For Sean's review, which is a 4 out of 5 rating but with a nuanced perspective regarding the nature of his stay, your response should acknowledge the positive rating while also addressing the implied feedback about the vacation suitability of your establishment. Here's a suggested response:Dear Sean,Thank you for sharing your experience and for the 4 out of 5 rating on Expedia. We're glad to hear that our hotel serves your needs well for work-related stays. Your satisfaction for business visits is important to us, and we're pleased to be your choice in this context.We also noted your comment about vacation stays. We aim to provide a welcoming and comfortable environment for all our guests, whether they're with us for business or leisure. If there are specific amenities or services you feel would enhance the vacation experience at our hotel, we'd greatly appreciate your insights. Your feedback is invaluable as we continually strive to improve and cater to all our guests' needs more effectively.We hope to have the opportunity to welcome you back, perhaps for a leisure visit in the future, to show you the full range of experiences our hotel can offer.

Dear Louise,Thank you for taking the time to share your feedback about your recent stay at Hyannis Plaza Hotel. We appreciate your review and your honest observations.We're glad to hear that you found our location convenient and the bed comfortable during your stay. We take your comments about the property's appearance into account and understand your perspective. Our team is committed to providing comfortable and well-maintained accommodations, and we continuously work to improve our facilities.Your input is valuable to us, and we hope that despite any concerns, you had an overall pleasant experience. If you have any further suggestions or if there's anything specific you'd like to share, please feel free to reach out.We hope to have the opportunity to welcome you back for another visit in the future.

Thank you for staying with us Sarah and for taking the time to leave a review. We are happy that you liked the jetted tub and fireplace in your room. If there are any specific concerns or suggestions you'd like to share, please don't hesitate to reach out. We hope to have the opportunity to host you again in the future

Thank you for staying with us Emily and for taking the time to leave an awesome rating. We are delighted that you enjoyed your stay. Please come again.

Dear Alana,Thank you for taking the time to leave us a 4 out of 5 rating on Expedia. We're glad to see that your experience with us was largely positive. Your satisfaction is our top priority, and we're always striving to provide an exceptional stay for all our guests.We would love to hear more about your stay, including any highlights or areas where you think we could improve. Your feedback is invaluable to us as it helps us to enhance our services and better meet our guests' needs.We hope to have the opportunity to welcome you back in the future, aiming to make your next stay worthy of a 5-star rating.

Thank you for staying with us Jozielly and for taking the time to leave an awesome rating. We are delighted that you enjoyed your stay. Please come again.

Dear Rebecca,Thank you for sharing your wonderful experience on Expedia. We're thrilled to hear that you found our place perfect for a couples getaway! It's our aim to create a romantic and comfortable environment for our guests, and knowing we were able to provide that for you is incredibly rewarding.We hope you were able to create lasting memories during your stay and that everything from our accommodations to our services contributed positively to your getaway. If there's anything specific that stood out or any suggestions you have for how we can make our couples' experiences even more special, we'd love to hear from you.We look forward to the opportunity to welcome you back for another romantic retreat in the future.

Dear Michael,Thank you for the fantastic 5 out of 5 rating and for highlighting the efforts of our staff on Expedia. We're so pleased to hear that our team was able to provide you with an awesome and comforting experience. Our staff takes great pride in their work, and knowing they made such a positive impact on your stay is truly rewarding.We strive to create a welcoming and supportive atmosphere for all our guests, and your feedback serves as a wonderful testament to our efforts. It will be shared with the entire team as a reminder of the difference they make for our guests every day.We hope to have the pleasure of welcoming you back soon for another outstanding stay.

Dear Sergio,Thank you for sharing your feedback with us on Expedia. We're grateful for your comments about our jacuzzi and take note of your suggestion that the room needs renovation. Providing a comfortable and updated environment for our guests is important to us, and we're continuously looking for ways to enhance our facilities.We appreciate you bringing this to our attention, and please rest assured that we are considering your feedback as part of our ongoing efforts to improve our guest experience.We hope to have the opportunity to welcome you back in the future, offering an even more enjoyable and comfortable stay.

Dear Jefferson,Thank you for taking the time to rate your stay with us on Expedia. We see that we have received a 3 out of 5 rating from you, and we take this seriously as we aim to provide all our guests with an exceptional experience. We're committed to continuous improvement and would greatly value any specific feedback you could share about your stay. Understanding the areas where we fell short would help us significantly in making the necessary improvements.We strive to ensure every guest feels cared for, valued, and respected, and your insights are crucial in helping us better meet those goals. If there’s anything in particular that didn't meet your expectations, or suggestions for how we can enhance our service, please don't hesitate to let us know.We hope to have another opportunity to host you, with the aim of providing a stay that truly exceeds your expectations.

Dear Jivan,Thank you for the fantastic 5 out of 5 rating and for sharing your wonderful experience at our property on Expedia! We're thrilled to hear that you enjoyed dining at our restaurant and found the food delicious and the overall experience awesome. Our team takes great pride in offering exceptional service and culinary delights, and your kind words are a true testament to their efforts.We're delighted to know we've earned your enthusiasm to return, and we can't wait to welcome you back. Expect another heartwarming stay filled with more memorable dining experiences the next time you're here.

Dear Madysen,Thank you for taking the time to leave a rating on Expedia following your recent stay with us. We're disappointed to see that we didn't fully meet your expectations, as we strive to provide all our guests with an exceptional experience.We are committed to continuous improvement and would greatly appreciate any specific feedback you could share about your stay. Understanding the aspects that you were dissatisfied with will help us make the necessary improvements to ensure a better experience for all our guests in the future.Please feel free to reach out to us directly with any further comments or suggestions. We hope to have the opportunity to welcome you back and deliver a stay that not only meets but exceeds your expectations.

Dear Earl,First and foremost, we wish to extend our sincerest apologies for the series of unfortunate experiences you encountered during your stay with us. It's clear from your detailed account that we fell significantly short of providing the clean, comfortable, and safe environment we aim to offer all our guests. The issues you've described, particularly concerning the smoke odor, unsafe electrical outlets, and the presence of mold, are deeply concerning and do not meet our standards for quality and hospitality.We also apologize for any miscommunication regarding your suite booking and the refund process. It's essential for us to uphold transparency and honesty in all our interactions, and it's distressing to hear you felt this was not the case.Please know that we are taking your feedback very seriously. We have initiated a thorough investigation of the conditions reported in your room and the surrounding areas. We're committed to rectifying these issues promptly to prevent such situations from occurring in the future. Additionally, we are reviewing our communication and refund policies with our staff to ensure clearer, more compassionate handling of guest concerns.We understand that this response does not change your experience but hope it conveys our genuine regret and commitment to doing better. We would appreciate the opportunity to discuss this matter further with you directly and explore how we might make amends. Please contact us at your convenience.Again, we are truly sorry for the discomfort and inconvenience you and your wife experienced. Thank you for bringing these serious issues to our attention.

Dear Japheth,Thank you for taking the time to leave us a rating on Expedia. We appreciate your feedback and have shared it with our staff as we continuously strive to improve our guest experience. While we wish we had more details to understand how we could have made your stay better, we take your rating seriously and see it as an opportunity to evaluate and enhance our services.We are committed to providing our guests with the highest level of service and accommodations. If you’re open to discussing your stay further, we would greatly appreciate the chance to hear more about any specific aspects that did not meet your expectations.We hope to have the opportunity to welcome you back in the future and provide you with an experience that exceeds your expectations.

Thank you for your rating of 8 out of 10. We appreciate your feedback, and we hope you had a comfortable stay with us. If you have any specific comments or suggestions to share that could help us enhance our services further, please don't hesitate to reach out. We look forward to the opportunity to serve you again in the future. Your feedback is valuable to us.

