Avis
7,6
Bien
8,0/10
Propreté
7,8/10
Personnel et service
7,8/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
17 juin 2023
Les points forts : Propreté
Séjour de 2 nuits en juin 2023
Réponse de Front Office Manager le 18 juin 2023
Dear Dominique, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Sincerely,Nayeem HaqueFront Office Manager
10/10 Excellent
Eric
Voyage d’affaires
11 mai 2023
Les points forts : Propreté et confort de la chambre
Eric
Séjour de 1 nuit en mai 2023
Réponse de Front Office Manager le 13 mai 2023
Dear Eric, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Atlanta Marriott Marquis; we look forward to seeing you again soon. Sincerely,Nayeem HaqueFront Office Manager
8/10 Bien
michael
Voyage en famille
19 août 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
michael
Séjour de 2 nuits en août 2022
Réponse de Front Office Manager le 20 août 2022
Dear Michael, thank you for choosing Atlanta Marriott Marquis and sharing your experience. We are glad your stay was enjoyable, and our location was convenient for everything you wanted to do on this visit. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Nayeem HaqueFront Office Manager
10/10 Excellent
Jean-Sébastien
Voyage en groupe, Voyage d’affaires
1 avr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jean-Sébastien
Séjour de 4 nuits en mars 2022
Réponse de Resident Manager le 2 avr. 2022
Dear Jean, thank you for reviewing your stay at Atlanta Marriott Marquis. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.
Sincerely,
Meinrad Lang III,
Resident Manager
8/10 Bien
Johnathan, Miami
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Johnathan
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 25 avr. 2024
Dear Johnathan, Thank you for choosing Atlanta Marriott Marquis. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Nayeem Haque,Front Office Manager
8/10 Bien
HollyAnn
Voyage en famille
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
HollyAnn
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 25 avr. 2024
Dear HollyAnn, Thank you for choosing Atlanta Marriott Marquis and for your high rating. We are pleased you loved the stunning Atlanta views and taking a dip in our indoor/outdoor pool. However, we hope you will accept our apologies for the wait you experienced at our front desk. We understand how frustrating this can be, and we are very grateful for your patience. You have our assurance that we are working to address this issue as we increase staffing and training. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,Nayeem Haque,Front Office Manager
8/10 Bien
Zbigniew
Voyage d’affaires
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zbigniew
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 25 avr. 2024
Dear Zbigniew, Thank you for choosing to stay at the Atlanta Marriott Marquis and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. That said, we appreciate all of your feedback, the positive as well as the things you would change. We encourage our guests to participate in our Marriott Bonvoy loyalty program to enjoy exclusive perks which include member-only rates and free internet. Signing up is free and simple and will allow you to begin earning points and take advantage of these many benefits, including free Wi-Fi. We hope to have another occasion to host you whenever your travels bring you to Atlanta. Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
breck
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
breck
Séjour de 2 nuits en avril 2024
10/10 Excellent
Jessica
Voyage en famille avec de jeunes enfants
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jessica
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 24 avr. 2024
Dear Jessica, Thank you for staying at Atlanta Marriott Marquis and for letting us know your stay was perfect in every way. We are especially glad you enjoyed our comfortable accommodations. We appreciate your feedback and look forward to hosting you again the next time you are in Atlanta.Sincerely,Nayeem Haque,Front Office Manager
2/10 Horrible
Kayla
22 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kayla
Séjour de 3 nuits en avril 2024
Réponse de Front Office Manager le 25 avr. 2024
Dear Kayla, Thank you for sharing your honest feedback. It is disheartening to read that you encountered issues with the door and that we were unable to resolve this to your satisfaction in a timely manner. We understand the frustration and inconvenience this situation caused, and we regret that we were unable to offer you a more seamless and comfortable experience. We understand the frustration and inconvenience this situation caused, and we share this with appropriate individuals to improve our guest experience. We hope to have another opportunity to show you our commitment to outstanding hospitality whenever you return to the area.Sincerely,Nayeem Haque,Front Office Manager
6/10 Satisfaisant
Melanie
22 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Melanie
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 23 avr. 2024
Dear Melanie, Thank you for being our guest and taking the time to rate your stay. We deeply apologize for your pool experience and for the concerns you have raised. We have addressed your comments and concerns appropriately to ensure such situations are not repeated. We certainly understand the frustration you must have felt and are grateful for your patience. Your feedback is invaluable, and we hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known.Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
BAntonio
Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
BAntonio
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 23 avr. 2024
Dear Guest, Thank you for sharing your review and for staying at the Atlanta Marriott Marquis. We are glad that you found our prime location near the airport, restaurants, and city attractions to be perfect for your plans. It is also pleasing to read that you received dedicated service from our staff and liked our well-maintained accommodations. We are very proud of the exceptional hospitality our associates provide to our guests every day. Thank you; we sincerely appreciate your dedication to staying with us again.Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
Meihua
22 avr. 2024
Meihua
Séjour de 2 nuits en mars 2024
Réponse de Front Office Manager le 23 avr. 2024
Dear Meihua, We appreciate you taking the time to leave a kind rating for your recent visit to the Atlanta Marriott Marquis. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We look forward to your return soon so we can share another awesome experience with you.Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
keith
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
keith
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 23 avr. 2024
Dear Keith, Thank you for choosing Atlanta Marriott Marquis and for your generous rating. We are thrilled we met your expectations for a fantastic stay at our hotel. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
Kevin
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kevin
Séjour de 4 nuits en juillet 2023
Réponse de Front Office Manager le 23 avr. 2024
Dear Kevin, We are happy you chose the Atlanta Marriott Marquis during your recent visit to the city. Thank you for the generous rating, and we are glad you had an amazing time with us. It was a pleasure hosting you, and we hope you will revisit us the next time your travels bring you to our area.Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
Antonio
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Antonio
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 23 avr. 2024
Dear Antonio, Thank you for sharing your review with fellow travelers and for rating us at the Atlanta Marriott Marquis. We are glad that you found our ambience to be calm and soothing as our property is known for its beautiful, serene views. We are also happy that you had a pleasant stay with us while enjoying our hospitality. It was great having you, and we cannot wait to welcome you back soon.Sincerely,Nayeem Haque,Front Office Manager
8/10 Bien
Steven
21 avr. 2024
Les points forts : Propreté et personnel et service
Steven
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 23 avr. 2024
Dear Steven, Thank you for rating the Atlanta Marriott Marquis. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
Alexander
21 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Alexander
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 23 avr. 2024
Dear Alexander, Thank you for choosing the Atlanta Marriott Marquis and for the generous rating. We are glad that you cherished your visit with us and received excellent hospitality. It was wonderful having you, and we cannot wait to have you again.Sincerely,Nayeem Haque,Front Office Manager
8/10 Bien
Tiffany
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
21 avr. 2024
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Tiffany
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 23 avr. 2024
Dear Tiffany, Thank you for visiting the Atlanta Marriott Marquis and for the high rating. We are glad that you enjoyed your overall stay with us and received great service from our staff. However, we are sorry to read about the inconveniences you experienced due to the elevators. We have been working diligently on solving this issue, have updated our elevator system, and have also increased the number of mechanics on the premises daily to check the equipment. We also apologize for the slow internet connectivity in your room and regret the inconvenience caused. It was nice having you, and we look forward to welcoming you back for a much warmer welcome and improved amenities.Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
Alice
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alice
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 22 avr. 2024
Dear Alice, Thank you for choosing Atlanta Marriott Marquis and for your high rating. We are pleased your overall stay was pleasant; however, we have noted your comments regarding one of our associates and apologize for any disappointment this caused. We will share this with appropriate individuals to ensure a better guest experience. We appreciate your feedback and hope to welcome you again on your next visit to Atlanta. Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
Shabray Angel
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shabray Angel
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 22 avr. 2024
Dear M. Shabray, Thank you for choosing Atlanta Marriott Marquis. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
Kyle
Voyage en groupe
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kyle
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 22 avr. 2024
Dear Kyle, Thank you for staying at Atlanta Marriott Marquis. We are pleased we exceeded your expectations and that you enjoyed your stay. Thank you for sharing your review with fellow travelers and for your excitement about returning. We look forward to seeing you again soon.Sincerely,Nayeem Haque,Front Office Manager
4/10 Médiocre
Amanda
Voyage en famille
21 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amanda
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 22 avr. 2024
Dear Amanda, Thank you for sharing your feedback. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
Michelle
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 2 nuits en avril 2024
6/10 Satisfaisant
Hnrica
21 avr. 2024
Les points forts : Propreté
Hnrica
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 23 avr. 2024
Dear Hnrica, Thank you for rating your recent stay. We are glad that your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
Inaiah
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Inaiah
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 23 avr. 2024
Dear Inaiah, Thank you for choosing to stay with us at the Atlanta Marriott Marquis and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Atlanta. It was our pleasure accommodating you, and we hope you will make us your home away from home whenever your travels bring you to our area.Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
Etheridge
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Etheridge
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 22 avr. 2024
Dear Etheridge, Thank you for staying at Atlanta Marriott Marquis and for your kind feedback. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We love offering something for every traveler with our exceptional service and amenities.We appreciate your service to our country It was our pleasure serving you at HOTEL, and we hope to see you again soon. Dear Etheridge, Thank you for staying at Atlanta Marriott Marquis and for your kind feedback. It is always gratifying to receive praise for exceeding expectations, and we are delighted you and your family enjoyed your stay. We love offering something for every traveler with our exceptional service and amenities, and we are very much grateful to you for recognizing our efforts. We appreciate your service to our country and look forward to welcoming you all again soon. Sincerely,Nayeem Haque,Front Office Manager
6/10 Satisfaisant
Monique
21 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Monique
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 23 avr. 2024
Dear Monique, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to show you our outstanding hospitality. Thank you once again for your patronage, and we hope to see you soon.Sincerely,Nayeem Haque,Front Office Manager
6/10 Satisfaisant
Rhiannon
Voyage en couple
20 avr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Rhiannon
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 21 avr. 2024
Dear Rhiannon, Thank you for being our guest and for your constructive comments. We deeply apologize for the undue delay you experienced at check-in and for the long wait time with our valet service. We know how frustrating these can be, and we truly appreciate your patience in these matters. This is not typical of our service, and we will be taking steps to improve our services and overall guest experience. Your comments are invaluable to us, and this will be addressed with the appropriate teams to ensure it is not repeated. We would welcome the opportunity to have you stay with us again and receive a much warmer welcome, along with our outstanding hospitality. Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
Joi
18 avr. 2024
Joi
Séjour de 1 nuit en mars 2024
Réponse de Front Office Manager le 20 avr. 2024
Dear Joi, We are thrilled you had an excellent stay at Atlanta Marriott Marquis, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
Albert
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Albert
Séjour de 4 nuits en avril 2024
Réponse de Front Office Manager le 17 avr. 2024
Dear Albert, Thank you for staying at the Atlanta Marriott Marquis and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
Jeremy
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeremy
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 16 avr. 2024
Dear Jeremy, Thank you for staying with us at Atlanta Marriott Marquis and sharing your kind feedback. We are pleased the stunning views from the comfort of your room made your visit more enjoyable. Thank you again, and we hope you will choose us the next time you visit the area.Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
Cortney
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cortney
Séjour de 2 nuits en mars 2024
Réponse de Front Office Manager le 14 avr. 2024
Dear Cortney, We are happy you chose the Atlanta Marriott Marquis for your recent visit to the city. We are thrilled we met your expectations for a fantastic stay. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Nayeem HaqueFront Office Manager
10/10 Excellent
Ernestina
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ernestina
Séjour de 4 nuits en avril 2024
Réponse de Front Office Manager le 13 avr. 2024
Dear Ernestina, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Atlanta Marriott Marquis.Sincerely,Nayeem HaqueFront Office Manager
10/10 Excellent
MaryAnn
10 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
MaryAnn
Séjour de 3 nuits en mars 2024
Réponse de Front Office Manager le 12 avr. 2024
Dear MaryAnn, Thank you for staying at Atlanta Marriott Marquis and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate your recommendation and love knowing you will return soon for another great stay. Sincerely,Nayeem Haque,Front Office Manager
8/10 Bien
Loretta
Voyage en famille
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loretta
Séjour de 4 nuits en mars 2024
Réponse de Front Office Manager le 9 avr. 2024
Dear Loretta, Thank you for the kind review. We are pleased we met your expectations for a great stay at Atlanta Marriott Marquis. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
amber
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
amber
Séjour de 2 nuits en mars 2024
Réponse de Front Office Manager le 9 avr. 2024
Dear Amber, We are delighted you enjoyed your stay at Atlanta Marriott Marquis. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to Atlanta.Sincerely,Nayeem Haque,Front Office Manager
8/10 Bien
DANIEL
Voyage d’affaires
8 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
DANIEL
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 9 avr. 2024
Dear Daniel, Thank you for choosing Atlanta Marriott Marquis and for your review. We are pleased you loved our iconic hotel and your dining experience at our in-house restaurant, Sears. However, we are sorry for the housekeeping oversights you experienced. We will address this with our team to ensure they are more diligent moving forward. Thank you again for being our guest, and we look forward to your next visit.Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
Kenyon
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kenyon
Séjour de 3 nuits en avril 2024
Réponse de Front Office Manager le 9 avr. 2024
Dear Kenyon, Thank you so much for your excellent rating and comments. We are pleased you enjoyed your stay and that our beautiful pool and its amenities made your family time more enjoyable. We appreciate your business and hope the Atlanta Marriott Marquis will be your first choice every time you visit the city!Sincerely,Nayeem Haque,Front Office Manager
8/10 Bien
Latoya
Voyage en couple
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Latoya
Séjour de 3 nuits en mars 2024
Réponse de Front Office Manager le 8 avr. 2024
Dear Latoya, Thank you for choosing to stay at the Atlanta Marriott Marquis and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for any inconveniences you encountered with the shower and appreciate you bringing them to our attention so future guests can enjoy a seamless and comfortable stay. Your feedback is invaluable to us, and we hope to welcome you back in the near future to provide you with an even better experience.Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
Maria
Voyage en groupe
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maria
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 6 avr. 2024
Dear Maria, Thank you for being our guest and for the feedback of Atlanta Marriott Marquis. We appreciate your high rating and are glad to know that our stunning iconic property along the views of downtown Atlanta was appealing to you. We are also happy that you enjoyed our hospitality, as it is our main goal to provide the best service to all our guests. Thank you again; we look forward to welcoming you back on your next visit to Atlanta.Sincerely, Nayeem Haque,Front Office Manager
8/10 Bien
Felicia
5 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Felicia
Séjour de 2 nuits en mars 2024
Réponse de Front Office Manager le 7 avr. 2024
Dear Felicia, Thank you for the nice rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Atlanta Marriott Marquis; we hope to see you again soon. Sincerely,Nayeem HaqueFront Office Manager
8/10 Bien
Mylinia
Voyage en groupe
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mylinia
Séjour de 2 nuits en mars 2024
Réponse de Front Office Manager le 5 avr. 2024
Dear Mylinia, Thank you for your kind rating! We are glad you had such a positive experience during your time at Atlanta Marriott Marquis, as we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Sincerely,Nayeem HaqueFront Office Manager
2/10 Horrible
Sherina
4 avr. 2024
Sherina
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 25 avr. 2024
Dear Sherina, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
Randall
Voyage en famille
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Randall
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 4 avr. 2024
Dear Randal, Thank you for your outstanding feedback. We are glad you loved our stunning property with the famous atrium and that our associates took great care of you. On behalf of everyone here at Atlanta Marriott Marquis, we invite you to stay with us again!Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
Kaye
Voyage en famille avec de jeunes enfants
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kaye
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 4 avr. 2024
Dear Kaye, Thank you for choosing Atlanta Marriott Marquis for your visit to Atlanta. We are pleased to know you had a pleasant stay. However, we are sorry for the housekeeping oversight you outlined. We will share this with our team to ensure they are more thorough in their work. Thank you again for sharing that you will be returning in the future. It will be our pleasure to host you again soon.Sincerely,Nayeem Haque,Front Office Manager
10/10 Excellent
Nicole, TAMPA
Voyage en famille
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicole
Séjour de 4 nuits en mars 2024
Réponse de Front Office Manager le 5 avr. 2024
Dear Nicole, Thank you for staying at Atlanta Marriott Marquis and for recommending us to future guests. We are pleased you enjoyed our beautiful property and excellent amenities. We look forward to seeing you on your next visit.Sincerely,Nayeem HaqueFront Office Manager
10/10 Excellent
Mayra C, Lyndhurst
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mayra C
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 5 avr. 2024
Dear Mayra, Thank you for choosing Atlanta Marriott Marquis. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Nayeem HaqueFront Office Manager
4/10 Médiocre
Bill
3 avr. 2024
Bill
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 24 avr. 2024
Dear Bill, Thank you for taking the time to rate our hotel. We are truly sorry your visit was not the positive experience you deserve. We always want our guests to leave satisfied, and if given the opportunity, we would have taken measures to address every concern while you were staying with us. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us.Sincerely,Nayeem Haque,Front Office Manager
8/10 Bien
Gail
Voyage en couple
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gail
Séjour de 3 nuits en mars 2024
Réponse de Front Office Manager le 12 avr. 2024
Dear Gail, Thank you for choosing to stay at Atlanta Marriott Marquis and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for the inconvenience you experienced with the elevator and store being closed. We are always looking for ways to enhance our guest experience, and we appreciate your feedback. Thank you once more for your patience, and we hope to see you again soon. Sincerely,Nayeem Haque,Front Office Manager