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Avis sur Best Western Asheville Blue Ridge Parkway

2.5 out of 5
Best Western Asheville Blue Ridge Parkway
501 Tunnel Rd, Asheville, NC

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 561 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 303 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 74 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 33 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 33 avis sur 1004." "

9,0/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

rejean

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chambres en bon état, piscine en excellente conditions avec parasols et chaines pour tous. Bon déjeuner.
Séjour de 1 nuit en mai 2022
Réponse de Leslie, Front Desk Associate le 11 juin 2022
120 / 5,000 Merci beaucoup pour cet avis! Nous serions ravis de vous accueillir à nouveau si vos voyages vous ramènent à Asheville!

6/10 Satisfaisant

Anna

Voyage en famille avec de jeunes enfants, Voyage d’affaires
It’s was nice
Séjour de 1 nuit en avril 2024

10/10 Excellent

Larry, Norton Shores

Voyage en couple
Les points forts : Équipements
Clean and attractive property. Friendly staff. Excellent breakfast provided.
Séjour de 1 nuit en avril 2024

10/10 Excellent

William

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was very clean and spacious. The cable tv had a lot of channels including multiple HBO channels. The full breakfast was good and the dining area was kept clean with plenty of seating. Staff were all very friendly. Overall a pleasant and truly affordable stay.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Denise, Duluth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice area. Nice room. Helpful staff
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Dana, Raleigh

Voyage d’affaires
Les points forts : Propreté et personnel et service
Good value. Clean. Very good staff. Good breakfast. However the property has little noise insulation and is a little dated. Extremely noisy well past midnight on a Friday night.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Debbie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would stay again
Séjour de 2 nuits en avril 2024

10/10 Excellent

Ruben, Miramar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicely renovated, beds comfortable.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Morgan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff at this location are extremely friendly and accommodating. Dillion and Hazel are noteworthy. The rooms are exceptionally clean for a “motel” (outside hallways). The location is convenient as well. No complaints
Séjour de 1 nuit en avril 2024
Réponse de Best Western le 11 avr. 2024
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

10/10 Excellent

Christopher

Les points forts : Équipements
Our stay was very comfortable. The location was convenient for our visit to The Biltmore. The rooms were very clean and well stocked. We were even pleasantly surprised that they offered the indoor pool next door to the guests at this hotel. The kids loved that since it was too cold for an outdoor swim. The staff were very nice and helpful. I have no complaints. The only real thing that could use some improvement is the breakfast. While they do have a big selection the only thing the biscuits, gravy, eggs and sausage wasn’t Great, but there was the waffle maker and plenty of other options. That’s not necessarily a complaint, but more a suggestion for future reference. I would definitely recommend and stay again!
Séjour de 2 nuits en avril 2024
Réponse de Best Western le 9 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Horrible

Rebecca

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We did not stay. Received a request via text to check-in. When we arrived there was loud music, dogs barking, doors to rooms open, loitering, smoke/pot smell, absolutely terrible. We were charged for the room even after telling the hotel we would not be staying and never occupied the room. DO NOT use the text checkin prior to arrival until you see the property. Absolutely Awful!
Séjour de 1 nuit en avril 2024
Réponse de Dylan M, AGM le 4 avr. 2024
Hello, we are sorry to hear that you did not enjoy your booking/stay. We will take your feedback into consideration most certainly. However, just to clarify;the reason you were charged for the stay is the agreement you entered into when you booked a prepaid non cancellable stay via expedia.com and that your signing of the check in documents have no bearing on the reason in which you were charged. Thank you, have a wonderful day.

10/10 Excellent

Morgan

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Dillion provided superior customer service
Séjour de 1 nuit en avril 2024
Réponse de Dylan M, AGM le 4 avr. 2024
Thank you so much for you wonderful review.

10/10 Excellent

Christina

Séjour de 1 nuit en mars 2024

10/10 Excellent

Kati

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel very clean and comfortable bed!
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 1 avr. 2024
We greatly appreciate your feedack regarding your previous saty, we are ecstatic that you enjoyed! We hope you have a great day, and thank you for choosing Best Western!

10/10 Excellent

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 1 avr. 2024
We greatly appreciate your 5 star review! We that you so much! We hope you have a great day, and thank you for choosing Best Western!

10/10 Excellent

Mary

Voyage en couple
Les points forts : Propreté et personnel et service
Very disappointed in allowing pets. The very kind staff person let me "smell" 5 rooms in an attempt to find a room with the least offensive dog smell. There should be rooms set aside that never allow pets for those who are allergic or just don't want to be in a room where pets have been on/in the beds or furniture or urinated on rugs.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 28 mars 2024
Good morning, we are an incluvise property welcoming of pets. We greatly appreciate your 5/5 review.

8/10 Bien

Brenda

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The check in time of 3:00 pm is quite rigid. No exceptions. Arrived at 2:00 pm and was informed it would be $25.00 to heck in early, opted to wait. Breakfast had good selecton of items but eggs were ice cold. Told hostess who did not check eggs after being informed of this. We are regular visitors to Asheville area and there are many other overnite accommodations in the area to select from. Overall clean and comfortable place.
Séjour de 1 nuit en mars 2024
Réponse de Best Western le 18 mars 2024
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

10/10 Excellent

Gregory

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not enough parking during st Patrick day weekend. Friendly staff.
Séjour de 1 nuit en mars 2024
Réponse de Dylan M, AGM le 17 mars 2024
thank you for your review and kind remarks, and yes we were quite full on st patricks weekend. we appreciate you

8/10 Bien

Wayne

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Surprisingly pleasant stay. The room was clean, the staff was helpful, and the breakfast was good. Loved the water immediately going to hot when turned on. Location was just ok.
Séjour de 2 nuits en mars 2024
Réponse de Best Western le 13 mars 2024
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

10/10 Excellent

Allison

Séjour de 3 nuits en mars 2024
Réponse de Best Western le 2 avr. 2024
Thank you for your perfect rating and taking time to do this review.

