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Avis sur Rodeway Inn & Suites

2 out of 5
Rodeway Inn & Suites
2375 Delk Road, I-75 Exit 261 (Delk Rd SE), Marietta, GA

Avis

5,8
Note des voyageurs de 10 (Excellent), d’après 151 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 212 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 217 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 187 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 237 avis sur 1004." "

6,0/10

Propreté

6,2/10

Personnel et service

5,2/10

Équipements

5,4/10

Infrastructures et conditions de l’hébergement

5,6/10

Écoresponsabilité

Avis

2/10 Horrible

Lucie

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
La mauvaise senteur en rentrant dans la chambre, pas de fer a repasser,, pas de déjeuner
Séjour de 1 nuit en janvier 2023
Réponse de General Manager le 17 févr. 2023
Thank you for your stay at our hotel. We have instructed our maid staff to review your stay and provide irons in your room. Thank you for your feedback.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement
Beaucoup de bruit
Hôtel situé à proximité d'une route à grand passage, très mauvaise isolation phonique.

2/10 Horrible

William

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Took way too long to check in; place office run down and smells bad, if I could have canceled and got a refund I would have. Non smoking room smelled like smoke and weed
Séjour de 1 nuit en avril 2024
Réponse de Sunny le 17 avr. 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the problems you encountered, which fell far short of the standards we aim to provide.

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good service
Séjour de 2 nuits en avril 2024
Réponse de Sunny le 17 avr. 2024
Thank you for taking the time to leave a perfect 5-star rating and share your kind words about our service! We are thrilled that you had a positive experience with our staff.We hope to welcome you back again soon so we can continue to exceed your expectations!

8/10 Bien

Sonja

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
It was decent. Outside had a good bit of trash. Looks like it was being remodeled. Once the remodel is finished it will be much better.
Séjour de 2 nuits en avril 2024
Réponse de Sunny le 15 avr. 2024
Thank you for your feedback about your recent stay at our hotel! We appreciate you taking the time to share your thoughts, and we're happy to hear you found our accommodations "decent" with a 4-star rating.We apologize for the presence of trash outside the hotel. This is not the standard we strive for, and we are taking steps to address it immediately with our cleaning crew.We're glad you noticed our ongoing renovations! We're excited to be improving the overall guest experience, and we appreciate your understanding as we work towards completion.

4/10 Médiocre

Jade

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
Only the shower worked, cord was cut from the blow dryer. Called for room service 2x never came had to go get the towels from them ourselves
Séjour de 2 nuits en avril 2024
Réponse de Sunny le 15 avr. 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the inconveniences you encountered with the room amenities and room service.

4/10 Médiocre

Macario

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Did not like the fact that when I turned on the TV, it started at the highest volume every time. Also there was a crack pipe on the trash can outside of the office, where the door handle had been broken. The base on the floor was partly fallen off the wall, I was even afraid to take a shower thinking muddy water would come out. Over all this place needs major remodeling.
Séjour de 1 nuit en avril 2024
Réponse de Sunny le 12 avr. 2024
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for the problems you encountered, which fell far short of the standards we aim to provide.We value your business and hope that by addressing these issues promptly, we can demonstrate our commitment to providing a comfortable and safe environment for all our guests. Please don't hesitate to contact us directly at property Manager, if you have any further concerns or if there's anything we can do to improve your stay.

2/10 Horrible

Lisa

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Toilet want flush wall are falling apart. I don’t feel like complaining to Indians because I’m tired but will never ever come back. Thanks
Séjour de 1 nuit en avril 2024
Réponse de Sunny le 11 avr. 2024
Thank you for reaching out about the problems you encountered in your room. We sincerely apologize for the inconvenience caused by the malfunctioning toilet and damaged walls.

2/10 Horrible

Emily

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The rooms say no smoking but all of them STINK of cigarettes smoke. We had to moved to another room due to cleanliness and even the next room was IFFFY!
Séjour de 2 nuits en avril 2024
Réponse de Sunny le 8 avr. 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that the rooms you were assigned did not meet our non-smoking policy and cleanliness standards.We value your business and hope you will give us another chance to demonstrate the high standards of cleanliness and smoke-free environment we take pride in.Sincerely,The Rodeway Inn Management Team

2/10 Horrible

Patricia

Voyage en famille
Les points faibles : Équipements
The smell of cigarettes was horrible, the room had a dirty bathroom and there was noise in the hallways all night. I booked two nights but didn't stay, I left on the first night
Séjour de 2 nuits en mars 2024
Réponse de Sunny le 8 avr. 2024
We value your business and hope you will give us another chance to demonstrate the high standards of cleanliness and smoke-free environment we take pride in.Sincerely,The Rodeway Inn Management Team

2/10 Horrible

Anastasia, MIRAMAR

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Sunny le 2 avr. 2024
e value your feedback and hope you will give us another chance to demonstrate the hospitality we strive to provide. Please don't hesitate to contact us if you'd like to discuss your experience further.Sincerely,The Rodeway Inn Management Team

6/10 Satisfaisant

Marquetius

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mars 2024
Réponse de Sunny le 27 mars 2024
Thank you for your honest feedback. We're sorry to hear that your stay wasn't quite a 5-star experience. We would appreciate it if you could elaborate on what fell short of your expectations. Your insights are valuable as we strive to continuously improve our guest experience.

2/10 Horrible

Teron

Séjour de 1 nuit en mars 2024
Réponse de Sunny le 10 avr. 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are incredibly sorry to hear that your experience only merited a 1-star rating, and we sincerely apologize for falling short of your expectations.

4/10 Médiocre

Tiffany

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property could have been cleaned
Séjour de 2 nuits en mars 2024
Réponse de sunny le 19 mars 2024
Dear Tiffany,Thank you for your feedback regarding your recent stay at our property. We sincerely apologize that the cleanliness of your room did not meet your expectations. We take guest feedback very seriously and strive to provide a spotless environment for all our guests.Sincerely,The Management of Rodeway Inn

4/10 Médiocre

Milton

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Everyone is broken and or unfixable damaged. And very unsanitary panties behind fridge ECT ECT. Too much
Séjour de 4 nuits en mars 2024
Réponse de Sunny le 14 mars 2024
We value your business and hope you will give us another chance to demonstrate the level of service and hospitality we strive to offer.Sincerely,The Rodeway Inn Management Team

8/10 Bien

Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kool place. Spacious
Séjour de 3 nuits en mars 2024
Réponse de Sunny le 12 mars 2024
"We're so glad you enjoyed your stay! We hope to welcome you back again soon."

10/10 Excellent

Milton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Sunny le 10 mars 2024
Dear Milton,We were thrilled to see your recent 5-star review of your stay at our hotel! Your kind words about our accommodation truly mean a lot to us. We hope you'll consider staying with us again soon. We'd love to welcome you back and create another memorable stay for you. Sincerely,General Manager.

8/10 Bien

Jonathan

Voyage d’affaires, Voyage en couple
Les points forts : Propreté et personnel et service
Staff is fast and communicates well. I don't usually stay at one of these hotels. I prefer Hampton Inn and Holiday Inn, but this one was convenient for me.
Séjour de 1 nuit en février 2024
Réponse de Manager le 19 févr. 2024
Thank you for your feedback. We appreciate your comments.

2/10 Horrible

Joseph

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
There were roaches everywhere, all night. There was food, actual chunks of food on the ceiling, entire room crusted from many previous stays. I think maybe one outlet had worked. Most of the sockets look like they've caught on fire a few times. Can share photos on here? I never write reviews and ive stayed here a bit in the past but my last stay was absolutely one of the worst stays that ive been anywhere. $70 and for what?
Séjour de 1 nuit en février 2024
Réponse de Manager le 15 févr. 2024
Thank you for your feedback. We strive to make our guest experience as enjoyable as possible. We are sorry your you encountered problems. Our rooms are sprayed monthly and the rooms are inspected every day. We have alerted our cleaning and maintenance crew regarding your comments. Thank you for your comments.

2/10 Horrible

Charles

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The manager at the outlet was very nice and thoughtful. The hotel itself wasn’t really my cup of tea . I had a late flight in town I was just exhausted and the manager was the only reason I stay at the hotel. It is very outdated and reminds me of the motels from Miami
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 4 févr. 2024
Thank you for your feedback. We will be renovating shortly. We appreciate your comments.

8/10 Bien

Timothy

Les points forts : Personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 4 févr. 2024
Thank you for your comments. We appreciate your feedback.

10/10 Excellent

Brandon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
👍
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 30 janv. 2024
Thank you for your feedback. We appreciate your comments to help improve our hotel.

4/10 Médiocre

Alex

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room had roaches, towels had stains on them, people in the next room were banging on the wall and talking loud. No roll of toilet tissue. My stay there was okay. I don't think I will be back.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 30 janv. 2024
Thank you for your feedback. We appreciate your comments to help improve our hotel.

6/10 Satisfaisant

Axel

Séjour de 2 nuits en janvier 2024
Réponse de Manager le 12 févr. 2024
Thank you for your feedback. We appreciate your comments.

6/10 Satisfaisant

Axel

Séjour de 1 nuit en décembre 2023
Réponse de Manager le 30 janv. 2024
Thank you for your feedback. We appreciate your comments to help improve our hotel.

8/10 Bien

Tony

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 18 janv. 2024
Thank you for your feedback. We appreciate the opportunity to improve your stay.

10/10 Excellent

Edric

Séjour de 1 nuit en janvier 2024
Réponse de Manager le 30 janv. 2024
Thank you for your feedback. We appreciate your comments to help improve our hotel.

8/10 Bien

Timothy

Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 18 janv. 2024
Thank you for your comments. We appreciate your feedback.

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
PDG=Pretty Damn Good
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 18 janv. 2024
Thank you for your comments. We appreciate your feedback. Thank you.

8/10 Bien

Brandon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Manager le 18 janv. 2024
Thank you for the feedback. We appreciate your comments. Thank you.

10/10 Excellent

Brandon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 18 janv. 2024
Thank you for your response. We appreciate the feedback. Thank you.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Usually decent, was cold and shabby for price
Heat didn't work so great, and, there was, No hot water at the sink, so that really sucked. I usually have a decent experience here, but it is what it is
Séjour de 4 nuits en janvier 2024
Réponse de Manager le 13 janv. 2024
Thank you for your feedback. Our maintenance crew is checking all of the heaters for status.

8/10 Bien

Tony

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 13 janv. 2024
Thank you for your feedback. We appreciate your comments.

10/10 Excellent

Xavier

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 4 févr. 2024
Thank you for your feedback. We appreciate your comments.

10/10 Excellent

wayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Rodeway Inn & Suites
Has got to be one of the cleaner and very well kept hotels that i've stayed in for a very long time !! Did not see one single bug during my entire stay. There were only two negative points about my stay at Rodeway. One was the obnoxious noise that the bathroom exhaust fan would make when you'd turn on the light and fan and the other would have to have to have been finding the place, it was so tucked away that it was very hard to find !! Other than that I've no complaints about the hotel at all, was definitely one of the cleaner and bug free places I've stayed at !!!
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 13 janv. 2024
Thank you for your feedback. We appreciate your comments.

10/10 Excellent

Kiara

Séjour de 1 nuit en décembre 2023
Réponse de Manager le 13 janv. 2024
Thank you for your feedback. We appreciate your comments.

10/10 Excellent

Money

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good people running this hotel Better than a lot of places I stayed
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 13 janv. 2024
Thank you for your feedback. We appreciate your comments.

8/10 Bien

Soraya

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, safe, and convenient. Available and courteous staff
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 13 janv. 2024
Thank you for your feedback. We appreciate your comments.

2/10 Horrible

Victoria

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arrived and couldn’t even check in, lobby was closed and all lights around building were off. Called the property multiple times and they immediately failed. Checked into another nearby hotel and messaged Expedia about a refund. They said the hotel had seventy two hours to respond and when they didn’t, my refund was denied. Instead of recognizing that the hotel not responding was my initial problem, they used that as the reason I couldn’t get a refund instead. Only when I flipped it around and stated that Expedia is the one marketing a hotel that I couldn’t check into, did they allow the refund. Ridiculous process and definitely not a place to stay, you can’t check in even if you wanted to lol
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 13 janv. 2024
Thank you for your feedback. Choice hotels has responded to your issues.

6/10 Satisfaisant

Oleg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
You call that a breakfast? 😑
Nice place but so-called breakfast was super pathetic. I grabbed a yogurt to go and called it good 😑
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 13 janv. 2024
Thank you for your comments. However, you must have stayed at a different hotel as we do not provide a breakfast.

10/10 Excellent

Jeanette

Voyage en couple
Les points forts : Propreté et personnel et service
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 13 janv. 2024
Thank you for your feedback. We appreciate your comments.

10/10 Excellent

Joseph

Les points forts : Propreté
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 13 janv. 2024
Thank you for your feedback. We appreciate your comments.

2/10 Horrible

Christopher

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Roadway inn sucks
Roadway inn had No power, they were closed, I want a refund.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 13 janv. 2024
We are sorry for the inconvenience. The power outage was due to a transformer that exploded and was out of our control. Thank you for your concerns.

2/10 Horrible

Ego

Réponse de Manager le 7 févr. 2024
Thank you for your feedback. We appreciate your comments.

4/10 Médiocre

Ego

Réponse de Manager le 7 févr. 2024
Thank you for your feedback. We appreciate your comments.

2/10 Horrible

MARK

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very dirty, staff NOT friendly, danger area. NOT recommended.
Séjour de 6 nuits en novembre 2023
Réponse de Manager le 13 janv. 2024
Thank you for your feedback. We have retrained our cleaning staff and front desk personnel. Changes have been made. Thank you.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the value and cleanliness of the room. It was worn and simply equiped but cleanliness was top notch. I had a great time taking a mental break from my normal predictable life.
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 6 déc. 2023
Thank you for your feedback. We appreciate your comments.

10/10 Excellent

Amy Renee

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love this motel because the rooms are unique and spacious, but most of all, the staff is kind and courteous. Compared to the similar prices hotels in the area they are wonderful. Great price too. I have had no problem with roaches. I can walk to places to eat and the bus stop easily from here. Thanks for providing such a great place to stay.
Réponse de General Manager le 6 déc. 2023
Thank you for your feedback. We appreciate your comments.

6/10 Satisfaisant

Pierre

Les points forts : Confort de la chambre
Hello 1970
The location is amazing , very cheap . All rooms smells like smoke even the non smoking one . This def needs a revampz it’s like 1970 never went away.
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 27 nov. 2023
Thank you for your comments. We are in the process of remodeling the hotel and hope to have upgraded rooms soon. Thank you again.

2/10 Horrible

William

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
___Avoid this property___
Folks you need to avoid this property. Just a couple of highlights to illustrate why: The bath was the worst I've seen in years (and I travel quite a bit). Mold/Mildew literally everywhere (all tub stall walls, the floor, all over the shower curtain, even ingrained in the friction pad you stand on in the tub). The two attached tub pix are not the worst there was, just took two that were "average bad" as I was leaving. It was like they were -trying- to grow in that room. Filth: Wiped a hand towel across the laminate floor in front of the vanity where one would stand to use it just to see how bad it would be. It picked up wads of hair/black dirt/mold/who knows. Bugs: Two small roaches dying in room when I arrived. Two more appeared dying on the floor while I slept (one in bath and one by bed). Could write in detail about other major things wrong in this room, in short if considering this property just don't. No idea how it gets a decent rating online, if the room I was in is representative this Rodeway deserves to be booted by the franchisor and shut down by the health department. I stayed only because I arrived exhausted, crashed immediately, and didn't see most of the problems until the next morning. Most of the Roadways I've stayed in were in need of updating but were clean/well maintained. This one is well into the realm of "Never Never Again".
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 27 nov. 2023
We appreciate your feedback and apologize for any inconvenience. We have brought your comments to the attention of our cleaning staff and have since deep cleaned the room. Again, thank you for your feedback.