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Avis sur Comfort Inn Bozeman near University

2.5 out of 5
Comfort Inn Bozeman near University
1370 N 7th Ave, Bozeman, MT

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 439 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 360 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 126 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 54 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 1000." "

8,6/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Forti, Quebec

Les points forts : Personnel et service
Insonorisation insuffisante entre les chambres et le corridor.air climatise bruyant.

6/10 Satisfaisant

Sheila

Voyage en famille avec de jeunes enfants
The room was clean but the hallways were not. The carpet in the hotel was pretty wornout. The breakfast was satisfactory. Checkin and out were done on line and quick.
Séjour de 1 nuit en avril 2024
Réponse de Steve Alley, GM le 22 avr. 2024
Hi, Sheila -Thanks for sharing the metrics of your stay!

10/10 Excellent

Ahmanda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have been to Bozeman a million times, but this hotel is definitely my favorite! The breakfast changes daily; the front desk workers are kind and understanding; The rooms are clean and cleaned well. I would recommend over and over!
Séjour de 2 nuits en avril 2024

10/10 Excellent

William

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The 24/7 check in is amazing to have, especially when you just need a place to sleep before a long day of driving through Montana; the rooms were really clean, and the staff were beyond friendly Couldn’t recommend staying here enough
Séjour de 1 nuit en avril 2024
Réponse de Steve Alley, GM le 20 avr. 2024
Thanks, William - for taking the time to share your experience! We hope you'll stay with us again when you're back in Bozeman.

10/10 Excellent

Miranda

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Hot tub not working
Séjour de 1 nuit en avril 2024
Réponse de Steve Alley, GM le 18 avr. 2024
We're sorry the hot tub was down when you were here. Unfortunately a gasket was compromised in the pump and we couldn't get one on Sunday!

10/10 Excellent

Alexia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean.
Séjour de 2 nuits en avril 2024
Réponse de Comfort Inn Bozeman Team le 16 avr. 2024
Good day Alexia! Thank you for the wonderful review! We are so glad we were able to meet your expectations! Hope to see you again soon in our hotel! Have a nice day!

10/10 Excellent

Nick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
worked well
Séjour de 1 nuit en mars 2024
Réponse de Steve Alley, GM le 5 avr. 2024
Thanks, Nick -Come see us again!

10/10 Excellent

Kate

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was very comfortable.
Séjour de 1 nuit en avril 2024
Réponse de Steve Alley, GM le 5 avr. 2024
Thanks, Kate - We appreciate you sharing your experience!

10/10 Excellent

Chase

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice people and shops and food near by
Séjour de 1 nuit en mars 2024
Réponse de Steve Alley, GM le 1 avr. 2024
Thanks, Chase - We appreciate you sharing your experience with other travelers!

8/10 Bien

Dallas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was clean, breakfast was fresh, staff were friendly and fast to help.
Séjour de 2 nuits en mars 2024
Réponse de Steve Alley, GM le 30 mars 2024
Thanks, Dallas - we hope you will stay with us again when you're back in Bozeman!

8/10 Bien

Melissa

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Everything was nice except that the elevator was not working and I was on the 3rd floor.
Séjour de 2 nuits en mars 2024
Réponse de Steve Alley, GM le 28 mars 2024
Thanks for responding, Melissa! We tried to reach every one about the elevator outage - Very sorry we missed you!

10/10 Excellent

Sherri, Colorado Springs

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Steve Alley, GM le 24 mars 2024
Thanks, Sherri - We hope you'll come see us again!

10/10 Excellent

Jamie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close proximity to airport and MSU
Séjour de 4 nuits en mars 2024
Réponse de Steve Alley, GM le 24 mars 2024
Glad you had a good stay, Jamie!

10/10 Excellent

Mike

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had the 3 queen bed room. Awesome size. Only issue was it smelled like chlorine one day. It was located by the pool area.
Séjour de 3 nuits en mars 2024
Réponse de Steve Alley, GM le 18 mars 2024
Thanks, Mike - The Team is so glad you had a great stay!

8/10 Bien

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Worked for a night.
Séjour de 1 nuit en mars 2024
Réponse de Comfort Inn Team le 4 avr. 2024
Good morning Jason.Thank you for your time writing us a review. It was nice to have you with us. We hope to see you again soon!

