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Avis sur Beijing Hotel Nuo Forbidden City

5 out of 5
Beijing Hotel Nuo Forbidden City
33 Chang An Avenue, Dongcheng District, Beijing, Beijing

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 616 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 264 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 85 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 20 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 17 avis sur 1002." "

9,2/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice, comfy, central and very clean.
It was a nice stay because the rooms are big, matress very comfy and the staff are very nice to us. Extending the booking was also very easy for us.
Séjour de 3 nuits en novembre 2019
Réponse de Aref le 23 nov. 2019
Dear Michael, I was thrilled to read that you enjoyed your stay in our hotel and found our rooms to your liking. I will share to the front office Ladies and Gentlemen your comments about the ease to extend your stay. Looking forward to welcome you again when your travel through Beijing. Sincerely, Aref Sayegh General Manager

6/10 Satisfaisant

Monique

Les points faibles : Propreté et personnel et service
Hotel pas tres propre, Moquette,rideaux,voilages noirs de saleté Service de chambre très approximatif, il manque toujours qq chose . TV en panne pendant 90% du séjour et ce malgré les nombreux signalements. Tres decu par rapport à la classification
Séjour de 6 nuits en décembre 2018
Réponse de Aref le 2 janv. 2019
Chère Monique, Je vous remercie de vos commentaires. Je suis profondément désolé de votre expérience et j'aurais bien voulu avoir connu vos problèmes pendant votre séjour pour pouvoir retourner la situation. J'espère que vous pourrez me contacter pour pouvoir comment je peux regagner votre confiance envers notre hôtel, et pendant celà je regarderai avec les responsables de ces departements pour rectifier ces problèmes qui ne représentent pas nos standards. Très Sincèrement, Aref Directeur Général

8/10 Bien

Bruno, Montréal, Canada

Les points forts : Propreté, personnel et service, confort de la chambre
Les parties communes de l'hôtel sont magnifiques et très bien entretenues. L'hôtel fait partie d'un centre de congrès avec 2 autres établissements. Ma chambre était très grande et bien équipée mais aurait besoin d'un peu de rafraichissement. (Peinture écaillée dans la douche, mobilier usée et un peu sale). Bien situé et facile d'accès par le metro Wanfujing qui est devant.
Séjour de 1 nuit en novembre 2018
Réponse de Aref le 10 nov. 2018
Cher Bruno, Nous vous remercions d'avoir séjourné au Beijing Hôtel NUO. Oui effectivement, les chambres sont entrain d'être retouchées car elles ont besoin de retouches en attendant notre renovation qui a commencé dans notre nouvelle aile. Espérant vous revoir lors de votre prochain voyage à Pékin, je vous remercie encore d'avoir choisi Beijing Hotel NUO. Meilleures Salutations, Aref General Manager

10/10 Excellent

pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A la hauteur des espérances
Un hôtel remarquable.Accueil et service de qualité. Offre restauration et restaurants diversifiée (2 restaurants)
Séjour de 1 nuit en mai 2018
Réponse de Beijing Hotel NUO le 18 mai 2018
Dear Pierre, Thank you for your kind compliment and recommendation! It is with great pleasure to know you enjoyed the stay with us. Our team takes pride in delivering a unique personal guest experience and it is very rewarding when our efforts has been recognised and kindly appreciated. We look forward to welcoming you back to experience more of the facilities the hotel has to offer especially our award-winning restaurants.

10/10 Excellent

pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une réputation meritee
Des prestations de grande qualité ,un personnel affable,prévenant avec un niveau de service à la hauteur. Qualité /prix competitive
Réponse de Beijing Hotel NUO le 18 mai 2018
Dear Pierre, Thank you for your kind compliment and recommendation! It is with great pleasure to know you enjoyed the stay with us. Our team takes pride in delivering a unique personal guest experience and it is very rewarding when our efforts has been recognised and kindly appreciated. We look forward to welcoming you back to experience more of the facilities the hotel has to offer especially our award-winning restaurants.

2/10 Horrible

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Vieille Hôtel Désuet
Lits inconfortables, Ce que vous toucher vous reste dans les mains....plusieurs Equipements brisés. Ils n'ont pas suffisamment de serviettes dans l'hôtel..... Ils ont changer le nom de l'hôtel.....j'imagine pourquoi ....après mon séjours de 3 nuits.... La note de 4,3/5 est complètement ridicule....
Séjour de 2 nuits en juin 2017

8/10 Bien

pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Services Hôtel à la hauteur det qualité /prix
Connexion Wi-Fi ( manque de clarté dans accès : distinction avec code activation dans série de chiffres code d'accès mal expliqué )

8/10 Bien

Monique, Montreal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel luxueux,mais manque de vie Comparativement au Shangri La à Bangkok
Réponse de Sherry le 16 mars 2016
Dear Guest, Thank you for the review following your recent stay with us. It is pleasing to know that you enjoyed our great location and comfort of rooms. I truly appreciated the time you took to share your experience about our hotel on Tripadvisor. We are very much looking forward to welcoming you again in the near future. Warmest regards, Christian Sack-General Manager

8/10 Bien

LEANG SONG, PARIS

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
TROP CALME
Hotel immense et vieillot mais bien situé dans un bon quartier Pouvoir trouver mieux dans ce quartier exemple NOVOTEL non loin avec un prix plus intéressant.
Réponse de Sherry le 30 déc. 2015
Dear Guest, Many thanks for having taken the time to share you feedback about your stay at Raffles Beijing with the tripadvisor.com community. We are certainly pleased to hear that you enjoyed your stay overall and even more grateful for the recommendation that we will certainly take into consideration during our next renovation. Your detailed description of the settings of our hotel are greatly appreciated. Thank you again for your positive review and we look forward to hosting you once again soon. Warm regards, Christian Sack – General Manager

10/10 Excellent

max, france

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
service parfait
l'hotel est très bien placé, les chambres très belles et le concierge vraiment ravis d'aider les client
Réponse de Sherry le 24 janv. 2015
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, General Manager

10/10 Excellent

slabo, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
La perfection à HK
Pas un seul défaut pour cet hotel au service plus qu'impeccable.

8/10 Bien

Fred, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emplacement exceptionnel, chambre spacieuse
Très bon séjour. Hôtel idéalement situé. Très bon accueil et niveau de service. Un seul défaut : le prix du petit-déjeuner.

10/10 Excellent

Eric, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très bien placé, calme très classe
Personnel accueillant et classe. Grande chambre très confortable. Hôtel à deux pas de la cité interdite. Havre de paix.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très classe , tout confort, excellent personnel
merveilleuses! élégance du lieu comme du personnel! A RECOMMANDER !

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emplacement exceptionnel, Service impeccable
Tout est dans le titre ! A 100m du métro, de la rue principale pour le shopping et à 400 m de la place Tian Anmen.

8/10 Bien

Catherine, Avignon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hotel
Hotel très bien situé à deux pas de la rue Wangfujing. Chambre spacieuse et agréable. Le personnel est très serviable et attentionné, certains parlent le français. Nous avons regretté qu'il n'y ait pas un bar où passer un moment de détente, n'avons trouvé ni le café ni le bar lounge.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel de grande classe
Hotel bien placé, à un quart d'heure à pied de la cité interdite et à cinq minutes de la plus grande artère commerçante de Pékin, personnel attentif à nos moindre demandes, très belle piscine. Propreté extrême dans la chambre et dans l'hôtel, retaurant chinois excellent mais relativement cher, petit déjeuner cher.

8/10 Bien

Charles, Addis Abeba

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très convenable
Excellentes sont mes impressions générales. Notamment quant à la propreté des chambres et à l'emplacement exceptionnel entre la place Tien, le mausolée de Mao, ma Cité interdite, le musée, le théâtre, mais aussi le centre commercial et les grandes banques.

8/10 Bien

esteve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tres bon emplacement de l'hotel

8/10 Bien

Marco

Les points forts : Personnel et service
A bit old hotel but nice personel and food location
Séjour de 1 nuit en avril 2024
Réponse de Gavin Qu le 15 avr. 2024
Dear Mr. Marco,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us. It is a pleasure to know you enjoyed the location and staff service of the hotel. We have planned to uplift our Heritage building, and we would be pleased to accommodate you in our new rooms from our Elite building on your next visit.Thank you for your time and we hope to welcome you back soon again.Best regards,Beijing Hotel NUO

10/10 Excellent

JING

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024

10/10 Excellent

Dali

Les points forts : Équipements
Good
Séjour de 1 nuit en janvier 2024
Réponse de Gavin Qu le 2 févr. 2024
尊敬的宾客，非常感谢您选择北京饭店诺金并对您的入住之旅感到满意，您的满意是我们最大的动力。得此肯定甚欢喜，如沐春风在心间，您的一个好评，一个简单的推荐，一句真挚的肯定，都会让我们的内心感动无比，诚挚期待您的下次莅临以及分享更多的入住体验。祝您事业顺利，生活愉快

8/10 Bien

XIAOHUA

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent service!
Our stay at Beijing Nuo was fantastic. In particular, the staff made our time in Beijing easy to navigate and hassle free. We want to thank Luke Wang for being extraordinarily helpful in organising day trips for us from the hotel, and providing us with travel advice and tips. We also want to thank Sky for his expedient booking of taxis and concierge service. They have gone above and beyond. Would stay here again.
Séjour de 7 nuits en décembre 2023
Réponse de Gavin Qu le 9 janv. 2024
Dear Guest,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

4/10 Médiocre

Kan

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
I chose this property mainly because of its historical and nostalgic ambience where early Chinese leaders had stayed or met foreign leaders. Despite the public areas of the hotel being well kept, the guest room looked tired with peeled wallpaper, chipped furniture, only rain shower and bath but not any hand-held shower. The room requires complete renovation to provide a comfortable stay experience. The reception is terrible. We had prepaid our rooms which was confirmed at the time of check in, but when we checked out early in the morning at 5.30 am to catch our flight, the reception staff claimed that he could not confirm our prepayment with their Accounts Department at such early time and we were charged again. I wonder why our prepayment had not already been recorded in their system in the first place. This incident of double payment did not happen in the other four hotels we had prepaid for our entire China trip. All in all, it was an unpleasant stay given the price we paid at AUD284 per night. My experience in the hotel destroyed my fond perception of this historical and nostagic property.
Séjour de 2 nuits en décembre 2023
Réponse de Gavin Qu le 29 déc. 2023
Dear Mr. Kan,Thank you for choosing Beijing Hotel NUO and for your feedback after your recent stay with us.It is a pleasure to know you enjoyed the location and historical of the hotel.We apologize for the inconvenience caused by payment when you checked out, and also the room facilities, and we want to make sure you know that we have addressed these problems to the management for further improvement. We appreciate your valuable feedback and suggestions for improvement, and we are committed to providing you with the best possible experience during your next stay with us.We hope to have the pleasure of welcoming you back to our hotel soon.Best RegardsGavin Qu

10/10 Excellent

Ben

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel in central location
We stayed in the historical wing of the hotel and it was a very large and comfortable room (although very warm!), and the hotel is as close to the forbidden city as you can get (and has a metro station very close as well). The staff were friendly and the breakfast had plenty of options as well
Séjour de 1 nuit en décembre 2023
Réponse de Gavin Qu le 27 déc. 2023
Dear Mr. Ben,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

10/10 Excellent

Tommy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
酒店十分豪華，大堂的感覺像香港的半島酒店，十分高級。 唯一的問題就是外邊天氣很冷，室內反而有點熱，室內溫度24至25度才舒適。
Séjour de 5 nuits en novembre 2023
Réponse de Gavin Qu le 26 déc. 2023
尊敬的Tommy，感谢您选择北京饭店诺金以及对我们的认可，您的满意是我们最大的动力。得此美言甚欢喜，如沐春风在心间，您的一个好评，一个简单的推荐，一句真挚的肯定，都会让我们的内心感动无比，诚挚期待您的下次莅临以及分享更多的入住体验。祝您事业顺利，生活愉快！

8/10 Bien

Hwee Yeang

Voyage en couple
Les points forts : Propreté et personnel et service
It is v near to shoppong disyruct of wangfujin. It's like 5 mins walk to wangfujin train station. The hotle has two wings- the older wing faces the back alleyway. Rooms are bigger. Was told that the newer wing that faces changan street and rooms were renovated bwfore Covid-19. The rooms are smaller/ standard but probably might be newer. On the website yhe hotel premise looks huge and sprawling but I hardly see cored around. May not be a bad thing though. Oh yes, hotel wifi somehow is not secure and doesn't seem to work. Most tomes we had to switch ot off and used our data plan instead.
Séjour de 4 nuits en décembre 2023
Réponse de Gavin Qu le 19 déc. 2023
Dear Mr. Yeang,Thank you for choosing Beijing Hotel NUO and for providing us with your feedback after your recent stay.We are delighted to hear that you enjoyed the unique location of our hotel. Regarding the safety of our WiFi, we would like to assure you that we work with a provider who guarantees high standards of security. We apologize for any inconvenience you may have faced with connectivity issues, and please be informed that we have already addressed this with our IT team.We appreciate you taking the time to share your valuable feedback with us, and we hope to have the pleasure of welcoming you back soon.Best RegardsGavin Qu

10/10 Excellent

OSTEONIC

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Gavin Qu le 5 janv. 2024
Dear Mr.OSTENIC,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

10/10 Excellent

Yin-Yin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
住起來很舒適，是一個有年紀的飯店但是維持的相當好！很多人在飯店的前面拍照，是北京的一個歷史景點！
Séjour de 3 nuits en octobre 2023
Réponse de Gavin Qu le 16 déc. 2023
尊敬的Yin-Yin，感谢您选择北京饭店诺金以及对我们的认可，您的满意是我们最大的动力。得此美言甚欢喜，如沐春风在心间，您的一个好评，一个简单的推荐，一句真挚的肯定，都会让我们的内心感动无比，诚挚期待您的下次莅临以及分享更多的入住体验。祝您事业顺利，生活愉快！

10/10 Excellent

claudia

Séjour de 3 nuits en novembre 2023
Réponse de Gavin Qu le 23 nov. 2023
Dear Ms. Claudia,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

10/10 Excellent

Geoff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
nice all round
Séjour de 1 nuit en novembre 2023
Réponse de Gavin Qu le 21 nov. 2023
Dear Mr. Geoff,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

2/10 Horrible

Lihua

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Do not stay
I added breakfast with 120 RMB when I checked in , when I get the food ready the second morning, I was told I do not have breakfast . I support to pay $186/ night when I booked online , but at the end I was charged 3463
Séjour de 3 nuits en novembre 2023
Réponse de Gavin Qu le 17 nov. 2023
Dear Ms. Lihua,Thank you for staying with us and taking your time to let us know of the unpleasant experience you encountered during your stay.Please accept our apology for your disappointment in our inadequacies as we have not delivered the level of service of Beijing Hotel NUO standards.We have shared your valuable comment to our team and corrective steps have been taken to prevent similar occurrences.We sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality.We look forward to being of service to you when you next visit to Beijing Hotel NUO.

10/10 Excellent

Óscar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A very pleasant stay
Beijing Nuo is a great hotel, location-wise. At walking distance from the amazing Wangfujing street and Tiananmen Square, delicious breakfast buffet, and an extremely helpful staff. I definitely would recommend the Nuo.
Séjour de 1 nuit en novembre 2023
Réponse de Gavin Qu le 7 nov. 2023
Dear Mr. Oscar,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

4/10 Médiocre

Er

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outdated Hotel
Requested for non smoking but to the contrary, whole room filled with smoke smell All basin and toilet bowl, choked Slow cleaning, late checked in Old hotel, not worth price Front desk staff friendly but not helpful Location is ok, walking distance to metro & wangfujing
Séjour de 3 nuits en octobre 2023
Réponse de Gavin Qu le 4 nov. 2023
Dear valued guest,We want to express our gratitude for choosing Beijing Hotel NUO for your stay in Beijing. We appreciate your feedback after your recent visit to our property.We are glad to hear that you enjoyed the hotel's location and environment. However, we regret to learn that you experienced a smoking smell in your non-smoking guest room. We apologize for any inconvenience this may have caused you. We have shared your feedback regarding the cleanliness and unhelpful front desk colleagues with our team for immediate improvement.Thank you for bringing these areas of improvement to our attention. We hope to have the opportunity to welcome you back in the near future.Best regards,Gavin

6/10 Satisfaisant

hui

Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Pretty disappointed I would say, would say it’s a low 4 stars hotel. In room facility is running down staff has been trained as state owned hotel staff not international 5 stars won’t come again
Réponse de Gavin Qu le 4 nov. 2023
Dear Valued Guest,Thank you for choosing Beijing Hotel NUO and for taking the time to provide us with your feedback regarding your recent stay.We are sorry to hear that you experienced inconvenience due to an issue with the facilities in your room. Please accept our apologies for any inconvenience caused. If you could kindly share further details with me via email at gavin.qu@nuohotel.com, I would be happy to personally follow up on the matter and work on a solution to ensure that such issues do not occur in the future.Mr. Cao, thank you again for your feedback. Please rest assured that we take all comments seriously and will make the necessary improvements. We appreciate your time and hope to have the opportunity to welcome you back in the near future.Thank you for choosing Beijing Hotel NUO and for giving us the opportunity to serve you.Best regards,Gavin

10/10 Excellent

HUAT BENG

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient and easy accessable to the train station. Wang Fu Jing is just beside the hotel. Great location.
Séjour de 5 nuits en octobre 2023
Réponse de Gavin Qu le 27 oct. 2023
Dear HUAT BENG,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

10/10 Excellent

Christoph

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice English speaking staff, good dining options and very close to the major attractions Tianaman square and forbidden city. Very spacious and comfortable and clean rooms.
Séjour de 2 nuits en septembre 2023
Réponse de Gavin Qu le 25 sept. 2023
Dear Christoph,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

8/10 Bien

Tina

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location
Great location, could walk to many places for sightseeing and dining/shopping
Séjour de 2 nuits en septembre 2023
Réponse de Gavin Qu le 21 sept. 2023
Dear Tina,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

10/10 Excellent

Michiko

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2023
Réponse de Gavin Qu le 10 sept. 2023
Dear Michiko,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Convenient hotel close to Tiananmen. Interesting hotel to stay if you like history. Although recently renovated it is showing signs of wear and tear.
Séjour de 1 nuit en août 2023
Réponse de Gavin Qu le 20 août 2023
Dear Anonymous,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed the location of the hotel. Thank you for your time to provide these improvement areas to us and we hope to welcome you back soon again.Best Regards,Gavin Qu

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was awesome! Checkin was a breeze and Coolio really went the extra mile to help me. Truly appreciated it and will come back. Great location, literally on the street with many attractions
Séjour de 3 nuits en août 2023
Réponse de Gavin Qu le 20 août 2023
Dear Andrew, Thank you so much for taking the time to write this review. I will share this review to all our Ladies and Gentlemen as great and positive feedback like that will make them feel even more valued. It is with colleagues like Coolio who portray our culture and are true ambassadors of our vision, that we can deliver memorable experience. Looking forward to see you again when you plan another visit to China's capital city. Best Regards, Gavin Qu

10/10 Excellent

Yongge

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
close to the major shopping area. The Internet WiFi is bad
Séjour de 3 nuits en août 2023
Réponse de Gavin Qu le 16 août 2023
Dear Yongge,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed the location of the hotel. At the same time, we regret to learn about the WiFi issue you encountered during your stay and we will address this with our relevant department immediately.Thank you for your time to provide these improvement areas to us and we hope to welcome you back soon again.Best Regards,Gavin Qu

10/10 Excellent

WANG

Séjour de 1 nuit en juillet 2023
Réponse de Gavin Qu le 10 sept. 2023
Dear Wang,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

10/10 Excellent

Günther

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de Gavin Qu le 10 sept. 2023
Dear Günther,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

8/10 Bien

Yoshimasa

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2023
Réponse de Gavin Qu le 10 sept. 2023
Dear Yoshimasa,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

8/10 Bien

Jia Lu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is in the best location possible, being extremely close to Wangfujing shopping street, restaurants and Forbidden City. My tour guide said it is one of the oldest hotels in the city and used to host important guests, and it shows in the service of every single staff member. They all speak very good English and were really helpful, special mention to the concierge and breakfast team who were super attentive in their service standards. The room is spacious, clean with a very comfortable bed. The only reason I’m not giving 5 stars is due to the weak wifi signal, I needed to restart a few times for it to work and sometimes it didn’t work at all during blocks of time. Wifi is too important in a place like China especially since I was roaming, I hope the hotel fixes this soon.
Séjour de 2 nuits en mars 2023
Réponse de Gavin Qu le 25 mars 2023
Dear Jia Lu,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us. It is a pleasure to know you enjoyed the location and service of the hotel. At the same time, we regret to learn about your experiences and we will address this with our relevant department immediately.Thank you for your time to provide these improvement areas to us and we hope to welcome you back soon again.

10/10 Excellent

Bamdad

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel, clean, great service, great location
Beautiful historic hotel, right in the center of everything. Bucket list places of historic significance + amazing restaurants + great shopping all within walking distance. The service, cleanliness, and condition of the hotel were top notch. When we visited, the pool and one of the restaurants were temporarily closed but the 1st floor restaurant was filling in, and there were other choices within walking distance.
Séjour de 2 nuits en janvier 2022
Réponse de Front Office Department le 10 févr. 2022
Dear Bamdad, warm greetings from Beijing Hotel NUO and thank you very much for taking the time and effort to share your experiences with us. We are very pleased to read your positive and encouraging comments, particularly for our service. We have no doubt your compliments will go a long way towards motivating us to continuously maintain and exceed our guests' expectations. We remain grateful for all comments received from our guests and yours are of no exception. We are looking forward to repeating "You are more than welcome!" spirit whenever your travels bring you back to Beijing. Best wishes and regards, Beijing Hotel NUO

10/10 Excellent

Chen

Séjour de 1 nuit en décembre 2021
Réponse de Holly le 28 déc. 2021
尊敬的宾客，感谢您选择北京饭店诺金并对您的诺金之旅感到满意，诚挚期待您的下次光临并留下更多的入住体验以便帮助到像您一样优质的宾客，疫情期间请做好防护哦，祝生活愉快，一切顺利！

10/10 Excellent

Hong

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Stay!
We had a wonderful time at this hotel. We loved our room, that has much history and traditional Chinese decorations. It is a spacious room with very comfortable bed. We spent a couple weeks there and it felt like a home away from home.
Séjour de 2 nuits en novembre 2021
Réponse de Holly le 25 nov. 2021
Dear Hong, warm greetings from Beijing Hotel NUO and thank you very much for taking the time and effort to share your experiences with us. We are very pleased to read your positive and encouraging comments, particularly for our service. We have no doubt your compliments will go a long way towards motivating us to continuously maintain and exceed our guests' expectations. We remain grateful for all comments received from our guests and yours are of no exception. We are looking forward to repeating "You are more than welcome!" spirit whenever your travels bring you back to Beijing. Best wishes and regards, Beijing Hotel NUO