Thank you, Kaydane, for your 4 out of 5 rating and for sharing that you found our location convenient. We're pleased to know that our location worked well for your needs. If you have any additional comments or suggestions to share that could help us improve, please feel free to reach out. We look forward to welcoming you back in the future and providing an even better experience. Your feedback is appreciated.

Thank you, Thomas, for your perfect 10 out of 10 rating. We're delighted to hear that you had an exceptional experience during your stay at Hyannis Plaza Hotel. Your positive feedback means a lot to us, and we hope to continue providing you with top-notch service in the future. If you have any specific comments or suggestions to share, please feel free to reach out. Your support is truly appreciated.

Dear Kayla,Thank you for taking the time to share your feedback about your stay at Hyannis Plaza Hotel on Expedia. We're pleased to hear that you found our location convenient, with close proximity to shops and restaurants. Your input helps us understand what's working well and where we can improve.We appreciate your comments about the bathrooms, and we're actively looking into upgrades and enhancements to ensure a better experience. It's great to know that you found our beds comfortable and enjoyed the large TVs.Your feedback is valuable to us, and we hope to continue serving you in the future. If you have any additional comments or suggestions to share, please feel free to reach out. Your support is important to us, and we're committed to making improvements based on your input.Warm regards,

Dear ROSALIA,Thank you for taking the time to leave a rating for your stay at Hyannis Plaza Hotel on Expedia. We appreciate your feedback and hope you had a pleasant experience with us. If you have any specific comments or suggestions to share that could help us improve, please don't hesitate to reach out. We look forward to the opportunity to serve you again in the future.Warm regards,

Dear Damon,We're deeply sorry to hear about your experience, and we sincerely apologize that it fell short of your expectations. Your comments are important to us, and we're committed to understanding the specific concerns or issues you encountered to make improvements.If you could provide us with more detailed feedback, it would help us in addressing your concerns and ensuring a more pleasant experience for future guests. We value your input, and we genuinely hope to have the opportunity to make it right in the future.If you have any specific comments or suggestions to share, please feel free to reach out to us directly.Warm regards,

Dear Anonymous,Thank you for sharing your feedback about your recent stay. We sincerely apologize for the issues you encountered during your visit. Your comments are important to us, and we take them seriously.We're sorry to hear about the water damage in the ceiling, the cracked mirror, and other maintenance concerns in your room. These issues do not meet our standards, and we are committed to addressing and rectifying them.We appreciate your feedback about the water pressure and take note of your comments regarding the towels. We're actively looking into improving our amenities.Your comment about the phone not being attached to the wall is concerning, and we will address this issue promptly.It's disappointing to hear that your stay was marred by these issues, but we genuinely appreciate your candor.We hope you'll consider giving us another chance in the future. Our prime location is indeed a highlight, and we're committed to making the necessary improvements for a more comfortable and enjoyable stay.If you have any specific comments or further suggestions, please feel free to reach out to us directly.Warm regards,

Thank you, Delia, for your perfect 10 out of 10 rating. We're thrilled to hear that you had an exceptional experience during your stay at Hyannis Plaza Hotel. Your positive feedback means a lot to us, and we hope to continue providing you with top-notch service in the future. If you have any specific comments or suggestions to share, please feel free to reach out. Your support is truly appreciated.

Dear Nathan,Thank you for sharing your feedback with a rating of 4 out of 10. We're sorry to hear that your experience with us didn't meet your expectations. Your comments are important to us, and we're committed to learning more about your specific concerns to make improvements. If you have any comments or suggestions to share, please feel free to reach out. We hope to have the opportunity to make your next stay more enjoyable. Your input is valuable, and we appreciate your feedback.

Thank you, Tracy, for your 5 out of 5 rating. We're delighted to hear that you had a wonderful experience during your stay at Hyannis Plaza Hotel. Your positive feedback means a lot to us, and we appreciate your support. If you have any specific comments or suggestions to share, please feel free to reach out. We look forward to the opportunity to serve you again in the future. Your happiness is our goal, and we're here to make your stay enjoyable.

Dear James,Thank you for taking the time to share your feedback with a perfect rating of 5 out of 5. We're delighted to hear that you had a wonderful experience during your stay at Hyannis Plaza Hotel.We appreciate your kind words about our staff being very friendly and helpful. It's our pleasure to assist our guests in any way we can.We're especially glad to hear about your positive experience with long-term parking. It's great to know that we could accommodate your needs during the off-season. Your feedback encourages us to continue going above and beyond to make our guests' stays enjoyable.If you have any specific comments or suggestions to share, please feel free to reach out. We look forward to the opportunity to serve you again in the future.Warm regards,

Dear Dany,Thank you for taking the time to share your review and for awarding us a perfect 5 out of 5 rating! We're thrilled to hear that you had an amazing experience during your recent stay with us.We take great pride in providing our guests with exceptional service, and it's rewarding to know that we met your expectations. Your positive feedback motivates our team to continue delivering outstanding hospitality.Should you ever return to our area, we would be delighted to welcome you back for another amazing stay. If you have any specific comments or suggestions you'd like to share, please don't hesitate to reach out.Thank you for choosing to stay with us, and we look forward to the pleasure of serving you again in the future.Best regards,

Dear Elena,We appreciate you taking the time to share your feedback about your recent stay with us. Your input is valuable as it helps us identify areas where we can improve and enhance the guest experience.We're pleased to hear that you found our property clean and appreciated our excellent location. However, we understand your concerns about the bathroom layout and the uninspiring design of the room with the toilet and shower.Your comments regarding the bathroom design have been noted, and we will consider them in our ongoing efforts to enhance our accommodations.We strive to provide our guests with a comfortable and enjoyable stay, and your feedback helps us in that endeavor. If you have any additional comments or suggestions, please feel free to share them with us.Thank you for choosing to stay with us, and we hope to have the opportunity to serve you again in the future, offering an even more pleasant experience.Best regards,

Thank you, Felix, for your perfect 5 out of 5 rating. We're delighted to hear that you had an excellent experience during your stay at Hyannis Plaza Hotel. Your positive feedback is greatly appreciated, and we look forward to the opportunity to serve you again in the future. If you have any specific comments or suggestions to share, please feel free to reach out. Your satisfaction is our goal, and we're here to make your stay enjoyable.

Dear Marbely,Thank you for sharing your review on Expedia, and for taking the time to provide your feedback. We value your comments as they help us identify areas where we can improve our services and enhance the guest experience.However, it appears there are no specific comments or details provided in your review to address. We would greatly appreciate it if you could share more information about your stay, any concerns you may have had, or suggestions for improvement. This would allow us to better understand your experience and take appropriate actions to address any issues.Your feedback is important to us, and we are committed to ensuring that every guest has a positive experience during their stay. Sincerely,

Dear Cory,Thank you for taking the time to share your review on Expedia, and for awarding us a perfect 5 out of 5 rating! We're thrilled to hear that you enjoyed your stay with us.We're delighted that you found our property nice and that you had a pleasant experience in your room. It's fantastic to hear that you particularly enjoyed the whirlpool in your room; we aim to provide our guests with amenities that enhance their comfort and relaxation.Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay. If you have any specific comments or suggestions you'd like to share, please don't hesitate to reach out.Thank you for choosing to stay with us, and we can't wait to serve you again in the future.Best regards,

Dear Craig,Thank you for taking the time to share your feedback about your recent stay with us on Expedia. We appreciate your comments, and we're pleased to hear that you found our property clean.However, we apologize for the inconvenience you experienced with the TV during your stay. We understand that having a functioning and enjoyable TV is important for our guests, and we regret that it did not meet your expectations. Your feedback regarding the TV quality will be shared with our team, and we will work on addressing this issue.We are committed to providing our guests with a comfortable and enjoyable stay, and your input helps us in our continuous improvement efforts.If you have any additional comments or suggestions, please feel free to share them with us. We hope to have the opportunity to serve you again in the future and offer you a more satisfying experience.Best regards,

