Avis sur Royal Kamuela Villas & Suites at Monkey Forest, Ubud - For Adults Only
Royal Kamuela Villas & Suites at Monkey Forest, Ubud - For Adults Only
Jl. Monkey Forest, Ubud, Bali
Avis
9,6
Exceptionnel
9,8/10
Propreté
9,8/10
Personnel et service
9,8/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,6/10
Écoresponsabilité
Avis
3 déc. 2023
Séjour de 1 nuit en décembre 2023
Réponse de Made Citrayasa le 6 déc. 2023
Dear AlexandreWe sincerely appreciate that you shared such an excellent rating of your recent experience.It truly sounds like you enjoyed your experience in all aspects, and we definitely can't wait to welcome you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager
10/10 Excellent
Yoan
Voyage en couple
2 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yoan
Séjour de 4 nuits en octobre 2023
Réponse de Made Citrayasa le 6 nov. 2023
Dear Yoan, We highly appreciate your lovely review of your recent stay with us.We are thrilled to hear that you had a wonderful experience with us and that you were captivated by the breath-taking beauty of our premises. I am touched that the team's service had a highlighted impact on your whole Royal experience. Thank you very much for your kind words of appreciation to our team.Once again, thank you very much for your valued accommodation, and we definitely can't wait to welcome you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager
10/10 Excellent
franck
Voyage en famille
16 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
franck
Séjour de 4 nuits en octobre 2023
Réponse de Made Citrayasa le 19 oct. 2023
Dear Franck,We sincerely appreciate your valuable time to share such an incredible review of your recent stay with us. It was a delight to know that you had an amazing experience and that you enjoyed everything that Royal Kamuela has to offer from the moment you arrived until your departure.We look forward to welcoming you back for another memorable experience at Royal Kamuela Villas and Suites Ubud.Best regards,Made CitrayasaFront Office Manager
10/10 Excellent
Sebastien
Voyage en couple
1 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sebastien
Séjour de 3 nuits en septembre 2023
Réponse de Made Citrayasa le 12 oct. 2023
Dear Sebastien,Thank you very much for taking the time to share such an incredible review of your recent stay with us.We are forever humbled and grateful that your stay at Royal Kamuela exceeded your expectations in many aspects, from the amazing rooms and hotel facilities to the outstanding dining experience at our restaurant, Shrida Taste of Ubud and warm hospitality service from the entire team. It is an amazing reward for the whole Royal Kamuela team.Once again, thank you very much for your valued accommodation, and we all look forward to welcoming you back for another exceptional experience.Best regards,Made CitrayasaFront Office Manager
10/10 Excellent
Una
24 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super +++
Una
Séjour de 3 nuits en septembre 2023
Réponse de Made Citrayasa le 6 oct. 2023
Dear Una,We highly appreciate your amazing review of your recent stay with us.It is truly a pleasure to know that your stay was memorable and that you enjoyed everything that Royal Kamuela has to offer from the moment you arrived until your departure.Definitely, we can't wait to welcome you back for another amazing experience at Royal Kamuela Villas and Suites Ubud.Best regards,Made CitrayasaFront Office Manager
10/10 Excellent
Laurent
Voyage en famille
4 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laurent
Séjour de 3 nuits en août 2023
Réponse de Made Citrayasa le 10 août 2023
Dear Laurent,We sincerely appreciate that you took the time to share your incredible experience with us.We are truly delighted to know that you had a wonderful experience with us.Thank you very much for your valued accommodation, and we all very much look forward to the opportunity of welcoming you back soon for another exceptional experience.Warm regards,Made CitrayasaFront Office Manager
8/10 Bien
Frederic
Voyage en groupe
15 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Frederic
Séjour de 1 nuit en mars 2023
Réponse de Yuni Astari le 19 mars 2023
Dear Frederic,Our team here at Royal Kamuela Ubud is happy in knowing that your recent stay with us was the best one. We are committed to providing every guest with a positive experience and are proud of our track record of offering high-quality services. We look forward to welcome you back in near future.
8/10 Bien
Frederic
Voyage en groupe
14 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Frederic
Séjour de 1 nuit en mars 2023
Réponse de Yuni Astari le 19 mars 2023
Dear Frederic,Thank you for your positive comments and stay at Royal Kamuela Ubud and we're sorry for your concern about hard pillows. We currently discussing this matter with our Housekeeping Manager, as our bed amenities are made by high quality materials, we are trying to find another materials to suits our guest comfort.Nevertheless, we wish this experience doesn't lessen your interest to return back to our resort.We look forward to welcome you back soon.
10/10 Excellent
Jean Yves
Voyage en famille
22 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beau et paisible... un vrai coup de coeur
Jean Yves
Séjour de 2 nuits en avril 2022
10/10 Excellent
Frederic
29 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Frederic
Séjour de 4 nuits en octobre 2019
10/10 Excellent
Voyageur vérifié
12 avr. 2019
Voyageur vérifié
Séjour de 1 nuit en avril 2019
10/10 Excellent
Voyageur vérifié
15 mars 2019
Voyageur vérifié
Séjour de 10 nuits en mars 2019
8/10 Bien
Jihane
12 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jihane
Séjour de 3 nuits en février 2019
10/10 Excellent
Voyageur vérifié
30 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en septembre 2018
10/10 Excellent
Voyageur vérifié
28 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptionnel
Voyageur vérifié
Séjour de 5 nuits en août 2018
10/10 Excellent
dan, paris
12 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
dan
Séjour de 5 nuits en août 2018
10/10 Excellent
Patricia
30 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Patricia
Séjour de 2 nuits en juillet 2018
10/10 Excellent
Cloclo, geneva, switzerland
18 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Peaceful place right in middle of Ubud
Cloclo
Séjour de 2 nuits en août 2017
10/10 Excellent
jonathan, Paris
23 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hotel à Ubud
jonathan
Séjour de 2 nuits en juillet 2017
Réponse de Komang Eni le 31 juil. 2017
Thanks for staying with us. We appreciate your feedback, however could you please translate your language to English!
10/10 Excellent
seb, paris
28 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Villa au coeur de la "monkey forest"
seb
10/10 Excellent
Mr Tim
2 oct. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel tres acceuillant et chaleureux
Mr Tim
6/10 Satisfaisant
Voyageur vérifié
29 sept. 2015
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
Voyageur vérifié
6 sept. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour agréable et service excellent
Voyageur vérifié
10/10 Excellent
memorable, P
5 sept. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Villa superbe et très bien équipée
memorable
8/10 Bien
Michael
5 mai 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very private and cozy
Michael
10/10 Excellent
Voyageur vérifié
19 nov. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent établissement
Voyageur vérifié
10/10 Excellent
Christian, Nice
23 août 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un hôtel d'excellente qualité au cœur d'Ubud
Christian
10/10 Excellent
thierry
2 sept. 2012
Les points forts : Personnel et service et confort de la chambre
Hôtel bien centralisé à Ubud
thierry
8/10 Bien
Voyageur vérifié
13 juin 2012
Les points forts : Propreté, personnel et service, confort de la chambre
Oui avec quelques bémols à prendre en compte.
Voyageur vérifié
10/10 Excellent
jérôme, Troyes,France
19 sept. 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le Royal Kamuela à ubud au pied de la forêt Monkeys et la rue très commerçante
jérôme
10/10 Excellent
Lawrence
Voyage en couple
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lawrence
Séjour de 3 nuits en avril 2024
Réponse de Made Citrayasa le 23 avr. 2024
Dear Lawrence, Thank you so much for your glowing review! We're delighted to hear that you enjoyed your stay at our resort and that our team provided you with VIP treatment. It's our goal to make every guest feel at home, and we're thrilled to know that we succeeded with you. We're also pleased that you enjoyed our accommodations, spa, restaurant, pool, and the prime location. We truly appreciate your kind words and hope to welcome you back for another memorable stay soon!Warm regards, Made CitrayasaFront Office Manager
10/10 Excellent
Hideki
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hideki
Séjour de 2 nuits en avril 2024
Réponse de Made Citrayasa le 23 avr. 2024
Dear Hideki, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your time here and that our team's smiles brightened your visit. Providing a welcoming environment and top-notch facilities are always our priorities. We look forward to welcoming you back soon for another great experience!Warm regards, Made CitrayasaFront Office Manager
10/10 Excellent
Heather
Voyage en couple
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heather
Séjour de 4 nuits en mars 2024
Réponse de Made Citrayasa le 3 avr. 2024
Dear Heather, Thank you very much for taking the time to share such a wonderful review of your recent stay with us.We are thrilled to hear that you had a fabulous stay with us and that you were captivated by the breath-taking beauty of our property. Thank you very much for your kind words in recognition of one of the finest hotels you have stayed in.It truly sounds like you enjoyed every aspect of your stay, from the moment you arrived until departure, which was beyond your expectations. It is also wonderful for us to hear that our team, especially Suli, took the extra steps to provide you with impeccable services, which created the most memorable stay. Rest assured that your comments will be shared with the team; it is what motivates all of us to continue creating exceptional experiences for our guests.We hope that when your travels return you to Bali, we will have the great privilege of welcoming you back.Warm regards,Made CitrayasaFront Office Manager
10/10 Excellent
Raj
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Raj
Séjour de 2 nuits en mars 2024
Réponse de Made Citrayasa le 3 avr. 2024
Dear Raj, We sincerely appreciate your time to share such a wonderful review of your recent experience with us. It truly sounds like you enjoyed every aspect of your stay, from the moment you arrived until your departure. We do hope to have another opportunity to welcome you back for another exceptional experience. Warm regards, Made CitrayasaFront Office Manager
10/10 Excellent
Shawnte
Voyage en couple
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shawnte
Séjour de 7 nuits en mars 2024
Réponse de Made Citrayasa le 3 avr. 2024
Dear Shawnte, We truly appreciate your time to share such a wonderful review of your recent stay with us. It was an absolute pleasure to know that you enjoyed your overall experience, from the beautiful property to the warm hospitality service from the entire team. We look forward to welcoming you back for another exceptional experience. Warm regards, Made CitrayasaFront Office Manager
10/10 Excellent
Anurag
Voyage en couple
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anurag
Séjour de 3 nuits en janvier 2024
Réponse de Made Citrayasa le 29 mars 2024
Dear Anurag We sincerely appreciate your time to share such a wonderful review of your recent experience with us. We are thrilled to know that you had a lovely time with us and enjoyed everything that Royal Kamuela has to offer from moment you arrived until departure. We do hope to have another opportunity to welcome you back for another exceptional experience. Warm regards, Made CitrayasaFront Office Manager
10/10 Excellent
TAEHUN
Voyage en couple
22 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
TAEHUN
Séjour de 5 nuits en février 2024
Réponse de Made Citrayasa le 5 mars 2024
Dear Taehun, We highly appreciate your kind review of your recent stay with us. We are thrilled to hear that your experience at Royal Kamuela provided you with fond memories, and I am touched that the team's service had a highlighted impact on your whole Royal experience. The details describe how much you loved your whole experience in every moment with us.Once again, thank you for your valued accommodation, and we do hope to have another opportunity to welcome you back for another exceptional experience. Warm regards, Made CitrayasaFront Office Manager
10/10 Excellent
David
Voyage en famille
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 4 nuits en février 2024
Réponse de Made Citrayasa le 5 mars 2024
Dear David, Thank you for taking the time to share such an incredible review of your recent stay with us. We are delighted to know that you had a fabulous stay and that you enjoyed everything that Royal Kamuela has to offer, from the beautiful property and convenient location to the culinary experience offered by our restaurant, Shrida Taste of Ubud. Thank you for your valued accommodation, and we all look forward to welcoming you back for another exceptional experience. Warm regards, Made CitrayasaFront Office Manager
10/10 Excellent
Anastasia
16 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anastasia
Séjour de 4 nuits en février 2024
Réponse de Made Citrayasa le 29 mars 2024
Dear Anastasia, We sincerely appreciate your time to share such a wonderful review of your recent experience with us. It truly sounds like you enjoyed every aspect of your stay, from the moment you arrived until your departure. We do hope to have another opportunity to welcome you back for another exceptional experience. Warm regards, Made CitrayasaFront Office Manager
10/10 Excellent
Deb, Chicago
13 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deb
Séjour de 1 nuit en février 2024
Réponse de Made Citrayasa le 15 févr. 2024
Dear Deb, We highly appreciate your time to share such an amazing review of your recent stay with us.We are thrilled to know that you had a lovely time with us and that you enjoyed everything Royal Kamuela has to offer. I am touched that the team's service had a highlighted impact on your whole Royal experience.We do hope to have another opportunity to welcome you back for another exceptional experience.Warm regards, Made CitrayasaFront Office Manager
10/10 Excellent
Warren
Voyage en couple
10 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Warren
Séjour de 4 nuits en février 2024
Réponse de Made Citrayasa le 15 févr. 2024
Dear Warren, We very much appreciate your lovely review of your recent experience with us.It is such a great pleasure to know that you had a wonderful experience and that the team's hospitality and care captured your heart. As you highlight about our hotel facilities, and culinary experience offered by our restaurant, Shrida Taste of UbudWe do hope to have another opportunity to welcome you back for another exceptional experience at Royal Kamuela Villas and Suites UbudWarm regards,Made CitrayasaFront Office Manager
10/10 Excellent
Ighama
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ighama
Séjour de 2 nuits en janvier 2024
Réponse de Made Citrayasa le 15 févr. 2024
Dear Ighama, Thank you for your amazing review of your recent stay with us. We are delighted to know that you had a wonderful experience and that you enjoyed everything that Royal Kamuela has to offer, which exceeded your expectations. We do hope to have another opportunity to welcome you back for another exceptional experience. Warm regards, Made Citrayasa Front Office Manager
10/10 Excellent
Jeanne
Voyage en couple
3 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeanne
Séjour de 5 nuits en janvier 2024
Réponse de Made Citrayasa le 15 févr. 2024
Dear Jeanne, We truly appreciate your time to leave such an amazing review of your recent stay with us. I am thrilled to learn that you had a wonderful experience with us and found it more meaningful in many aspects of our offering. We are absolutely delighted to read that you were impressed with the culinary experience offered by our restaurant, Shrida Taste of Ubud, excellent spa services, and warm hospitality service from the entire team. Thank you for your kind words and recognition. The hotel is a true gem with all the wow experiences you described. We are grateful for your high recommendation, and it would be the greatest compliment to welcome you back someday soon at Royal Kamuela Villas and Suites Ubud. Warm regards, Made CitrayasaFront Office Manager
10/10 Excellent
Darci
Voyage en famille
30 janv. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Darci
Séjour de 2 nuits en janvier 2024
Réponse de Made Citrayasa le 2 févr. 2024
Dear Darci,Thank you very much for taking the time to share such a wonderful review of your recent stay with us. It was such a pleasure to read how you described the whole experience and your overall memorable experience. We take great pride in knowing that the resort facilities and offerings exceeded your expectations and that the team's hospitality and care captured your heart. Your kind words will definitely be shared with them to recognize their efforts and motivate them to continue providing impeccable service to our future guests.We are forever grateful for your kind recommendation, and it would be the greatest compliment to welcome you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager
10/10 Excellent
William
24 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect private pool villa
William
Séjour de 2 nuits en janvier 2024
Réponse de Made Citrayasa le 27 janv. 2024
Dear William,Thank you very much for taking the time to share such an incredible experience of your recent stay. It was an absolute pleasure to have you stay with us and allow us the opportunity to share our magical place with you!We are totally smitten to know that you had a fantastic stay. I am thrilled that you were able to fully experience the amazing luxury retreat and tranquility in the heart of Ubud, the perfect hotel location, the amazing villa with a stunning private pool, and the culinary experience offered by our restaurant, Shrida Taste of Ubud.It would be the greatest compliment to welcome you back someday soon for another exceptional experience at Royal Kamuela Villas and Suites Ubud. Warm regards,Made CitrayasaFront Office Manager
8/10 Bien
Federico
Voyage en couple
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Federico
Séjour de 6 nuits en décembre 2023
Réponse de Made Citrayasa le 10 janv. 2024
Dear Federico,Thank you very much for taking the time to share such an amazing review of your recent stay with us.It is such an honor and a pleasure to have you stay with us. We take great pride in knowing that the experiences and offerings exceeded your expectations and that the team's hospitality and care captured your heart, especially Icha and Dega. Thank you very much for your kind words, and it will definitely be shared with the entire team.We do hope to have another opportunity to welcome you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager
10/10 Excellent
Robert Glenn
Voyage en couple
6 janv. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Robert Glenn
Séjour de 2 nuits en janvier 2024
Réponse de Made Citrayasa le 10 janv. 2024
Dear Robert Glenn,We very much appreciate you sharing such an exceptional rating.We look forward to welcoming you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager
8/10 Bien
Kristy
1 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Decent hotel in the heart of ubud.
Kristy
Séjour de 4 nuits en décembre 2023
Réponse de Made Citrayasa le 10 janv. 2024
Dear Kristy,Thank you very much for sharing your feedback on your recent stay with us.We are thrilled to know that you had a lovely time with us, as you highlighted our hotel location, beautiful rooms, and tranquil hotel environment.Thank you for your constructive feedback about the service, which unfortunately does not quite meet your expectations, so please kindly accept our sincere apology for the inconvenience caused. We have taken serious steps, and the staff has also been re-trained to ensure we always deliver a memorable experience with excellent service.Once again, thank you for your valued accommodation, and we do hope to have another opportunity to welcome you back with a better experience.Warm regards,Made CitrayasaFront Office Manager
10/10 Excellent
Voyageur vérifié
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 6 nuits en décembre 2023
Réponse de Made Citrayasa le 10 janv. 2024
Dear valued guests,Thank you for taking the time to leave such an excellent rating.We do hope to have another opportunity to welcome you back to your next holiday destination in Bali.Warm regards,Made CitrayasaFront Office Manager
10/10 Excellent
Aoife
31 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fab hotel with fab food
Aoife
Séjour de 3 nuits en décembre 2023
Réponse de Made Citrayasa le 10 janv. 2024
Dear Aoife,We highly appreciate your amazing review of your recent stay with us.We are so happy to read your feedback, and it is humbling to know that the experience you received lived up to the high expectations that we aim to provide our guests. I am thrilled to read that our dedicated team took the extra step to contribute to your unforgettable experience, along with our unique setting and atmosphere. Your words of appreciation will surely reach them.Once again, thank you for your valued accommodations and your kind recommendation. We all look forward to welcoming you back for another exceptional experience.Warm regards,Made CitrayasaFront Office Manager