Avis
9,4
Exceptionnel
9,4/10
Propreté
9,6/10
Personnel et service
9,2/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
10/10
Écoresponsabilité
Avis
Voyage en couple
28 oct. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en octobre 2022
Réponse de Emmanouella Moussama le 31 oct. 2022
Dear Marcel, Thank you for kind remarks and your 5 star review!! We are happy to learn your appreciation of our staff and facilities. Your personal recommendation means the world to us! Thank you for choosing our Holiday Suites Arnis Street and we look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
Jean Claude, THIAIS
Voyage en couple
26 oct. 2022
Les points forts : Propreté et équipements
Jean Claude
Séjour de 10 nuits en octobre 2022
Réponse de Emmanouella Moussama le 31 oct. 2022
Dear Jean Claude, Thank you for kind remarks and your 5 star review!! We are happy to learn your appreciation of our staff and facilities. Your personal recommendation means the world to us! Thank you for choosing our Holiday Suites Arnis Street and we look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director
6/10 Satisfaisant
brice
15 nov. 2021
brice
Séjour de 6 nuits en novembre 2021
Réponse de Emmanouella Moussama le 15 nov. 2021
Dear Brice,
Thank you for taking the time to rate our hotel! Thank you for choosing our Holiday Suites Arnis Street and we look forward to welcoming you again in the near future!
Kind Regards,
Emmanouella Moussama
Experience and Communication Director
8/10 Bien
Camille
11 oct. 2021
Les points forts : Propreté et confort de la chambre
Enjoyable stay
Camille
Séjour de 2 nuits en octobre 2021
Réponse de Emmanouella Moussama le 14 oct. 2021
Dear Camille,
Thank you for taking the time to review our hotel and your kind comments. We are happy to hear that your overall stay experience was positive!
Please kindly note that the total price and the breakdown of the room rate, taxes and services and the city tax are detailed in our cite and all OTA's selling our hotel and also visible in your confirmation. We apologize that it was not even more clearly communicated. Bottle waters in hotels are almost universally charged, or given for free in members of loyalty programs. The price of the water and all other minibar items were on the menu card in the room. We apologize if this did not catch your attention. Finally tap water in Athens.is drinkable and there is no need to use bottled water.
Once again thank you for your comments and we look forward to welcoming you again in the near future!
Kind Regards,
Emmanouella Moussama
Experience and Communication Director
8/10 Bien
Nicole
Voyage en famille
2 août 2021
Les points forts : Propreté
Les points faibles : Confort de la chambre
Nicole
Séjour de 1 nuit en juillet 2021
Réponse de Emmanouella Moussama le 6 août 2021
Dear Nicole,
Thank you for your choosing our Holiday Suites Arnis Street and for your kind comments! We look forward to welcoming you again in the near future!
Kind Regards,
Emmanouella Moussama
Experience and Communication Director
8/10 Bien
Alban
5 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent hotel mais pas une « suite ».
Alban
Séjour de 5 nuits en décembre 2018
Réponse de Emmanouella Moussama le 8 janv. 2019
Dear Alban,
Thank you for taking the time to review our hotel and your kind comments. We are happy to hear that your overall experience was positive in our hotel. We will take your comments for our kitchenette into account and take any action we feel is necessary.
We look forward to welcoming you again in the near future!
Kind Regards,
Emmanouella Moussama
Experience and Communication Director
4/10 Médiocre
laurent
30 nov. 2018
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Boutic hotel not reliable for business stay.
laurent
Séjour de 1 nuit en novembre 2018
Réponse de Emmanouella Moussama le 30 nov. 2018
Dear Laurent,
Thank you for your feedback. We are really sorry for the inconvenience caused as this does not reflect to our normal standards. Once again we apologize and we hope to have the opportunity to welcome you back to our Holiday Suites Arnis Street in the future to restore your faith in the hotel and us.
Sincerely,
Emmanouella Moussama
Experience and Communication Director
10/10 Excellent
Voyageur vérifié
31 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en juillet 2018
Réponse de Emmanouella Moussama le 8 août 2018
Thank you for the 5 star rating!
We look forward to serving you again in the near future!
Sincerely,
Emmanouella Moussama
Experience and Communication Director
10/10 Excellent
Françoise, Paris
28 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Établissement tout confort dans in quartier agreab
Françoise
Séjour de 1 nuit en juillet 2018
Réponse de Emmanouella Moussama le 31 juil. 2018
Thank you for kind remarks and your 5 star review!!
We look forward to welcoming you again in the near future!
