1 chambre, draps en coton égyptien, literie de qualité supérieure

Avis sur InterContinental Bora Bora Resort and Thalasso Spa, an IHG Hotel

5 out of 5

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 201 avis sur 248." "
Note des voyageurs de 8 (Bien), d’après 28 avis sur 248." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 248." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 248." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 248." "

9,8/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

8/10 Bien

Nathalie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout était parfait
Séjour de 2 nuits en avril 2024
Réponse de Stéphane Rigaud le 15 avr. 2024
Chère Nathalie, 'Ia Ora na ensoleillé de Bora Bora, Merci pour votre commentaire 5 étoiles! Nous pensons que nous avons la meilleure équipe qui soit et sommes heureux de lire que vous avez passé un fabuleux séjour grâce à un excellent service. Ce fut un plaisir et un privilège de vous servir et nous espérons vous accueillir de nouveau dans un futur très proche. Mauru'uru roa, StéphaneStéphane Rigaud, Directeur Général

10/10 Excellent

Pierre-luc

Séjour de 2 nuits en novembre 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cadre magnifique, superbe villa.
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Arnaud

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel magnifique, personnel au top et à l écoute. Emplacement génial avec un panorama digne d une carte postale.
Séjour de 4 nuits en juin 2021

10/10 Excellent

yasmine, paris

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceptionnel, les chambres, le lagon, le personnel
Séjour de 4 nuits en août 2020

10/10 Excellent

Amaury

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel Parfait
Chaque moment passé dans l'hôtel était très agréable, rien à redire.
Séjour de 4 nuits en août 2017
Réponse de ICthalasso le 7 sept. 2017
Cher Amaury, Ia Ora na de Bora Bora ! Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Mauruuru roa, Stéphane Massarini, General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent
le buffet petit déjeuné est un peu décevant, tout le reste est top
Réponse de ICthalasso le 21 nov. 2015
Cher client, Ia Orana de Bora Bora Permettez-moi tout d’abord de vous remercier d’avoir choisi l’InterContinental Bora Bora Resort & Thalasso Spa pour votre séjour à Bora Bora et d'avoir partagé vos commentaires. Je suis très heureux de constater que vous avez passé un excellent séjour. Cependant, je regrette que vous n'ayez pas aimé notre buffet petit déjeuner qui est normalement très apprécié par notre clientèle internationale. Nous nous faisons d'ores et déjà un plaisir de vous recevoir de nouveau lors d’un prochain séjour à Bora Bora. Stéphane Massarini Directeur Général

10/10 Excellent

jianqiang

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
will back
Séjour de 1 nuit en avril 2024
Réponse de Stéphane Rigaud le 8 avr. 2024
Dear jianqiang, Sunny Greetings from Bora BoraThank you for the 5-star review! We believe that we have the best team in the business, and we are delighted that you agree. We are happy to read that you thoroughly enjoyed your stay and received outstanding service.We are very happy that you would consider us again should you return to Bora Bora. Please, let us know when you are packing for Bora Bora so we can greet you at the marina with a warm Ia Orana e Maeva.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excellent

Bayron

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exelente
Séjour de 1 nuit en mars 2024
Réponse de Stéphane Rigaud le 15 avr. 2024
Caro Bayron, saudações ensolaradas de Bora BoraMerci pour votre commentaire 5 estrelas! Nous pensons que nous avons la meilleure équipe qui soit et some heureux de lire que vous avez passé un fabuleux séjour grace a um excelente serviço.Agradecemos o seu apoio e esperamos que possamos ter o prazer de recebê-lo novamente.Mauru'uru roa,StéphaneStéphane Rigaud, Gerente Geral

10/10 Excellent

Shelly

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent in every possible way. An absolute dream of a resort!
Séjour de 2 nuits en mars 2024
Réponse de Stéphane Rigaud le 2 avr. 2024
Dear Shelly, Sunny Greetings from Bora BoraThank you for the 5-star review! We believe that we have the best team in the business, and we are delighted that you agree. We are happy to read that you thoroughly enjoyed your stay and received outstanding service.It is a pleasure to read that you enjoyed your stay with us. We are all very pleased to see that you enjoyed the facilities and the activities.We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excellent