10/10 Excellent

Chaiwat

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was very nice quiet and clean
Séjour de 1 nuit en décembre 2023
Réponse de Best Western le 11 mars 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Vincent

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great job!
Séjour de 1 nuit en mars 2024
Réponse de Best Western le 11 mars 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Megan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en février 2024
Réponse de Best Western le 11 mars 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Idza

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love
Séjour de 8 nuits en février 2024
Réponse de Best Western le 5 mars 2024
We greatly appreciate your review, and we're very happy you enjoyed your stay! Thank you for taking the time to leave us feedback, we hope to see you again!

10/10 Excellent

Vincent

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place to stay.
Séjour de 1 nuit en mars 2024
Réponse de Malaysia-Front Desk le 5 mars 2024
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service, have a great day!

8/10 Bien

Brenda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Best Western le 28 févr. 2024
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

10/10 Excellent

Karl

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great price - very roomy, very convenient location for my needs
Séjour de 1 nuit en février 2024
Réponse de Dylan M, AGM le 22 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Jessica

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful, large area for dogs
Réponse de Dylan M, AGM le 22 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Clyde

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thumbs up
Séjour de 1 nuit en février 2024
Réponse de Dylan M, AGM le 22 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Tracy

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and just what we needed for our overnight stay.
Séjour de 1 nuit en février 2024
Réponse de Best Western le 19 févr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Brian

Les points forts : Équipements
I stay here whenever I’m in Asheville. The staff is so kind and polite. The rooms are updated and clean. The property is highly well taken care of. I recommend this place to everyone staying in Asheville.
Séjour de 4 nuits en février 2024
Réponse de Best Western le 19 févr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Terre

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I cannot think of one thing negative to say about this hotel. It was spacious the water got hot almost immediately. The beds were comfortable, the area where you could walk. Your dog was huge and the breakfast was delicious. I cannot believe how cheap it was to stay here. If you don’t pick this hotel, you are not doing your research.
Séjour de 1 nuit en janvier 2024
Réponse de Best Western le 5 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Elisabeth

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really liked the Dog walking area. Everything was really clean.Would stay there again.
Séjour de 1 nuit en janvier 2024
Réponse de Best Western le 5 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

8/10 Bien

Nicole

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best Westerns are usually all pretty good. I was given the key to someone else’s room and walked in, I didn’t see anything but a security and safety issue. My heater wouldn’t turn off in the room till I unplugged it each time. Asheville is turning in to a trashy town so wouldn’t stay in the area again
Séjour de 1 nuit en janvier 2024
Réponse de Best Western le 5 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Stephen

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very very nice, was more than we expected. Would most definitely stay again!!
Séjour de 1 nuit en décembre 2023
Réponse de Best Western le 5 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

6/10 Satisfaisant

Lois

Les points faibles : Infrastructures et conditions de l’hébergement
Second floor no elevator, not real clean
Séjour de 1 nuit en janvier 2024
Réponse de Best Western le 5 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

everett

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Best Western le 5 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Christopher

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Found this hotel on the fly, as I was camping with my dog and it was too cold. Had my dog with me. Got a room with a hot tub in room. It was fantastic. Quiet and clean.
Séjour de 1 nuit en janvier 2024
Réponse de Best Western le 5 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Angel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They saved my vacation with my daughters, i had reservation in a cabin in Hendersonville when i got there they toll me that someone else was already there and that they didn't have anything available so i call best Western and they helped me to accommodate. Thank you so much Best Western 👌
Séjour de 4 nuits en décembre 2023
Réponse de Best Western le 5 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

8/10 Bien

Marvin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Best Western le 5 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Thomas

Very clean and very nice!
Séjour de 1 nuit en janvier 2024
Réponse de Best Western le 5 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Best Western le 5 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

8/10 Bien

clarence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
it was my first time staying there it was good the two days i stayed i noticed alot to do dis not have time to experience more ...i hope to go back soon
Séjour de 2 nuits en décembre 2023
Réponse de Best Western le 5 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Tameaka

Séjour de 1 nuit en janvier 2024
Réponse de Best Western le 5 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

8/10 Bien

Chelsea

Voyage en famille
Les points forts : Propreté et équipements
Rooms face exterior lot instead of hall inside building. Ample parking. Easy driving distance from many attractions. Room was clean and large. Heat worked well. Room had a door to connect to room beside of it.
Séjour de 1 nuit en décembre 2023
Réponse de Best Western le 5 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Melissa

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front counter staff were very kind and helpful! It made a pleasant Christmas stay! Very affordable and the continental breakfast was good and kept clean.
Séjour de 3 nuits en décembre 2023
Réponse de Best Western le 5 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Nstasha

Séjour de 1 nuit en décembre 2023
Réponse de Best Western le 5 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

8/10 Bien

DIANA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff, property clean, full hot breakfast options, close 10 min drive into Downtown Asheville. Welcoming to pets.
Séjour de 1 nuit en décembre 2023
Réponse de Best Western le 5 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

KESLEY

Séjour de 2 nuits en décembre 2023
Réponse de Best Western le 5 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Leah

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Best Western le 5 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon