Hi Sylvain,We sincerely apologize for any inconvenience you experienced regarding the lack of access to EV charging, contrary to what was stated in our hotel description. Your feedback is important to us, and we are committed to addressing this issue promptly. We appreciate your understanding and patience. Thank you for bringing this to our attention.

Hello Vicky, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Buffalo - Niagara Airport and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Cher Alexandre,Merci d'avoir pris le temps de nous raconter votre expérience au Red Roof Inn Buffalo - Niagara Airport. J'ai été attristé de lire que votre séjour n'a pas répondu à vos attentes en raison de la situation que vous avez décrite concernant le manque de serviettes, le sol collant et les autres préoccupations que vous avez énumérées. Chez Red Roof, nous travaillons continuellement à améliorer notre hôtel, c'est pourquoi j'apprécie vraiment que vous nous fassiez part de vos commentaires.Lors de votre prochain séjour, si vous rencontrez des problèmes pendant votre séjour chez nous, veuillez contacter immédiatement notre réception afin que nous puissions nous occuper du problème et garantir votre satisfaction. Sachez que nous vous apprécions en tant qu'invité et apprécions votre entreprise. Merci d'avoir partagé vos préoccupations et j'espère que vous nous donnerez l'occasion de mieux vous servir chez Red Roof la prochaine fois que vos projets de voyage nécessiteront un hébergement.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Stephan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO - NIAGARA AIRPORT and I appreciate your 4/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Please accept our apologies for the Housekeeping shortcomings you experienced upon arrival. Thank you for giving us the opportunity to address your concerns during your stay.

Thank you for your review. We appreciate it. We look forward to you staying with us again.

Hi cheryl,Thank you for sharing your detailed feedback with us. We apologize for the cleanliness issues you experienced during your stay. Providing a clean and comfortable environment for our guests is our top priority, and we regret that we fell short of your expectations in this regard. Your comments will be shared with our housekeeping team to ensure that appropriate measures are taken to address these concerns and improve our cleaning standards. We are glad to hear that you found the front desk staff to be friendly and that you had a quick check-in experience. We appreciate your positive comments about the comfortable bed and well-lit parking lot. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests. If you choose to stay with us again in the future, we hope to exceed your expectations in every aspect of your stay. Thank you for bringing these matters to our attention.

Hi Jennifer,Thank you for sharing your feedback. We appreciate your insights and understand the importance of maintaining our property to the highest standards. We are continuously working to improve and update our facilities to ensure our guests have a comfortable and enjoyable stay. Your comments will be taken into consideration as we plan for future upgrades and repairs. If there are any specific areas you believe need immediate attention, please feel free to let us know so we can address them promptly.

Hi Jessica,Thank you for sharing your detailed feedback regarding your recent stay with us. We truly appreciate your positive comments about our property, including the serene wooded surroundings, the cleanliness of our rooms, and the helpfulness of our staff. It's great to hear that you found our amenities, such as the 2-ply toilet paper and sack breakfast, to be thoughtful and convenient. We're delighted that you enjoyed your experience with us, and we hope to have the pleasure of welcoming you back soon. Your feedback is invaluable to us, and we thank you for choosing to stay with us.

Hi Trevor,I'm glad to hear you had a good stay and found the value to be satisfactory. If there's anything specific you think we could improve upon to make your next stay even better, please don't hesitate to let us know. We're always looking for ways to enhance our guests' experiences. Thank you for choosing us, and we hope to welcome you back again soon!

Hi Aimee,I'm sorry to hear about your experience. Your feedback is valuable to us, and we'll address these issues with our team to ensure improvements are made. We strive to provide a clean and comfortable environment for all our guests, and we apologize for falling short of your expectations. If you have any further concerns, please don't hesitate to reach out to us directly.

Dear Justin,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BUFFALO - NIAGARA AIRPORT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the encounter you had with the unclean room and bathroom. We apologize for this issue, for this has never occurred before. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hi Siobhan,It's good to hear that you found the location convenient! If there's anything else you need during your stay, feel free to let us know. We're here to make your experience as enjoyable as possible.