Angie Keith

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
beauty, quiet, service, room service
Séjour de 6 nuits en février 2024
Réponse de Stéphane Rigaud le 4 mars 2024
Dear Angie, Sunny Greetings from Bora BoraWe really appreciate your feedback and we would like to thank you for having taken your precious time to write it.It is a pleasure to read that you enjoyed your stay with us. We are all very pleased to see that you enjoyed the facilities and the room service.We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa StéphaneStéphane Rigaud, General Manager

10/10 Excellent

Narimane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved everything about this resort , the staff are happy and so welcoming. Will definitely visit next year. Mauruuru
Séjour de 3 nuits en février 2024
Réponse de Stéphane Rigaud le 26 févr. 2024
Dear Narimane, Sunny Greetings from Bora BoraThank you for the 5-star review! We believe that we have the best team in the business, and we are delighted that you agree. We are happy to read that you thoroughly enjoyed your stay and received outstanding service.We are very happy that you would consider us again should you return to Bora Bora. Please, let us know when you are packing for Bora Bora so we can greet you at the marina with a warm Ia Orana e Maeva.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excellent

Adriana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This resort is like paradise on Earth. We had an overwater villa with the Otemanu View and it was absolutely incredible. We had the option to either stay on our terrace or enjoy their beach. Everything was spotless, the food was delicious, the staff absolutely friendly. This was the best decision we ever made for our honeymoon.
Séjour de 5 nuits en novembre 2023
Réponse de Stéphane Rigaud le 30 janv. 2024
Dear Adriana, Sunny Greetings from Bora BoraIs there a better way to start the day than reading your review? I think there is not! We would like to express our sincere gratitude for the time you have taken to write this amazing review here. Honeymoon are life time memories and we are so happy to be part of yours. All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we heartily welcome your nice compliments as a fantastic reward.Thank you agin for sharing your experience and hope that we may have the pleasure of welcoming you again.Mauru'uru roa,Stéphane Stéphane Rigaud, General Manager

10/10 Excellent

Rafael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property with the best customer service. They care about safety of all there customers.
Séjour de 3 nuits en décembre 2023
Réponse de Stéphane Rigaud le 8 déc. 2023
Dear Rafael, Sunny Greetings from Bora BoraIs there a better way to start the day than reading your review? I think there is not! We would like to express our sincere gratitude for the time you have taken to write this amazing review here. We are delighted you experienced an exemplary customer service, especially as the team strives to exceed every guest's expectations.Once again, thank you for your thoughtful comments.We look forward to have the opportunity of serving you in the future.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excellent

Rafael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing people here! Always greeting you with a smile! Service is top notch and room service has been stunning! Would recommend this resort to any and all!
Séjour de 4 nuits en novembre 2023
Réponse de Stéphane Rigaud le 6 déc. 2023
Dear Rafael, Sunny Greetings from Bora BoraThank you very much for your rewarding comment following your recent stay at the InterContinental Bora Bora Resort and Thalasso Spa. We are glad to read that your experience was a great success, thanks to the comfort our our villas, the quality of our restaurants as well as the excellent service from our teams.Thank you again for sharing your memories and recommendations with us, we look forward to welcoming you again soon in our resort.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excellent

Komal

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome peppery and kept very clean! Service and staff were really great!
Séjour de 3 nuits en novembre 2023
Réponse de Stéphane Rigaud le 6 déc. 2023
Dear Komal, Sunny Greetings from Bora BoraIs there a better way to start the day than reading your review? I think there is not! We would like to express our sincere gratitude for the time you have taken to write this amazing review here.We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excellent

Brian

Séjour de 3 nuits en novembre 2023

10/10 Excellent

Jeysi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved this resort and the staff. This place is a paradise.
Séjour de 3 nuits en octobre 2023
Réponse de Nancy M at InterContinental Bora Bora Resort le 9 oct. 2023
We are so pleased that you enjoyed your stay with us, come back to Bora Bora very soon!

