Les notes se basent sur un nombre total de 135 avis vérifiés

4,5 sur 5
Recommandé par 97 % des clients
4,6 Propreté de la chambre
4,6 Services et personnel
4,6 Confort de la chambre
4,5 Conditions de l'hôtel
Avis Expedia vérifiés
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Miami

Nice Hotel, good location.

Publié le 22 juin 2017
Les + : Facilities, layout, cleanliness, staff.
Situation : Only 15 mins to Downtown Boulder with lots of things to do. Plenty of generic restaurants within a mile and a couple of supermarkets for supplies.
Hotel was well laid out, room was a good size and was clean. Each night they had a snacks menu planned which is a nice touch. Hotel has a pleasant BBQ area, an indoor pool, and a mini Basketball Court. The only minor negative was some confusion meaning they forgot to service the room one day, but that was not the end of the world. Would definitely stay again. Enjoyed it.
Commentaire laissé par : Direction de l'hôtel
23 juin 2017 par General Manager, Direction de l'hôtel
Nathan, Thank you for taking the time to share your review regarding your recent stay. We're pleased to know you enjoyed your overall visit, and we look forward to providing you with a five star experience in the future!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Del Rey, CA

Great Location!

Publié le 12 avr. 2017
Les - : The housekeepers did not speak English. When asked questions, they couldn't answer.
Situation : There are restaurants and shopping that is within walking distance.
Check in was excellent, the Front Desk staff was great and the breakfast had healthy choices.
Commentaire laissé par : Direction de l'hôtel
13 avr. 2017 par General Manager, Direction de l'hôtel
Gina, Thank you for the five star review of your recent experience. We're thrilled to know you enjoyed your overall stay with us, and we hope to welcome you back again on future visits to the area!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Loved everything about it

Publié le 2 avr. 2017
I felt like I had the best room, spacey, actual fridge and pool
Commentaire laissé par : Direction de l'hôtel
2 avr. 2017 par The Residence Inn Team , Direction de l'hôtel
Thank you for your recent review! We were so pleased to hear you enjoyed your stay with us and the property amenities to offer. Thank you for your time and we hope we have the pleasure in serving you again in the near future!
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 29 mars 2017
Les + : Liked the pool and access to a kitchen. Good place to stay if you are just passing through.
The first room we received had some ants in the kitchen area and had crumbs under the couch cushions. Told the hotel staff and they moved us immediately to a cleaner room with no problem.
Commentaire laissé par : Direction de l'hôtel
30 mars 2017 par Jennifer Ortag, Direction de l'hôtel
Thank you for your recent review regarding your stay. We sincerely apologize for the first impression you had of our hotel. This is certainly not the norm for our hotel and has been addressed with the housekeeping team. I was happy we were able to move you to a new room as soon as possible. We were happy to hear you enjoyed our many amenities within the hotel and hope we will have the pleasure in serving you again in the near future. Thank you, The Residence Inn Team in Louisville.
5 sur 5
par Jeff

Publié le 21 mars 2017 sur Hotels
Commentaire laissé par : Direction de l'hôtel
23 mars 2017
Jeff, Thank you for the five star review! We're pleased to know you had an enjoyable experience, and we hope to welcome you back again on your next visit to the area.
3 sur 5
par un voyageur vérifié

Publié le 12 mars 2017 sur Hotels
Commentaire laissé par : Direction de l'hôtel
15 mars 2017
Thank you for your recent review regarding your recent stay with us. It was a pleasure having you stay with us here in Colorado! We apologize your stay was less than perfect and hope you will consider staying with us again in the near future! Best wishes and safe travels, The Residence Inn Team in Louisville.
5 sur 5
par michael

Publié le 6 mars 2017 sur Hotels
Commentaire laissé par : Direction de l'hôtel
8 mars 2017 par General Manager, Direction de l'hôtel
Michael, Thank you for the five star rating! We're pleased to know you had a pleasant experience, and we hope to welcome you back again on your next trip to the Boulder/Louisville area.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Nice hotel conveniently close to Boulder

Publié le 13 févr. 2017
Nice hotel conveniently close to Boulder. Easy and fast check in and good breakfast included.
Commentaire laissé par : Direction de l'hôtel
21 févr. 2017 par General Manager, Direction de l'hôtel
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We welcome you back whenever you are in the Boulder/Louisville area!
4 sur 5
par Pini

Publié le 5 févr. 2017 sur Hotels
Good hotel and comfortable. Poor breakfasts.
Commentaire laissé par : Direction de l'hôtel
17 févr. 2017 par General Manager, Direction de l'hôtel
Pini, Thank you for sharing details from your stay as that give us opportunities for improvement. We are dedicated to providing the highest quality and consistent level of service for all our guests and I have shared your notes with our team. We are pleased you had a comfortable stay and look forward to welcoming you again for a five star experience.
5 sur 5
par David

Publié le 30 janv. 2017 sur Hotels
Commentaire laissé par : Direction de l'hôtel
21 févr. 2017 par General Manager, Direction de l'hôtel
David, We appreciate you taking the time to give us your feedback and we are delighted to see it was a great hotel experience for you! We welcome you back whenever you're in the Boulder/Louisville area!