Dear Kyla,Thank you for taking the time to share your review of your recent stay with us on Expedia. We appreciate your feedback, and we're pleased to hear that you found our facility very clean.While we're glad you enjoyed your stay overall, we apologize if the beds didn't meet your expectations in terms of comfort. We value your input, and your comments will be shared with our team to assess opportunities for improvement.Your satisfaction is important to us, and we are committed to continuously enhancing our guest experience. If you have any further comments or suggestions, please feel free to share them with us.We hope to have the pleasure of serving you again in the future and providing you with an even more comfortable stay.Best regards,

Dear Marineusa,Thank you for sharing your feedback about your recent stay with a rating of 2 out of 5. We're genuinely sorry to hear that your experience with us was not up to your expectations.Your input is important to us, and we're committed to addressing any concerns or issues you may have encountered during your stay. We would appreciate it if you could provide us with more specific comments or suggestions, as this would help us in making improvements for the future.We value your feedback and hope you'll consider giving us another chance to provide you with a more pleasant and comfortable stay in the future.If you have any specific comments or suggestions, please feel free to reach out to us directly.Warm regards,

Dear Gary,Thank you for sharing your review on Hotels.com, and for taking the time to provide us with your feedback. We're pleased to hear that you had a pleasant stay with us.It's wonderful to know that you found your room clean and enjoyed the walk-in shower. We're also delighted that you appreciated our hot breakfast offerings in the morning.We apologize for any inconvenience you experienced with accessing a plug for your CPAP machine. We understand the importance of having easy access to such devices, and your feedback about this matter is valuable. We will assess the room setup to make improvements in this regard.We're glad you found our front desk team to be pleasant, as we strive to provide friendly and helpful service to all our guests.Thank you for considering staying with us again in the future. We look forward to the opportunity to serve you and ensure an even more enjoyable stay.Best regards,

Dear Cherie,Thank you for taking the time to share your review on Hotels.com. We appreciate your feedback and are delighted to hear about your positive experience during your stay with us.We're thrilled that you found your room to be neat, clean, and with a fresh scent. Cleanliness is a top priority for us, and it's rewarding to know that our efforts were noticed. It's also great to hear that you had a pleasant interaction with our staff, as we aim to provide exceptional service to all our guests.We're glad our location was convenient for your visit to the Cape Cod Melody Tent, and we hope you enjoyed the concert. We look forward to the opportunity to welcome you back in the future, and we appreciate your consideration of staying with us again.Thank you for choosing the Hyannis Plaza Hotel, and we look forward to serving you again soon.Best regards,

Dear Shawn,Thank you for taking the time to leave a rating. We appreciate your feedback and hope you had a satisfactory experience during your stay with us. If you have any specific comments or suggestions you'd like to share, please feel free to reach out. Your input helps us improve our services and better serve our guests.

Dear Michael,Thank you for taking the time to leave a rating for your recent stay. We greatly appreciate your feedback, as it helps us understand our guests' experiences and make improvements.While we're glad to see you had a positive experience during your stay, we'd love to hear more about your specific likes and any areas where we can further enhance your next visit. Your feedback is invaluable to us in ensuring that we continue to provide exceptional experiences for all our guests.If you have any additional comments or suggestions, please don't hesitate to share them. We hope to have the pleasure of welcoming you back in the future for an even better stay.Warm regards,

Dear Johnatan,Thank you for taking the time to leave a rating. We appreciate your feedback and hope you had a satisfactory experience during your stay with us. If you have any specific comments or suggestions you'd like to share, please feel free to reach out. Your input helps us improve our services and better serve our guests.