10/10 Excellent

heidi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is beautiful and the staff are hardworking and kind. The overwater bungalows are luxurious and everything you are hoping for. I felt like the dining options left something to be desired. For the price I expected much more. The food was less inventive than I could get at home but 3x the cost. My recommendation would be to order most of your meals as room service and enjoy your room. One breakfast is more than enough for two, for example, and nothing beats the view from your room. One word of warning just generally for those coming to bora bora and staying at the large resorts—the experience feels very « canned ». I think a lot of ppl coming here like that—they don’t want to experience another culture or learn new things about the area etc, they want to stay in their insulated bubble and that’s fine, but just know that that’s what this is. It’s beautiful, luxurious, and made specifically for outsiders to relax and not see any of the « real » bora bora, kinda like White Lotus lol. If you’re not that kind of traveler, I would suggest splitting your time here and at another island like taha’a, which is what we did. We stayed on a motu there for a few days and on bora bora for a few days and did both, and met some great friends and had some unique experiences. Overall, would recommend this resort!
Séjour de 3 nuits en septembre 2023
Réponse de Stéphane Rigaud le 21 sept. 2023
Dear Heidi, Sunny Greetings from Bora BoraThank you very much for your rewarding comment following your recent stay at the InterContinental Bora Bora Resort and Thalasso Spa. We are glad to read that your experience was a great success, thanks to the comfort our our villas, the quality of our restaurants as well as the excellent service from our teams.We are thrilled to read that you had a wonderful time with us, our prime aim is to provide a relaxing environment in a paradisiac scenery.Thank you again for sharing your memories and recommendations with us, we look forward to welcoming you again soon in our resort.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excellent

Charlie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amaxmzing location and staff
Séjour de 2 nuits en septembre 2023
Réponse de Stéphane Rigaud le 14 sept. 2023
Dear Charlie, Sunny Greetings from Bora BoraThank you very much for posting such a nice review! We are happy to read that your stay with us has met your expectations.All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we heartily welcome your nice compliments as a fantastic reward.Thank you again for sharing your memories and recommendations with us, we look forward to welcoming you again soon in our resort.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

4/10 Médiocre

Harish

Les points faibles : Personnel et service
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

liz

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
we had mixed service at this hotel. some of staff very helpful and provided excellent service ( Ralph at pool and beach) but very often when we asked for something the answer was a quick “no”. for example on return to boat dock we asked for ride to our bungalow and we’re told no because they were waiting for boat from airport. instead they should have said we have to stay but will call you another cart. another example was when all the beach lounge chairs were full, my daughter was told sorry we can’t get you a chair. when she complained someone did get the chairs. one day told she could get not food served at beach but again with complaining after seeing other guests being served they did serve us and all of the other guests. the property is so beautiful but staff need some training on providing exceptional service. be aware when you arrive you are told not to walk outside the grounds as the local dogs roam free and have bitten guests. our wait to check in was extremely long as there was only one person checking in
Séjour de 2 nuits en août 2023
Réponse de Stéphane Rigaud le 11 sept. 2023
Dear Liz, Sunny Greetings from Bora BoraI would like to thank you for having taken the time to share your experience, and I sincerely apologise that we have fallen of short your expectations on some aspects. I am sorry to read that you were unhappy with some of your experiences in our resort. Rest assured that the matters you have raised are not common in our property. We discussed the matters you have described with the heads of department concerned and corrected measures are already being taken in order to create a flawless guest experience. We hope this experience will not impair your trust in InterContinental Bora Bora Resort & Thalasso Spa and that you will give us the opportunity of welcoming you again soon.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excellent

Faria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Stéphane Rigaud le 4 sept. 2023
Dear Faria, Sunny Greetings from Bora BoraThank you for the 5-star review! We believe that we have the best team in the business, and we are delighted that you agree. We are happy to read that you thoroughly enjoyed your stay and received outstanding service.Once again, thank you for your thoughtful comments.We look forward to have the opportunity of serving you in the future.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excellent

Ho Fung

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent and will come back again
Séjour de 3 nuits en août 2023
Réponse de Stéphane Rigaud le 29 août 2023
Dear Ho Fung, Sunny Greeting from Bora BoraThank you very much for posting such a nice review! We are happy to read that your stay with us has met your expectations.We are very happy that you would consider us again should you return to Bora Bora. Please, let us know when you are packing for Bora Bora so we can greet you at the marina with a warm Ia Orana e Maeva.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

