Avis
8,8
Excellent
8,8/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
Voyage d’affaires
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Dániel Horváth le 12 avr. 2024
Dear Nicolas, Thank you for your recent stay at K+K Hotel Opera and taking your time to write us a review, highlighting our breakfast and location. We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel opera
10/10 Excellent
Marie-Camille
Voyage d’affaires
15 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour
Marie-Camille
Séjour de 3 nuits en décembre 2023
Réponse de Réka le 18 févr. 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager
10/10 Excellent
Julien
3 déc. 2023
Julien
Séjour de 6 nuits en novembre 2023
Réponse de Réka le 18 févr. 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager
8/10 Bien
Raphael
Voyage d’affaires, Voyage en couple
4 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Raphael
Séjour de 1 nuit en mars 2023
Réponse de Sebastián Molina le 16 mai 2023
Dear Raphael, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcome you upon your return to Budapest.Kind Regards, Sebastián MolinaFront Desk Supervisor
8/10 Bien
Patrick
Voyage d’affaires
27 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un tres bon choix
Patrick
Séjour de 1 nuit en août 2022
Réponse de Mark Evelley le 28 août 2022
Dear Patrick,First of all thank you very much for choosing KK Hotel Opera as well for sharing your recent experience regarding your stay with us.I am happy to see that we were able to exceed your expectations on so many levels and i hope we can welcome you back in the future again!Kindest Regards,Mark EvelleyNight Shift Leader
10/10 Excellent
Gilles
20 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel dans le centre de Pest
Gilles
Séjour de 1 nuit en juin 2022
Réponse de Mark Evelley le 21 juin 2022
Dear Giles,
First of all thank you very much for choosing our Hotel for your stay in Budapest as well for sharing your experience.
I am glad to see that you have enjoyed your stay with us and we were able to exceed your expectations.
I hope we can welcome you back in the near future again!
Kind Regards,
Mark Evelley
Front Desk
8/10 Bien
Voyageur vérifié
Voyage d’affaires
7 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en mai 2022
Réponse de Bálint le 10 mai 2022
Dear Anonymous ,
Thank you so much for taking the time to complete a review following your recent stay with us.
Best Regards
Kiss Bálint
K+K Hotel Opera Team
8/10 Bien
Tamas Pataki
20 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très agréable séjour
Tamas Pataki
Séjour de 3 nuits en avril 2022
Réponse de Mark Evelley le 3 mai 2022
Dear Tamas Pataki,
First of all thank you very much for choosing K+K Hotel Opera as well for sharing your recent experience regarding your stay with us.
I am happy to see that we were able to exceed your expectations on so many levels and i hope we can welcome you back in the future again!
Kind Regards,
Mark Evelley
Front Desk
8/10 Bien
Amine
Voyage en famille
16 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amine
Séjour de 3 nuits en janvier 2022
Réponse de Sebastián Molina le 26 janv. 2022
Thank you for making us your choice of hotel when visiting the wonderful city of Budapest; it would be a great pleasure to welcome you again at your earliest convenience.
Kind Regards,
Sebastián Molina
Front Desk
8/10 Bien
Valérie
Voyage en couple
1 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Valérie
Séjour de 7 nuits en décembre 2021
Réponse de Sebastián Molina le 8 janv. 2022
Dear Valérie,
First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. We always aim to provide the highest standards in our services and facilities in order to maintain high customer satisfaction. Your kind words and compliments are highly appreciated and we hope to see you here again.
Kind Regards,
8/10 Bien
Voyageur vérifié
15 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommended +++
Voyageur vérifié
Séjour de 4 nuits en août 2020
Réponse de Ferenc le 15 août 2020
Dear Valued guest,
First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.
It makes me glad that my colleagues had provided you with an exceptional service. It is our greatest goal to make our guest’s stay as pleasant as possible – I am pleased that we succeeded it with the friendly and service-minded attitude of our Staff.
I would like to thank you for highlighting our fantastic location. We feel really lucky to be situated in the heart of Budapest, because it helps our guests discover the city easily even by walk.
Please know that we will widen our breakfast choices as soon as the pandemic situation is over. Until than we had to have some restrictions in our daily operation, but thank you very much for understanding.
It was our pleasure to have you and we truly hope to meet you again in the not so distant future.
Kind regards,
Ferenc Dombai
Front Desk
10/10 Excellent
Bernhard
Voyage d’affaires
13 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
À conseiller
Bernhard
Séjour de 4 nuits en février 2020
Réponse de Ferenc le 15 mars 2020
Dear Bernhard,
First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.
It makes me glad that my colleagues had provided you with an exceptional service. It is our greatest goal to make our guest’s stay as pleasant as possible – I am pleased that we succeeded it with the friendly and service-minded attitude of our Staff.
I am very happy to see that you were very satisfied with your room. It is important to us that our guests can have a comfortable good night sleep after a long day of sightseeing.
I would also like to thank you for highlighting our fantastic location. We feel really lucky to be situated in the heart of Budapest, because it helps our guests discover the city easily even by walk.
It was our pleasure to have you and we truly hope to meet you again in the not so distant future.
Kind regards,
Ferenc Dombai
Front Desk
4/10 Médiocre
Voyageur vérifié
Voyage d’affaires
10 mars 2020
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en février 2020
Réponse de Ferenc le 11 mars 2020
Dear Valued Guest,
First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.
I’m surprised to read your comment. Regarding the view, I am sorry, but you did not have any special request in advance. Please know that we have two different views, a street view, which is noisy and a quiet courtyard view. Guests have the opportunity to request it in advance, upon arrival and even during their stay. If our availability allows us, we are happy to help change or upgrade the room. As you know, windows in hotels are not meant to be opened fully for safety reasons. However, we can open them to a tilt so fresh air will enter the room.
Our Reception team is always available to help change or upgrade the room. I am sorry, that you did not let us know your trouble during your stay and we were not able to assist you.
Regarding the TV programs, please know that we have guests arriving from many different countries. Unfortunately we are not able to provide every channel in every language, so we collected the most important ones from a lot of languages. Our guests have the option to view those.
I am sad to see that you were not satisfied with the cleaning. Let me kindly assure you that our Housekeeping is working very hard to make sure the cleanliness is up to satisfaction by hoovering, dusting, cleaning the bathroom and changing the towels daily. We take your comment very seriously and already shared your comment with the corresponding department.
It was our pleasure to have you and we truly hope to meet you again in the not so distant future.
Kind regards,
Ferenc Dombai
Front Desk
10/10 Excellent
Voyageur vérifié
Voyage en groupe
3 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en février 2020
Réponse de Ferenc le 6 mars 2020
Dear Valued Guest,
Thank you for making us your choice of hotel when visiting the wonderful city of Budapest.
It makes me glad that my colleagues had provided you with an exceptional service. It is our greatest goal to make our guest’s stay as pleasant as possible – I am pleased that we succeeded it with the friendly and service-minded attitude of our Staff.
I would also like to thank you for highlighting our fantastic location. We feel really lucky to be situated in the heart of Budapest, because it helps our guests discover the city easily even by walk.
It would be a great pleasure to welcome you again at your earliest convenience.
Kind regards,
Ferenc Dombai
Front Desk
10/10 Excellent
Pascal
Voyage d’affaires
10 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pascal
Séjour de 2 nuits en janvier 2020
Réponse de Ferenc le 12 janv. 2020
Dear Pascal,
Thank you for making us your choice of hotel when visiting the wonderful city of Budapest; it would be a great pleasure to welcome you again at your earliest convenience.
Kind regards,
Ferenc Dombai
Front Desk
10/10 Excellent
Voyageur vérifié
Voyage en famille
23 déc. 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 2 nuits en décembre 2019
Réponse de Ferenc le 24 déc. 2019
Dear Valued Guest,
First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.
I would like to thank you for highlighting our fantastic location. We feel really lucky to be situated in the heart of Budapest, because it helps our guests discover the city easily even by walk.
It was our pleasure to have you and we truly hope to meet you again in the not so distant future.
Kind regards,
Ferenc Dombai
Front Desk
6/10 Satisfaisant
Linda, Paris
Voyage en groupe
17 déc. 2019
Les points faibles : Personnel et service
Linda
Séjour de 3 nuits en décembre 2019
Réponse de Ferenc le 18 déc. 2019
Dear Linda,
First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.
I am very happy to see that you were very satisfied with the beds in your room. It is important to us that our guests can have a comfortable good night sleep after a long day of sightseeing.
I would also like to thank you for highlighting our fantastic location. We feel really lucky to be situated in the heart of Budapest, because it helps our guests discover the city easily even by walk.
Let me assure you that it is our greatest goal to make our guest’s stay as pleasant as possible. Every one of my colleagues give it their all every day to reach this goal.
It was our pleasure to have you and we truly hope to meet you again in the not so distant future.
Kind regards,
Ferenc Dombai
Frotn Desk
10/10 Excellent
Natalia
27 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Natalia
Séjour de 3 nuits en novembre 2019
Réponse de Ferenc le 29 nov. 2019
Dear Natalia,
First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.
I am extremely happy to see that you had a memorable stay with us.
It was our pleasure to have you and we truly hope to meet you again in the not so distant future.
Kind regards,
Ferenc Dombai
Front Desk
8/10 Bien
Voyageur vérifié
Voyage en famille
17 nov. 2019
Les points forts : Personnel et service
Voyageur vérifié
Séjour de 4 nuits en novembre 2019
Réponse de Mark Evelley le 20 nov. 2019
Dear Valued Guest,
First of all thank you very much for choosing K+K Hotel Opera for your stay. I am glad to see that you enjoyed your stay and i hope we can welcome you back in the near future again!
Kindest Regards,
Mark Evelley
Front Desk
6/10 Satisfaisant
Voyageur vérifié
Voyage en groupe
30 oct. 2019
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en octobre 2019
Réponse de Ferenc le 31 oct. 2019
Dear Valued Guest,
I would like to thank you for making us your choice of hotel when visiting the wonderful city of Budapest.
Let me assure you that I have informed the corresponding department about the situation, and we will investigate.
It would be a great pleasure to welcome you again at your earliest convenience.
Kind regards,
Ferenc Dombai
Front Desk
10/10 Excellent
MILLAN, Marseille
Voyage en groupe
23 oct. 2019
Les points forts : Propreté
MILLAN
Séjour de 6 nuits en octobre 2019
Réponse de Mark Evelley le 25 oct. 2019
Dear Millan,
First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your stay with us!
I am happy to see that we were able to exceed your expectations on so many levels and i hope we can welcome you back in the near future again!
Kindest Regards,
Mark Evelley
Front Desk
8/10 Bien
Voyageur vérifié
12 sept. 2019
Voyageur vérifié
Séjour de 3 nuits en septembre 2019
Réponse de Mark Evelley le 14 sept. 2019
Dear Valued Guest,
First of all thank you for choosing K+K Hotel Opera as your stay as well for sharing your recent experience regarding your recent stay with us.
I hope we were able to exceed your expectations and we can welcome you back in the near future again!
Kindest Regards,
Mark Evelley
Front Desk
10/10 Excellent
Voyageur vérifié
3 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hotel pour visiter la ville !
Voyageur vérifié
Séjour de 2 nuits en août 2019
Réponse de Ferenc le 7 sept. 2019
Dear Valued Guest,
First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.
It makes me glad that my colleagues had provided you with an exceptional service. It is our greatest goal to make our guest’s stay as pleasant as possible – I am pleased that we succeeded it with the friendly and service-minded attitude of our Staff.
I am extremely happy to see that you were satisfied with our breakfast. I would like to confirm that we do provide a buffet breakfast with sweet selection as well, moreover you can find various types of breads, strudels, jams, cereals, fresh fruits & vegetables, hot dishes, and on top of that we do offer various diary items upon request (gluten & lactose free items) without extra cost.
I would like to thank you for highlighting our fantastic location. We feel really lucky to be situated in the heart of Budapest, because it helps our guests discover the city easily even by walk.
It was our pleasure to have you and we truly hope to meet you again in the not so distant future.
Kind regards,
Ferenc Dombai
Front Desk
10/10 Excellent
Voyageur vérifié
26 août 2019
Voyageur vérifié
Séjour de 5 nuits en août 2019
Réponse de Mark Evelley le 27 août 2019
Dear Valued Guest,
First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience with us regarding your recent stay.
I am very happy to see that we were able to exceed your expectations and also i hope we can welcome you back in the near future again!
Kindest Regards,
Mark Evelley
Front Desk
10/10 Excellent
Voyageur vérifié
24 août 2019
Voyageur vérifié
Séjour de 4 nuits en août 2019
Réponse de Mark Evelley le 27 août 2019
Dear Valued Guest,
First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience with us regarding your recent stay.
I am very happy to see that we were able to exceed your expectations and also i hope we can welcome you back in the near future again!
Kindest Regards,
Mark Evelley
Front Desk
10/10 Excellent
Gabor
10 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très beau séjour
Gabor
Séjour de 1 nuit en août 2019
Réponse de Mark Evelley le 12 août 2019
Dear Gabor,
First of all thank you very much for choosing K+K Hotel Opera as well for sharing your experience regarding your recent stay.
I am happy to see that we were able to exceed your expectations on so many levels and i hope we can welcome you back in the near future.
Kindest Regards,
Mark Evelley
Front Desk
10/10 Excellent
Voyageur vérifié
1 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
Réponse de Mark Evelley le 4 août 2019
Dear Valued Guest,
First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your recent stay.
I am so happy to see we were able to exceed your expectations on so many levels.
I hope we can welcome you back in the near future again.
Kindest Regards,
Mark Evelley
Front Desk
10/10 Excellent
Robert
9 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon etablissement
Robert
Séjour de 4 nuits en juillet 2019
Réponse de Mark Evelley le 10 juil. 2019
Dear Robert,
First of all let me thank you for choosing us for your stay in Budapest, as well for sharing your experience regarding your recent stay.
I am happy to see that we were able to help you during your stay so much you even mentioned our staff. One of our main priority is to have the guest leave with great memories.
Also thank you for highlighting our great location and i hope our premium location made your stay more memorable.
I hope we can welcome you back in our hotel in the near future.
Kindest Regards,
Mark Evelley
Front Desk
10/10 Excellent
Coralie, Châtel-st-Denis
Voyage en groupe
9 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Coralie
Séjour de 2 nuits en juillet 2019
Réponse de Mark Evelley le 10 juil. 2019
Dear Coralie,
First of all let me thank you for choosing K+K Hotel Opera as well for sharing your experience regarding your recent stay.
I am more than happy to see that we were able to exceed your expectations on so many levels and i hope we can welcome you back in the near future again,
Kindest Regards,
Mark Evelley
Front Desk
8/10 Bien
Voyageur vérifié
4 juil. 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
HOTEL OK, LOCATION PERFECT
Voyageur vérifié
Séjour de 1 nuit en juin 2019
Réponse de Mark Evelley le 4 juil. 2019
Dear Valued Guest,
First of all let me thank you for choosing us for your stay in Budapest as well for sharing your experience regarding your stay.
Thank you very much for highlighting our location, we consider our self lucky to be situated in the very heart of the city and i hope it made your journey through Budapest easier.
I am sad to hear that style of our hotel did not met your expectations, however i should mention we have a new category room called Deluxe rooms, which was newly renovated and got a much more modern design aside from our classic rooms.
I was surprised to read that you were not satisfied with our colleges on the front desk as most comments are raving about how helpful and attentive our colleges.
I am sure if you decide to come back in the future your experience would be different and i hope we will have the chance to prove that not only our location can be superb.
Kindest Regards,
Mark Evelley
Front Desk
10/10 Excellent
Voyageur vérifié
30 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juin 2019
Réponse de Mark Evelley le 30 juin 2019
Dear Valued Guest,
First of all let me thank you for choosing K+K Hotel Opera as well for sharing your experience regarding your recent stay.
I hope you left with great memories and we can welcome you back in the near future.
Kindest Regards,
Mark Evelley
Front Desk
8/10 Bien
Voyageur vérifié
19 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Correct
Voyageur vérifié
Séjour de 1 nuit en juin 2019
Réponse de Sara Papp le 19 juin 2019
Dear Valued Guest,
First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your stay. I am happy to see that we were able to exceed your expectations on so many levels and thank you very much for highlighting our great location in your review! I hope we can welcome you back in the near future again, Kindest Regards, Sara Papp
8/10 Bien
Voyageur vérifié
Voyage en groupe, Voyage en couple
11 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juin 2019
Réponse de Réka Wágner le 12 juin 2019
Dear Valued Guest,
First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.
I would like to inform you, that we have classic rooms, executive rooms, witch are bigger than classics and deluxe category rooms, witch are newly refurbished rooms.
I would like to assure you that I have raised your comments about the breakfast with our F&B department.
We truly hope that we will have the opportunity of welcoming you soon again!
Kind regards,
Réka Wágner
Front Desk SUpervisor
10/10 Excellent
Voyageur vérifié
Voyage en groupe
10 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juin 2019
Réponse de Réka Wágner le 10 juin 2019
Dear Valued Guest,
First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.
I am glad that you liked our central location. I am happy that you were able to use our Hotel as a base for your city exploration.
We truly hope that we will have the opportunity of welcoming you soon again!
Kind regards,
Réka Wágner
Front Desk Supervisor
10/10 Excellent
Voyageur vérifié
Voyage en groupe
18 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mai 2019
Réponse de Mark Evelley le 19 mai 2019
Dear Valued Guest,
First of all let me thank you for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your recent stay.
Thank you very much for the high score, it always makes me happy if we are able to exceed the expectations.
I hope we can welcome you back in the near future again,
Kindest Regards,
Mark Evelley
Front Desk
10/10 Excellent
jean-michel
25 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent hotel
jean-michel
Séjour de 3 nuits en avril 2019
Réponse de Mark Evelley le 26 avr. 2019
Dear Jean-Michel,
First of all thank you for choosing K+K Opera for your stay in Budapest.
I am more than happy to see that we were able to exceed your expectations.
I hope we can welcome you back in the future.
Kindest Regards,
Mark Evelley
Front Desk
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
6 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en mars 2019
Réponse de Mark Evelley le 10 avr. 2019
Dear Valued Guest,
First of all thank you very much for taking the time to share your experience with us regarding your recent stay.
I am more than happy to see we were able to exceed your expectations and you were satisfied with our facilities all in all.
Also thank you for pointing out our great location, we consider our self to be lucky to be situated in the very heart of Budapest and i am glad to see it made your stay more memorable and enjoyable.
I Hope we can welcome you back in the near future again.
Kindest Regards,
Mark Evelley
Front Desk
8/10 Bien
KORNELIA
2 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
KORNELIA
Séjour de 1 nuit en mars 2019
Réponse de Mark Evelley le 10 avr. 2019
Dear Kornelia, Thank you very much for the high score, we are really appreciated about it. We hope, we will have the opportunity to welcome you back in our Hotel in the future! Best regards, Mark Evelley Front Desk
8/10 Bien
Pascal
2 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pascal
Séjour de 3 nuits en mars 2019
Réponse de Mark Evelley le 10 avr. 2019
Dear Pascal, Thank you very much for the high score, we are really appreciated about it. We hope, we will have the opportunity to welcome you back in our Hotel in the future! Best regards, Mark Evelley Front Desk
10/10 Excellent
Voyageur vérifié
24 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en mars 2019
Réponse de Mark Evelley le 1 avr. 2019
Dear Valued Guest,
Thank you very much for sharing your experience regarding your recent stay, we are really appreciated about it.
We hope have the opportunity to welcome you back in our Hotel in the future!
Kind Regards,
Mark Evelley
Front Desk
8/10 Bien
Voyageur vérifié
Voyage en groupe
10 mars 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mars 2019
Réponse de Mark Evelley le 10 mars 2019
Dear Valued Guest,
First of all thank you very much for choosing K+K Hotel Opera for your stay and also for taking the time to share your experience regarding your recent stay with us.
I am more than happy to read that our location made your stay this much better as we are proud to be located in the very heart of Budapest, i am glad that our central location made your stay much more memorable.
I hope we can welcome you back in the near future.
Kind regards,
Mark Evelley
Front Desk
8/10 Bien
Voyageur vérifié
Voyage en couple
14 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en février 2019
Réponse de Mark Evelley le 19 févr. 2019
Dear Valued Guest,
First of all thank you very much for the time to share your experience regarding your stay and choosing K+K Opera for your stay.
Also thank you very much for highlighting our breakfast, as we try to make it as varied as possible for every taste.
I hope you enjoyed your stay, and we can welcome you back in the near future.
