Avis sur Grand Hotel River Park, a Luxury Collection Hotel Bratislava
Grand Hotel River Park, a Luxury Collection Hotel Bratislava
Dvorakovo nabrezie, 6, Bratislava
Avis
9,4
Exceptionnel
9,8/10
Propreté
9,4/10
Personnel et service
8,2/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en groupe
28 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Management le 18 sept. 2023
Dear BERNARD,Thank you for taking the time to share your experience with us. We are truly happy to read that you had a great stay and that you enjoyed all aspects of your stay.Kind regards,Hotel Management
10/10 Excellent
Voyageur vérifié
Voyage en famille
16 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Voyageur vérifié
Séjour de 1 nuit en mai 2022
Réponse de Jakub H. le 19 mai 2022
Dear guest,
thank you very much for your kind review. We are very happy to hear that you enjoyed your stay and appreciated the services we delivered to you. Feedback such as yours inspires us to provide our guests with the best level of service.
We are looking forward to meet you again at the Grand Hotel River Park Bratislava!
Best regards, Hotel Management.
10/10 Excellent
Jean-Luc
7 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best hotel in Bratislava but ...
Jean-Luc
Séjour de 1 nuit en mai 2022
Réponse de Jakub H. le 19 mai 2022
Dear Jean-Luc,
thank you very much for taking your time to share comprehensive review of our hotel. We are glad to hear, that our hotel is the best in Bratislava for you.
At the same time, we appreciate your feedback regarding the points that we should improve from your point of view. We will share them with responsible departments.
Regarding the spa - for the next stay, we would recommend you to book one of our suites with spa access included or our Spa package.
We are looking forward to meet you again soon.
With kind regards,
Hotel Management
10/10 Excellent
Cyril
Voyage d’affaires
26 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cyril
Séjour de 1 nuit en novembre 2021
10/10 Excellent
Jean-Luc
9 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best hotel in Slovakia
Jean-Luc
Séjour de 1 nuit en octobre 2021
Réponse de Jakub H. le 12 oct. 2021
Dear Jean-Luc,
thank you very much for sharing your feedback, it is highly appreciated. We are glad to hear, that our hotel is the best in Slovakia for you.
We are looking forward to meet you again at the Grand Hotel River Park Bratislava!
With kind regards,
Hotel Management
10/10 Excellent
Voyageur vérifié
8 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très agréable et service de qualité
Voyageur vérifié
Séjour de 1 nuit en décembre 2017
10/10 Excellent
Voyageur vérifié
26 sept. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Pierre, Monthey
10 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le confort et le service
Pierre
10/10 Excellent
dany, biarritz
9 janv. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
escale obligatoire
dany
10/10 Excellent
Lourenço, Suisse
21 juil. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Lourenço
10/10 Excellent
Voyageur vérifié
23 janv. 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
David, Charlotte
Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en avril 2024
10/10 Excellent
Dariusz
11 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Dariusz
Séjour de 1 nuit en mars 2024
10/10 Excellent
Robin, Pasadena
Voyage en groupe
23 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robin
Séjour de 2 nuits en décembre 2023
2/10 Horrible
Kathy
Voyage en couple
14 nov. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kathy
Séjour de 5 nuits en novembre 2023
Réponse de Hotel Management le 15 nov. 2023
Dear Mrs. Kathy,Thank you for your feedback on Grand Hotel River Park. We highly appreciate your opinion on our hotel and services. We would like to deeply apologize for not meeting your expectations. Your experience is below our standard. Be assured that your comments have been shared with the team.When it came to a refund, it was not possible because Mr. Petras was checked in for the whole duration of the stay. We hope that your next visit of Bratislava will be impeccable. Sincerely,Hotel Management
10/10 Excellent
Abdulrahman T
Voyage en couple
29 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Abdulrahman T
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Management le 31 oct. 2023
Dear Mr. Abdulrahman,Thank you so much for taking the time out to share your valuable feedback and giving us a 5-star rating. We are pleased to learn that your time with us was wonderful.Sincerely,Hotel Management
10/10 Excellent
Suheil
7 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
An outstanding Hotel
Suheil
Séjour de 3 nuits en septembre 2023
Réponse de Hotel Management le 31 oct. 2023
Dear Suheil,We are delighted that you enjoyed the facilities and services at our hotel. We sincerely appreciate your kind words with regards to the warm care of each member of our team and we hope to welcome you back in the not-too-distant future.Best regards,Hotel Management
10/10 Excellent
Gregor
4 oct. 2023
Gregor
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Management le 6 nov. 2023
Dear Gregor,Thank you for sharing your experience from your recent stay with us at Grand Hotel River Park. We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Sincerely,Hotel Management
10/10 Excellent
Ulrika
Voyage d’affaires
1 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ulrika
Séjour de 4 nuits en septembre 2023
Réponse de Hotel Management le 2 oct. 2023
Dear Ulrika,Thank you so much for taking the time out to share your valuable feedback and giving us a 5-star rating. We are pleased to learn that your time with us was wonderful.Best regards,Hotel Management
10/10 Excellent
Christina
Voyage en couple
30 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christina
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Management le 2 oct. 2023
Dear Christina,Thank you very much for taking the time to share your thoughts and insights with us. It has been a great pleasure to have you with us. We trust that we will have the opportunity to welcome you back again soon.Sincerely,Hotel Managemet
4/10 Médiocre
Matthieu
26 sept. 2023
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Rip-off
Matthieu
Séjour de 3 nuits en septembre 2023
Réponse de Hotel Management le 28 sept. 2023
Dear Matthieu,Thank you very much for taking the time to share your thoughts and insights with us. It's certainly disappointing to learn that you have not had as enjoyable time as we would have hoped and that the experience fell short of your expectations. We value your feedback, take it seriously and the points raised have been discussed with the relevant teams and managers. Sincerely,Hotel Management
2/10 Horrible
Admir
Voyage en couple
12 août 2023
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Admir
Séjour de 1 nuit en août 2023
Réponse de Grand Hotel River Park le 14 août 2023
Dear Admir,Allow us to start by thanking you so much for taking the time to provide such detailed and constructive feedback about your experience. We truly value our guests' feedback as this allows us to better our service and create the lasting experiences and memories we strive for. We do apologize for not meeting your expectations. Sincerely,Hotel Management
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
28 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en juin 2023
6/10 Satisfaisant
Colin
Voyage d’affaires
27 mai 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Average hotel
Colin
Séjour de 2 nuits en mai 2023
8/10 Bien
william
14 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
william
Séjour de 1 nuit en mai 2023
Réponse de Jakub H. le 19 mai 2023
Dear William,thank you very much for your nice review and positive feedback about your recent stay with us, especially about our Concierge Jana. Looking forward to welcome you soon again. Warm regards,Hotel Management.
10/10 Excellent
Shahrad
Voyage en famille
9 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shahrad
Séjour de 1 nuit en mai 2023
Réponse de Jakub H. le 19 mai 2023
Dear Shahrad,thank you for taking the time to share your feedback about your visit to Grand Hotel River Park, a Luxury Collection Hotel Bratislava. We are delighted to read from your review that you enjoyed your recent stay with us. Looking forward to welcome you soon again.Sincerely, Hotel Management.
2/10 Horrible
Fazal
Voyage en couple
4 mai 2023
Les points faibles : Propreté, personnel et service, équipements
Fazal
Séjour de 2 nuits en avril 2023
Réponse de Jakub H. le 5 mai 2023
Dear Fazal,thank you for a review of Grand Hotel River Park, a Luxury Collection Hotel, Bratislava. We do value all feedback from our guests, both positive and negative, as it is the only way to ensure we continue to grow and evolve our services.It will be a pleasure for us to make a difference and exceed your expectation during your next visit to Bratislava.Kind regards,Hotel Management
10/10 Excellent
Christiane
Voyage en famille
16 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfekt für ein Wochenende in Bratislava.
Christiane
Séjour de 1 nuit en avril 2023
Réponse de Jakub H. le 21 avr. 2023
Dear Christiane,thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you had a great experience with our hotel, especially with the spa. We appreciate your business and look forward to serving you again soon!Warm regards,Hotel Management
10/10 Excellent
Simona, Davidson
Voyage en famille avec de jeunes enfants, Voyage en famille
17 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simona
Séjour de 2 nuits en mars 2023
Réponse de Jakub H. le 22 mars 2023
Dear Simona,thank you for being our guest and taking the time to share your review. We have the information about the additional charge displayed on every channel. We trust that soon we will have the opportunity to welcome you back again soon.Kind regards,Hotel Management
8/10 Bien
Boudewijn
Voyage d’affaires
11 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Boudewijn
Réponse de Jakub H. le 22 mars 2023
Dear Boudewijn,thank you for a review of your stay with us. We do value all feedback from our guests, both positive and negative, as it is the only way to ensure we continue to grow and evolve our services.It will be our pleasure to welcome you back.Warm regards,Hotel Management
10/10 Excellent
Yousef
Voyage en couple
4 janv. 2023
Les points forts : Propreté et personnel et service
Yousef
Réponse de Jakub H. le 5 janv. 2023
Dear Yousef,thank you for sharing your experience from your recent stay with us. We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Kind regards,Hotel Management
10/10 Excellent
Anthony, Dubai
Voyage en couple
4 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anthony
Réponse de Jakub H. le 5 janv. 2023
Dear Anthony,it was a pleasure to have you as our guest and we are happy to read that you had a wonderful stay.Your kind feedback is very much appreciated, and we look forward to welcoming you back again soon.Kind regards,Hotel Management
10/10 Excellent
Ingrid
Voyage en famille
2 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ingrid
Séjour de 1 nuit en décembre 2022
Réponse de Jakub H. le 16 janv. 2023
Dear Ingrid,we highly appreciate your opinion on our hotel and services. Constructive criticism, positive and negative alike, is always welcomed at our hotel aiding us in improving, where improvement is needed, and being proud of, what is worth being recognized. It will be our pleasure to welcome you back.Warm regards,Hotel Management
6/10 Satisfaisant
Muhittin
Voyage en couple
27 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muhittin
Réponse de Jakub H. le 5 janv. 2023
Dear Muhittin,thank you for your review. We do value all feedback from our guests, both positive and negative, as it is the only way to ensure we continue to grow and evolve our services.We are very disappointed that we did not meet all your expectations. We would like to assure you that all your points will be discussed on the Executive level for an improvement.We just want to clarify, that the access to gym is free of charge for every guest. Only access to spa is not complimentary. It will be a pleasure for us to make a difference and exceed your expectation during your next visit to Bratislava.Kind regards,Hotel Management
10/10 Excellent
Mutasem
Voyage d’affaires
18 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mutasem
Réponse de Jakub H. le 21 déc. 2022
Dear Mutasem,thank you for being our guest and taking the time to share your review. We are glad that you were satisfied with our services. It is always a pleasure to read such positive comments.It will be our pleasure to welcome you back.Warm regards,Hotel Management
10/10 Excellent
francesco saverio
14 déc. 2022
francesco saverio
Séjour de 1 nuit en décembre 2022
Réponse de Jakub H. le 21 déc. 2022
Dear Francesco,thank you very much for your kind review. It has been a great pleasure to have you with us. We trust that soon we will have the opportunity to welcome you back again soon.Kind regards,Hotel Managment
10/10 Excellent
Herbert
Voyage en groupe
9 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top
Herbert
Séjour de 1 nuit en décembre 2022
Réponse de Jakub H. le 21 déc. 2022
Dear Herbert,thank you for sharing your experience from your recent stay with us. We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Best regards, Hotel Management
10/10 Excellent
Albin
25 oct. 2022
Albin
Séjour de 3 nuits en octobre 2022
10/10 Excellent
Benyamin, Givatayim
Voyage en famille
11 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Benyamin
Séjour de 2 nuits en octobre 2022
Réponse de Jakub H. le 14 oct. 2022
Dear Benyamin,thank you very much for taking the time to share your thoughts and insights with us. It has been a great pleasure to have you with us. We trust that soon we will have the opportunity to welcome you back again soon.Kind regards,Hotel Management
10/10 Excellent
Andrea, London
4 oct. 2022
Andrea
Séjour de 1 nuit en septembre 2022
2/10 Horrible
Robert
31 août 2022
Robert
Séjour de 1 nuit en août 2022
10/10 Excellent
Pär-Olof, Täby
28 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pär-Olof
Séjour de 1 nuit en août 2022
Réponse de Jakub H. le 14 oct. 2022
Dear Pär-Olof,thank you for sharing your experience from your recent stay with us. We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Kind regards,Hotel Management
10/10 Excellent
Marianne
Voyage en couple
26 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marianne
Séjour de 2 nuits en août 2022
Réponse de Jakub H. le 14 oct. 2022
Dear Marianne,thank you very much for taking the time to share your experience with us. We are truly happy to read that you had a beautiful stay, and we can't wait to welcome you back soon.Best regards,Hotel Management
10/10 Excellent
Raymond
Voyage en famille
15 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Raymond
Séjour de 1 nuit en août 2022
Réponse de Jakub H. le 25 août 2022
Dear Raymond,thank you very much for taking the time to share your experience with us. We are truly happy to read that you had a beautiful stay, and we can't wait to welcome you back soon.Kind regards,Hotel Management
10/10 Excellent
Eric
13 août 2022
Eric
Séjour de 1 nuit en août 2022
Réponse de Jakub H. le 25 août 2022
Dear Eric,thank you so much for taking the time out to share your feedback and giving us the full rating. We are pleased to learn that your time with us was wonderful.It will be our pleasure to welcome you back.Warm regards,Hotel Management
10/10 Excellent
Leander
10 août 2022
Leander
Séjour de 1 nuit en août 2022
Réponse de Jakub H. le 25 août 2022
Dear Leander,thank you for being our guest and taking the time to share your review. We are glad that you were satisfied with our services. It would be our pleasure to welcome you back in the near future.Best regards,Hotel Management
10/10 Excellent
Jennifer
31 juil. 2022
Jennifer
Séjour de 4 nuits en juillet 2022
Réponse de Jakub H. le 25 août 2022
Dear Jennifer,thank you for taking the time to post your review.We are delighted that you enjoyed your visit, and you were satisfied with our hotel.Kind regards,Hotel Management
10/10 Excellent
a s g
23 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
a s g
Séjour de 1 nuit en juillet 2022
Réponse de Jakub H. le 25 août 2022
Dear a s g,many thanks for taking the time to share your review with us. We are truly happy to read that you had a great stay and that you enjoyed all aspects of you stay.It will be our pleasure to welcome you back.Warm regards,Hotel Management
10/10 Excellent
Ruth
15 juin 2022
Ruth
Séjour de 3 nuits en juin 2022
8/10 Bien
David
29 mai 2022
David
Séjour de 1 nuit en mai 2022
Réponse de Jakub H. le 22 juil. 2022
Dear David,
thank you very much for sharing your feedback, it is highly appreciated.
We are looking forward to meet you again soon.
With kind regards,
Hotel Management