Avis sur Hyatt Regency Buffalo / Hotel and Conference Center
Hyatt Regency Buffalo / Hotel and Conference Center
Two Fountain Plaza, Buffalo, NY
Avis
7,6
Bien
8,0/10
Propreté
8,2/10
Personnel et service
7,4/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
Voyage en groupe
8 oct. 2023
Les points forts : Propreté, personnel et service, équipements
Séjour de 2 nuits en octobre 2023
Réponse de Customer Service le 8 oct. 2023
Frédéric, we appreciate your feedback and are sorry to hear about the concerns with the shower functionality during your stay. Our team will definitely look into this to ensure a more comfortable experience for our guests in future. We hope to welcome you back to the Hyatt Regency Buffalo so we can provide a more seamless visit.
10/10 Excellent
Mario
Voyage en couple
21 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mario
Séjour de 2 nuits en septembre 2023
Réponse de Customer Service le 21 sept. 2023
Mario, merci d'avoir partagé votre expérience au Hyatt Regency Buffalo. Nous sommes heureux d'apprendre que vous avez trouvé la chambre confortable. Au plaisir de vous accueillir à nouveau lors d'une prochaine visite !
8/10 Bien
Benoit, Montréal
Voyage en groupe
21 août 2023
Les points forts : Personnel et service
Benoit
Séjour de 2 nuits en août 2023
Réponse de Customer Service le 23 août 2023
Benoit, je suis heureux de savoir que vous avez trouvé un excellent rapport qualité-prix lors de votre séjour au Hyatt Regency Buffalo. Nous aimons allier notre charme historique aux commodités modernes et nous espérons vous accueillir bientôt.
10/10 Excellent
Nathalie
9 avr. 2023
Nathalie
Séjour de 2 nuits en avril 2023
Réponse de Customer Service le 12 avr. 2023
Thanks for the flawless review, Nathalie! We truly appreciate it and we are thrilled you had a fantastic stay at our Hyatt Regency Buffalo. We hope to provide you with another perfect stay in the future!
2/10 Horrible
Pierre
Voyage en famille
1 nov. 2022
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pierre
Réponse de Customer Service le 3 nov. 2022
Merci d'avoir partagé votre avis, Pierre.Nous sommes déçus que vous ayez eu de tels défis lors de votre enregistrement. Nous comprenons l'importance d'un enregistrement en douceur et nous regrettons de ne pouvoir répondre à vos besoins. Il est important pour nous que tous nos clients se sentent valorisés, nous nous assurerons donc de répondre à vos préoccupations avec notre équipe de direction à l'avenir.Nous espérons avoir l'occasion de démontrer le service de haut calibre que nous sommes capables de partager avec nos clients.
10/10 Excellent
Nathalie
17 avr. 2022
Nathalie
Séjour de 1 nuit en avril 2022
Réponse de Customer Service le 19 avr. 2022
Thank you for sharing, Nathalie!
At Hyatt Regency Buffalo, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
10/10 Excellent
Simon
1 oct. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simon
Séjour de 2 nuits en septembre 2021
2/10 Horrible
othman
Voyage en famille
19 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
othman
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 19 avr. 2024
Othman, it's distressing to note that your stay did not meet your expectations. It's always our endeavor to offer the best experience to our guests. We hope you will afford us another opportunity to demonstrate the high standards we typically deliver.
6/10 Satisfaisant
Jeremy
15 avr. 2024
Les points faibles : Personnel et service
Jeremy
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 17 avr. 2024
Jeremy, we see that your experience with us was average and are grateful for the feedback. Since there's no specific issue highlighted, we'd appreciate it if you could share more about it. Insights from our guests help us create a better stay experience. Thank you for choosing Hyatt Regency Buffalo, and we hope to have the chance to serve you better in the future.
10/10 Excellent
Shelley, Fenwick
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shelley
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 16 avr. 2024
Shelley, thank you for choosing Hyatt Regency Buffalo. We're delighted that you appreciated our cleanliness, comfort, and convenience. It's great that our diverse food choices and complimentary transport added value to your stay. We hope to see you again - perhaps for another Leafs game!
6/10 Satisfaisant
Stephen
Voyage en couple
12 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Stephen
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 14 avr. 2024
Stephen, we appreciate your feedback. It's unfortunate that there were inconsistencies with the details about dining opportunities, and we understand how important it was for you, especially at a later hour. Additionally, we comprehend that a quiet environment is crucial for a comfortable stay so we regret the inconveniences that you experienced. Moving forward, we'll strive to provide a more accurate representation of the amenities we offer and aim to enhance the sound insulation within the property rooms.
10/10 Excellent
Robert
Voyage en groupe, Voyage en couple
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 13 avr. 2024
Robert, thank you for sharing your positive experience at Hyatt Regency Buffalo. We're delighted to hear you enjoyed the comfortable beds, convenient location, and the overall ambiance of our hotel. It's always a pleasure to hear from satisfied guests. We look forward to welcoming you back in the future!
10/10 Excellent
David
11 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 13 avr. 2024
David, it's fantastic to know you enjoyed your time at Hyatt Regency Buffalo. We truly appreciate your high-rating review. We hope to offer you another wonderful experience soon.
8/10 Bien
Ian
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ian
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 10 avr. 2024
Ian, thank you for your feedback! We're delighted to hear that you found our accommodations clean and service outstanding at the Hyatt Regency Buffalo. Your suggestions concerning enhancements to our dining options, including diversity in our restaurant menu and breakfast buffet, are valuable and have been noted. We continuously strive to meet and exceed expectations and your insights are sincerely appreciated. We look forward to welcoming you back for an improved dining experience.
4/10 Médiocre
Christopher
9 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Christopher
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 10 avr. 2024
Christopher, we regret that your expectations weren't fully met during your recent visit. We take all feedback seriously and are disappointed to learn about your issues with the shower and the overall room aesthetics. We aim to blend luxury, comfort, and value, and we welcome the chance to redefine your perception in the future.
8/10 Bien
Amber
Voyage en groupe, Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Amber
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 10 avr. 2024
Amber, thank you for the feedback. We are thrilled you found the public areas like the entrance and bar area to be pleasant at the Hyatt Regency Buffalo. We acknowledge your comments about the lamp and the inconvenience it caused. It's great to hear you could utilize another plug in the room. We value your inputs and they will certainly assist us in enhancing our guest experience. We hope to welcome you back in the future.
10/10 Excellent
Catherine
Voyage en famille
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Catherine
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 9 avr. 2024
Catherine, thank you for choosing Hyatt Regency Buffalo for your recent stay. We're glad you had an excellent experience and we hope to see you again in the future!
10/10 Excellent
Mary
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mary
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 9 avr. 2024
Mary, we're thrilled to see you had a five-star experience at Hyatt Regency Buffalo! Thank you for choosing us for your visit. We hope to see you return in the future for another splendid stay.
6/10 Satisfaisant
Kari
6 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Kari
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 8 avr. 2024
Kari, we're sorry to hear about the difficulties you experienced during your stay, notably relating to room standards and the facilities available. It's unfortunate that the direct walkway to the conference center was inaccessible during your visit. We understand this would be less than convenient considering it was a key factor in your hotel selection. We appreciate your patience with the elevators and will take note to ensure a more reliable service.On a brighter note, your kind words about our lobby environment and restaurant cuisine are much valued. It's great to hear that the onsite Starbucks was a plus for you.We hope you would consider giving us another chance in the future should your travels bring you back to the area, as we believe we can deliver a far superior experience. Thanks for sharing your thoughts.
8/10 Bien
Ronald
Voyage en groupe
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Ronald
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 7 avr. 2024
Ronald, we're glad to hear that you appreciated the cleanliness of the rooms at Hyatt Regency Buffalo. We acknowledge your feedback regarding the limited availability of escalators and elevators causing some delays. Your experience is important to us and we are consistently working on improvements. We hope to welcome you back soon for an even smoother experience.
6/10 Satisfaisant
Edson Garibaldi
Voyage en famille
5 avr. 2024
Les points faibles : Propreté et personnel et service
Edson Garibaldi
Séjour de 6 nuits en mars 2024
Réponse de Customer Service le 5 avr. 2024
Edson, we appreciate your input. It's unfortunate to hear that aspects of our upkeep did not meet your standards. We pride ourselves on keeping a high standard of cleanliness and remarkable premises for our guests to enjoy, and we are continuously striving to enhance our hotel's quality. Your feedback is valuable in our efforts towards this. Please consider us for future stays so we can ensure a superior experience.
10/10 Excellent
Melissa, Livingston
Voyage d’affaires, Voyage en couple
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melissa
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 3 avr. 2024
Melissa, it's wonderful to know that you appreciated Hyatt Regency Buffalo's aesthetics and found our team members delightful. We're thrilled that our central location added convenience for your attendance at the convention center. We graciously welcome you back for future events or simply for a visit.
4/10 Médiocre
Gail
Voyage en famille, Voyage en couple
1 avr. 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Gail
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 1 avr. 2024
Gail, it's regrettable to hear about your less-than-ideal experience. We're sorry that the temperature in your room was not comfortable and for the noise from the vending area. More so, the described experience with the elevator is certainly not typical and we apologize for the inconvenience. However, we're glad you found our valet team members excellent. Your feedback is appreciated and will be taken into consideration as we continuously strive to improve our guest experience.
10/10 Excellent
Samuel
1 avr. 2024
Samuel
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 22 avr. 2024
Samuel, thank you for choosing the Hyatt Regency Buffalo. We're thrilled to see the top rating and we're grateful for your feedback. Our team looks forward to serving you again in the future!
8/10 Bien
Derrick
Voyage en couple
1 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Derrick
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 1 avr. 2024
Derrick, we're pleased that you appreciated the convenient location of the Hyatt Regency Buffalo. We understand your concerns related to the availability of our dining options and we truly value your insight. Game nights can indeed attract a vibrant crowd and we're continually refining our service schedules to cater to our guests' preferences as best we can. We appreciate your feedback as it assists us in this endeavor. We trust despite this, your overall stay was enjoyable and we're looking forward to welcoming you back.
8/10 Bien
Ned
31 mars 2024
Ned
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 21 avr. 2024
Thank you for the 4/5 rating, Ned!We are excited to see that you had an enjoyable experience at Hyatt Regency Buffalo. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!
10/10 Excellent
Neil
Voyage en groupe
31 mars 2024
Les points forts : Propreté et équipements
Neil
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 2 avr. 2024
Neil, thank you so much for sharing your experience. We're thrilled to hear that you enjoyed your stay at Hyatt Regency Buffalo. We aim to provide outstanding service and it's rewarding to know we achieved this during your visit. We're looking forward to welcoming you back on future travels.
8/10 Bien
jim
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
jim
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 1 avr. 2024
Jim, thank you for choosing to stay at the Hyatt Regency Buffalo and for leaving a 4-star review. We're pleased to know that you appeared to have had a great experience. Our team is keen to make your next visit even better!
4/10 Médiocre
Elizabeth
Voyage d’affaires
26 mars 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 26 mars 2024
Elizabeth, it's regrettable to read about the experiences you encountered during your stay. The cleanliness issues you confronted are definitely not in line with our usual standards. Regarding the missing brush, we assure you that our team members hold the highest standards for guest property, and this will be looked into.We understand the inconvenience you experienced due to the room temperature and accessibility concerns. We're sorry if the additional blanket you requested was not delivered, and apologize for any difficulties experienced with access within our establishment. We take your observation about our team member's attitude very seriously as providing compassionate assistance is one of our main goals.Our in-house dining hours are designed to cater to most guests' schedules, and we apologize if they did not align with yours. We appreciate your feedback and will keep it in mind as we continually strive to improve the guest experience.
6/10 Satisfaisant
Patricia
25 mars 2024
Les points forts : Personnel et service
Patricia
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 26 mars 2024
Patricia, thank you for your rating. It appears your experience was satisfactory, although there's room for us to improve. We'd love to hear more about your stay, so we can make it even better next time. We're looking forward to welcoming you back.
10/10 Excellent
Natasha
Voyage en famille
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Natasha
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 23 mars 2024
Natasha, it's delightful to hear you had such a fabulous experience at Hyatt Regency Buffalo! We're overjoyed that your stay was thoroughly enjoyable. Thank you for sharing and we eagerly await your return.
10/10 Excellent
Mariam
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mariam
Séjour de 7 nuits en mars 2024
Réponse de Customer Service le 18 mars 2024
Mariam, thank you for your high recommendation! The team at Hyatt Regency Buffalo strives to provide guests with a truly memorable experience, so we're delighted to hear that this was your case. We're looking forward to welcoming you back on your next visit.
10/10 Excellent
Sandra
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sandra
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 18 mars 2024
Sandra, we're thrilled to hear that you enjoyed your stay at the Hyatt Regency Buffalo, the elegant room aesthetics and the convenience to the nearby concert venue. Your kind words about our accommodating front desk colleagues have been shared with them. Your satisfaction is our greatest reward. We cannot wait to welcome you back for your next visit.
8/10 Bien
Roxanne
16 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Roxanne
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 18 mars 2024
Roxanne, thank you for choosing Hyatt Regency Buffalo. We're delighted that your stay met your expectations and we value your rating. We're committed to improving our services for guests like you and we hope that you will consider us on your next trip to Buffalo.
6/10 Satisfaisant
Michelle
16 mars 2024
Michelle
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 5 avr. 2024
Michelle, thank you for taking the time to leave a rating. Your feedback is essential to us. If you wish to share any specifics about your stay in the future, we'd be eager to learn from them. Your insights can help us target areas for improvement and better meet guests' needs. Thank you once more, we hope you consider giving us another opportunity to serve you in the future.
6/10 Satisfaisant
Bertram T
15 mars 2024
Bertram T
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 4 avr. 2024
Thank you for taking the time to share your feedback, Bertram.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.
