Avis
8,6
Excellent
8,8/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en famille
1 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de Rob Hemmes le 7 janv. 2024
Dear Diane,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
10/10 Excellent
Josée
Voyage en couple
19 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Josée
Séjour de 5 nuits en octobre 2023
Réponse de Rob Hemmes le 21 oct. 2023
Dear Josée,Thank you so much for taking the time to inform future guests by sharing your feedback and stay at the Eden Hotel Amsterdam. We are gratefull for your 5 star rating. Hopefully we will have the pleasure to welcome you back very soon for another memorable stay!Warm regards,Rob HemmesGeneral Manager
10/10 Excellent
Clotilde
15 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Clotilde
Séjour de 2 nuits en octobre 2023
Réponse de Rob Hemmes General Manager le 15 oct. 2023
Dear Clotilde,Thank you so much for taking the time to inform future guests by sharing your feedback and stay atthe Eden Hotel Amsterdam.We're especially thrilledthat you enjoyed your time here.Hopefully we will have the pleasure to welcome you back very soon for another memorablestay!Warm regards,Rob HemmesGeneral Manager
6/10 Satisfaisant
Mylen
23 juin 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Mylen
Séjour de 4 nuits en juin 2023
Réponse de RHemmes le 25 juin 2023
Dear Mylen, Thank you very much for rating us. We hope to welcome you back soon. Sincerely, Rob Hemmes General Manager
4/10 Médiocre
Voyageur vérifié
31 mai 2023
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Like a prison cell
Voyageur vérifié
Séjour de 1 nuit en mai 2023
Réponse de RHemmes le 2 juin 2023
Dear Valued Guest,Thank you very much for your detailed explanation about your recent stay in the hotel. Very unfortunate to read the missed opportunities, I hope I can get in direct contact with you to review all points mentioned. Your feedback is very much appreciated. Warm regards, Rob Hemmes General Manager
8/10 Bien
Loïc
3 mai 2023
Loïc
Séjour de 2 nuits en avril 2023
Réponse de RHemmes le 23 mai 2023
Dear Loic,Thank you very much for rating us. We hope to welcome you back soon. Sincerely, Rob Hemmes General Manager
10/10 Excellent
Marianne
10 avr. 2023
Marianne
Séjour de 3 nuits en avril 2023
Réponse de RHemmes le 11 avr. 2023
Dear Marienne,Thank you for your perfect review rating. We do highly appreciate it. We hope to welcome you again soon. Warm regards, Rob Hemmes General Manager
10/10 Excellent
Caroline
Voyage en groupe, Voyage d’affaires
25 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Caroline
Séjour de 1 nuit en février 2023
Réponse de Ruud Hulscher le 2 mars 2023
Dear Caroline,We are happy to read that you had a great stay with us! We are delighted to read your comments; particularly your thoughts on the service you received during your stay. Our team is always at your service to assist you with any future requests. Kind regards,Eden Hotel Amsterdam
8/10 Bien
Hugo
24 janv. 2023
Hugo
Séjour de 1 nuit en janvier 2023
6/10 Satisfaisant
Christophe
5 janv. 2023
Les points forts : Personnel et service
Les points faibles : Propreté
Christophe
Séjour de 3 nuits en décembre 2022
Réponse de RHemmes le 2 mars 2023
Dear Christophe, Thank you for rating us Hope to see you soon once againBest Regards, Rob HemmesGeneral Manager
6/10 Satisfaisant
nathalie
Voyage d’affaires
2 juin 2022
Les points forts : Propreté et confort de la chambre
To expensive for the allocated space
nathalie
Séjour de 2 nuits en mai 2022
8/10 Bien
Laetitia
31 mai 2022
Laetitia
Séjour de 4 nuits en mai 2022
8/10 Bien
Claire
Voyage en groupe
16 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Claire
Séjour de 2 nuits en mai 2022
8/10 Bien
Laura
4 mars 2022
Laura
Séjour de 2 nuits en février 2022
Réponse de Esther le 7 mars 2022
Dear Laura,
Thank you for choosing to stay at the Eden Hotel Amsterdam and for sharing your experience. It would be a great pleasure to welcome you back as our guest!
With kind regards,
Esther
8/10 Bien
Nathalie
25 févr. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nathalie
Séjour de 4 nuits en février 2022
10/10 Excellent
INES
Voyage d’affaires
23 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel et personnel vraiment à l'écoute.
INES
Séjour de 3 nuits en novembre 2021
Réponse de Esther le 24 nov. 2021
Dear Ines,
Thank you for sharing your experience with us! We very much appreciate your comments regarding your stay at the Eden Hotel Amsterdam. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. My sincere apologies that the room was not properly cleaned when you checked in. Although I'm happy to read that the issue was handled the next day, this is not the standard we aim for.
I will definitely discuss this with our housekeeping staff.
With kind regards,
Esther
10/10 Excellent
Vincent
Voyage en couple
16 nov. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vincent
Séjour de 3 nuits en novembre 2021
8/10 Bien
Scott
Voyage en famille
27 mars 2024
Les points forts : Équipements
Scott
Séjour de 2 nuits en mars 2024
Réponse de Rob Hemmes le 28 mars 2024
Dear Scott,Thank you so much for taking the time to share your experience at our hotel. We are proud to offer such a unique location to all our valued guests. We truly value your feedback as it helps us continuously improve our services.I want to extend my sincerest apologies for any inconvenience experienced during your recent stay with us with room amenities and cleanliness. We take this opportunity to clarify that our hotel on-demand cleaning service policy. Our Company is highly committed to environmental sustainability, and strives to minimize our impact on the environment. By offering an on-demand service, we are able to reduce unnecessary energy consumption and waste associated with daily cleaning of rooms This information is duly provided in two different moments, for easy access to this service.Additionally, we understand the importance of privacy and ensuring that our guests have a comfortable and undisturbed stay. By providing cleaning service on-demand, we aim to respect our guests' privacy and offer a more personalized experience, allowing you to enjoy your time with us without any disruptions.We appreciate your understanding and cooperation in this matter. We wish you reported us during your stay, our management would have been happy to solve any issue on the spot.We are happy your overall experience with us was positive and we truly look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral MGR
10/10 Excellent
Yelena
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yelena
Séjour de 3 nuits en mars 2024
Réponse de Rob Hemmes le 28 mars 2024
Dear Yelena,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
10/10 Excellent
ale
Voyage en couple
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ale
Séjour de 2 nuits en mars 2024
Réponse de Rob Hemmes le 26 mars 2024
Estimado Huésped,Muchas gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel. Nos alegramos de que haya disfrutado de su estancia. Nuestro objetivo es crear un ambiente relajante y confortable para todos nuestros huéspedes, y estamos encantados de haber tenido éxito durante su visita.Nos aseguraremos de transmitir sus elogios a todo el equipo.Sus comentarios son muy valiosos para nosotros y le agradecemos su apoyo. Esperamos volver a darle la bienvenida en un futuro no muy lejano.Un cordial saludo,Rob HemmesDirector General
10/10 Excellent
Kelly
14 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Kelly
Séjour de 4 nuits en mars 2024
Réponse de Rob Hemmes General Manager le 16 mars 2024
Dear Kelly,We are incredibly grateful for your kind words and 5-star review of your experience at Eden Hotel Amsterdam.We're especially thrilled that you enjoyed our prime location and the views. We are delighted to hear that you had a great stay with us.We value your comments regarding the cleanliness of the room. We will strive to deliver great experiences consistently! We hope to welcome you back soon.Warm regards,
8/10 Bien
Eva
13 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eva
Séjour de 5 nuits en mars 2024
Réponse de Rob Hemmes le 15 mars 2024
Dear Eva,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay.Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
4/10 Médiocre
Madeleine
12 mars 2024
Madeleine
Séjour de 2 nuits en mars 2024
Réponse de Rob Hemmes le 14 mars 2024
Dear Madeleine,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Your feedback is crucial to us as we continuously strive to enhance our guests' experiences.I want to extend my sincerest apologies for any little inconvenience experienced during your recent stay with us.Your feedback is crucial to us as we continuously strive to enhance our guests' experiences.We wish you reported us during your stay, our management would have been happy to solve any issue on the spot.We truly look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral MGR
10/10 Excellent
Andrea
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andrea
Séjour de 1 nuit en février 2024
Réponse de Rob Hemmes le 27 févr. 2024
Dear Andrea,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
8/10 Bien
Tay
Voyage en couple
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tay
Séjour de 2 nuits en février 2024
Réponse de Rob Hemmes General Manager le 25 févr. 2024
Dear Tay,Thank you so much for taking the time to inform future guests by sharing your feedback and stay at the Eden Hotel Amsterdam. I will definitely pass on the compliments to our staff, they will love to hear it! Hopefully we will have the pleasure to welcome you back very soon for another memorable stay! Warm regards,Rob HemmesGeneral Manager
10/10 Excellent
Jennifer
Voyage en groupe, Voyage en couple
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 3 nuits en février 2024
Réponse de Rob Hemmes General Manager le 25 févr. 2024
Dear Jennifer,Thank you for staying with us. We are glad to hear that overall, your experience was so positive. We will strive to deliver great experiences consistently! We hope to welcome you back soon!Warm regards,Rob HemmesGeneral Manager
10/10 Excellent
Natasha
22 févr. 2024
Natasha
Séjour de 2 nuits en février 2024
Réponse de Rob Hemmes le 21 mars 2024
Dear Natasha,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
8/10 Bien
CHI YIN
Voyage en couple
22 févr. 2024
Les points forts : Propreté, personnel et service, équipements
CHI YIN
Séjour de 2 nuits en février 2024
Réponse de Rob Hemmes le 23 févr. 2024
Dear Chi Yin,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
10/10 Excellent
Rachel
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rachel
Séjour de 2 nuits en février 2024
Réponse de Rob Hemmes le 21 févr. 2024
Dear Rachel,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
10/10 Excellent
Rhiannon
Voyage en famille
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rhiannon
Séjour de 3 nuits en février 2024
Réponse de Rob Hemmes le 19 févr. 2024
Dear Rhiannon,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
10/10 Excellent
Erin
Voyage en famille
17 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erin
Séjour de 1 nuit en février 2024
Réponse de Rob Hemmes le 18 févr. 2024
Dear Erin,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
10/10 Excellent
Donabele
Voyage en groupe
16 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Donabele
Séjour de 1 nuit en février 2024
Réponse de Rob Hemmes le 18 févr. 2024
Dear Donabele,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
6/10 Satisfaisant
Johanna
16 févr. 2024
Johanna
Séjour de 1 nuit en février 2024
Réponse de Rob Hemmes le 18 févr. 2024
Dear Johanna,Thank you so much for taking the time to share your experience at our hotel. Your feedback is crucial to us as we continuously strive to enhance our guests' experiences.We are happy your overall experience with us was positive and we truly look forward to welcoming you back in a non-distant future to give you our outstanding service.Warm regards,Rob HemmesGeneral MGR
10/10 Excellent
Ellie
15 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ellie
Séjour de 2 nuits en février 2024
Réponse de Rob Hemmes le 18 févr. 2024
Dear Ellie ,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
10/10 Excellent
Dora
Voyage en famille
15 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dora
Séjour de 4 nuits en février 2024
Réponse de Rob Hemmes General Manager le 15 févr. 2024
Dear Dora,Thank you for staying with us. We are glad to hear that overall, your experience was so positive. We will strive to deliver great experiences consistently! We hope to welcome you back soon!Warm regards,Rob HemmesGeneral Manager
10/10 Excellent
Alison
12 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alison
Séjour de 3 nuits en février 2024
Réponse de Rob Hemmes le 13 févr. 2024
Dear Alison,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
10/10 Excellent
Nicolas, Twickenham
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicolas
Séjour de 3 nuits en février 2024
Réponse de Rob Hemmes le 13 févr. 2024
Dear Nicolas,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
10/10 Excellent
Thomas
Voyage en couple
11 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 3 nuits en février 2024
Réponse de Rob Hemmes le 12 févr. 2024
Dear Thomas,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
10/10 Excellent
Federico
Voyage en couple
7 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Federico
Séjour de 4 nuits en février 2024
Réponse de Rob Hemmes le 8 févr. 2024
Gentile Federico,La ringraziamo molto per aver trovato il tempo di condividere la Sua esperienza nel nostro hotel. Siamo lieti che abbia apprezzato il suo soggiorno. Il nostro obiettivo è quello di creare un ambiente rilassante e confortevole per tutti i nostri ospiti e siamo lieti di esserci riusciti durante la sua visita.Il suo feedback è prezioso per noi e le siamo grati per il suo sostegno. Ci auguriamo di poterla riabbracciare in un futuro non lontano.Cordiali saluti,Rob HemmesDirettore generale
8/10 Bien
????
3 févr. 2024
????
Séjour de 2 nuits en janvier 2024
Réponse de Rob Hemmes le 21 mars 2024
Dear Guest,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
8/10 Bien
Hans
Voyage en couple
1 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hans
Séjour de 1 nuit en janvier 2024
Réponse de Rob Hemmes le 3 févr. 2024
Dear Hans,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
10/10 Excellent
Alex
28 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alex
Séjour de 3 nuits en janvier 2024
Réponse de Rob Hemmes le 29 janv. 2024
Dear Alex,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
6/10 Satisfaisant
Ranen
26 janv. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Ranen
Séjour de 7 nuits en janvier 2024
Réponse de Rob Hemmes le 29 janv. 2024
Dear Alex,Thank you so much for taking the time to share your experience at our hotel. Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
8/10 Bien
Alan
19 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alan
Séjour de 2 nuits en janvier 2024
Réponse de Rob Hemmes General Manager le 21 janv. 2024
Dear Alan,Thank you so much for taking the time to inform future guests by sharing your feedback and stay at the Eden Hotel Amsterdam. We are so glad you enjoyed the most of your stay with us and we do apologize for the inconvenience you had with the room space. Your feedback will really help us improve our service to meet our guest's expectations. Thank you for staying with us and we hope to see you again in the near future.Sincerely,Rob HemmesGeneral Manager
6/10 Satisfaisant
Jessica, Colonia
15 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jessica
Séjour de 4 nuits en janvier 2024
Réponse de Rob Hemmes le 17 janv. 2024
Dear Jessica,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
10/10 Excellent
Lisa
13 janv. 2024
Lisa
Séjour de 2 nuits en décembre 2023
Réponse de Rob Hemmes le 15 janv. 2024
Dear Lisa,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
10/10 Excellent
Rakiatou
11 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rakiatou
Séjour de 3 nuits en janvier 2024
Réponse de Rob Hemmes le 12 janv. 2024
Dear Guest,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
10/10 Excellent
Jamie
Voyage en groupe
10 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jamie
Séjour de 4 nuits en décembre 2023
Réponse de Rob Hemmes le 12 janv. 2024
Dear Jaime,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
10/10 Excellent
Roland
Voyage en groupe
10 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roland
Séjour de 1 nuit en janvier 2024
Réponse de Rob Hemmes le 12 janv. 2024
Dear Roland,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager
6/10 Satisfaisant
Kota
6 janv. 2024
Les points forts : Propreté
Kota
Séjour de 5 nuits en décembre 2023
Réponse de Rob Hemmes le 12 janv. 2024
Dear Kota,Thank you so much for taking the time to share your experience at our hotel. I want to extend my sincerest apologies for any little inconvenience might experienced during your recent stay with us. Your feedback is crucial to us as we continuously strive to enhance our guests' experiences.We wish you reported us during your stay, our management would have been happy to solve any issue on the spot.We are happy your overall experience with us was positive and we truly look forward to welcoming you back in a non-distant future to give you our outstanding service.Warm regards,Rob HemmesGeneral MGR