4/10 Médiocre

Chirag

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
For the class and price this hotel is terrible value for money. It’s a tired property, Hegler overpriced and they nickel and dime on everything: room service carries an extra $20 call out fee
Séjour de 3 nuits en août 2023
Réponse de Stéphane Rigaud le 29 août 2023
Dear Chirag, Sunny Greetings from Bora BoraI would like to thank you for having taken the time to share your experience, and I sincerely apologise that we have fallen of short your expectations on some aspects. I am sorry to read that you were unhappy with some of your experiences in our resort. Rest assured that the matters you have raised are not common in our property. We discussed the matters you have described with the heads of department concerned and corrected measures are already being taken in order to create a flawless guest experience. Thank you agin for sharing your experience and hope that we may have the pleasure of welcoming you again.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excellent

Thanh

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breathtaking views in overwater bungalows with a wonderful staff.
Séjour de 3 nuits en juillet 2023
Réponse de Stéphane Rigaud le 31 juil. 2023
Dear Thanh, Sunny Greetings from Bora BoraThank you for the 5-star review! We believe that we have the best team in the business, and we are delighted that you agree. We are happy to read that you thoroughly enjoyed your stay and received outstanding service. it is true that we have the best view on Mt Otemanu, we feel very lucky, and are proud to provide you with such a spectacular panorama!The entire team of the InterContinental Bora Bora Resort and Thalasso Spa would like to thank you for your warm feedback. We hope to welcome you very soon for another perfect stay in paradise.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

4/10 Médiocre

CHIH-YUAN

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Fleas and attitude from Intercontinental Bora Bora
The facility of the bungalow is old and food is so so. Water is clean and beautiful. However the receptionist service is unfriendly and gave us attitude when we need help. We considered they want to get rid of their responsibilities when I got bitten by the fleas and requested to change the room. How disappointing it is !
Séjour de 3 nuits en juillet 2023
Réponse de Stéphane Rigaud le 21 juil. 2023
Dear CHIH-YUAN, Sunny Greetings from Bora BoraI would like to sincerely thank you for taking the time to write this review regarding your very recent stay at our hotel.We are very saddened to read that you were disappointed by your experience and we would like to apologize and to assure you that this reflects in no way the high standards of quality we strive to achieve for our guests.We are always concerned about every feedback of our guests and have taken careful note of all the various points outlined.I hope, despite this unfortunate experience, I will be able to welcome you back in the future so we can demonstrate how we are involved into guests' experience.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023

10/10 Excellent

Mohammad Ali

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect! From personalized treats for the kids to the service! Absolutely a must!!
Séjour de 3 nuits en juillet 2023

10/10 Excellent

Celeste

Séjour de 2 nuits en juin 2023

4/10 Médiocre

Linh

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff in the reception are not giving us fully information. We suppose to have the VIP credit to use but they didn’t mention it during the check-in time. We have to paid our own bill for lunch and dinner.
Séjour de 1 nuit en juin 2023
Réponse de Stéphane Rigaud le 4 juil. 2023
Dear Linh, Sunny Greetings from Bora BoraWe are very sorry that your experience with us has not met your expectations and would like to assure you that we always strive to provde the highest level of service. I hope, despite this unfortunate experience, I will be able to welcome you back in the future so we can demonstrate how we are involved into guests' experience.Mauru'uru roa,Stéphane Stéphane Rigaud, General Manager

10/10 Excellent

amandine

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en juin 2023
Réponse de Stéphane Rigaud le 30 juin 2023
Dear Amandine, Sunny Greetings from Bora BoraThank you for the 10-star review! We believe that we have the best team in the business, and we are delighted that you agree. We are happy to read that you thoroughly enjoyed your stay and received outstanding service.We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful setting in a spectacular area. Friendly staff available to help at any time. $45 sandwiches and $30 drinks add up, but there’s nowhere else to go.
Séjour de 2 nuits en juin 2023
Réponse de Stéphane Rigaud le 12 juin 2023
Dear James, Sunny Greetings from Bora BoraA big thank you for having taken your precious time by sharing your feedback about your recent stay at the InterContinental Bora Bora Resort & Thalasso Spa. All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we heartily welcome your nice compliments as a fantastic reward.We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

6/10 Satisfaisant

Hanbing

Les points faibles : Infrastructures et conditions de l’hébergement
I stayed at both intercontinental and four season for this trip. No matter from facilities to the services, four season is far better than intercontinental. I will never come back to intercontinental bora bora again. The wifi is spotty, there is no farewell greetings. The welcome greeting is not as nice. The water and sands are not well maintained. The food was so so and the services not as attentive. The staff are not as friendly. They also charge for shuttle service to the airport. I would rather pay slightly more to stay at four season.
Réponse de Stéphane Rigaud le 5 juin 2023
Dear Hanbing, Sunny Greetings from Bora BoraI would like to sincerely thank you for taking the time to write this review regarding your very recent stay at our hotel. I am sorry to read that you were unhappy with some of your experiences in our resort. Rest assured that the matters you have raised are not common in our property. We discussed the matters you have described with the heads of department concerned and corrected measures are already being taken in order to create a flawless guest experience. We would be very happy to welcome you back soon to demonstrate our commitment on improving our guest experience.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excellent

Jay

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2023

10/10 Excellent

catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing, check in needs help
Absolutely beautiful property and stunning villa (as should be for the price). My only complaint was the check in. We arrived by boat from the airport with three other couples. They were immediately given cool towels and drinks and taken off by golf carts to their rooms. We sat there for over an hour with no explanation, no towels, no drinks. For over $1650 a night i expect better service. Rest of the trip was great. Super friendly staff. Loved swimming at night off the over the water villa, memories of a lifetime.
Séjour de 7 nuits en avril 2023
Réponse de Stéphane Rigaud le 23 mai 2023
Dear Cahterine, Sunny Greetings from Bora BoraWe appreciate your kind assistance for having taken the time to make us aware of your experience. I am glad that you loved the property and you spent some memorable moments here with us.I am sorry to learn you were disappointed by your experience at your arrival, it will be briefly discussed with our front office manager. I am delighted to read that overall you had a wonderful time with us. The entire team of the InterContinental Bora Bora Resort and Thalasso Spa would like to thank you for your warm feedback. We hope to welcome you very soon for another perfect stay in paradise.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excellent

Peter N

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely resort. We went for our honeymoon and had a wonderful time. Staff is amazing. Over the water bungalows are really nice. We thought the food was ok, but everything else made up for it. Would highly recommend.
Séjour de 3 nuits en avril 2023
Réponse de Stéphane Rigaud le 4 mai 2023
Dear Peter N, Sunny Greetings from Bora BoraThank you very much for celebrating your honeymoon at our hotel and for your precious recommendation on this portal. We aim to provide our guests with a unique and authentic experience they will always keep in their memories, and we are so glad to learn that we have been successful with you. All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we heartily welcome your nice compliments as a fantastic reward.Thank you again for sharing your memories and recommendations with us, we look forward to welcoming you again soon in our resort.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excellent

joe, westmont

Séjour de 3 nuits en février 2023

10/10 Excellent

Conrad

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The resort was breathtaking and peaceful yes you can the world behind and just enjoy living.
Séjour de 4 nuits en avril 2023
Réponse de Stéphane Rigaud le 25 avr. 2023
Dear Conrad, Sunny Greetings from Bora BoraThank you very much for posting such a nice review! We are happy to read that your stay with us has met your expectations.We are thrilled to read that you had a wonderful time with us, our prime aim is to provide a relaxing environment in a paradisiac scenery.We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excellent

Nikolai

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2023

10/10 Excellent

Lin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to be, staff are awesome!
Séjour de 4 nuits en avril 2023
Réponse de Stéphane Rigaud le 25 avr. 2023
Dear Lin, Sunny Greetings from Bora BoraThank you for such a rewarding review, it is delightful to read how much you enjoyed your time with us at InterContinental Bora Bora Resort & Thalasso Spa. All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we heartily welcome your nice compliments as a fantastic reward.Thank you again for sharing your memories and recommendations with us, we look forward to welcoming you again soon in our resort.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excellent

candace

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabulous property in a fabulous location! Waters are so blue. Room and beds are sooooo comfortable!
Séjour de 2 nuits en avril 2023
Réponse de Stéphane Rigaud le 17 avr. 2023
Dear Candace, Sunny Greetings from Bora BoraA big thank you for having taken your precious time by sharing your feedback about your recent stay at the InterContinental Bora Bora Resort & Thalasso Spa. All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we heartily welcome your nice compliments as a fantastic reward.Once again, thank you for your thoughtful comments.We look forward to have the opportunity of serving you in the future.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

10/10 Excellent

Marc, Tucson

Séjour de 4 nuits en mars 2023
Réponse de Stéphane Rigaud le 17 avr. 2023
Dear Marc, Sunny Greetings from Bora BoraThank you for the 5-star review! We believe that we have the best team in the business, and we are delighted that you agree. We are happy to read that you thoroughly enjoyed your stay and received outstanding service.We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

