。お客様の感謝は私たちの士気を高め、このレベルの満足度を得る原動力となります。 次のレベルへ。 あなたの素晴らしい励みとなるフィードバックをチーム全体と共有しました。私たちのチームは、数日中にご希望の目的地にまたお客様をお迎えできることを楽しみにしています。ありがとう、よろしく、
10/10 Excellent
Allen
Voyage en groupe, Voyage d’affaires
27 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Allen
Séjour de 2 nuits en mars 2023
Réponse de Kenilworth Management le 17 mai 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,
10/10 Excellent
Yoel
26 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly recommend
Yoel
Séjour de 4 nuits en mars 2023
Réponse de Kenilworth management le 17 mai 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,
10/10 Excellent
Mark
Voyage d’affaires
21 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
First Class all the way
Mark
Séjour de 6 nuits en mars 2023
Réponse de The Kenilworth Management le 25 mars 2023
Dear Guest, Namaste! The team here at Kenilworth would like to thank you for your most valued patronage. It is always such a pleasure to have you stay with us and we feel truly privileged that you took time out to share your experience through this review. We are delighted to note that you enjoyed your stay and that the team were able to create a warm, friendly experience. Thank you for highlighting our hotel and our people. It is truly motivating for our team. We deeply value your sentiments and have taken the liberty of sharing your appreciation with the team. Please be assured that your words of encouragement will go a long way in inspiring and motivating each of our team members to continue delivering nothing less than the best for our esteemed guests, such as yourself. We cannot wait to welcome you back and look forward to having you stay with us again sometime soon. With warm regards
10/10 Excellent
Manzoor, East Elmhurst
14 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Manzoor
Séjour de 3 nuits en mars 2023
Réponse de The Kenilworth Management le 25 mars 2023
Dear Guest, Namaste! The team here at Kenilworth would like to thank you for your most valued patronage. It is always such a pleasure to have you stay with us and we feel truly privileged that you took time out to share your experience through this review. We are delighted to note that you enjoyed your stay and that the team were able to create a warm, friendly experience. Thank you for highlighting our hotel and our people. It is truly motivating for our team. We deeply value your sentiments and have taken the liberty of sharing your appreciation with the team. Please be assured that your words of encouragement will go a long way in inspiring and motivating each of our team members to continue delivering nothing less than the best for our esteemed guests, such as yourself. We cannot wait to welcome you back and look forward to having you stay with us again sometime soon. With warm regards
10/10 Excellent
Krishnakumar, Penfield
11 mars 2023
Krishnakumar
Séjour de 4 nuits en mars 2023
10/10 Excellent
clive
Voyage d’affaires
23 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
perfect for kolkata
clive
Séjour de 1 nuit en février 2023
Réponse de The Kenilworth Management le 25 mars 2023
Dear Guest, Namaste! The team here at Kenilworth would like to thank you for your most valued patronage. It is always such a pleasure to have you stay with us and we feel truly privileged that you took time out to share your experience through this review. We are delighted to note that you enjoyed your stay and that the team were able to create a warm, friendly experience. Thank you for highlighting our hotel and our people. It is truly motivating for our team. We deeply value your sentiments and have taken the liberty of sharing your appreciation with the team. Please be assured that your words of encouragement will go a long way in inspiring and motivating each of our team members to continue delivering nothing less than the best for our esteemed guests, such as yourself. We cannot wait to welcome you back and look forward to having you stay with us again sometime soon. With warm regards
10/10 Excellent
Rajendra, Plano
Voyage en famille
6 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rajendra
Séjour de 2 nuits en février 2023
Réponse de The Kenilworth Management le 25 mars 2023
Dear Guest, Namaste! The team here at Kenilworth would like to thank you for your most valued patronage. It is always such a pleasure to have you stay with us and we feel truly privileged that you took time out to share your experience through this review. We are delighted to note that you enjoyed your stay and that the team were able to create a warm, friendly experience. Thank you for highlighting our hotel and our people. It is truly motivating for our team. We deeply value your sentiments and have taken the liberty of sharing your appreciation with the team. Please be assured that your words of encouragement will go a long way in inspiring and motivating each of our team members to continue delivering nothing less than the best for our esteemed guests, such as yourself. We cannot wait to welcome you back and look forward to having you stay with us again sometime soon. With warm regards
10/10 Excellent
Ram, San Jose
Voyage en famille
10 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ram
Réponse de Rodney Mendes le 19 janv. 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,
8/10 Bien
parag
2 janv. 2023
parag
10/10 Excellent
Syed
Voyage en couple
16 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Syed
Réponse de Rodney Mendes le 19 janv. 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,
10/10 Excellent
Karan
14 déc. 2022
Karan
Séjour de 1 nuit en décembre 2022
Réponse de Rodney Mendes le 19 janv. 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,
2/10 Horrible
Voyageur vérifié
Voyage d’affaires
9 déc. 2022
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 3 nuits en décembre 2022
Réponse de Rodney Mendes le 19 janv. 2023
Dear GuestNamaste!At the onset, I would like to take this opportunity to thank you for the patronage of Kenilworth Resort & Spa and express my earnest apologies for the inconvenience that you had to face. We are deeply concerned.We have taken a serious note of your feedback. We would like to assure you that all corrective measures have been taken and necessary trainings have been imparted. Words cannot express how truly I feel for the inconvenience that was caused, however we take this opportunity to request you to not make it a life time experience.With the actions being taken and trainings imparted, we firmly believe that we shall be able to meet the expectations that you have entrusted us with, and promise and assure you of our best services at all times. My team joins me in looking forward to get a chance to serve you once again!Thanks and Regards,
10/10 Excellent
John
Voyage en famille
1 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good experience at Kenilworth..
John
Séjour de 3 nuits en novembre 2022
Réponse de Rodney Mendes le 19 janv. 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,
10/10 Excellent
Rajesh
29 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rajesh
Séjour de 1 nuit en septembre 2022
Réponse de Rodney Mendes (General Manager) le 7 oct. 2022
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,
10/10 Excellent
MASUHIRO
11 juil. 2022
MASUHIRO
Séjour de 2 nuits en juillet 2022
Réponse de Kenilworth le 18 juil. 2022
Dear Mr Masuhiro, Thank you for choosing to stay at the Kenilworth Hotel, Kolkata. We thank you for taking the time to provide us your valuable feedback. We are delighted to know that you had an exceptional stay experience with us. We value your patronage and look forward to welcome you back in the City of Joy. Best Regards, Kenilworth Management.
8/10 Bien
Voyageur vérifié
Voyage d’affaires
7 juil. 2022
Les points forts : Propreté, personnel et service, confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en juin 2022
Réponse de Kenilworth Management. le 14 juil. 2022
Dear Guest, It was a pleasure to have you stay at the Kenilworth Hotel, Kolkata. Thank you for taking the time to review us. We sincerely apologies for the inconvenience caused during the airport drop. It is quite appalling and we would like to thank you for highlighting this and bringing it to our attention. We can assure you that we are looking into this and will definitely ensure the necessary action is taken. We would like to reiterate that our guests comfort and convenience is our main aim at Kenilworth Hospitality. We once again apologize for the inconvenience caused during your stay. We value your patronage and look forward to welcome you back in the City of Joy. Best Regards,
8/10 Bien
Suvadip
5 juin 2022
Les points forts : Propreté, personnel et service, équipements
Suvadip
Séjour de 2 nuits en mai 2022
6/10 Satisfaisant
Lopita
27 mai 2022
Les points forts : Confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Lopita
Séjour de 4 nuits en mai 2022
Réponse de Kenilworth Management le 17 juin 2022
Dear Guest
Namaste!
At the onset, I would like to take this opportunity to thank you for the patronage of Kenilworth Hotel and express my earnest apologies for the inconvenience that you had to face. We are deeply concerned.
We have taken a serious note of your feedback. We would like to assure you that all corrective measures have been taken and necessary trainings have been imparted. Words cannot express how truly I feel for the inconvenience that was caused, however we take this opportunity to request you to not make it a life time experience.
With the actions being taken and trainings imparted, we firmly believe that we shall be able to meet the expectations that you have entrusted us with, and promise and assure you of our best services at all times.
My team joins me in looking forward to get a chance to serve you once again!
8/10 Bien
Arjun
Voyage d’affaires
17 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arjun
Séjour de 1 nuit en mai 2022
Réponse de Kenilworth Management le 10 juin 2022
Dear Guest
Namaste!
Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.
We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.
Our team looks forward to welcoming you back to your preferred destination in coming days.
Thanks and Regards,
10/10 Excellent
Madhusudanan
Voyage en couple
10 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Madhusudanan
Séjour de 2 nuits en mai 2022
Réponse de Kenilworth Management le 10 juin 2022
Dear Guest
Namaste!
Thank you for taking out time to put in your honest comments. We thank you for your patronage of Kenilworth Hotel and considering us as your preferred hotel during your recent visit.
We have taken a note of your appreciation as well as shortfalls. We would like to assure you that all corrective measures have been taken and necessary trainings have been imparted.
We believes in "Atithi Devo Bhaba" and imparting best of services, hospitality standards & benchmarks, thereby creating a Symphony in Harmony.
My team joins me in looking forward to get a chance to serve you once again!
Thanks and Regards
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
4 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay in prime location
Voyageur vérifié
Séjour de 5 nuits en mars 2022
Réponse de Kenilworth Management le 7 avr. 2022
Dear Guest, Thank you for choosing Kenilworth hotel, Kolkata. We thank you for taking the time to share the feedback with us. We appreciate your generous words regarding our staff and hotel. We are glad the Wi-Fi services was constantly available without any hassle. It is our endevour to provide the best quality services. Best Regards,