8/10 Bien
AUDRA
19 juil. 2025
Les points forts : PropretĂ©, personnel et service, infrastructures et conditions de lâhĂ©bergement
The Riverhouse Lodge was a good base camp for our Bend adventures. The good: Pools were awesome - big, heated and well kept with fun pool toys and plenty of towels. Cute games by the pool as well. The rooms were clean and comfortable. Coffee and tea options were tasty and appreciated. The microwave and ice machine were a short walk away. Security is great. Employees were warm and kind. When we asked for extra amenities and new towels, they brought a good amount to get us through our stay. We were right across from the pool - loved that. Quiet at night, which we appreciated. Shopping and eating options close by. Improvements: Replace the beds - some lumps and dips. Update the popcorn ceilings. The toilet seat kept slipping to one side. The air conditioner worked wonderfully but froze the person sleeping next to it because it is aimed right at the bed by the wall. Reconfiguration? One of the two pools or hot tub were often closed. While we were there, the glass door in the unit beside us was shattered and two screens were off the doors so a bit of an eyesore. Lastly, we didn't realize we were in a pet-friendly building. Would have preferred non-pet. The good things would certainly bring us back to the Riverhouse Lodge. Thank you for a nice place to stay.
AUDRA
Séjour de 3 nuits en juillet 2025
