Les notes se basent sur un nombre total de 129 avis vérifiés

4,5 sur 5
Recommandé par 97 % des clients
4,6 Propreté de la chambre
4,6 Services et personnel
4,6 Confort de la chambre
4,5 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Del Rey, CA

Great Location!

Publié le 12 avr. 2017
Les - : The housekeepers did not speak English. When asked questions, they couldn't answer.
Situation : There are restaurants and shopping that is within walking distance.
Check in was excellent, the Front Desk staff was great and the breakfast had healthy choices.
Commentaire laissé par : Direction de l'hôtel
13 avr. 2017 par General Manager, Direction de l'hôtel
Gina, Thank you for the five star review of your recent experience. We're thrilled to know you enjoyed your overall stay with us, and we hope to welcome you back again on future visits to the area!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Loved everything about it

Publié le 2 avr. 2017
I felt like I had the best room, spacey, actual fridge and pool
Commentaire laissé par : Direction de l'hôtel
2 avr. 2017 par The Residence Inn Team , Direction de l'hôtel
Thank you for your recent review! We were so pleased to hear you enjoyed your stay with us and the property amenities to offer. Thank you for your time and we hope we have the pleasure in serving you again in the near future!
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 29 mars 2017
Les + : Liked the pool and access to a kitchen. Good place to stay if you are just passing through.
The first room we received had some ants in the kitchen area and had crumbs under the couch cushions. Told the hotel staff and they moved us immediately to a cleaner room with no problem.
Commentaire laissé par : Direction de l'hôtel
30 mars 2017 par Jennifer Ortag, Direction de l'hôtel
Thank you for your recent review regarding your stay. We sincerely apologize for the first impression you had of our hotel. This is certainly not the norm for our hotel and has been addressed with the housekeeping team. I was happy we were able to move you to a new room as soon as possible. We were happy to hear you enjoyed our many amenities within the hotel and hope we will have the pleasure in serving you again in the near future. Thank you, The Residence Inn Team in Louisville.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Nice hotel conveniently close to Boulder

Publié le 13 févr. 2017
Nice hotel conveniently close to Boulder. Easy and fast check in and good breakfast included.
Commentaire laissé par : Direction de l'hôtel
21 févr. 2017 par General Manager, Direction de l'hôtel
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We welcome you back whenever you are in the Boulder/Louisville area!
4 sur 5
par Michael

Publié le 23 janv. 2017 sur Hotels
Have stayed at a couple of motels in this neighborhood in Louisville, this is the best so far.
Commentaire laissé par : Direction de l'hôtel
21 févr. 2017 par General Manager, Direction de l'hôtel
Michael, We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you! We enjoyed your visit and welcome you back whenever you are in the Boulder/Louisville area.
5 sur 5
par un voyageur vérifié

Publié le 19 déc. 2016 sur Hotels
Commentaire laissé par : Direction de l'hôtel
21 déc. 2016 par General Manager, Direction de l'hôtel
Thank you for taking time to share your feedback about our hotel. We hope to see you again when your travels bring you this way. Until then take care, Kristie Emery GM
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Iowa City, IA

Great place close to everything

Publié le 9 nov. 2016
Les + : Everything was really good.
Les - : A little better attention to detail by cleaners.
Situation : Every kind of chain restaurant is nearby but I shopped at Whole Foods just 1/4 mile away. They have everything I need so I stocked my fridge.
Really enjoyed this place. I've stayed at a lot of nearby hotels and this is the best. Like all Residence Inns, it has a large room with a kitchenette and everything you need. The front desk staff was great. At one point I asked for towels to be delivered while I was away for dinner. They never arrived. But the staff was very nice, apologetic, and sent me away with towels. The pool was heated and warm, with great beach balls for the kids. I enjoyed the breakfast and the building was impeccably clean. There were a couple of tiny cleaning issues in my room, where hairs from prior visitors were not removed, but I was OK because the whole place is so nice. I will be back in a month and will be staying here. And I plan that at all my yearly trips to this town I'll stay here in the future.
Commentaire laissé par : Direction de l'hôtel
12 nov. 2016 par Kristie Emery, GM, Direction de l'hôtel
I hope this finds you doing well. Thank you so much for taking the time to share your experience with others. I’m very happy to hear that even though we didn’t WOW you in the beginning, we were able to make up for that in the end. Thank you for being so understanding. At our facility we believe it’s the little things that make the difference and will work hard to make improvements for your next visit. Sincere thanks, Kristie Emery
5 sur 5
par un voyageur vérifié

Publié le 3 nov. 2016 sur Hotels
Commentaire laissé par : Direction de l'hôtel
4 nov. 2016 par General Manager, Direction de l'hôtel
Thank you for staying with us. We hope to have you as our guest again when your travels bring you back to the Boulder/Louisville area. Sincerely, Kristie Emery
5 sur 5
par un voyageur vérifié

Very clean room and comfy bed.

Publié le 31 oct. 2016 sur Hotels
We had a wonderful time even though we only stayed one night. THE staff was very friendly and helpful. Would stay here again next time I'm passing through. THANKS for your wonderful service
Commentaire laissé par : Direction de l'hôtel
3 nov. 2016 par General Manager, Direction de l'hôtel
We are happy to hear our hotel accommodations and the excellent staff service we strive to provide met your needs. We hope to see you next time you pass through. Sincere thanks, Kristie Emery GM
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de SanFrancisco

Easy commute to Boulder

Publié le 3 oct. 2016
Hotel is what you'd expect from a Residence Inn. Everything was good, and it's a really quick and easy drive to CU. The staff was incredible. And the free breakfast was surprisingly good. My only complaint was it was tough to keep the room at a comfortable temperature. Other than that, all was great.
Commentaire laissé par : Direction de l'hôtel
8 oct. 2016 par Kristie Emery, GM, Direction de l'hôtel
We love to hear how our location helped to enabled you to enjoy the local area as well as provide you with a good meal while away from home. Thank you as well for some helpful insight on how we can improve as a whole. We sincerely appreciate your review and hope to see you again soon. Sincere thanks, Kristie Emery