Noel, your 4-star rating of Courtyard by Marriott Boston-Cambridge is greatly appreciated. We hope you enjoyed your stay and we look forward to welcoming you back for an even better experience next time.Mohamed HasheshGeneral Manager

Thanks for the perfect rating, Sylvain!We're pleased to hear that you have fully enjoyed your stay at Courtyard by Marriott Boston-Cambridge, as we strive to create a full service experience for our guests. We can't wait to see you again soon!Mohamed HasheshGeneral Manager

Cecile, it's heartening to hear such kind words about your experience at the Courtyard by Marriott Boston-Cambridge. We strive to create a warm, welcoming atmosphere for every guest, so we're delighted to hear that our team could provide just that for you.Your specific mention of your interaction with Brahim is very uplifting. It's encouraging to hear that his kindness stood out during your stay. Our staff continuously aspire to give their best, and acknowledgments like this really buoy their spirits. We will make sure your kind words are passed on to Brahim, who we are sure will be encouraged by your praise.We are continually inspired by guests like you who spread positivity, and we certainly look forward to the pleasure of welcoming you back, ensuring our hotel continues to be a haven of comfort and kindness for you.Mohamed HasheshGeneral Manager

Hello Francis,Thank you for taking the time to provide feedback regarding your recent stay. We deeply regret to acknowledge the issues you faced, and we appreciate your suggestions as they provide us avenues for improvement. Let's dive into each point to assure you that your concerns are being addressed adequately.You voiced concerns about our fitness center equipment not being up to the standard you expected. We want our guests to have access to quality facilities that support their wellness when they stay with us, so it's disappointing to hear that they fell short for you. We understand how important reliability and good condition of gym equipment are for maintaining a regular fitness regimen. We are looking into these issues and will take appropriate measures to rectify them, ensuring a better workout experience for all our guests.From your comments about our Grab & Go section, it seems you found the layout and organization to be less than satisfactory. Your comfort and convenience are paramount to us, so we aim to improve upon this area based on your observations. We want to make sure that access to snacks is as convenient and hassle-free as possible, so we will review the current setup and make necessary adjustments.We value your feedback, Francis, and hope to use these insights to make improvements that will enhance the entire guest experience. We hope you give us the opportunity to provide a more pleasant stay in the future. Thank you once again for your review.Mohamed HasheshGeneral Manager

Nous apprécions les commentaires, Pascale. Nous sommes déçus que votre séjour chez nous n'ait pas été idéal. Il est dommage que vous ayez constaté une baisse de la qualité de nos hébergements. Nous nous soucions du confort de nos clients, nous répondrons donc à vos préoccupations avec notre équipe à l'avenir. Nous espérons avoir l'occasion de vous accueillir à nouveau bientôt pour une expérience plus positive. Mohamed Hashesh General Manager

Thanks for the amazing rating, Vincent! We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Courtyard by Marriott Boston-Cambridge! Mohamed Hashesh General Manager

Thanks for the amazing rating! We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience! Have a lovely day! Mohamed Hashesh General Manager

We appreciate your lovely rating! The satisfaction of our guests is important to us so we can't wait to see you again soon. We want to share an even more fantastic experience with you next time. Have a great day! Mohamed Hashesh General Manager

We appreciate your lovely rating! The satisfaction of our guests is important to us so we can't wait to see you again soon. We want to share an even more fantastic experience with you next time. Have a great day! Mohamed Hashesh General Manager

Thanks for the outstanding rating! We're delighted your time with us was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you. Have a splendid day! Neil Dang Hotel Manager

Thanks for the great rating! We're happy you had such a lovely stay with us! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us. Neil Dang Hotel Manager

Martha, thank you for appreciating the beauty and quietness of Courtyard by Marriott Boston-Cambridge. It's regrettable, however, that our pricing system wasn't fully clear to you. We always strive for transparency and will take your feedback onboard to clarify any points of confusion for future guests. When it comes to dining options, we assure you that our vouchers are meant to offer added value and aren’t intended to limit your choices. We appreciate your feedback and hope to provide an even better experience on your next stay.Mohamed HasheshGeneral Manager

Karen, it's delightful to hear your stay at Courtyard by Marriott Boston-Cambridge was a great one. We are thrilled our convenient location was beneficial for your visit. Our wonderful team members aim to offer friendly and accommodating service, so it's wonderful to know they hit the mark during your stay. We look forward to the opportunity to welcome you back in the future.Mohamed HasheshGeneral Manager

Keiichi, we are thrilled to hear about your positive experience at Courtyard by Marriott Boston-Cambridge. Our prime location and high standard of cleanliness are details we take pride in. We appreciate your feedback and look forward to your next stay with us. Safe travels!Mohamed HasheshGeneral Manager

Carol, it's wonderful to hear you found Courtyard by Marriott Boston-Cambridge to be a fitting choice for your weekend visit. We appreciate your positive remarks and look forward to welcoming you back in the near future.Mohamed HasheshGeneral Manager

Jaime, thank you for choosing Courtyard by Marriott Boston-Cambridge during your visit to Harvard and MIT. We're glad you appreciated our prime location. Looking forward to welcoming you back in the future!Mohamed HasheshGeneral Manager

Thomas, it's great to see that you appreciated the riverside location of Courtyard by Marriott Boston-Cambridge. Thank you for highlighting the enjoyable walks nearby and the convenient access to major attractions like Harvard and Boston city center. Your feedback will undoubtedly aid future guests in planning their visit. We hope to welcome you back soon.Mohamed HasheshGeneral Manager

Mitchell, it's heartening to hear that your stay at Courtyard by Marriott Boston-Cambridge met your expectations. We value your patronage and hope that you will choose us again in the future for an equally satisfying experience.Mohamed HasheshGeneral Manager

Laura, your warm words about the Courtyard by Marriott Boston-Cambridge are greatly appreciated. We're thrilled to hear that the welcoming service shown by our manager, Dimetrius and the team met your expectations, and you enjoyed our immaculately kept premises and pleasing rooms. We aspire to deliver an experience that leaves our guests wanting for nothing, and we're glad we hit the mark for you. We can't wait to welcome you back in the future.Mohamed HasheshGeneral Manager

Laura, we appreciate your glowing feedback. It's heartening to hear that Dimetrius and our team members made you feel welcome at Courtyard by Marriott Boston-Cambridge. We aim for our rooms to be a spacious retreat and our hotel a spotless sanctuary for our guests. Thank you for your kind words, and we look forward to welcoming you back.Mohamed HasheshGeneral Manager

Chenfangfei, thank you for the stellar rating for Courtyard by Marriott Boston-Cambridge. We're thrilled to have left such a positive impression and look forward to the opportunity of welcoming you back in the near future.Mohamed HasheshGeneral Manager

Lu, thank you for choosing Courtyard by Marriott Boston-Cambridge during your visit. We're thrilled to know you had a positive experience. We hope to see you again soon for another delightful stay.Mohamed HasheshGeneral Manager

Oren, thank you for recognizing the superb service provided by the Courtyard by Marriott Boston-Cambridge team members. We are pleased to know they made themselves readily accessible to meet your needs. We look forward to welcoming you back for another excellent stay.Mohamed HasheshGeneral Manager

Harry, we regret to hear about your billing concern. It's important to us that all our guests feel their transactions are handled with the utmost care. We would like to discuss this further with you, so please contact our finance team directly to rectify the situation. We value your patronage and hope to rebuild your confidence in our services.Mohamed HasheshGeneral Manager

Yuko, thank you for sharing your kind words about your experience at Courtyard by Marriott Boston-Cambridge. We are thrilled to hear that the size of our rooms and our housekeeping service enhanced your week-long stay. Our prime location near colleges and local amenities certainly offers our guests an added convenience. We're extremely glad you could take advantage of it. We look forward to having you stay with us again in the future. Safe travels!Mohamed HasheshGeneral Manager

Griselda, thank you for your kind words. At Courtyard by Marriott Boston-Cambridge, we pride ourselves on providing excellent service. We're thrilled to hear that you appreciated our efforts. We look forward to serving you again in the future.Mohamed HasheshGeneral Manager

Sandra, it's fantastic to know you found our parking convenient at Courtyard by Marriott Boston-Cambridge. We look forward to welcoming you back for another stay in the future. Safe travels.Mohamed HasheshGeneral Manager

Ledeng, it seems like your stay at Courtyard by Marriott Boston-Cambridge wasn't exactly what you hoped for and we truly wish we understood better what we could improve. We'll take your rating into consideration as we strive for continuous improvement. Your feedback matters and we hope to have the chance to deliver a better experience next time.Mohamed HasheshGeneral Manager

Joy, thank you for rating Courtyard by Marriott Boston-Cambridge. We hope to have the opportunity to offer you an even better experience on your next visit.Mohamed HasheshGeneral Manager

Lee, it's great to hear you appreciated the convenient location and facilities that Courtyard by Marriott Boston-Cambridge has to offer. The positive remarks regarding our friendly and attentive team members are also genuinely appreciated. Thank you!Mohamed HasheshGeneral Manager

Barbara, thank you for your appreciative words. We're thrilled that Courtyard by Marriott Boston-Cambridge met your expectations for cleanliness, tranquility, and location safety. We're also glad to hear that our pricing and proximity served your business needs in Cambridge. Looking forward to welcoming you again in the future.Mohamed HasheshGeneral Manager

Jason, thank you for providing feedback about your stay. It's important that all our guests are aware of the various amenity costs, which include parking. Please accept our apologies if there was a lack of clarity. We will use your comments to fine-tune our communication in the future to avoid such concerns. We hope for the opportunity to offer you a more satisfying experience in the future.Mohamed HasheshGeneral Manager

Georgianna, it's great to hear that you were taken with the cleanliness of your room at Courtyard by Marriott Boston-Cambridge. Noted your feedback on the parking; our parking policy ensures the convenience and safety for all our valued guests. We are pleased you regarded us highly in your rating, and look forward to welcoming you back on your next visit!Mohamed HasheshGeneral Manager

WON CHEOL, it's great to hear that you had a satisfactory stay at Courtyard by Marriott Boston-Cambridge. We appreciate your brief but positive feedback. Looking forward to welcoming you back in the near future.Mohamed HasheshGeneral Manager

Thang, it's delightful to read your succinct feedback. We're thrilled you enjoyed your stay at the Courtyard by Marriott Boston-Cambridge. Do come back and stay with us again for an even more memorable experience!Mohamed HasheshGeneral Manager

Glenn, we regret that your stay wasn't up to the mark. We apologize for any anomalies you may have encountered in relation to cleanliness and the functionality of the AC, as these are not reflective of our usual standards. Additionally, we understand your concern regarding the vaping policy - it is in place for the overall wellbeing and comfort of our guests. We strive to make this policy clear across all platforms and upon checking in. We appreciate your feedback as it enables us to enhance our guest experience for future stays.Mohamed HasheshGeneral Manager

Clegg, thank you for taking the time to share your positive experience with us. Courtyard by Marriott Boston-Cambridge is committed to providing spacious, spotless accommodations, and we are pleased to know that you appreciated the comfort and appointment of your room. Your contentment is our top priority, and we are delighted to have met your expectations. We hope to have the opportunity to serve you again in the future.Mohamed HasheshGeneral Manager

Hiroaki, it's wonderful to learn you enjoyed your stay at Courtyard by Marriott Boston-Cambridge. Your stellar rating speaks volumes and we couldn't be happier! We sincerely appreciate it and look forward to welcoming you back on your next visit to Boston-Cambridge.Mohamed HasheshGeneral Manager

Eugene, thank you for choosing Courtyard by Marriott Boston-Cambridge. We're thrilled to know your visit was enjoyable and we eagerly await your return.Mohamed HasheshGeneral Manager

Sonia, thank you for sharing your experiences at Courtyard by Marriott Boston-Cambridge. We're glad to know that you found our rooms comfortable. We appreciate your feedback about the showers/tubs and the surrounding amenities. Be assured, our team members are always on hand to advise on nearby restaurants and services to enhance your stay with us. We hope you choose to stay with us again in the future.Mohamed HasheshGeneral Manager

Stacey, thank you for sharing your rating. At Courtyard by Marriott Boston-Cambridge, we strive to provide the best service possible. We're glad to see we've made a positive impression. Looking forward to your next visit.Mohamed HasheshGeneral Manager

Lucille, we're glad to hear you enjoyed your stay at the Courtyard by Marriott Boston-Cambridge. We understand parking can seem pricey, but we strive to provide a secure, accessible location for our guests. We appreciate your feedback. Looking forward to welcoming you back in the future.Mohamed HasheshGeneral Manager

Frank, it's wonderful to hear that you appreciated the location of Courtyard by Marriott Boston-Cambridge. Being close to popular amenities is always a bonus. We hope to welcome you back soon!Mohamed HasheshGeneral Manager

Moana, we appreciate your staying at the Courtyard by Marriott Boston-Cambridge. It's great to hear that you enjoyed our in-house Japanese restaurant. We understand your thoughts about the dining fee being optional. Certainly, hearing feedback like this assists in refining our services to better serve our valued guests. We hope your travels bring you back to us in the future.Mohamed HasheshGeneral Manager

Thanks for the perfect rating, Valerie!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Courtyard by Marriott Boston-Cambridge.Have a wonderful day!Mohamed HasheshGeneral Manager

Olivia, it's great to know that your recent stay at Courtyard by Marriott Boston-Cambridge was appreciated in such a positive way. We are eager to continue meeting your expectations on any return visits. Thank you for your feedback, we truly value it.Mohamed HasheshGeneral Manager

Jhene, thanks for choosing Courtyard by Marriott Boston-Cambridge and leaving such a high rating. We're thrilled you had a great stay and look forward to the opportunity to host you again in the future. Safe travels until then!Mohamed HasheshGeneral Manager

William, it's great to hear you appreciated the convenient location of Courtyard by Marriott Boston-Cambridge, particularly for your college visits. We trust you found mobility easy with the nearby main roads. We hope to welcome you back soon!Mohamed HasheshGeneral Manager

Franz, it's great to hear that you found the location of Courtyard by Marriott Boston-Cambridge extremely convenient for visits to Harvard and surrounding areas. We take pride in our prime spot and are glad you were able to take advantage of it. Looking forward to welcoming you back during your next trip to the area.Mohamed HasheshGeneral Manager

Lincoln, it's wonderful to hear you found the Courtyard by Marriott Boston-Cambridge to be spotlessly maintained. We pay great attention to ensuring cleanliness for each of our guests. We appreciate your feedback and hope to welcome you back soon.Mohamed HasheshGeneral Manager