8/10 Bien

Tingting

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2023
Réponse de Stéphane Rigaud le 20 mars 2023
Dear Tingting, Sunny Greetings from Bora BoraA big thank you for having taken your precious time by sharing your feedback about your recent stay at the InterContinental Bora Bora Resort & Thalasso Spa. We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excellent

michael

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Location Location Location!. Having said that, the property was immaculate! The upkeep and maintenance in a challenging environment were amazing.
Séjour de 6 nuits en mars 2023
Réponse de Stéphane Rigaud le 16 mars 2023
Dear michael, Sunny Greetings from Bora BoraThank you for such a rewarding review, it is delightful to read how much you enjoyed your time with us at InterContinental Bora Bora Resort & Thalasso Spa.We are happy you liked the location. The beauty of turquoise lagoon blends perfectly with the mountains. It is absolutely breathtaking!We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

2/10 Horrible

Mariah

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
It was really inconsiderate to contact us 24 hours before our stay to let us know that you guys wanted to rebook us at another property in a completely different island due to limited staff. Then said we can come but expect that resort won’t have all amenities and then do nothing to compensate us.
Séjour de 3 nuits en mars 2023
Réponse de Stéphane Rigaud le 16 mars 2023
Dear Mariah, Sunny Greetings from Bora BoraI would like to thank you for having taken the time to share your experience, and I sincerely apologise that we have fallen short of your expectations.Indeed our hotel is facing up a strike and we had to offer our guest to stay in another property to make them aware of the situations. We can't control the workers who want to go on strike, this is their right, but we can inform our guest from the situation to make sure they have all the information needed to make a choice for their dream vacation. I am sorry this was a short notice information, but we could not forecast it. I hope, despite this unfortunate experience, I will be able to welcome you back in the future so we can demonstrate how we are involved into guests' experience.Mauru'uru roa, StéphaneStéphane Rigaud, General Manager

6/10 Satisfaisant

Glenda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
The staff was so friendly but the resort itself is a little boring. The overwater bungalows were overpriced, oddly laid out. Not comfortable inside and the outside was laid out very oddly, no shade on the deck and in such shallow water that my son couldn’t even jump off the deck. Just kind of a disappointment given how expensive they were. On a motu, which we knew but very expensive getting to and from bora. If you just want to go and stay at the resort, that isn’t an issue but we wanted to see Bora. Don’t go if you’re budget conscious at all or if you want to explore. Much better options on Bora itself.
Séjour de 3 nuits en mars 2023
Réponse de Stéphane Rigaud le 11 mars 2023
Dear Glenda, Sunny Greetings from Bora Bora We appreciate your kind assistance for having taken the time to make us aware of your experience.I am sorry to read that your stay was not as wonderful as expecting. Providing the best services mean a lot to the hotel staff we regret that this impacted your experience at our hotel and we really hope to have another possibility to take care of you in the future.We would be very happy to welcome you back soon to demonstrate our commitment on improving our guest experience.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excellent

Reynato

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The pictures don’t do it justice. It’s an amazing and magical place!
Séjour de 3 nuits en février 2023
Réponse de Stéphane Rigaud le 7 mars 2023
Dear Reynato, Sunny Greetings from Bora BoraThank you very much for posting such a nice review! We are happy to read that your stay with us has met your expectations. We are really proud and happy to learn we managed to meet your expectations in all terms.We are grateful for your support and hope that we may have the pleasure of welcoming you again.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager

10/10 Excellent

Susanne

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the thalasso. Best AC. Really nice staff. Not the best coral but had good snorkeling.
Séjour de 3 nuits en février 2023
Réponse de Stéphane Rigaud le 7 mars 2023
Dear Susanne, Sunny Greetings from Bora BoraThank you for such a rewarding review, it is delightful to read how much you enjoyed your time with us at InterContinental Bora Bora Resort & Thalasso Spa.It is a pleasure to read that you enjoyed your stay with us. We are all very pleased to see that you enjoyed the facilities and the snorkeling.Thank you again for sharing, we are looking forward to welcoming you again in a near future.Mauru'uru roa,StéphaneStéphane Rigaud, General Manager