Dear Ellen,Thank you for sharing your experience with us. We're pleased to hear that you found our hotel clean, easy to locate, and with well-lit parking. We strive to provide a comfortable stay for all our guests, including furry friends. However, we apologize for any disturbance caused by barking dogs during your stay. We'll address this issue with our team to ensure a peaceful environment for everyone.We also apologize for running out of bagged breakfast options. Your feedback is valuable, and we'll use it to improve our breakfast service and better anticipate the needs of our guests. We appreciate your understanding and hope to welcome you back for a more seamless experience in the future. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.

Hi Kandee,Thank you for choosing to stay with us during the eclipse event, and for sharing your experience with us. We understand your concerns regarding the fluctuation in pricing during such high-demand periods, and we appreciate your understanding and foresight in booking your stay well in advance.We are pleased to hear that you found our property to be clean and quiet, and that our staff was helpful and friendly. Providing a comfortable and welcoming environment for our guests is our top priority, and we are glad to know that we met your expectations in these aspects.While we strive to offer a pleasant stay experience, we regret any inconvenience caused by the limited amenities available at our property. Your feedback is important to us, and we will consider it as we continue to enhance our offerings to better serve our guests.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for another enjoyable stay.

Hi Shijian,I regret to discover that you weren't thoroughly impressed with us during your most recent stay. We appreciate that you have taken the time to let us know how you perceived ouraccommodations. We hope to see you again someday and to transform your opinion of our hotel and service.

Hello Rachael, Thank you for taking a moment to complete our survey. At the Red Roof Inn Buffalo - Niagara Airport we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hi ibnali,Thank you for choosing to stay with us! We're delighted to hear that you enjoyed your time here. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Hi Brandon,Thank you for the top-notch 5/5 rating! We're delighted to know you had a great experience. Your positive feedback is much appreciated, and we hope to have the pleasure of hosting you again soon.

Hi Keith,We're delighted to hear that you found your stay quiet and clean. Providing a peaceful and tidy environment for our guests is a top priority for us. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to reach out. We appreciate your feedback and look forward to welcoming you back in the future!

Hi Trayon,We're glad to hear that you found value in your stay with us, especially considering the price. Our convenient location near dining and stores is indeed one of our highlights, and we're pleased it added to your experience. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!

Hi Olena,Thank you for taking the time to rate your stay with us. We're pleased to see that you rated your experience with a perfect score. Your satisfaction is our top priority, and we're glad we could meet your expectations during your time with us. If you have any feedback or additional comments you'd like to share, please feel free to reach out. We value your input and hope to welcome you back for another excellent stay in the future.

Thank you for your review, Dwayne. The staff at the RED ROOF INN BUFFALO - NIAGARA AIRPORT and I were upset we let you down, resulting in your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we would love to have another chance to provide you with a better experience at our hotel the next time you're in town. Sincerely,Samantha Red Roof Management Rediresponse Specialist

Hi Yohanny,Thank you for taking the time to rate your stay with us. We're pleased to see that you rated your experience with a perfect score. Your satisfaction is our top priority, and we're glad we could meet your expectations during your time with us. If you have any feedback or additional comments you'd like to share, please feel free to reach out. We value your input and hope to welcome you back for another excellent stay in the future.

Hi Nina,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that the rooms met your expectations in terms of size, cleanliness, and comfort. However, we deeply regret the confusion and inconvenience you experienced regarding our breakfast offering and membership requirements.We always aim to provide clear and transparent information about our services and amenities to ensure a smooth and enjoyable experience for all our guests. It seems we missed the mark this time, especially regarding the breakfast inclusion and the membership process, which impacted your overall experience and caused unnecessary stress, particularly with the seniors and kids in your group. This feedback is invaluable as it highlights areas where we can improve our communication and processes.We will take your comments on board and review our procedures and communication regarding the breakfast service to make it more accessible and less cumbersome for our guests, including those who may not be interested in membership but wish to enjoy a simple meal to start their day.Your satisfaction is important to us, and we appreciate you choosing our hotel for your stay. We hope to have the opportunity to welcome you back in the future and provide a more seamless and enjoyable experience.

Hi pak kai Perry,We apologize for any inconvenience caused by the misrepresentation of our facilities. We strive to provide accurate information to our guests and regret any confusion regarding the availability of EV chargers. Your feedback is valuable to us, and we will take steps to ensure that our amenities are accurately reflected in our advertising. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your trust in our brand in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly.

Hi Joseph,Thank you for taking the time to write a review of your stay at the Red Roof Inn Buffalo - Niagara Airport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hi Rebecca,Thank you for sharing your feedback with us. We're glad to hear that you found the room clean. However, we apologize that the bed did not meet your expectations. Your comfort is important to us, and we will take your comments into consideration as we strive to improve our accommodations. If you have any further concerns or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future for a more comfortable stay.

Hi Jacquie,We regret to hear about the inconvenience you experienced during check-in and with the condition of your room. We take all feedback seriously and are committed to providing a clean and comfortable environment for our guests. We apologize for any inconvenience this may have caused and assure you that we will address these issues promptly to ensure a better experience for future guests. Your satisfaction is important to us, and we appreciate your understanding.

Dear Grace, We appreciate your review following your recent experience at the Red Roof Inn Buffalo - Niagara Airport. Red Roof strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the spotlessness of your room, the hospitality of our lovely staff and how cozy our location was. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,Red Roof Management

Hi BRAD,Thank you for providing your feedback. We appreciate your input and would like to learn more about your experience to better understand how we can enhance our services. If there are specific aspects you'd like to highlight or discuss further, please feel free to share them with us. Your satisfaction is our priority, and we are committed to making improvements based on your insights.

Hello Linda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO - NIAGARA AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

Hi Jagdish,Thank you for your feedback! If you have any further comments or need assistance in the future, feel free to reach out. We're here to help!

Thank you for taking the time to write about experience at the RED ROOF INN BUFFALO - NIAGARA AIRPORT. Jill, it is so rewarding to read that you had a great encounter with us and we truly appreciate your comments about your very clean room in a great condition, our very friendly front desk staff, and all the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Jill, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very clean stay at an affordable price! Sincerely, Red Roof Management

Hi Iris,Thank you for the top-notch 5/5 rating! We're delighted to know you had a great experience. Your positive feedback is much appreciated, and we hope to have the pleasure of hosting you again soon.

Hi Yancy,We apologize for the disappointing experience you had during your recent stay with us. It's concerning to hear about the issues you encountered, including the lack of advertised amenities like the free breakfast and the cleanliness of your room. Rest assured, we take these concerns seriously and will address them with our team to ensure they are rectified promptly. We understand your frustration and value your feedback as we strive to maintain the standards our guests expect from us. Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.

Dear Michelle, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN BUFFALO - NIAGARA AIRPORT. I am happy to read that you found your room to be nice and the stay to be simple. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Robert,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO - NIAGARA AIRPORT and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hi Danielle,Thank you for your fantastic rating! We're thrilled to know that your experience with us was perfect. Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back for another excellent stay.If there's anything specific you loved about your stay or if you have any suggestions for improvement, feel free to share. We're always looking for ways to make our guests' experiences even better.

Hi Stephen,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations, and we appreciate your honesty. Your comments are valuable to us, and we would like to learn more about the specific issues you encountered to address them effectively.If you're open to sharing more details about your stay or if there's anything specific we can do to improve, please feel free to reach out. We value your input and hope to have the opportunity to better serve you in the future.

Hi Marion,Thank you for the perfect rating of 5 out of 5! We're thrilled to hear that you had a positive experience during your stay. If there's anything specific that stood out or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another excellent stay in the future.

Hi Daniel,We're sorry to hear that your experience fell short of expectations, and we appreciate your feedback. If there are specific areas where we can improve or if you would like to share more details about your concerns, please feel free to contact us directly. We value your input and hope to have the opportunity to address any issues and provide a better experience in the future.

Hello Myia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO - NIAGARA AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hi Md Najmus,Thank you for your feedback and for giving us a rating of 4 out of 5. We appreciate your input and would love to know if there are specific areas where we can improve and make your next stay even better. Your satisfaction is important to us, and we look forward to the opportunity to welcome you back.

Hi Dariush,We apologize for the disturbance you experienced during your stay. It's disappointing to hear about the noise issue, and we appreciate you bringing it to our attention. We will investigate the matter and take steps to address it to ensure a more comfortable stay for our guests in the future. If there's anything else you'd like to share or if you have specific details about the room or location, please feel free to provide more information. Thank you for your understanding, and we hope to have the opportunity to welcome you back for a better experience.

Hello Valentino, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BUFFALO - NIAGARA AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist