Avis sur INNSiDE by Melia Barcelona Apolo
INNSiDE by Melia Barcelona Apolo
Avinguda del Paral.lel, 57-59, Barcelona, Barcelona
Avis
9,4
Exceptionnel
9,6/10
Propreté
9,4/10
Personnel et service
9,2/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
Voyage en famille
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 27 mars 2024
Salut Isabelle,Merci pour l'avis très sympa.Nous sommes heureux que tu aies apprécié le petit déjeuner et la propreté de la chambre spacieuse.À très bientôt !Belén Sánchez, Guest Relations Manager
6/10 Satisfaisant
jacques
Voyage en couple
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jacques
Séjour de 3 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 27 mars 2024
Dear Jacques, Thank you for taking the time to share your review.We're over the moon to hear that you found our rooms to be spotless and appreciated our hotel's condition and service! It's like music to our ears when guests notice the thoughtful touches we add to the everyday essentials. Now, about the absence of a café in your room – while we do love a good espresso, our rooms are equipped with a kettle and soluble coffee and a selection of beverages. In the superior rooms you do have a Nespresso. Dont hesitate to book one next time. Plus, remember that there's free soft drinks in every minibar, because no need to ask, no need to go thirsty. We hope these amenities helped perk up your stay!It would be a pleasure to have you return on another occasion. All the best,Belén Sánchez, Guest Relations Manager
10/10 Excellent
Didier
Voyage en couple
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Didier
Séjour de 1 nuit en février 2024
Réponse de Belén Sánchez, Guest Relations Manager le 28 févr. 2024
Salut Didier ! Un grand merci pour ce commentaire.Nous sommes ravis que tu aies apprécié ton séjour chez nous.Merci de souligner notre emplacement et la convivialité de notre équipe :)À très bientôt !Belén Sánchez, Guest Relations Manager
8/10 Bien
David
Voyage en famille
1 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 4 nuits en décembre 2023
Réponse de Belén Sánchez, Guest Relations Manager le 5 janv. 2024
Salut David ! Un grand merci pour ce commentaire.Nous sommes ravis que tu aies passé un séjour sympathique parmi nous et apprécié la propreté impeccable des lieux.Merci pour l'appréciation du service et de l'emplacement.Au plaisir de te revoir chez nous.Belén Sánchez, Guest Relations Manager
10/10 Excellent
MARC
Voyage en famille
23 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait du début à la fin.
MARC
Séjour de 2 nuits en août 2023
Réponse de Manager le 25 août 2023
Salut Marc ! Un grand merci pour ce commentaire.Nous sommes ravis que vous ayez apprécié notre emplacement idéal, nos chambres spacieuses et modernes, ainsi que notre incroyable petit-déjeuner diversifié. C'est toujours un plaisir de savoir que nos clients passent un excellent séjour chez nous. Au plaisir de te revoir chez nous.Carlos David HigueraGuest Relations Coordinator
10/10 Excellent
Anny
Voyage en famille, Voyage en groupe
8 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anny
Séjour de 2 nuits en août 2023
Réponse de Belén Sánchez, Guest Relations Manager le 11 août 2023
Hi there, It’s kind of you to share this feedback with us.We're thrilled to hear that you found our hotel's condition, service, and room cleanliness to be exceptional. It's great to know that our room amenities met most of your expectations as well. Our team works hard to provide a comfortable and enjoyable stay for all our guests, and your kind words are truly appreciated.We can't wait to see you back.Take care,Belén Sánchez, Guest Relations Manager
8/10 Bien
Salima
Voyage en famille
20 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Moyen !
Salima
Séjour de 2 nuits en juillet 2023
Réponse de Carlos David Higuera
Guest Relations Coordinator le 21 juil. 2023
Chère Salima,Nous sommes ravis de savoir que vous avez apprécié notre emplacement proche du centre-ville et la propreté de l'hôtel, ainsi que notre personnel sympathique. En ce qui concerne le lit d'appoint, nous sommes désolés d'apprendre qu'il n'était pas confortable pour vous. Nous prenons note de vos commentaires et nous nous efforcerons d'améliorer cet aspect pour offrir une meilleure expérience à nos clients. Pour ce qui est du parking, nous comprenons que l'accès peut être difficile, cependant, nous proposons un parking public à proximité pour faciliter le stationnement de nos clients.Nous espérons avoir la joie de te revoir très vite,Carlos David HigueraGuest Relations Coordinator
10/10 Excellent
leila
Voyage en groupe
26 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
leila
Séjour de 4 nuits en avril 2023
8/10 Bien
Cleary
Voyage en groupe
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cleary
Séjour de 2 nuits en avril 2024
8/10 Bien
Mustafa
Voyage en groupe
19 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mustafa
Séjour de 2 nuits en avril 2024
10/10 Excellent
David
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en avril 2024
10/10 Excellent
John
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en avril 2024
6/10 Satisfaisant
heather
Voyage en couple
17 avr. 2024
Les points forts : Propreté et personnel et service
heather
Séjour de 2 nuits en avril 2024
10/10 Excellent
Zane
Voyage en famille, Voyage en groupe
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zane
Séjour de 3 nuits en avril 2024
6/10 Satisfaisant
Elif
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elif
Séjour de 4 nuits en avril 2024
10/10 Excellent
Lourdes
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lourdes
Séjour de 4 nuits en février 2024
Réponse de Belén Sánchez, Guest Relations Manager le 15 avr. 2024
Hey, Lourdes! We're over the moon with your brilliant review. Thanks for your kind words!We strive to create a memorable experience for every guest and are delighted that you had such an enjoyable experience with us. Your mention of our dedicated team members will encourage us to continue upholding our high standards.We are also pleased to hear that you appreciated our hotel's design and smell concept.We can't wait to see you back.Take care,Belén Sánchez, Guest Relations Manager
8/10 Bien
luis
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
luis
Séjour de 2 nuits en avril 2024
10/10 Excellent
Laurentiu
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laurentiu
Séjour de 8 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 15 avr. 2024
Apreciado Laurențiu,Muchísimas gracias por valorar tu reciente estancia en nuestro hotel. Nos alegra saber que has disfrutado de tu estancia y te agradecemos muchísimo la especial mención que has reflejado en tu reseña sobre la calidad del servicio recibido. Nuestro único objetivo es lograr que, entre nosotros, nuestros huéspedes se sientan como en casa. Es genial haberlo conseguido en tu caso.Sólo nos queda darte las gracias por tu confianza y esperar con ilusión su regreso en próximas ocasiones.¡Gracias de corazón por recomendarnos a los demás viajeros y ojalá pronto podamos teneros de nuevo con nosotros! ¡Que todo os vaya genial!Belén Sánchez, Guest Relations Manager
10/10 Excellent
Alain, Montreal
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alain
Séjour de 3 nuits en avril 2024
10/10 Excellent
Ava
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ava
Séjour de 2 nuits en avril 2024
8/10 Bien
Na
Voyage en famille avec de jeunes enfants
6 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Na
Séjour de 2 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 8 avr. 2024
Hi there, Thanks so much for leaving us a review!It's fantastic to hear that our hotel's condition and service hit the mark for you! We're all about those thoughtful touches to the everyday essentials, and it's great to know these efforts are shining through. Now, let's talk about that art! Isn't it wonderful to wake up surrounded by local creativity? And we must say, our digital fitness software is always ready to help you feel good, any time of the day. We're tickled pink that you enjoyed these aspects of your stay. On the flip side, I'm raising an eyebrow at the mysterious case of the shower hair sighting. While our daily housekeeping is usually on point like a ballet dancer's toes, it seems we may have had a misstep. Rest assured, this isn't part of the usual choreography, and we're keen to keep our performances spotless. Your next visit will be as flawless as a freshly polished dance floor!Thank you again; we hope that you will return. Best wishes,Belén Sánchez, Guest Relations Manager
8/10 Bien
Sohiela
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sohiela
Séjour de 2 nuits en avril 2024
Réponse de Belén Sánchez, Guest Relations Manager le 8 avr. 2024
Hey there, Guest!We're on cloud nine after reading your amazing review. Thanks a ton!We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.It would be great to welcome you back.All the best,Belén Sánchez, Guest Relations Manager
10/10 Excellent
David
Voyage en famille
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 7 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 8 avr. 2024
Dear David,Thanks for taking the time to review your visit to our hotel.It is rewarding to read that you had such a pleasant stay.Thank you for your kind comments towards our great team.Althoug the Mezzanine floor meeting rooms may seem proper for adjusted meetings, dont forget we have three more meeting rooms in other areas of the hotel with capacity for over 400 assistants :)In regards to our breakfast, while we would like to believe that we have a good selection of quality dishes on our breakfast buffet to satisfy a variety of tastes for a reasonable price; we have noted your comments in this regard.Nevertheless, we are delighted to know that you found our location to be convenient for visiting the many nearby attractions.We hope to welcome you back soon.Best wishes,Belén Sánchez, Guest Relations Manager
10/10 Excellent
Georgie
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Georgie
Séjour de 3 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 8 avr. 2024
Dear Georgie,Thank you for this positive review.We're absolutely thrilled to hear that our hotel met your expectations, from our sparkling clean rooms to the cheerful service and convenient metro access. It's music to our ears that you’d choose to stay with us again! Our heart beats a little faster knowing we could provide those thoughtful touches to the everyday essentials, ensuring a comfortable stay from start to finish. And isn’t it just fabulous to have the city at your fingertips, with a dash of tranquility to retreat to after a day of adventure? Stay Curious and explore with ease, knowing that a restful night awaits in the heart of Barcelona.Come back soon!Take care,Belén Sánchez, Guest Relations Manager
10/10 Excellent
Nargas
Voyage en famille
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nargas
Séjour de 4 nuits en février 2024
Réponse de Belén Sánchez, Guest Relations Manager le 8 avr. 2024
Dear Guest, Thank you for this great review.We're absolutely thrilled to hear you enjoyed your stay at our urban oasis! It's heartwarming to know our team went the extra mile to make your experience memorable. Reveling in the charm of our art-filled corridors and savoring the silence of our soundproofed rooms, we're delighted you found a peaceful retreat amidst the city's hustle. And with a touch of local culture in every corner, we hope you felt the vibrant spirit of Barcelona. Remember, our doors (and hearts) are always open for another round of top-notch room amenities and impeccable service. Stay Curious!We can't wait to see you on your next visit.Cheers,Belén Sánchez, Guest Relations Manager
10/10 Excellent
Magdalena A
Voyage en famille
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Magdalena A
Séjour de 7 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 8 avr. 2024
Hi Magdalena,Thanks for the positive feedback.A standing ovation for your splendid review! We're over the moon to hear that our commitment to cleanliness and modern comforts hit the mark for you. It's music to our ears that you found the hush of tranquility in our urban oasis, and how delightful that the 365 bakery across the street was the cherry on top of your stay. Our cleaning maestros are indeed the unsung heroes of hospitality, and I'll be sure to pass on your high praises to them. While we're chatting about proximity to the metro, isn't it just like having Barcelona at your doorstep?See you again soon.Take care,Belén Sánchez, Guest Relations Manager
10/10 Excellent
Alan
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alan
Séjour de 2 nuits en mars 2024
10/10 Excellent
Mike
Voyage en couple
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mike
Séjour de 2 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 10 avr. 2024
Dear Mike, Thank you for reviewing your recent stay.We're absolutely thrilled that our hotel's modern vibe and soothing color scheme hit the right note with you – it's our little symphony of style! The artful blend of comfort in our rooms is indeed one of our pride points, and we're overjoyed that it resonated with you. Now, onto the flavors of our restaurant, we're always seeking to spice things up and appreciate your suggestions on dinner options. Your appetite for variety is a sign for us to explore even more culinary delights. As for catching those gripping sports from across the pond, we're on the ball to find ways to bring American and British sports to your screen. It's all about scoring the perfect stay for our guests!We look forward to seeing you again. Best wishes,Belén Sánchez, Guest Relations Manager
10/10 Excellent
claudia
Voyage en famille
31 mars 2024
claudia
Séjour de 1 nuit en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 10 avr. 2024
Hey there, Claudia! Thrilled to see your positive feedback. Thanks for sharing your experience with us.We're absolutely thrilled to hear that our team's dedication shined through in making your stay delightful! The early check-in is just one of the thoughtful touches to the everyday essentials we love to provide. It warms our hearts to know we were able to assist with all your needs, ensuring that your Barcelona adventure started on the right note. Remember, our doors are always open to offer you a world of culture, from local art adorning our walls to experts-curated events that enrich every stay. Stay Curious!We all hope to see you again on your next visit.Take care,Belén Sánchez, Guest Relations Manager
10/10 Excellent
Harold
Voyage en couple
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Harold
Séjour de 5 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 28 mars 2024
Dear Harold,Thank you for such an amazing review.Your glowing words have painted our hotel with the brightest colors! We're thrilled to hear that you found our front desk team to be as wonderful as the masterpieces gracing our urban and arty walls. Isn't it just fabulous to have the Metro right on your doorstep? It's like the whole city is inviting you to dance along its streets. And speaking of steps, strolling to La Rambla and the Gothic Quarter must have felt like a charming journey through the heart of Barcelona's vibrant spirit. Your appreciation for the room's cleanliness and amenities is the sweet melody to our symphony of services, where every comfort is a thoughtful touch to your everyday essentials.We look forward to seeing you again in the future.Best wishes,Belén Sánchez, Guest Relations Manager
8/10 Bien
Sabine
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sabine
Séjour de 4 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 28 mars 2024
Hey Sabine,hab vielen lieben Dank für dein nettes Feedback zu unserem Hotel.Es freut uns sehr, dass es dir bei uns insgesamt gefallen hat und du den Service unseres Hauses lobst.Dieses Lob geben wir gern an unser Team weiter. Auch, dass du mit der Ruhe in deinem Zimmer und der Atmosphäre unseres Hauses zufrieden warst, lesen wir gern.Es tut uns leid zu lesen, dass die Aussicht nicht ganz deinen Vorstellungen entsprochen hat.Hoffentlich besuchst du uns auch in der Zukunft wieder, wir freuen uns schon darauf.Freundliche Grüße,Belén Sánchez, Guest Relations Manager
10/10 Excellent
Denise
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Denise
Séjour de 3 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 27 mars 2024
Dear Denise,Thank you for taking the time to let us know your opinion of your recent stay.A standing ovation for your kind words! We're over the moon to hear about your amazing experience with us, from the prime location to our stellar team and those great rooms that come with thoughtful touches to the everyday essentials. As for the breakfast, we tip our chef's hat to your suggestion - while our dishes aim to tantalize taste buds, it appears the temperature didn't rise to the occasion. We're always stirring up ways to ensure everything is just right and appreciate your appetite for improvement.We hope to see you again.Take care,Belén Sánchez, Guest Relations Manager
10/10 Excellent
Beth
23 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Beth
Séjour de 5 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 27 mars 2024
Hey Beth,It’s great to receive this feedback about your recent visit.Your kind words have painted smiles on our faces wider than the murals adorning our walls! We're thrilled to hear that our modern touch and the dedication of our team have made your stay memorable. It's guests like you that make our hotel more than just a place to stay, but a canvas of experiences. From our heartbeats syncing with the rhythm of Barcelona to our rooms, delicately designed so you can make the most out of your stay, we relish the opportunity to be the backdrop to your city tales. Stay Curious, and discover new corners with us next time!We're already excited for your next stay.Take care and see you again soon,Belén Sánchez, Guest Relations Manager
8/10 Bien
Nikola
Voyage en famille, Voyage en couple
23 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nikola
Séjour de 2 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 27 mars 2024
Hi Nikola,Thanks for sharing your review with us, it means a lot!Thank you for your review! We're thrilled to hear you found your room spotless and our hotel's condition impeccable. It’s always our pleasure to provide delicately designed rooms so you can make the most out of your stay. We're sorry to hear about the noise from the bustling streets; our central location does come with a vibrant city buzz. However, we've taken thoughtful measures like double-glazing and offering earplugs to ensure our guests can still find their moment of tranquility amidst the urban excitement. Remember, the higher floors and interior rooms are your sanctuaries for peace.We hope to have the opportunity to welcome you again.Best wishes,Belén Sánchez, Guest Relations Manager
10/10 Excellent
Christian
Voyage en famille
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christian
Séjour de 2 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 27 mars 2024
Dear Guest,Thank you for sharing your feedback.We're over the moon to hear that our comfy rooms and inviting lobby struck a chord with you! It's fantastic to know that the cleanliness and condition of our hotel met your 100% satisfaction - our team takes pride in ensuring every detail sparkles. Now, while we're tickled pink that you've enjoyed our amenities, we noticed your service rating has a little room to twinkle. Sometimes, even in a constellation of stars, one might flicker momentarily. Rest assured, we're all about adding thoughtful touches to the everyday essentials and aim to make your next stay even more stellar.We look forward to welcoming you back. Best wishes,Belén Sánchez, Guest Relations Manager
10/10 Excellent
Sebastian
17 mars 2024
Sebastian
Séjour de 6 nuits en mars 2024
10/10 Excellent
Sheila
Voyage en famille
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sheila
Séjour de 5 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 27 mars 2024
Hey there, Sheila!We're on cloud nine after reading your amazing review. Thanks a ton!We are pleased that we were able to meet your expectations.We can't wait for your next visit.All the best,Belén Sánchez, Guest Relations Manager
10/10 Excellent
Antonio
Voyage en famille avec de jeunes enfants
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Antonio
Séjour de 3 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 27 mars 2024
Hi Antonio,Thanks so much for this positive review.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Belén Sánchez, Guest Relations Manager
10/10 Excellent
Caroline
Voyage en couple
14 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Caroline
Séjour de 2 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 27 mars 2024
Hey there, Caroline!Thrilled to see your positive feedback. Thanks for sharing your experience with us.We're over the moon to hear that your stay was nothing short of excellent! A tip of the hat for noting our friendly staff and their dedication to making your experience memorable. Isn't it wonderful to have the world at your feet, with transport links just a hop, skip, and a jump away, and the vibrant La Rambla within a leisurely stroll's distance? And when it comes to keeping fit while traveling, our InFit Gym is always ready to help you feel good, with state-of-the-art fitness spaces to ensure your workout doesn't go on vacation when you do. Your glowing remarks on room cleanliness and hotel condition? They're the cherry on top that makes our day brighter!We can't wait to see you again.All the best,Belén Sánchez, Guest Relations Manager
10/10 Excellent
Frank
Voyage en couple
13 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Frank
Séjour de 5 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 27 mars 2024
Hi Frank, Your positive feedback made our day.Your kind words have painted a smile across our team's faces! We're thrilled that our prime location set the stage for an adventure right in the heart of the city's vibrant pulse. Ah, the breakfast - a symphony of flavors and choices to kick-start a day of discovery, and we're glad it hit all the right notes for you. As for cleanliness, service, and amenities, we're over the moon to hear that we scored a perfect 100% in your books; our dedication to 'thoughtful touches to the everyday essentials' really shines through, doesn't it? Rest assured, the whispers of praise have reached every nook and cranny of our establishment.It would be fantastic to welcome you back soon.Cheers,Belén Sánchez, Guest Relations Manager
2/10 Horrible
nahd
13 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
nahd
Séjour de 2 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 27 mars 2024
Dear Nahd,Thank you for taking the time to share your review.Thank you for taking the time to share your experience with us. It's music to our ears that you've noticed our air conditioning, where we aim for a breath of fresh air in every room. However, I'm disheartened to hear that it didn't meet your expectations during your stay. While our rooms are designed to be comfortable retreats, it seems we missed a beat. We take pride in our recent renovations and the individual air conditioning controls in each room, ensuring that perfect ambiance for every guest. Your comfort is our symphony, and we're sorry that this time, the tune was off. Rest assured, our maintenance team is dedicated to fine-tuning every detail, so your next stay is nothing but harmonious.We hope to see you again.Cheers,Belén Sánchez, Guest Relations Manager
10/10 Excellent
Agata
Voyage en couple
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Agata
Séjour de 2 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 27 mars 2024
Ciao Agata,Grazie mille per la tua recensione decisamente positiva! Ci fa piacere che ti sia trovato bene presso di noi e che le camere ti siano piaciute. Grazie per aver menzionato la nostra vicinanza ai mezzi di trasporto e la gentilezza del nostro staff, che sarà sicuramente felice di leggere i tuoi complimenti.Non vediamo l'ora di riaverti qui da noi al INNSiDE Barcelona Apolo. Ci vediamo presto! Belén Sánchez, Guest Relations Manager
8/10 Bien
Mark
11 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark
Séjour de 2 nuits en mars 2024
10/10 Excellent
Sara
Voyage en couple
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sara
Séjour de 1 nuit en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 27 mars 2024
Hi Sara, It’s kind of you to leave this awesome review of your recent visitWe're over the moon to hear that our hotel resonated so well with your sense of style and that our team made a lasting impression! It's the little things, like our art in every corner, that truly enriches every stay, from the unique superior rooms that double as exhibition spaces to the local flavors awaiting you on our charming terrace. Our dedication to service is much like our organic and healthy drinks – no need to ask, no need to go thirsty. Stay Curious!Please come to see us again very soon!Thanks again Belén Sánchez, Guest Relations Manager
10/10 Excellent
Nina
10 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nina
Séjour de 4 nuits en mars 2024
8/10 Bien
Abdulaziz
10 mars 2024
Abdulaziz
Séjour de 22 nuits en février 2024
10/10 Excellent
Pilar
6 mars 2024
Pilar
Séjour de 2 nuits en février 2024
10/10 Excellent
Frank V
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Frank V
Séjour de 5 nuits en février 2024
Réponse de Belén Sánchez, Guest Relations Manager le 27 mars 2024
Hi Frank,Thanks for leaving such an awesome review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back. Best wishes,Belén Sánchez, Guest Relations Manager
10/10 Excellent
Caroline
Voyage en couple
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Caroline
Séjour de 2 nuits en mars 2024
Réponse de Belén Sánchez, Guest Relations Manager le 27 mars 2024
Hey there, Caroline! Thrilled to see your positive feedback. Thanks for sharing your experience with us.Your effusive feedback has brightened our halls more than the Barcelona sun! We're thrilled you found our check-in process to be as swift as a flamenco dancer’s feet. It seems our bar and gym were the perfect duo for your stay, much like tapas and sangria. Our prime location seems to have been the cherry on top of your Barcelona adventure. And remember, whether you're here for the culture or the comfort, we're always striving to provide those thoughtful touches to the everyday essentials that make your stay memorable.We all look forward to welcoming you back in the future.Kind regards,Belén Sánchez, Guest Relations Manager
8/10 Bien
Agnieszka
Voyage en couple
2 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Agnieszka
Séjour de 3 nuits en février 2024
Réponse de Belén Sánchez, Guest Relations Manager le 27 mars 2024
Dear Agnieszka, Thank you for taking the time to share your feedback.It warms our hearts to hear that our friendly team made your stay beautiful – thank you for your kind words! Our commitment to culture shines bright with local art gracing the walls, enriching every stay with a touch of Barcelona's vibrant spirit. Now, let's talk about the early birds and night owls among our guests. While their comings and goings are part of the hotel's daily symphony, we're sorry to hear that the door's percussion section had a solo in your experience. Our rooms are indeed fully soundproofed to offer a hush-hush haven from the city buzz, but it seems the doors missed the memo. Rest assured, we're always looking for ways to ensure that our guests' sleep is as undisturbed as the calm of a moonlit sea.Belén Sánchez, Guest Relations Manager