Thank you.

Thanks for sharing your feedback with us, Rebecca. The team at our Red Roof Inn PLUS+ Austin South was saddened to see that we failed to provide you with a satisfactory stay. While we were pleased to read that the staff at check-in was friendly and the room was clean, it was displeasing to read that this was the impression left with you. You stated that the poor odor and the noise disturbances mentioned hindered your stay. As such, your comments may be taken into account.Thanks to your feedback, Red Roof can work towards making the necessary changes. I wish you all the best with your future stays.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

Thank you Suresh, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Austin South. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Austin South. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our staff. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Apologies for the issues you encountered during your stay. Thank you for sharing your feedback and will address with our team.

Hello Erasmo,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn PLUS+ Austin South. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. It is so rewarding to read that you enjoyed the convenience of our location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Dear Marie, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ AUSTIN SOUTH. I am sorry to read that you found our hotel to be rundown. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Apologies for issues you encountered, but will address with our Team and share your feedback

Dear Jerry,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Austin South. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean room, fast check in, easy to get in and out. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Eli,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Austin South. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/5 score. You indicated that you were unsatisfied with noise disturbance early morning. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Apologies for issues you encountered, we will make sure to address them

Dear Emily, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Austin South. It's good to read that you found the location convenient to your travels. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Inmar. The staff and I at the Red Roof Inn PLUS+ Austin South appreciates your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Thank you.

Dear Cynthia,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ AUSTIN SOUTH. I was happy to read you had a very smooth stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Claudia, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ AUSTIN SOUTH. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the loitering you described, the lack of cleanliness you highlighted along with the other concerns mentioned. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hi Dayan,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn PLUS+ Austin South. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Thank you

Thank you for your feedback. Hope to have you with us again, if your travels bring you back to Austin.

Thank you for you review, Cathalyn. The staff at the RED ROOF PLUS+ AUSTIN SOUTH and I were happy we met your needs, prompting 4/5 score. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediresponse Specialist

Carmen,We had a third party check and investigate room and didn't confirm any issues. We've had guest in that room and have not had any complaints. Thank you for letting me know.

Mary,Thank you for letting us know about issue. I will send a third party to come review room.

Thank you.

Hello Marlene, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ AUSTIN SOUTH and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Luis,Thank you for taking the time to write a review of your stay at the RED ROOF PLUS+ AUSTIN SOUTH. It's great to see you enjoyed your stay, resulting in a 5/5 score. I'm also happy you found our spacious parking lot to be wonderful. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediresponse Specialist

Thank you for your review, Rebecca. The staff at the RED ROOF PLUS+ AUSTIN SOUTH and I were upset we let you down, resulting in your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely,Samantha Red Roof Management Rediresponse Specialist

Thank you for sharing your feedback with us, Virginia. The team at the Red Roof Inn PLUS+ Austin South was pleased to know that you were fond of our decent property. However, you made mention of the receptionist lacking customer service. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays in the future.Regards,XaoRed Roof ManagementRediResponse Specialist

Dear Callye, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ AUSTIN SOUTH. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you described. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Thank you for taking the time to write about experience at the RED ROOF PLUS+ AUSTIN SOUTH. Dave, I am glad to read that you had a great encounter with us and we truly appreciate your comments about you found our hotel to be a good place. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Dave, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price!Sincerely, Red Roof Management

Hello Wendy, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn PLUS+ Austin South. It's great to see you enjoyed your stay, resulting in a 5/5 score. It is so rewarding to read that you enjoyed the convenience of our location and the hassle free check in process you had. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. Red Roof can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Red Roof Management

Dear Alba,We appreciate your review following your recent experience at the Red Roof Inn PLUS+ Austin South strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the hospitality of our staff and the room. We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. However, you mentioned that the room was dated which prompted your 3/5 score. Red Roof continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,Red Roof Management

Hello Cliffton,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Austin South and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello William, We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Austin South. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Miriam, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Austin South. We strive to provide guests with all the comforts of home, so I am disappointed to see we fell short with you. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Erick. The staff and I at the Red Roof Inn PLUS+ Austin South was disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Robert, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn PLUS+ Austin South. It's great to see you enjoyed your stay, resulting in a 5/5 score. It's great to read that you had a good night rest while with us. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. Red Roof can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Red Roof Management

Gracias, ojala verlos otra vez por aqui. :)

Hello Cliff, The staff at the Red Roof Inn PLUS+ Austin South and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Robert, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Austin South. We are happy to see that you loved the convenience of the location in regards to the pet friendliness. However, I'm a bit saddened to see that the upkeep of the hotel was not to your liking. Please accept our sincerest apologies for the impact this had on your stay. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you.

Thank you for taking a moment to leave a review, Daniela. The staff and I at the Red Roof Inn PLUS+ Austin South appreciates your 4/5 score following your stay. I am happy that you had a good stay with us. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Thank you for your feedback, we are working on that.

Hello George, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Austin South. We are happy that you were pleased with the comfort of the room and It's accommodations, prompting your 5/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Brandon, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Austin South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You indicated that you were unsatisfied with your stay as it took 15 minutes to get you check-in and not being made aware of the 50 deposit policy priory to check-in. We are sorry if this caused you any inconvenienced. In the future when booking at any of our Red Roof locations, you can visit our redroof.com website directly to get information on the terms and policies as well as building information. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Seyed, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Austin South. We are glad to have earned your 5/5 score. In regards to checking the bed and the sheets, we always ensure to provided a clean an comfortable stay for all our guests. Your feedback is very important to us, so thank you for sharing.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Alejandra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ AUSTIN SOUTH and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Austin South, Hilario. I am sorry that your experience did not meet your expectations. You stated that the faulty heater hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,Red Roof Management

Hello Roxann, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Austin South and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Thank you, Zachary, for telling us about your stay at the Red Roof Inn PLUS+ Austin South, I am glad you found our hotel to be convenient. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist