Piscine extérieure, chaises longues

Avis sur The Georgian Terrace Hotel

The Georgian Terrace Hotel
659 Peachtree St NE, Atlanta, GA

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 1244 avis sur 2244." "
Note des voyageurs de 8 (Bien), d’après 437 avis sur 2244." "
Note des voyageurs de 6 (Satisfaisant), d’après 261 avis sur 2244." "
Note des voyageurs de 4 (Médiocre), d’après 160 avis sur 2244." "
Note des voyageurs de 2 (Horrible), d’après 142 avis sur 2244." "

8,6/10

Propreté

8,4/10

Personnel et service

7,8/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

MARIE CHRISTINF

Voyage en famille
Les points forts : Propreté et confort de la chambre
Très bien
Très correct les prises murales laissent à désirer pour le reste aucun souci personnel très aimable
Séjour de 5 nuits en novembre 2022
Réponse de General Management le 2 déc. 2022
Thank you so much for sharing this excellent rating with us! We are so pleased that you enjoyed your stay, and look forward to welcoming you back soon! Best regards!

8/10 Bien

Kadi, Abidjan

Voyage en famille, Voyage en groupe
Les points forts : Propreté et équipements
L’établissement est magnifique et très impressionnant. Très très bien situé. Le personnel a l’accueil est peu accueillant et il faut demander les choses plusieurs fois et insister pour avoir un retour . L’établissement a une fréquentation des fois peu recommandable . Des personnes ivres mortes dans l’ascenseur, des drogués a l’entrée...
Séjour de 6 nuits en juillet 2019
Réponse de Managing Director le 8 août 2019
Kadi, thank you for choosing The Georgian Terrace and sharing your experience. We are happy to know how much you liked our beautiful property as well as our convenient location. Our main goal is to ensure you receive outstanding service, and we are sorry we were slow to respond. Your feedback will be shared with our team as a reminder of the importance of prompt and efficient service. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Guido Piccinni, Managing Director

8/10 Bien

Tim

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great place to stay. Prompt and friendly people
Séjour de 1 nuit en mars 2024
Réponse de Managing Director le 28 mars 2024
Dear Tim, Thank you very much for your kind review! We are delighted to hear that you enjoyed your stay with us. Providing prompt and friendly service to our guests is a top priority for us, and we are thrilled that you experienced just that during your time here. We hope to have the pleasure of welcoming you back to The Georgian Terrace again soon for another wonderful stay.Safe Travels,Antonio JonesManaging Director

10/10 Excellent

William

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nessa st the front desk was great!
Séjour de 1 nuit en mars 2024
Réponse de Managing Director le 28 mars 2024
Dear William, We are thrilled you had an excellent stay at The Georgian Terrace, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Safe Travels,Antonio JonesManaging Director

8/10 Bien

Leah

Les points forts : Infrastructures et conditions de l’hébergement
We thoroughly enjoyed our stay. The only issue we had was one day we advised the desk that we needed new linen and after a full day away, we came back to it not being done. I reached out to have it done again, was told it would happen and it never did.
Séjour de 3 nuits en mars 2024
Réponse de Managing Director le 26 mars 2024
Dear Leah, Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed your overall experience at The Georgian Terrace. However, we apologize for the inconvenience you encountered regarding the delay in receiving new linen despite your request. Rest assured, we have addressed this issue with our housekeeping team to ensure it does not happen again in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a seamless stay.Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Kevner

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Fojan Momen le 24 mars 2024
Thank you for choosing The Georgian Terrace! We are delighted to hear that you had a wonderful experience with us. Your kind rating and feedback mean a lot to us. We look forward to welcoming you back soon for another exceptional stay!

10/10 Excellent

Florentino

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Managing Director le 24 mars 2024
Dear Florentino, Thank you for the high rating. It is always gratifying to receive praise for exceeding expectations; we are pleased you had a delightful stay. We enjoy offering something for every traveler with style and Southern hospitality. It was our pleasure serving you at The Georgian Terrace, and we hope to see you again soon. Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Bertina

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Managing Director le 23 mars 2024
Dear Bertina, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at The Georgian Terrace, and we look forward to welcoming you back soon. Safe Travels,Antonio JonesManaging Director

4/10 Médiocre

Gina

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
My room was very worn down and looked nothing like photos. There was no overhead light in the bedroom so it was very dark, and a light in the shower didn’t work so it was dark as well. Overall just dingy and a little creepy as a solo female traveler.
Séjour de 1 nuit en mars 2024
Réponse de Managing Director le 20 mars 2024
Dear Gina, We apologize for the disappointment you experienced during your stay with us. It is disheartening to read that we did not meet some of your expectations and that you encountered issues with the lighting. Your comfort is our top priority, and we regret that we fell short of providing you with a satisfactory experience. We will address the maintenance concerns you highlighted to ensure that future guests do not encounter similar inconveniences. We appreciate your feedback as it helps us improve, and we hope for the opportunity to welcome you back and showcase the true standard of hospitality we aim to deliver.Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Tina, Lorton

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Thank you for a very lovely and comfortable visit.
Séjour de 1 nuit en mars 2024
Réponse de Managing Director le 18 mars 2024
Dear Tina, We appreciate you taking the time to leave your kind rating for The Georgian Terrace. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon!Safe Travels,Antonio JonesManaging Director

8/10 Bien

Lee Anne

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Our only disappointment was in dinner at the Livingston in the hotel. The Georgian Terrace had some of the friendliest employees I’ve seen in a hotel in a long time.
Séjour de 1 nuit en mars 2024
Réponse de Managing Director le 14 mars 2024
Dear Mr. Anne, We are grateful for your feedback and thrilled to hear that you found our team at The Georgian Terrace to be exceptionally friendly during your stay. However, we regret to learn of your disappointment with your dining experience at The Livingston within the hotel. Please know that we take all guest feedback seriously and will use your comments to improve and enhance our dining offerings. We hope to have the opportunity to welcome you back in the future for a more satisfying culinary experience. Thank you for choosing to stay with us.Safe Travels,Antonio JonesManaging Director

10/10 Excellent

JESSICA, JASPER

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Check in took to long but otherwise it is great as usual
Séjour de 1 nuit en mars 2024
Réponse de Managing Director le 11 mars 2024
Dear Jessica, It was a pleasure to read your review and learn how much you enjoyed your stay. However, we regret the issue you encountered upon check-in and for the inconvenience it caused. Thank you very much for sharing your experience so future guests can see what makes The Georgian Terrace an excellent choice.Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Amanda

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Excellent
Réponse de Managing Director le 11 mars 2024
Dear Amanda, Thank you for the high rating. It is always gratifying to receive praise for exceeding expectations; we are pleased you had a delightful stay. We enjoy offering something for every traveler with style and Southern hospitality. It was our pleasure serving you at The Georgian Terrace, and we hope to see you again soon. Safe Travels,Antonio JonesManaging Director

8/10 Bien

Rodrigo, merida

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Awful downtown Atlanta in general - food was disgusting
Séjour de 1 nuit en janvier 2024
Réponse de Donel Fernandes le 11 mars 2024
Rodrigo, Good morning and thank you for your recent stay with us. I am disappointed to read that you did not enjoy your F&B experience as well as the Downtown Atlanta area. Please rest assured that I will be reviewing your comments with our F&B management team to ensure your concerns are addressed accordingly. Regards,

8/10 Bien

Scott

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Managing Director le 12 mars 2024
Dear Scott, Thank you for choosing The Georgian Terrace. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Catherine

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Classic property with pleasant staff
Séjour de 1 nuit en mars 2024
Réponse de Fojan Momen le 10 mars 2024
We're glad to hear that you're enjoying your stay with us! Our team works hard to provide a pleasant experience. If there's anything else we can do to make your stay more enjoyable, please let us know

6/10 Satisfaisant

Duncan

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
We stayed at the Georgian Terrace to attend a show at the Fox. Location was perfect! Hotel is nice with good restaurants in it. Our room was a good size, but the bed was awful quite frankly. Extremely small and way too soft. We ended up leaving at 4 am to drive home to get in our own bed it was so bad. Everything else was great!
Séjour de 1 nuit en février 2024
Réponse de Managing Director le 7 mars 2024
Dear Duncan, Thank you for reviewing your time with us. While we are glad to read that you loved our location and our accommodations, we are sorry to read that you had to leave us earlier than expected. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our beds. We appreciate your business and regret that we did not provide you with a good night's sleep. We hope to have another chance to welcome you on a future visit.Safe Travels,Antonio JonesManaging Director

4/10 Médiocre

Ericka

Voyage en couple
The room looked nothing like photos hard wood floor had pieces and gaps the kitchen was dirty the fridge leaked water and the walls had spots there were dead lady bugs just not good The only positive was the restaurant the breakfast
Séjour de 2 nuits en mars 2024
Réponse de Donel Fernandes le 4 mars 2024
Ericka, Thank you for your recent stay and for taking the time to write a review on our property. I was disappointed to read you did not have a pleasurable stay on property. Please rest assured that I will be reviewing your comments with our management team to ensure that your concerns are addressed accordingly. Regards,

10/10 Excellent

Simmona

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I throughly enjoyed my stay at The Georgian Terrace- it is absolute gem! The staff made my time even more enjoyable. While some areas need upgrading, the treatment I received more than compensated for anything that was dated. I would most definitely recommend this hotel and stay here again!
Séjour de 4 nuits en février 2024
Réponse de Donel Fernandes le 4 mars 2024
Simmona, Thank you for your recent stay and for taking the time to write a review on our property. I was pleased to read that you enjoyed your stay as well as the staff that you encountered. Should your travels ever bring you back to the Atlanta area, it would be an honor to have you as our guest once more. Regards,

10/10 Excellent

Gaye

Séjour de 2 nuits en février 2024
Réponse de Donel Fernandes le 22 mars 2024
Gaye, Thank you for your recent stay and for taking the time to rate your stay. I am pleased to see that you found your stay to be a 5 out of 5. Should your travels ever bring you back to the Atlanta area, it would be an honor to have you as our guest once more. Regards,

10/10 Excellent

Alexis

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was a pleasure to stay and the convenience to the Fox Theater.
Séjour de 1 nuit en février 2024
Réponse de Managing Director le 2 mars 2024
Dear Alexis, We are delighted to hear that you enjoyed your stay with us and found our location convenient for attending the Fox Theater. Ensuring our guests' comfort and satisfaction is our top priority, and we're thrilled that we could contribute positively to your experience. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Thank you for choosing The Georgian Terrace.Safe Travels,Antonio JonesManaging Director

6/10 Satisfaisant

Connie

Voyage en couple
Les points forts : Propreté
Beautiful historic hotel with very friendly and helpful front desk and bell hops. Our room was in the original part of hotel. Clean and attractive but lacking in bathroom counter space. Room lighting was not great; bathroom definitely needs more mirror lighting. No room fridge.
Séjour de 3 nuits en février 2024
Réponse de Managing Director le 2 mars 2024
Dear Connie, We sincerely appreciate your thoughtful feedback regarding your recent stay at our hotel. It delights us to learn that you found our front desk staff and bellhops friendly and accommodating. It's wonderful to hear that you liked your room and found it clean and pleasing. Your comments regarding the bathroom counter space and lighting are duly noted, and we will certainly consider them for future improvements. We value your patronage and hope to have the pleasure of welcoming you back for a more memorable stay in the future.Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Raphael

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Historical location. Amazing view and picturesque.
Séjour de 1 nuit en février 2024
Réponse de Managing Director le 1 mars 2024
Dear Raphael, Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you appreciated the historical charm of our location and enjoyed the breathtaking views it offers. Providing our guests with a picturesque setting is always a top priority, and we are thrilled that we were able to meet your expectations. We hope to have the pleasure of welcoming you back to The Georgian Terrace for another memorable stay in the future.Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Daniel

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Perfect location, wonderful service, extremely clean - I’ll be back! 🏆
Séjour de 1 nuit en février 2024
Réponse de Managing Director le 1 mars 2024
Dear Daniel, We are delighted to hear that you thoroughly enjoyed your stay with us! Our prime location, exceptional service, and dedication to cleanliness are integral parts of the experience we strive to provide for our guests. We appreciate your positive feedback and look forward to welcoming you back to The Georgian Terrace in the near future! Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Anthony

Séjour de 2 nuits en février 2024
Réponse de Managing Director le 1 mars 2024
Dear Anthony, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at The Georgian Terrace, and we look forward to welcoming you back soon.Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Ronald

Les points forts : Propreté
Séjour de 1 nuit en février 2024
Réponse de Managing Director le 29 févr. 2024
Dear Ronald,Thank you for choosing The Georgian Terrace. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant visit. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Adam

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Loved this hotel. Large rooms, excellent customer service, and convenient location for public transportation.
Séjour de 3 nuits en février 2024
Réponse de Managing Director le 28 févr. 2024
Dear Adam, Thank you for reviewing your recent stay at The Georgian Terrace. We are glad you had a perfect visit and that our well-kept accommodation and exceptional hospitality met your expectations. It is great to see that you liked our convenient location near public transportation. Thank you again for being our guest, and we look forward to your next visit.Safe Travels,Antonio JonesManaging Director

4/10 Médiocre

Fifi

Voyage en couple
Les points forts : Propreté et équipements
The room is not clean, We decided to check out around 12:00 am, didn’t spend night after been charged for room and parking,
Séjour de 1 nuit en février 2024
Réponse de Managing Director le 1 mars 2024
Dear Fifi, Thank you for being our guest and for your candid comments. We genuinely regret not meeting your expectations during your time with us, and we appreciate you bringing these concerns to our attention. We are also sorry for the billing issues you are having and will share your concerns appropriately. Thank you again, and we are grateful for your patience.Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Keri

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Managing Director le 27 févr. 2024
Dear Keri, Thank you for rating your stay at The Georgian Terrace. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Safe Travels,Antonio JonesManaging Director

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location near restaurants and fox theater
Séjour de 1 nuit en février 2024
Réponse de Managing Director le 26 févr. 2024
Dear David, We are delighted to hear that you enjoyed our hotel's excellent location, nestled conveniently close to a variety of restaurants and the renowned Fox Theater. Providing our guests with a prime location to explore the local dining scene and cultural attractions is one of our top priorities, and we are thrilled that it enhanced your overall experience. We strive to offer a comfortable and convenient stay for all our guests, and we hope to have the pleasure of welcoming you back to The Georgian Terrace in the near future. Thank you for choosing our hotel for your accommodations.Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Dee, West Chester

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The Georgian Terrace is a classy Southern Lady. I grew up in Atlanta and am happy to see a glimpse of the city I once knew long ago. Lovely historical hotel with modern yet tasteful amenities. I very much enjoyed my stay.
Séjour de 1 nuit en février 2024
Réponse de Managing Director le 26 févr. 2024
Dear Dee, Thank you so much for taking the time to share your experience with us. We're delighted to hear that The Georgian Terrace provided you with a glimpse of the Atlanta you remember fondly from years past. Our historic property combines timeless elegance with modern conveniences, and we're thrilled that you found our amenities to be both tasteful and enjoyable. It was our pleasure to have you as our guest, and we hope to welcome you back for another memorable stay in the future.Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Glenda, Spring Creek

Séjour de 1 nuit en février 2024
Réponse de Donel Fernandes le 22 mars 2024
Glenda, Thank you for your recent stay and for taking the time to rate your stay. I am pleased to see that you found your stay to be a 5 out of 5. Should your travels ever bring you back to the Atlanta area, it would be an honor to have you as our guest once more. Regards,

10/10 Excellent

Michael

Les points forts : Propreté
Séjour de 1 nuit en février 2024
Réponse de Managing Director le 25 févr. 2024
Dear Michael, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at The Georgian Terrace, and we look forward to welcoming you back soon.Safe Travels,Antonio JonesManaging Director

8/10 Bien

Stephen

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Managing Director le 24 févr. 2024
Dear Stephen, We appreciate your gracious rating about your stay at The Georgian Terrace. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Carolyn

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Managing Director le 23 févr. 2024
Dear Carolyn, We are thrilled you had an excellent stay at The Georgian Terrace Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Kelly

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Managing Director le 22 févr. 2024
Dear Kelly, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at The Georgian Terrace, and we look forward to welcoming you back soon.Safe Travels,Antonio JonesManaging Director

8/10 Bien

nicole

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice property. Friendly staff.
Séjour de 3 nuits en février 2024
Réponse de Managing Director le 20 févr. 2024
Dear Nicole, Thank you very much for your kind review! We are delighted to hear that you enjoyed your stay at The Georgian Terrace. Our team takes great pride in providing a warm and welcoming atmosphere for all our guests, and we are pleased that you found our staff to be friendly. We strive to create a memorable experience for each guest, and we hope to have the opportunity to welcome you back in the future for another enjoyable stay at our property.Safe Travels,Antonio JonesManaging Director

6/10 Satisfaisant

Dana

Séjour de 1 nuit en février 2024
Réponse de Donel Fernandes le 22 mars 2024
Dana, Thank you for your recent stay and for taking the time to write a review on our property. I was disappointed that you did not find your stay worthy of 5 stars. Should your travels ever bring you back to the Atlanta area, it would be an honor to have you as our guest once more. Regards,

10/10 Excellent

ELIZABETH

Voyage en couple
Les points forts : Équipements
Beautiful hotel and right across from the Fox Theater!
Séjour de 1 nuit en février 2024
Réponse de Managing Director le 20 févr. 2024
Dear Elizabeth, Thank you for taking the time to share your experience with us! We are delighted to hear that you found our hotel beautiful and appreciated its proximity to the Fox Theater. We strive to offer our guests a comfortable and convenient stay, and it's rewarding to know that we succeeded in meeting your expectations. We hope to have the pleasure of welcoming you back for another enjoyable stay in the near future!Safe Travels,Antonio JonesManaging Director

4/10 Médiocre

Eddie C

This was unsatisfactory I reserved a one bedroom apartment equipped with kitchen area for my 60th gathering, got to property had a one bedroom suite no kitchen tried to switch rooms with kitchen property said they were all booked. My room was confirmed before I got to the property and when I got there totally different not satisfied at all. When you book something you should be honored and what you have booked
Séjour de 1 nuit en février 2024
Réponse de Managing Director le 20 févr. 2024
Dear Eddie, We apologize for the inconvenience you experienced during your recent stay with us. We understand the importance of having your accommodation preferences met. It is truly regrettable that the room provided did not match your reservation, and we apologize for any disappointment or frustration this may have caused. We strive to ensure that all reservations are honored to the best of our ability, and we are genuinely sorry for falling short in your case. Your feedback is invaluable to us, and we will use it to improve our services and prevent such occurrences in the future. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience. Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Whitney J

Séjour de 2 nuits en février 2024
Réponse de Donel Fernandes le 22 mars 2024
Whitney J, Thank you for your recent stay and for taking the time to rate your stay. I am pleased to see that you found your stay to be a 5 out of 5. Should your travels ever bring you back to the Atlanta area, it would be an honor to have you as our guest once more. Regards,

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
There was no chair in the room to sit sown on. The heat was not working properly.
Séjour de 1 nuit en février 2024
Réponse de Managing Director le 19 févr. 2024
Dear Michael, Thank you for choosing The Georgian Terrace and for the generous rating. We sincerely apologize for the inconvenience you experienced during your stay. We regret to hear that there was no chair in your room and that the heating system did not meet your expectations. Providing a comfortable and pleasant stay for our guests is our top priority, and we apologize for falling short in this instance. Your feedback is invaluable to us, and we will ensure that these issues are addressed promptly to prevent any recurrence in the future. We hope to have the opportunity to welcome you back for a more enjoyable experience.Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Yury, Benicia

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Friendly
Séjour de 4 nuits en février 2024
Réponse de Managing Director le 19 févr. 2024
Dear Yury, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at The Georgian Terrace, and we look forward to welcoming you back soon.Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Shiree Alice

Les points forts : Propreté et infrastructures et conditions de l’hébergement
I enjoyed the old school historical vibe the hotel had and how welcoming all the hotel staff were. Great customer service
Séjour de 2 nuits en février 2024
Réponse de Managing Director le 19 févr. 2024
Dear M. Alice, Thank you for sharing your experience with us! We're delighted to hear that you appreciated the classic historical ambiance of our hotel and found our staff to be welcoming. Providing exceptional customer service is our priority, and we're thrilled that we could exceed your expectations. We look forward to welcoming you back to The Georgian Terrace for another memorable stay in the future!Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Lisa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The Terrace is always safe, employees are friendly and everyone is very accommodating. We have stayed there multiple times for medical reasons long term, it is always a great place to stay!
Séjour de 6 nuits en février 2024
Réponse de Managing Director le 19 févr. 2024
Dear Lisa, Thank you so much for taking the time to share your experience at The Georgian Terrace. We're delighted to hear that you found our hotel to be a safe and welcoming environment, and that our team made your stay enjoyable. Providing exceptional service to our guests, especially during challenging times such as medical stays, is always our priority. We appreciate your loyalty and look forward to welcoming you back for future visits.Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Thomas

Séjour de 1 nuit en février 2024
Réponse de Donel Fernandes le 22 mars 2024
Thomas, Thank you for your recent stay and for taking the time to rate your stay. I am pleased to see that you found your stay to be a 5 out of 5. Should your travels ever bring you back to the Atlanta area, it would be an honor to have you as our guest once more. Regards,

10/10 Excellent

Anais, Doral

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very clean and quiet, we really enjoyed our stay. Thank you
Séjour de 1 nuit en février 2024
Réponse de Managing Director le 19 févr. 2024
Dear Anais, Thank you very much for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our accommodations to be exceptionally clean and quiet, contributing to a pleasant experience during your time with us. Providing a serene and immaculate environment for our guests is a top priority, and we are thrilled that we were able to meet your expectations. Your appreciation means a great deal to us, and we hope to have the pleasure of welcoming you back to The Georgian Terrace for another enjoyable stay in the future.Safe Travels,Antonio JonesManaging Director

8/10 Bien

Courtney

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property itself is beautiful and the staff is super friendly, Ellis and Thembela especially. I’d stay here again, but see below for more information. Our room was clean, but didn’t really have a big overhead light, just relied on the three lamps in the main room. Internet is free, but only lasts for 48 hours before you have to reconnect. Our toilet was also not caulked down entirely so it moved a little. Overall, an amazing experience at a very safe hotel. I’d recommend it to friends and family for sure.
Séjour de 3 nuits en février 2024
Réponse de Managing Director le 19 févr. 2024
Dear Courtney, We are delighted to hear that you enjoyed the beauty of our property and the friendly service provided by Ellis and Thembela. We appreciate your feedback regarding the room lighting and internet connectivity, and we will certainly look into improving these aspects for a more comfortable stay. Our sincere apologies for any inconvenience caused by the toilet issue; rest assured, we will address this promptly. We're thrilled that despite these minor issues, you had an amazing experience and felt safe during your stay. Thank you for recommending The Georgian Terrace to your friends and family—we look forward to welcoming you back soon!Safe Travels,Antonio JonesManaging Director

10/10 Excellent

Amber

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Beautiful property. Great service.
Séjour de 1 nuit en février 2024
Réponse de Managing Director le 18 févr. 2024
Dear Amber, Thank you for acknowledging our outstanding service at The Georgian Terrace. We are dedicated to providing an exceptional experience for every guest; therefore, we are thrilled we exceeded your expectations. We appreciate you mentioning the well-maintained property. We look forward to seeing you again soon.Safe Travels,Antonio Jones,Managing Director

4/10 Médiocre

Germin

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Managing Director le 19 févr. 2024
Dear Germin, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Safe Travels,Antonio JonesManaging Director