Kind Regards,
Emmanouella Moussama
Experience and Communication Director
8/10 Bien
Paolo
14 nov. 2017
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
séjour à holiday suites
Paolo
Séjour de 2 nuits en novembre 2017
Réponse de Emmanouella le 17 nov. 2017
Dear Paolo,
Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient.
We look forward to welcoming you again in the near future!
Kind Regards,
Emmanouella Moussama
Experience and Communication Director
8/10 Bien
Jean, Canada
2 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Jean
Séjour de 6 nuits en juin 2017
Réponse de Emmanouella Moussama le 4 juil. 2017
Thank you for choosing our Holiday Suites Athens and for your kind words!
We look forward to welcoming you again in the near future!
Sincerely,
Emmanouella Moussama
Experience and Communication Director
8/10 Bien
philippe
21 janv. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Satisfait sans plus
philippe
Réponse de General Manager le 25 janv. 2017
Dear Philippe,
Thank you for taking the time to review our hotel and for your kind comments. Kindly note, that the property is currently closed for a complete renovation. We looking forward to welcome you again in our new hotel from May 2017.
Kind Regards,
Emmanouella Moussama
Marketing Communications Manager
10/10 Excellent
Oljana
15 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Oljana
10/10 Excellent
Alain, Troyes
14 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alain
Réponse de Emmanouella le 18 juil. 2016
Dear Alain,
Thank you for kind remarks and your 5 star review!! Your personal recommendation means the world to us! Thank you for choosing our Holiday Suites and we look forward to welcoming you again in the near future!
Sincerely,
Emmanouella Moussama
Marketing Manager
4/10 Médiocre
Marlyse, Lausanne
26 mars 2016
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Chambre au sous-sol !!!! Très décu
Marlyse
Réponse de Emmanouella le 11 juin 2016
Dear Marlyse,
First of all we apologize, if your experience did not live up to your expectations and we are very sorry to hear that your stay was not as positive as the others who reported on this site. We know that every stay is different and we always take seriously every feedback.. We know they share our vision of providing the best guest experience possible and I am confident they will take the necessary steps to continue to improve their services. However, please note that the hotel was fully booked and that the room that was given to you, is favorite to many of our guests as it is quite and has a patio. We once again apologize for any inconvenience.
Kind regards,
Emmanouella Moussama
Marketing Manager
10/10 Excellent
Pierre, Rennes
31 juil. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent accueil, quartier silencieux.
Pierre
10/10 Excellent
Voyageur vérifié
23 sept. 2013
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Tres bon hotel
Voyageur vérifié
8/10 Bien
Voyageur vérifié
23 août 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel
Voyageur vérifié
8/10 Bien
Voyageur vérifié
2 juin 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
carol
Voyage en couple
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
carol
Séjour de 2 nuits en avril 2024
Réponse de Emmanouela Moussama le 19 avr. 2024
Dear Carol,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay overall, finding our spacious rooms, comfortable beds, and friendly staff to your satisfaction. We apologize for any inconvenience caused by the weak shower pressure and appreciate your feedback. We're glad you appreciated our breakfast buffet selection and hope to welcome you back for another enjoyable stay soon!Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
NIKOLAOS
20 déc. 2023
Les points forts : Propreté et confort de la chambre
NIKOLAOS
Séjour de 1 nuit en décembre 2023
Réponse de Emmanouella Moussama le 20 déc. 2023
Dear Nikolaos, Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your great rating and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
George Henry
Voyage en couple
20 oct. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
George Henry
Réponse de Emmanouella Moussama le 23 oct. 2023
Dear George Henry, Thank you for sharing your positive experience at our Holiday Suites in Athens. We're thrilled to hear that you found our property excellent and the staff helpful and lovely. Knowing that our location, close to the metro and surrounded by delightful restaurants, enhanced your Athens experience is particularly rewarding. Your satisfaction with the added access to Crowne Plaza’s amenities is also a joy to hear.We’re honored by your recommendation and want to extend our sincere gratitude for considering us for future stays and recommendations to others. Your encouraging words not only serve as a testament to our dedication to guest experience but also motivate us to elevate our service to even greater heights. We eagerly anticipate the opportunity to welcome you back for another memorable stay in Athens.Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
Ofer
Voyage d’affaires
22 sept. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ofer
Séjour de 1 nuit en septembre 2023
Réponse de Emmanouella Moussama le 25 sept. 2023
Dear Ofer, Thank you for your choosing our Holiday Suites Arnis Street and for your lovely comments! We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
7 sept. 2023
Les points forts : Propreté et confort de la chambre
조용하고 깔끔한 호텔
Voyageur vérifié
Séjour de 4 nuits en août 2023
Réponse de Emmanouella Moussama le 8 sept. 2023
Dear Traveler, Thank you for your choosing our Holiday Suites Arnis Street and for your lovely comments! We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
James P
Voyage en famille
19 juil. 2023
Les points forts : Propreté et confort de la chambre
Return trip - will certainly come back again
James P
Séjour de 4 nuits en juillet 2023
Réponse de Emmanouella Moussama le 20 juil. 2023
Dear James P,Thank you for your choosing our Holiday Suites Arnis Street and for your lovely comments! We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
Sven
8 juil. 2023
Les points forts : Équipements
Sven
Séjour de 6 nuits en juin 2023
Réponse de Emmanouella Moussama le 11 juil. 2023
Dear Sven,Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your five-star rating and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
Thomas
Voyage en famille
2 juil. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Thomas
Séjour de 1 nuit en juin 2023
Réponse de Emmanouella Moussama le 3 juil. 2023
Dear Thomas, Thank you for your choosing our Holiday Suites Arnis Street and for your lovely comments! We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
Denise
Voyage en couple
22 juin 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Denise
Séjour de 3 nuits en juin 2023
Réponse de Emmanouella Moussama le 26 juin 2023
Dear Denise, Thank you for kind remarks and your 5 star review!! We are happy to learn your appreciation of our staff and facilities. Your personal recommendation means the world to us! Thank you for choosing our Holiday Suites Arnis Street and we look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
Russ
12 juin 2023
Russ
Séjour de 1 nuit en juin 2023
Réponse de Emmanouella Moussama le 15 juin 2023
Dear Russ, Thank you for your choosing our Holiday Suites Arnis Street and for your taking the time to perfectly rate us! We look forward to welcoming you again in the near future!Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
Russ
Voyage en groupe
11 juin 2023
Les points forts : Propreté et confort de la chambre
Russ
Séjour de 1 nuit en juin 2023
Réponse de Emmanouella Moussama le 13 juin 2023
Dear Russ, Thank you for your choosing our Holiday Suites Arnis Street and for your perfect rating! We look forward to welcoming you again in the near future!Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
keh-jian
17 mai 2023
Les points forts : Propreté et confort de la chambre
keh-jian
Séjour de 2 nuits en mai 2023
Réponse de Emmanouella Moussama le 19 mai 2023
Dear Keh-Jian,Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your five-star rating and hope to welcome you back on your next trip to the area.We look forward to welcoming you again in the near future!Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
Kathryn
Voyage en famille
9 mai 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kathryn
Séjour de 3 nuits en mai 2023
Réponse de Emmanouella Moussama le 11 mai 2023
Dear Kathryn,Thank you for your choosing our Holiday Suites Arnis Street and for your lovely comments! We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
Peggy Sue
16 avr. 2023
Peggy Sue
Séjour de 6 nuits en avril 2023
Réponse de Emmanouella Moussama le 8 mai 2023
Dear Peggy Sue, Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your five-star rating and hope to welcome you back on your next trip to the area.
10/10 Excellent
Jesper
14 févr. 2023
Les points forts : Propreté et confort de la chambre
The place to stay in Athens
Jesper
Séjour de 3 nuits en février 2023
Réponse de The Front desk le 14 févr. 2023
We thank you for your kind words.
8/10 Bien
Mary
Voyage en famille
8 janv. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mary
Réponse de Emmanouella Moussama le 9 janv. 2023
Dear Mary,Thank you for your choosing our Holiday Suites Arnis Street and for your kind comments! We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
Stefano
Voyage en famille
4 janv. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Stefano
Réponse de Emmanouela Mousama le 9 janv. 2023
Dear Stefano, Thank you for kind remarks and your 5 star review!! We are happy to learn your appreciation of our staff and facilities. Your personal recommendation means the world to us! Thank you for choosing our Holiday Suites Arnis Street and we look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
George
26 déc. 2022
Les points forts : Propreté et confort de la chambre
Πολύ καλή διαμονή
George
Séjour de 4 nuits en décembre 2022
Réponse de Emmanouella Moussama le 2 janv. 2023
Dear George,Thank you for taking the time to review our hotel and your kind comments. We are happy to hear that your overall experience was positive and that you found our location convenient. We will of course take into consideration your comments on our breakfast and make any improvements we deem necessary. ! We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
Andreas
19 nov. 2022
Andreas
Séjour de 1 nuit en novembre 2022
Réponse de Emmanouella Moussama le 21 nov. 2022
Dear Andreas, Thank you for your choosing our Holiday Suites Arnis Street and for your taking the time to rate us! We look forward to welcoming you again in the near future!Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
Rommel, Fayetteville
Voyage en groupe
15 nov. 2022
Les points forts : Propreté
Rommel
Séjour de 1 nuit en novembre 2022
Réponse de Emmanouella Moussama le 16 nov. 2022
Dear Rommel, Thank you for kind remarks and your 5 star review!! Your personal recommendation means the world to us! Thank you for choosing our Holiday Suites Arnis Street and we look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
Haishan
Voyage en famille
24 oct. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Haishan
Séjour de 1 nuit en octobre 2022
Réponse de Emmanouella Moussama le 31 oct. 2022
Dear Haisan,Thank you for kind remarks and your 5 star review!! We are happy to learn your appreciation of our staff and facilities. Your personal recommendation means the world to us! Thank you for choosing our Holiday Suites Arnis Street and we look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
Voyageur vérifié
17 oct. 2022
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en octobre 2022
Réponse de Emmanouella Moussama le 19 oct. 2022
Dear Traveler, Thank you for your kind comments!We have noted your comments about the water pressure on the 5th floor. We will of course take them on board and make any necessary improvements. We look forward to welcoming you again in the near future!Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
CHAN SOON
5 oct. 2022
CHAN SOON
Séjour de 4 nuits en septembre 2022
Réponse de The Front Desk le 6 oct. 2022
Thank You !
10/10 Excellent
Pablo
14 sept. 2022
Les points forts : Propreté et confort de la chambre
Pablo
Séjour de 3 nuits en septembre 2022
Réponse de The Front Desk le 19 sept. 2022
Thank You
10/10 Excellent
nicholas, cincinnati
Voyage en famille avec de jeunes enfants
17 août 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
nicholas
Séjour de 3 nuits en août 2022
Réponse de Emmanouella Moussama le 19 août 2022
Dear Nicholas, Thank you for your choosing our Holiday Suites Arnis Street and for your lovely comments! We look forward to welcoming you again in the near future!Kind Regards,Emmanouella MoussamaExperience and Communication Director
6/10 Satisfaisant
Aditya
Voyage en famille
17 août 2022
Did not deliver for the price we paid
Aditya
Séjour de 2 nuits en août 2022
Réponse de Emmanouella Moussama le 19 août 2022
Dear Aditya,Thank you for taking your time to review our hotel and your feedback. We are happy to hear that you appreciated our suites. Our pricing is comparable to similar properties in the area and we feel we provide good value given our services. We regret that this was not your impression and offer our apologies.We really hope that you will continue choosing our Holiday Suites Arnis Street for your future travel needs.Kind Regards,Emmanouella MoussamaExperience and Communication Director
10/10 Excellent
Eleni
2 août 2022
Eleni
Séjour de 1 nuit en juillet 2022
Réponse de The Front Desk le 3 août 2022
Thank you
10/10 Excellent
Seo Gu
Voyage d’affaires
26 juil. 2022
Les points forts : Propreté et confort de la chambre
Seo Gu
Séjour de 10 nuits en juillet 2022
Réponse de Emmanouella Moussama le 26 juil. 2022
Dear Seo Gu,
Thank you for your choosing our Holiday Suites Arnis Street and for your lovely comments! We look forward to welcoming you again in the near future!
Kind Regards,
Emmanouella Moussama
Experience and Communication Director
8/10 Bien
Timo
7 juil. 2022
Timo
Séjour de 4 nuits en juin 2022
6/10 Satisfaisant
Esteban
Voyage en famille
2 juil. 2022
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Esteban
Séjour de 3 nuits en juin 2022
Réponse de Emmanouella Moussama le 4 juil. 2022
Dear Esteban,
Thank you for taking the time to review our hotel. We are happy to hear that our staff met our expectations. Please kindly note that in both our Expedia site and the hotel site we specifically mention that the hotel offers access to the nearby sister hotel, the Crowne Plaza Athens City Centre. We apologize that this was not made even more clear to you.
Thank you for your choosing our Holiday Suites Arnis Street! We look forward to welcoming you again in the near future!
Kind Regards,
Emmanouella Moussama
Experience and Communication Director
10/10 Excellent
Voyageur vérifié
29 mai 2022
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en mai 2022
Réponse de Emmanouella Moussama le 30 mai 2022
Dear Traveler,
Thank you for your choosing our Holiday Suites Arnis Street and for your lovely comments! We look forward to welcoming you again in the near future!
Kind Regards,
Emmanouella Moussama
Experience and Communication Director