2/10 Horrible

Jacqueline

Voyage en groupe
Les points faibles : Personnel et service
The staff cancelled my reservation after they made a mistake. Then told me I had to fix it and after I tried (and failed), the end result was me going to a completely different hotel. The staff refused to acknowledge it was their mistake even though it was very obvious. I will absolutely never go to another comfort inn after that.
Séjour de 2 nuits en mars 2024
Réponse de Steve Alley, GM le 12 mars 2024
Thanks, Jacqueline - When Expedia asks us to cancel a reservation on behalf of a guest, we always do.

10/10 Excellent

JACQUELINE H

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The toilets are too low for older people it was like sitting on a kids toilet
Séjour de 1 nuit en mars 2024
Réponse de Steve Alley, GM le 12 mars 2024
Thanks, Jacqueline - Please request an accessible room when you stay with us again. We want you to be as comfortable as possible!

10/10 Excellent

Richard

Séjour de 1 nuit en mars 2024
Réponse de Comfort Inn Bozeman Team le 4 avr. 2024
Thank you for the beautiful 5 stars, Richard! We are so pleased that you enjoyed your stay with us! Hope to see again soon!

10/10 Excellent

Devin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Expedia did a TERRIBLE job and did not transmit our reservation to the hotel. I had a confirmation number and my CC was charged but there was no email from Expedia and the hotel was left out to dry. Hotel staff did their very best to rectify an issue that wasn’t their own. Moral of the story: search on Expedia, then book directly with the hotel - they will price match :)
Séjour de 1 nuit en février 2024
Réponse de Steve Alley, GM le 28 févr. 2024
Thanks, Devin - We took care of your accommodations because of the negativity of the situation. We do not match Expedia at the property level, but Choice Hotels offers deep discounts for prepaid reservations just like Expedia.

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Steve Alley, GM le 26 févr. 2024
Thanks, Scott - We're so happy that you enjoyed your stay!

8/10 Bien

Dan

Séjour de 1 nuit en février 2024
Réponse de Comfort Inn Bozeman Team le 4 avr. 2024
Hello Dan. We would like to thank you for giving us a very nice review! We are glad we were able to make your stay worthwhile and we hope to see you again here with us soon!

4/10 Médiocre

Kellie, Las Vegas

Voyage en famille
Les points faibles : Équipements
Although the area was nice, it was very noisy due to being in a busy interesection. I do prefer a clean bed, but they used so much Clorox, not only could I smell it but I had an allergic reaction that had never happened before. Won’t be staying at any Comfort Inn again.
Séjour de 1 nuit en février 2024
Réponse de Steve Alley, GM le 14 févr. 2024
We're sorry we did not meet your expectations! I'd like to know if we didn't respond to this report. We are available 24/7 to resolve any issues.

10/10 Excellent

Timothy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place
Séjour de 1 nuit en février 2024
Réponse de Steve Alley, GM le 10 févr. 2024
We're so glad you enjoyed your stay!

10/10 Excellent

Monica, sun valley

Voyage en famille
Les points forts : Propreté et personnel et service
Good location for hockey tournaments! Room is clean, bathroom too small. Parking lot a little bit unsafe because of the Walmart location!
Séjour de 2 nuits en janvier 2024
Réponse de Steve Alley, GM le 24 janv. 2024
Thanks, Monica -We appreciate the time you took to share your experience. We will share your comments in order to provide a better stay for all guests going forward!

10/10 Excellent

Kaitlin

Séjour de 1 nuit en janvier 2024
Réponse de Steve Alley, GM le 21 janv. 2024
Thanks, Kaitlin! We are so happy to know you enjoyed your stay and took the time to share your experience!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Steve Alley, GM le 20 janv. 2024
Thanks for taking the time to share your scores of the different aspects of your stay.We hope you'll stay with us again when you're back in Bozeman!

8/10 Bien

Forrest

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Réponse de Steve Alley, GM le 9 janv. 2024
Thanks so much for taking the time to share your experience! We hope you will stay with us again when you're back in Bozeman.

6/10 Satisfaisant

Rafael

Séjour de 1 nuit en janvier 2024
Réponse de Steve Alley, GM le 9 janv. 2024
Thankd for taking the time to share your experience; we will use your evaluation to improve!

8/10 Bien

Bryan

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
Clean property. Bed was not good this time.
Séjour de 1 nuit en décembre 2023
Réponse de Steve Alley, GM le 4 janv. 2024
Thanks for sharing your experience, Bryan! We will investigate the room you were in and see if we can find a remedy.

10/10 Excellent

Carla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Steve Alley, GM le 4 janv. 2024
Thanks, Carla!We're so happy that you had a great stay and wanted to share your experience.We trust you wil stay with us again when you're back in Bozeman!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Room was comfortable and clean. Shower head needs replacing in room 211
Séjour de 1 nuit en décembre 2023
Réponse de Steve Alley, GM le 26 févr. 2024
Thanks for letting us know - we did!

4/10 Médiocre

Marci

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Tv didn’t work, internet didn’t work. Lamp between beds didn’t work. Hair in one bed. Didn’t look like sheets had been washed. Overall, not a great stay and we will not be back.
Séjour de 1 nuit en décembre 2023
Réponse de Christine le 1 janv. 2024
Hi Marci.I would like to thank you for taking time to leave us a review. This will help us pay more attention and will help us strive to better the services we provide. We usually have good internet service at the hotel now. I'm sorry it wasn't working well for you when you were here. I also apologize for the amenities in your room. It really was unfortunate... I'm very sorry. I hope there's something we can do to make you change your mind about not coming back in our hotel anymore...Sincerely,Comfort Inn BozemanFront Desk

8/10 Bien

Kirsten

Séjour de 1 nuit en décembre 2023
Réponse de Comfort Inn Bozeman team le 1 janv. 2024
Good morning Kirsten.Happy New Year from the Comfort Inn Bozeman team!Thank you for a beautiful review! We are glad you liked your stay with us. Hope to see you again soon!

10/10 Excellent

Graham

Séjour de 1 nuit en décembre 2023
Réponse de Comfort Inn Bozeman Team le 22 déc. 2023
Good morning Graham!Thank you for taking some of your time in giving us a beautiful review. We are so happy we were able to meet your expectations while you were staying here with us. We look forward to checking you in again in our hotel soon. Happy Holidays!

8/10 Bien

Dorys

Séjour de 2 nuits en décembre 2023
Réponse de Steve Alley, GM le 20 déc. 2023
Thanks for sharing your rating of our hotel. We hope you will stay with us again when you come back to Bozeman!

10/10 Excellent

Kristen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Comfort Inn Bozeman Team le 20 déc. 2023
Hi Kristen!We would like to thank you for taking time to give us a review and also for the beautiful review! we're so happy to know you liked your stay with us and hope to see you again soon!Happy Holidays!

8/10 Bien

Stacey

Séjour de 1 nuit en décembre 2023
Réponse de Comfort Inn Bozeman Team le 20 déc. 2023
Good afternoon Stacey.We would like to thank you for your time in writing us a wonderful review. Hope to see you again in the near future.Have a joyous holiday season!

6/10 Satisfaisant

Jim

Coffe not good and hot tub wasn’t working
Séjour de 2 nuits en décembre 2023
Réponse de Steve Alley, GM le 16 déc. 2023
Thanks for sharing your experience, Jim -Our Hot Tub was working fine, but the ceiling repair above it could not be delayed and happened too suddenly to advertise. We're very sorry to disappoint you!

10/10 Excellent

Keith

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Comfort Inn Bozeman Team le 12 déc. 2023
Good morning Keith!Thank you very much for taking some of your precious time in writing us a wonderful review. We are so happy you liked your stay with us and that we were able to meet your expectations... our everyday goal for each of our guests. We hope to see you once again here at Comfort Inn Bozeman in the near future. It was a pleasure to have you as our guest!Best regards,

10/10 Excellent

Tim

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bed was awesome. Probably one of the better ones I have slept in with my bad back.
Séjour de 2 nuits en décembre 2023
Réponse de Steve Alley, GM le 10 déc. 2023
Wow - Thanks, Tim!We really appreciate you sharing your experience; We're delighted that you rested well!When your travels bring you back to Bozeman, we trust you will stay with us again!

6/10 Satisfaisant

Giselle

Voyage en couple
Les points forts : Propreté et personnel et service
I didn't use much of the amenities, the breakfast was average, only thing that was appetizing was the coffee, the gym was tiny, but the front desk people were polite and helpful.
Séjour de 2 nuits en novembre 2023
Réponse de Steve Alley, GM le 14 févr. 2024
Thanks, Giselle - If you come back to see us again, let me know if you don't see any fresh fruit, name brand cereals and yogurt or fresh hot waffles!

8/10 Bien

David

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The breakfast was good, the room clean, and the staff friendly and accomidating. However, the climate control unit was noise making not a very restful sleep.
Séjour de 1 nuit en novembre 2023
Réponse de Comfort Inn Team le 28 nov. 2023
Good Morning David.Thank you for taking time in giving us a wonderful review! It always makes us feel happy and want to do better for all our guests here at Comfort Inn Bozeman. We're very sorry for the not so restful night you had while you were here. Next time, please don't hesitate to let our Front Desk Team know of your concerns. We will do our best to find a way to make your stay better :)

10/10 Excellent

Joanna

Séjour de 4 nuits en novembre 2023
Réponse de Comfort Inn Bozeman Team le 20 déc. 2023
Hello Joanna.We would like to say thank you for taking time in giving us a beautiful review. We're so glad to know that you enjoyed your stay with us and that we were able to meet your expectations. It was our pleasure to have you as guest in our hotel. We hope to see you again soon!Happy Holidays!

10/10 Excellent

Peter

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Spacious room for the family, indoor warm pool, front desk greeting check-in great, and staff polite greeting happy thanksgiving when we were there.
Réponse de Christine le 24 nov. 2023
Hi Peter!We're very happy to hear that you liked your stay with us here at Comfort Inn Bozeman! Thank you for the very nice review! Best Regards from the whole Comfort Inn Bozeman team!

4/10 Médiocre

Heather

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room was very noisy. You could hear everything in the rooms next door. You could hear everything going on out in the hall. The bathroom had a leak/mold growing above the shower head, it was dirty by the tub/grout. The door to the room had a large gap, so you could hear everything going on outside. I took pictures of the problems. So, if you are planning on sleeping, don't stay at this motel. They had kids running up and down the hall and slamming doors.
Séjour de 2 nuits en novembre 2023
Réponse de Steve Alley, GM le 20 nov. 2023
Dear Heather, Thank you for taking the time to complete an online survey regarding your recent stay at Comfort Inn Bozeman near University. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding the issues you mentioned. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Satisfaisant

Jeff

Séjour de 1 nuit en novembre 2023
Réponse de Comfort Inn Bozeman Staff le 11 déc. 2023
Hi Jeff!We would like to thank you for taking time in giving us a review. We hope to see you again in the near future. Best regards,

10/10 Excellent

Terre

Voyage en famille, Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our room is roomy, clean and very comfortable, best We've stay in in the last couple years. Staff very friendly and helpful. Close to many nice restaurants. We didnt use the popl or hot tub too far from our room Husband is disabled so we didnt try. We will stay here again.
Séjour de 1 nuit en novembre 2023
Réponse de Christine le 24 nov. 2023
Hello Terre!We're so happy you enjoyed your stay with us and that our team and amenities met your expectations! We apologize for the inconvenience concerning the distance between the health center and your room. We'll do our best next time to be of better service to you and your husband. Thank you for such a sweet review! :)

8/10 Bien

Duane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet serine healthy environment
Séjour de 1 nuit en novembre 2023
Réponse de Steve Alley, GM le 17 nov. 2023
Thanks, Duane - We're glad you enjoyed your stay and trust you will stay with us again when you return to Bozeman!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Steve Alley, GM le 10 nov. 2023
Thanks for sharing your experience! We are so happy to know that we served you well and trust that you'll stay with us again when you're back in Bozeman.

8/10 Bien

Tyler

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good
Séjour de 1 nuit en octobre 2023
Réponse de Steve Alley, GM le 5 nov. 2023
Thanks, Tyler! The Team at Comfort Inn Bozeman appreciates your review and we will be ready to serve you again when you return to Bozeman.