10/10 Excellent
Reilly
13 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Reilly
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 15 mars 2024
Reilly, thank you for your exceptional rating of Hyatt Regency Buffalo. We are thrilled to learn that your experience was a gratifying one. We hope to welcome you back on your next visit.
10/10 Excellent
Madison
Voyage en groupe
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Madison
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 12 mars 2024
Madison, it's delightful to hear that you enjoyed your stay with us at Hyatt Regency Buffalo. We appreciate your acknowledgment of our prime location and good transportation connections. We're glad you found our hotel clean and well-equipped. Thank you for sharing your positive experience and we hope to see you again in the future.
8/10 Bien
Ryan
Voyage en couple
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ryan
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 18 mars 2024
Ryan, it's fantastic to hear you valued our prime location and enjoyed our top-notch dining options in Hyatt Regency Buffalo. We appreciate your feedback regarding room aesthetics and parking, which we assure you are points of constant improvement. We can't wait to offer you an even more enjoyable stay next time.
10/10 Excellent
Patricia
Voyage en famille
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patricia
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 12 mars 2024
Patricia, it's delightful to hear you consider Hyatt Regency Buffalo a very nice place. We are pleased to have met your expectations and look forward to welcoming you back soon.
10/10 Excellent
Jennifer
Voyage en groupe
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 12 mars 2024
Jennifer, it's wonderful to know you found check-in at Hyatt Regency Buffalo a breeze and appreciated our prime location. Our team members strive for politeness and it's gratifying that you recognized their efforts. We hope to welcome you again soon.
10/10 Excellent
Jill
11 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jill
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 13 mars 2024
Thank you for the great rating, Jill!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hyatt Regency Buffalo! We hope you plan on staying with us again soon!We're looking forward to your next visit!
4/10 Médiocre
Jillian
Voyage en famille
11 mars 2024
Les points forts : Personnel et service
Les points faibles : Équipements
Jillian
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 12 mars 2024
Jillian, we appreciate your candid feedback regarding the availability of power outlets in your room. A convenient layout is certainly something we aim for, so we're sorry to hear your experience fell short due to the placement of sockets. This is incredibly valuable feedback which we will take into account as we continually seek to improve our guests' stays. We hope to have the opportunity to serve you better in the future.
10/10 Excellent
Tyler
11 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tyler
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 12 mars 2024
Tyler, we're thrilled to see that you've had a splendid experience at Hyatt Regency Buffalo. We strive to provide our guests with top-tier service and seeing your perfect rating absolutely makes our day. We hope to welcome you back in the near future.
2/10 Horrible
Curtis
2 mars 2024
Curtis
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 23 mars 2024
We appreciate your feedback, Curtis.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.
6/10 Satisfaisant
Caroll
29 févr. 2024
Caroll
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 21 mars 2024
Caroll, we appreciate you sharing your rating following your stay. Feedback is essential for us to understand the areas where we might improve. We'd love to have the chance to provide a more remarkable experience on your next visit.
10/10 Excellent
Jennifer
Voyage en famille
29 févr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 1 mars 2024
Jennifer, thank you for sharing these details. Regretfully, you experienced some maintenance matters in your room. It's pertinent issues like these that help us improve the overall stays for all guests. Your feedback has been noted and shared with our maintenance team members. We hope you'll give the Hyatt Regency Buffalo another chance on your next visit to Buffalo, giving us the opportunity to provide an enhanced experience.
10/10 Excellent
Nicole
Voyage en groupe
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicole
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 1 mars 2024
Nicole, thank you for sharing your excellent experience at the Hyatt Regency Buffalo. It's uplifting to know that our dedicated team members, including our night maintenance colleague, were able to go above and beyond to make your stay pleasant. Your kind words about the easy check-in process are also greatly appreciated. We look forward to welcoming you back on your next visit to Buffalo.
10/10 Excellent
Jiaying
Voyage en famille, Voyage d’affaires
28 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jiaying
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 2 mars 2024
Jiaying, thank you for sharing your experience at Hyatt Regency Buffalo. We appreciate your understanding about the elevator wait times during peak hours. Our aim is to ensure every guest is well-prepared and comfortable, and we're glad that small details like providing pencils and sharpeners were helpful for you. We look forward to welcoming you back for your next visit.
10/10 Excellent
Venkateswara
Voyage d’affaires
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Venkateswara
Séjour de 3 nuits en février 2024
Réponse de Customer Service le 25 févr. 2024
Venkateswara, thank you for sharing your review. We are thrilled to hear that your stay at Hyatt Regency Buffalo was good. Our team earnestly works towards delivering a top-notch experience for our guests and your feedback tells us we have succeeded. We look forward to welcoming you back again in the future.