Kind Regards,
Mark Evelley
Front Desk
6/10 Satisfaisant
Krisztina
12 févr. 2019
Les points forts : Personnel et service
Krisztina
Séjour de 3 nuits en février 2019
Réponse de Mark Evelley le 17 févr. 2019
Dear Krisztina,
First of all thank you for taking the time to share your experience regarding your recent visit with us in K+K Opera. I am devastated to see that we did not meet your expectations and you rated us a 6 out of 10.
If you wish we can discuss the details of your recent stay with us in more detail so we can work on our facilities. I am always at your disposal.
I hope we will have the chance to show you the real K+K experience and we can welcome you back in the near future.
Kind Regards,
Mark Evelley
Front Desk
10/10 Excellent
Margaux
21 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Idéal pour un week-end découverte de Budapest !
Margaux
Séjour de 3 nuits en janvier 2019
Réponse de Réka Wágner le 21 janv. 2019
Dear Margaux,
First of all, thank you very much for choosing K+K Hotel Opera for your recent stay.
I was happy to see, that you mentioned our great location.
It made me glad that my colleagues had provided you with a good service. It is our greatest goal to make our guests’ stay as pleasant as possible – I am pleased that we succeeded it with the friendly service.
I am extremely happy to see that you had a memorable stay with us and that you were very satisfied with our facilities and services. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail
Your kind words and compliments are highly appreciated and we hope to see you here again.
Best regards,
Réka Wágner
Front Desk
8/10 Bien
SALVI
10 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
SALVI
Séjour de 3 nuits en décembre 2018
Réponse de Evelley Márk le 12 janv. 2019
Dear Salvi,
First of all let me thank you for taking the time for sharing your experience with us regarding your stay and also for choosing K+K Opera as your stay in Budapest.
I can only hope we met your expectation, and overall you enjoyed your stay with us.
I hope we can welcome you again in our hotel in the near future.
Kindest Regards,
Mark Evelley
Front Desk
8/10 Bien
Olivier
3 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Olivier
Séjour de 4 nuits en décembre 2018
Réponse de Mark Evelley le 3 janv. 2019
Dear Olivier,
First of all thank you very much for taking the time to share your experienced with us!
I am more than happy to see you enjoyed your stay.
We truly hope that we will have the opportunity to welcoming you soon again in Budapest or in any of our K+K Hotels!
8/10 Bien
Emily
26 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emily
Séjour de 3 nuits en décembre 2018
Réponse de Mark Evelley le 26 déc. 2018
Dear Emily,
First of all thank you very much for taking the time to share your experience with us. We really hope you enjoyed your stay and left with really good memories!
Also i am glad you highlighted the staff members, becouse we always aim for the best guest experience!
I am so sorry for the beds did not met your expectations. And i hope it did not left a shadow over an overall great journey on Budapest!
We really would like to welcome you back in the near future!
Kindest Regards,
Mark Evelley
Front Desk
10/10 Excellent
Voyageur vérifié
25 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en décembre 2018
Réponse de Mark Evelley le 25 déc. 2018
Dear Valued Guest,
Thank you very much for taking the time to write a review about your stay and giving as an amazing 5/5 score!
I hope we can welcome you back in the near future!
Kind Regards,
Mark Evelley
10/10 Excellent
Voyageur vérifié
23 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en décembre 2018
Réponse de Evelley Márk le 24 déc. 2018
Dear Valued Guest,
Thank you very much for this praising review!
It is always a pleasure to see that a guest enjoyed their stay.
Also thank you for pointing out our staff, as we always aim for the best possible guest experience!
Also i am glad that you enjoyed our location so well you mentioned it! We are very lucky to be situated in the heart of the city, and i hope it made your journey through Budapest easier as well!
I hope we can welcome you again in the near future!
Kindest Regards,
Mark Evelley
Front Desk
10/10 Excellent
Krystophe, Clermont Ferrand
26 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Krystophe
Séjour de 3 nuits en novembre 2018
Réponse de Attila Paukovits/ Revenue manager le 28 nov. 2018
Cher Krystophe,
Merci d'avoir séjourné dans notre établissement. Nous faisons notre maximum pour satisfaire nos clients et apprécions votre commentaire.