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Avis sur Comfort Suites Longmont

2.5 out of 5
Comfort Suites Longmont
11292 Business Park Cir, Longmont, CO

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 408 avis sur 876." "
Note des voyageurs de 8 (Bien), d’après 260 avis sur 876." "
Note des voyageurs de 6 (Satisfaisant), d’après 97 avis sur 876." "
Note des voyageurs de 4 (Médiocre), d’après 61 avis sur 876." "
Note des voyageurs de 2 (Horrible), d’après 50 avis sur 876." "

8,4/10

Propreté

8,4/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

Jeanne

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Hotel avec grande chambre, propre, prestations convenables mais très loin de l’entrée du parc.
Séjour de 1 nuit en septembre 2023
Réponse de GM le 25 sept. 2023
Dear Jeanne,Thank you for sharing your feedback on your recent stay. We're pleased to hear that you found our hotel to have large, clean rooms with suitable services. However, we apologize for any inconvenience caused by the distance from the hotel to the park entrance. Your comments are important, and we appreciate your input. We hope that despite the location inconvenience, you were able to enjoy your stay, and we look forward to welcoming you back in the future.

10/10 Excellent

Jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très confortable !
Personnel très accueillant, bel chambre spacieuse et propre ! Bon petit déjeuner avec du choix et un bon café proposé.
Séjour de 1 nuit en septembre 2022

8/10 Bien

Patrice, Normandie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien pour une nuit de passage
Hôtel typique des autoroutes américaines. Très bien pour y passer une nuit, rien aux alentours.

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Jesus

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
🙃
Séjour de 7 nuits en mars 2024

4/10 Médiocre

James

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements
The carpets in the hallway and elevator were dirty, and the pool was filthy.
Séjour de 5 nuits en avril 2024

10/10 Excellent

Aaron, SAINT CLAIR SHORES

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and the pool was excellent.
Séjour de 4 nuits en mars 2024

6/10 Satisfaisant

Roberto

Les points faibles : Personnel et service
Séjour de 1 nuit en mars 2024

10/10 Excellent

Arthur

Séjour de 1 nuit en mars 2024

10/10 Excellent

Wade

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always a great choice when I come down from the hills. Reasonable price and great service.
Séjour de 1 nuit en mars 2024

8/10 Bien

Teri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rooms are not very sound proofed for highway noise.
Séjour de 1 nuit en mars 2024
Réponse de GM le 12 mars 2024
Dear Teri,Thank you for sharing your experience with us. We're glad that you enjoyed your stay overall. We appreciate your feedback about the sound-proofing of our rooms and we'll certainly consider this as we continue to enhance our guests' experiences. We look forward to the opportunity of welcoming you back to our hotel in the future.Warm regards,Hotel Management

10/10 Excellent

Cindy

Séjour de 4 nuits en mars 2024

10/10 Excellent

Kristie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de GM le 7 mars 2024
Dear Kristie,Thank you for taking the time to rate us with 5-stars! Your rating speaks volumes, even without a comment. We're thrilled to know you had a wonderful stay with us and hope to have the pleasure of welcoming you back soon at our hotel.

8/10 Bien

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de GM le 5 mars 2024
Dear Jessica,Thank you for taking the time to rate our hotel. We are glad to see that you've given us a 4-star rating. We're always eager to hear from our guests, so if you have any feedback or suggestions for us, please don't hesitate to share. We look forward to welcoming you back in the future. Warm regards,Hotel Management

8/10 Bien

Jerri

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in was easy, parking sufficient and staff was friendly. Hotel and room was clean, temperature was adequate and easily adjustable. Breakfast was plentiful with a decent selection of food choices.
Séjour de 4 nuits en février 2024
Réponse de GM le 4 mars 2024
Dear Jerri, Thank you for sharing your positive experience with us. We're thrilled to know you found our check-in process smooth, parking ample, and staff friendly. It's great to hear you enjoyed the cleanliness of our hotel, room temperature control, and our breakfast variety. We look forward to welcoming you back for another pleasant stay.Warm regards,Hotel Management

6/10 Satisfaisant

James

Voyage en couple
Les points forts : Équipements
dog food and hair on the carpet along the window side of the BED
Séjour de 2 nuits en février 2024
Réponse de GM le 4 mars 2024
Dear James,We're sincerely sorry to hear about your experience. We pride ourselves on our cleanliness and clearly, we missed the mark this time. We will be sure to address this with our housekeeping team to ensure such incidents won't reoccur. We hope you'll give us another chance to provide you with the exceptional stay you deserve. Thank you for your feedback.Warm regards,Hotel Management

10/10 Excellent

Wade

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de GM le 4 mars 2024
Dear Wade,Thank you for taking the time to leave us a 5-star rating! We're thrilled you enjoyed your stay at our hotel. Your feedback is greatly appreciated and we hope to welcome you back soon for another exceptional experience.

10/10 Excellent

Danielle, Casper

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
this facility was clean, and quiet dispute the cars outside
Séjour de 1 nuit en février 2024
Réponse de GM le 20 févr. 2024
Dear Danielle,Thank you for choosing our hotel and leaving such a wonderful review! We're thrilled you appreciated our clean and quiet environment despite the city buzz. We always strive to provide a peaceful oasis for our guests. We look forward to welcoming you back during your next visit.Warm regards,Hotel Management

10/10 Excellent

Diana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the room was great and the host was amazing and super helpful.
Séjour de 1 nuit en février 2024
Réponse de GM le 12 févr. 2024
Dear Diana,We're delighted to hear that you enjoyed your stay at our hotel! It's wonderful to know that you found the room to your liking and our host helpful. We always strive to provide our guests with the best experience possible. We hope to have the pleasure of welcoming you back in the future. Thank you for choosing us!Warm regards,Hotel Management

10/10 Excellent

Linda L.

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful staff and so helpful.
Séjour de 14 nuits en janvier 2024
Réponse de GM le 8 févr. 2024
Dear Linda L., Thank you for your glowing review! We're thrilled to hear that our staff made such a positive impression on you during your stay with us. Your kind words are greatly appreciated and serve as a wonderful encouragement to our dedicated team. We hope to welcome you back in the near future for another fantastic experience. Warm regards,Hotel Management

10/10 Excellent

Daniela

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
👍
Séjour de 1 nuit en février 2024
Réponse de GM le 6 févr. 2024
Dear Daniela,Thank you for your perfect rating! We're thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to welcoming you back for another exceptional experience.Warm regards,Hotel Management

8/10 Bien

Kristina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
They had a water leak at the main entrance. The shower half way turned on. Breakfast was very good.
Séjour de 1 nuit en février 2024
Réponse de GM le 5 févr. 2024
Dear Kristina, We truly appreciate your honest feedback and we're delighted to hear that you enjoyed our breakfast. We apologize for the inconveniences you experienced due to the water leak and shower issue. Your comments have been shared with our maintenance team to ensure improvements. We hope to welcome you back for an even better experience in the future.

8/10 Bien

Claudia, Rio Rancho

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was ok for the money.
Séjour de 2 nuits en janvier 2024
Réponse de GM le 29 janv. 2024
Dear Claudia, Thank you for your review. We're glad to hear you found our property to be good value for your money. We continuously strive to offer a comfortable stay and exceptional service to all our guests. We hope to have the opportunity to exceed your expectations on your next visit.

8/10 Bien

Keng

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de GM le 29 janv. 2024
Dear Keng,Thank you for taking the time to leave us a 4-star review. We're glad you chose our hotel for your stay and we hope it lived up to your expectations. We're always open to feedback and suggestions to make your next stay even better. We look forward to welcoming you back soon.Best wishes,Hotel Management

2/10 Horrible

Alex

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The room was completely unsanitary. There were blood spots on the floor in the bathroom. There was also hair in the bathtub and on the towels sitting on the edge of the tub. There was trash sitting on the floor in the corners indicating that a proper cleaning did not take place. The couch had white stains on it. The bedding didn’t even look like it had been washed. The bedding was all wrinkled and had darker shade spots on it. It was an overall horrible experience and I will be pursuing a refund since I spent a total of maybe 15 minutes in the room. I drove 10 hours, checked in, saw how unsanitary the room was and went back downstairs and checked out. I didn’t enjoy my stay because the room was so filthy that I had no desire to stay in it. At a minimum, I expect to receive my $100 deposit back from Comfort Suites that was sprung on us when we arrived. As stated earlier, I will be pursuing a refund as I never completed my stay after the 15 minutes in the room due to the condition of the room.
Séjour de 2 nuits en janvier 2024
Réponse de GM le 23 janv. 2024
Dear Alex,We're truly sorry to read about your experience and deeply apologize for the state of your room upon arrival. This is not the standard we uphold at the Comfort Suites. Your feedback is crucial to us and we assure you that appropriate measures are being taken to prevent such instances from happening again. Your full satisfaction is vital to us and we'd like to restore your faith in our services. Therefore, we're currently reviewing your refund request. Please reach out to us directly for further assistance. Thanks again for your time and honest feedback.

10/10 Excellent

Aaron

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de GM le 19 janv. 2024
Dear Aaron,Thank you for awarding us a 5-star rating! We are thrilled to know that your stay at our hotel met your expectations. Your support and feedback inspire us to provide the best service to our guests. It was a pleasure to serve you and we look forward to welcoming you back soon for another memorable experience. Warm regards,Hotel Management

8/10 Bien

Gerald

Séjour de 4 nuits en janvier 2024
Réponse de GM le 22 janv. 2024
Dear Gerald,Thank you for choosing our hotel and providing feedback. We're pleased to see your overall satisfaction with a 4/5 rating. Your opinion matters, and we strive to enhance our services continually. We value your input and hope to exceed your expectations on your next visit.Warm regards,Hotel Management

2/10 Horrible

Joanne

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
So many things wrong I don’t know what to share. Well, the first room had construction going on in the rooms on both sides of me from seven in the morning till seven at night. So they moved me to a corner room where the light in the bathroom did not work, and the bedside lights didn’t work. So I am still waiting to get the bathroom light fixed and the side table fixed light fixed. Oh, and the elevator was broken so I had to walk up three flights of stairs at 73 years old which wasn’t fun. I made it though.
Séjour de 2 nuits en janvier 2024
Réponse de GM le 18 janv. 2024
Dear Joanne,We sincerely apologize for the inconveniences you faced during your stay. It deeply concerns us that your experience did not meet our usual standards. We appreciate your patience and understanding as we work swiftly to address the issues with the room lighting and the elevator. Your feedback is invaluable, and we're committed to making the necessary improvements. We hope to have the opportunity to provide you with a much better experience in the future.Warm regards,Hotel Management

8/10 Bien

Durell

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de GM le 16 janv. 2024
Dear Durell,Thank you for taking the time to share your rating. We're delighted to see that you had a positive experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, we'd love to hear more. Your feedback helps us enhance our services. We look forward to the pleasure of welcoming you back for an even better experience.Warm regards,Hotel Management

4/10 Médiocre

Robert

Voyage en couple
We stay at this Comfort Inn at least twice a year. This time the first rm we were given we opened the door and it was under renovation. Given a second rm. it had 2 queen beds we needed a king due to what we reserved. Finally the 3rd rm was ok. Next to the pool very noisy until it closed. Free breakfast was terrible. Eggs and sasauge were cold all 4 mornings. I felt the snow and ice should’ve been cleared at the entrance way for safety reasons. And after two days I ask if there was house keeping was informed that if you needed something you had to stop by the front desk and put in a request for your rm.
Séjour de 4 nuits en janvier 2024
Réponse de GM le 15 janv. 2024
Dear Robert,We sincerely apologize for the inconveniences you faced during your recent stay with us. It's disheartening to hear about the room mix-up, noise disturbances, and issues with the breakfast. Your feedback regarding the snow and ice clearance and housekeeping process is duly noted, and we'll work on improvements. We appreciate your loyalty to our Comfort Inn and regret that we fell short of your expectations. We'll strive to ensure a more seamless experience on your future visits.Warm regards,Hotel Management

6/10 Satisfaisant

Krizia

Voyage en famille
It was okay. We had to call the front desk because the ac wasn’t working well it was hot so we opened the windows and that worked. Was comfy but okay.
Séjour de 2 nuits en janvier 2024
Réponse de GM le 15 janv. 2024
Dear Krizia,Thank you for sharing your experience with us. We're sorry to hear about the issue with the AC, and we appreciate your proactive approach in contacting the front desk. We're glad opening the windows helped make your stay more comfortable. Your feedback is important, and we'll use it to improve our services. We hope to have the opportunity to provide you with a more enjoyable stay in the future.Warm regards,Hotel Management

8/10 Bien

Alma

Les points forts : Personnel et service
Séjour de 3 nuits en décembre 2023
Réponse de GM le 9 janv. 2024
Dear Alma,Thank you for choosing our hotel for your stay. We appreciate your positive rating, and we're glad you had an overall enjoyable experience. If you have any specific feedback or suggestions to make your next visit even better, please feel free to share. We look forward to welcoming you back for another great stay.Warm regards,Hotel Management

10/10 Excellent

Cindy

Séjour de 3 nuits en janvier 2024
Réponse de GM le 8 janv. 2024
Dear Cindy,Thank you for taking the time to share your perfect rating! We're delighted to hear that you had an excellent experience during your stay. If you have any specific feedback or suggestions, feel free to share them with us. We appreciate your support and hope to welcome you back for another wonderful stay.Warm regards,Hotel Management

8/10 Bien

Elijah

Les points forts : Confort de la chambre
Unit wasn't properly cleaned. A lot of items were broken (including the shower curtain). The couch was full of dog hair so we refrained from using it. Poor customer service from the fd staff. However, this was our first time in CO and we were determine to enjoy our trip regardless. We made the stay as comfy as possible. Besides everything, the bed was comfortable and the unit & lobby always smelt great. Housekeepers were very friendly and helpful.
Séjour de 5 nuits en décembre 2023
Réponse de GM le 8 janv. 2024
Dear Elijah,Thank you for sharing your feedback, and we sincerely apologize for the inconveniences you experienced during your stay. We appreciate your positive comments about the comfortable bed, pleasant aroma, and the friendliness of our housekeeping team. Rest assured, we'll address the issues you raised to ensure a better experience for future guests. We value your input and hope to welcome you back for an improved stay.Warm regards,Hotel Management

6/10 Satisfaisant

Johnny

Séjour de 1 nuit en janvier 2024
Réponse de GM le 26 janv. 2024
Dear Johnny,Thank you for choosing our hotel and taking the time to leave a review. We regret that your experience didn't meet your expectations. We would appreciate it if you could provide more details about your stay. Your feedback is crucial for our continuous improvement. We hope for another opportunity to serve you better.Warm Regards,Hotel Management

10/10 Excellent

Josue

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de GM le 8 janv. 2024
Dear Josue,Thank you for taking the time to rate us a perfect 10! We are delighted to hear that you had an excellent experience during your stay. Our team works hard to provide top-notch service, and it's rewarding to know that our efforts have made your visit memorable. We look forward to the pleasure of hosting you again in the future.Warm regards,Hotel Management

10/10 Excellent

Cindy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amy is incredible!
Séjour de 2 nuits en décembre 2023
Réponse de GM le 8 janv. 2024
Dear Cindy,Thank you for your wonderful comment about Amy! We're thrilled to hear that she made a positive impact on your experience. We will make sure to pass on your compliments to her. We appreciate your feedback and hope to welcome you back soon.Warm regards,Hotel Management

8/10 Bien

Gary

Séjour de 1 nuit en janvier 2024
Réponse de GM le 8 janv. 2024
Dear Gary,Thank you for taking the time to share your rating. We're pleased to see your positive score and hope you had a comfortable stay. If there's anything specific you'd like us to improve or address, please feel free to share your insights. We value your feedback and look forward to serving you even better in the future.Warm regards,Hotel Management

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Longmont Stay
The staff at the front desk was super helpful and welcoming. The room was huge and very clean. The breakfast was amazing!
Séjour de 1 nuit en décembre 2023
Réponse de GM le 2 janv. 2024
Dear Amanda,Thank you for sharing your positive experience at our hotel! We're thrilled to hear that our front desk staff was super helpful and welcoming, the room met your expectations in terms of size and cleanliness, and that you enjoyed the amazing breakfast. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back on your next visit.Warm regards,Hotel Management

8/10 Bien

Michael

Séjour de 1 nuit en décembre 2023
Réponse de GM le 27 déc. 2023
Dear Michael,Thank you for choosing to stay with us and for taking the time to share your feedback. We appreciate your positive rating and are glad to hear that you had a satisfactory experience. We look forward to welcoming you back for another great stay.Best regards,Hotel Management

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de GM le 20 déc. 2023
Dear Robert,Thank you for taking the time to rate your experience with us! We're thrilled to see that you gave us a perfect 10/10. Your satisfaction is our top priority, and we're delighted to know that we met your expectations. We look forward to welcoming you back for another exceptional stay.Warm regards,Hotel Management

8/10 Bien

Phyllis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de GM le 18 déc. 2023
Dear Phyllis,Thank you for your feedback and overall positive rating! We're pleased to hear that you had a good experience. Your input is valuable, and we hope to welcome you back for an even better stay in the future.

2/10 Horrible

Valerie

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Black mold. Very dirty. Construction going on in room under my room at 8pm in evening. Hot tub was not functioning. Very disappointing.
Séjour de 5 nuits en décembre 2023
Réponse de GM le 11 déc. 2023
Dear Valerie,We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is concerning, and we're actively addressing the issues with cleanliness, construction noise, and the hot tub. We take this seriously and will ensure that necessary improvements are made. We appreciate your honesty and hope to have the opportunity to provide a much-improved experience on any future visits.

10/10 Excellent

Cindy

Séjour de 1 nuit en décembre 2023
Réponse de GM le 11 déc. 2023
Dear Cindy,Thank you for taking the time to rate your experience with us. We are thrilled to see that you gave us a perfect 5/5 rating. We hope you enjoyed your stay, and we look forward to welcoming you back for another excellent experience in the future.

10/10 Excellent

karen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to I-25 easy on/off but hotel is tucked in a cozy street where there isnt freeway noise. The hotel staff was quite friendly and saw to our needs. Access to all sorts of convenient stops, eateries and some shopping.
Séjour de 1 nuit en décembre 2023
Réponse de GM le 11 déc. 2023
Dear Karen,We're delighted to hear that you enjoyed your stay! It's great to know that our convenient location near I-25 provided easy access without the noise. We're pleased the hotel staff was friendly and attentive to your needs. Thank you for your positive feedback, and we look forward to welcoming you back in the future!

10/10 Excellent

Henry

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en novembre 2023
Réponse de GM le 8 déc. 2023
Dear Henry,Thank you for taking the time to rate your recent stay with us. We're thrilled to see your perfect score! It's our goal to provide exceptional experiences, and we're delighted that we met your expectations. We appreciate your feedback and look forward to welcoming you back for another fantastic stay.

6/10 Satisfaisant

Brock

Voyage d’affaires
Parking
Decent stay they are in the middle of remodel so parking is the challenge
Séjour de 5 nuits en novembre 2023
Réponse de GM le 8 déc. 2023
Dear Brock,Thank you for sharing your feedback. We appreciate your understanding during our ongoing remodel. We apologize for any inconvenience caused by parking challenges. Our team is working hard to enhance our facilities, and we hope to provide an even better experience for you in the future. We value your input and hope to welcome you back for an improved stay.

10/10 Excellent

Enrique

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast was good
Réponse de GM le 13 févr. 2024
Dear Enrique,Thank you for taking the time to share your experience with us. We're delighted to hear you enjoyed our breakfast! It's always a pleasure to serve our guests a good start to their day. We hope to have the opportunity to welcome you back to our hotel in the near future. Thank you again for choosing to stay with us.Best regards.

10/10 Excellent

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property very clean and inside gorgeous and well taken care of a must to stay there if you can
Séjour de 4 nuits en décembre 2023
Réponse de GM le 8 déc. 2023
Dear Richard,Thank you for your wonderful feedback! We're thrilled to hear that you found our property very clean, with a gorgeous and well-maintained interior. Your positive comments are truly appreciated. We strive to provide a welcoming and comfortable environment, and we're delighted to know we've met your expectations. It would be our pleasure to welcome you back for another fantastic stay.

8/10 Bien

Michelle, Frederick

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Although I have visited this hotel quite a few times the one thing I would have to say I wish was better was their breakfast. The gravy for biscuits and gravy is just a white blob and not very appealing. They used to have green chili every once in awhile which was amazing. Front desk staff need a little bit of training in real customer service! Rooms however are very comfy!
Séjour de 1 nuit en décembre 2023
Réponse de GM le 6 déc. 2023
Dear Michelle,Thank you for being a valued repeat guest, and for taking the time to share your insights. We appreciate your feedback regarding our breakfast, and we'll certainly review and consider your suggestions for improvement. We're pleased to hear that you find our rooms comfortable. Our team is committed to enhancing your experience, and we look forward to serving you even better in the future.