Extérieur

Avis sur Eden Hotel Amsterdam

4 out of 5
Eden Hotel Amsterdam
Amstel 144, Amsterdam

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 340 avis sur 618." "
Note des voyageurs de 8 (Bien), d’après 162 avis sur 618." "
Note des voyageurs de 6 (Satisfaisant), d’après 69 avis sur 618." "
Note des voyageurs de 4 (Médiocre), d’après 32 avis sur 618." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 618." "

8,8/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Diane

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is a mix of old and new and doesn't very well. It is situated beside a canal and across from the Opera house. A few minutes walk is the rembrant plein which has lots of bars and eateries. Our one concern was the noisy neighbours on 2 consecutive nights, which were dealt with by the hotel staff. The bar staff were exceptional.
Séjour de 4 nuits en décembre 2023
Réponse de Rob Hemmes le 7 janv. 2024
Dear Diane,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

10/10 Excellent

Josée

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le petit déjeuner n’est pas compris et le coût est trop cher.
Séjour de 5 nuits en octobre 2023
Réponse de Rob Hemmes le 21 oct. 2023
Dear Josée,Thank you so much for taking the time to inform future guests by sharing your feedback and stay at the Eden Hotel Amsterdam. We are gratefull for your 5 star rating. Hopefully we will have the pleasure to welcome you back very soon for another memorable stay!Warm regards,Rob HemmesGeneral Manager

10/10 Excellent

Clotilde

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Je recommande cet hôtel. Séjour très confortable !
Séjour de 2 nuits en octobre 2023
Réponse de Rob Hemmes General Manager le 15 oct. 2023
Dear Clotilde,Thank you so much for taking the time to inform future guests by sharing your feedback and stay atthe Eden Hotel Amsterdam.We're especially thrilledthat you enjoyed your time here.Hopefully we will have the pleasure to welcome you back very soon for another memorablestay!Warm regards,Rob HemmesGeneral Manager

6/10 Satisfaisant

Mylen

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en juin 2023
Réponse de RHemmes le 25 juin 2023
Dear Mylen, Thank you very much for rating us. We hope to welcome you back soon. Sincerely, Rob Hemmes General Manager

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Like a prison cell
The room I was given did not correspond to the photos and description. It was extremely tiny (probably no more than 6m2 without the bathroom, which was ok), very dark (you needed to keep the lights on during the day). It was only possible to open the window a little, as it was blocked by the bed. When I arrived in the room, it smelled musty (not surprising if you can't open the window). Also, the soundproofing was very poor. Apart from the hotel's excellent location, the rest did not match a hotel of this standard (4*) in Europe and for the price (I travel frequently).
Séjour de 1 nuit en mai 2023
Réponse de RHemmes le 2 juin 2023
Dear Valued Guest,Thank you very much for your detailed explanation about your recent stay in the hotel. Very unfortunate to read the missed opportunities, I hope I can get in direct contact with you to review all points mentioned. Your feedback is very much appreciated. Warm regards, Rob Hemmes General Manager

8/10 Bien

Loïc

Séjour de 2 nuits en avril 2023
Réponse de RHemmes le 23 mai 2023
Dear Loic,Thank you very much for rating us. We hope to welcome you back soon. Sincerely, Rob Hemmes General Manager

10/10 Excellent

Marianne

Séjour de 3 nuits en avril 2023
Réponse de RHemmes le 11 avr. 2023
Dear Marienne,Thank you for your perfect review rating. We do highly appreciate it. We hope to welcome you again soon. Warm regards, Rob Hemmes General Manager

10/10 Excellent

Caroline

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très pratique, service très gentil et efficace!
Séjour de 1 nuit en février 2023
Réponse de Ruud Hulscher le 2 mars 2023
Dear Caroline,We are happy to read that you had a great stay with us! We are delighted to read your comments; particularly your thoughts on the service you received during your stay. Our team is always at your service to assist you with any future requests. Kind regards,Eden Hotel Amsterdam

8/10 Bien

Hugo

Séjour de 1 nuit en janvier 2023

6/10 Satisfaisant

Christophe

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 3 nuits en décembre 2022
Réponse de RHemmes le 2 mars 2023
Dear Christophe, Thank you for rating us Hope to see you soon once againBest Regards, Rob HemmesGeneral Manager

6/10 Satisfaisant

nathalie

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
To expensive for the allocated space
Chambre étroite mais literie confortable On ne pouvait même pas ouvrir la valise ou accéder au placard pour suspendre ses affaires !! J’attends encore le fer à repasser commandé lundi dernier Very small room. No place for open a luggage!! For a 4 stars…definitely not in adéquation!
Séjour de 2 nuits en mai 2022

8/10 Bien

Laetitia

Séjour de 4 nuits en mai 2022

8/10 Bien

Claire

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2022

8/10 Bien

Laura

Séjour de 2 nuits en février 2022
Réponse de Esther le 7 mars 2022
Dear Laura, Thank you for choosing to stay at the Eden Hotel Amsterdam and for sharing your experience. It would be a great pleasure to welcome you back as our guest! With kind regards, Esther

8/10 Bien

Nathalie

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hôtel sympathique situé proche d’une station de tram et de nombreux restaurants et bars. Il est rénové les chambres sont spacieuses et confortables. Par contre pour le service on doit faire les choses nous même, check in, check out, la caissière au mini supermarché. Bref dommage cette absence de service pour un hôtel de ce type…
Séjour de 4 nuits en février 2022

10/10 Excellent

INES

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel et personnel vraiment à l'écoute.
Hôtel entièrement rénové ! Personnel fort agréable. Excellent petit déjeuner. J'ai rencontré un souci de lavabo bouché qui a été solutionné dès le lendemain matin. Je pense néanmoins que ce désagrément n'aurait pas du avoir lieu si le nettoyage avait été bien vérifié. Idem pour les cheveux trouvés sur le lit !
Séjour de 3 nuits en novembre 2021
Réponse de Esther le 24 nov. 2021
Dear Ines, Thank you for sharing your experience with us! We very much appreciate your comments regarding your stay at the Eden Hotel Amsterdam. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. My sincere apologies that the room was not properly cleaned when you checked in. Although I'm happy to read that the issue was handled the next day, this is not the standard we aim for. I will definitely discuss this with our housekeeping staff. With kind regards, Esther

10/10 Excellent

Vincent

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La situation Le confort de la chambre La literie
Séjour de 3 nuits en novembre 2021

8/10 Bien

Scott

Voyage en famille
Les points forts : Équipements
This was a convenient place to stay and the rooms were clean. When I hopped in the shower, the body wash dispenser had not been topped up. It was empty, as was the toilet paper dispenser - a magical combination. Also, cleaning staff never cleaned the room between days, so we had to rinse out the coffee cups for re-use. The room was a nice size and staff at the front desk were friendly and helpful. The beds were very comfortable as well. Their cleaners need to be more attentive to topping up supplies.
Séjour de 2 nuits en mars 2024
Réponse de Rob Hemmes le 28 mars 2024
Dear Scott,Thank you so much for taking the time to share your experience at our hotel. We are proud to offer such a unique location to all our valued guests. We truly value your feedback as it helps us continuously improve our services.I want to extend my sincerest apologies for any inconvenience experienced during your recent stay with us with room amenities and cleanliness. We take this opportunity to clarify that our hotel on-demand cleaning service policy. Our Company is highly committed to environmental sustainability, and strives to minimize our impact on the environment. By offering an on-demand service, we are able to reduce unnecessary energy consumption and waste associated with daily cleaning of rooms This information is duly provided in two different moments, for easy access to this service.Additionally, we understand the importance of privacy and ensuring that our guests have a comfortable and undisturbed stay. By providing cleaning service on-demand, we aim to respect our guests' privacy and offer a more personalized experience, allowing you to enjoy your time with us without any disruptions.We appreciate your understanding and cooperation in this matter. We wish you reported us during your stay, our management would have been happy to solve any issue on the spot.We are happy your overall experience with us was positive and we truly look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral MGR

10/10 Excellent

Yelena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Rob Hemmes le 28 mars 2024
Dear Yelena,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

10/10 Excellent

ale

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente ubicación y muy bonito hotel
Séjour de 2 nuits en mars 2024
Réponse de Rob Hemmes le 26 mars 2024
Estimado Huésped,Muchas gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel. Nos alegramos de que haya disfrutado de su estancia. Nuestro objetivo es crear un ambiente relajante y confortable para todos nuestros huéspedes, y estamos encantados de haber tenido éxito durante su visita.Nos aseguraremos de transmitir sus elogios a todo el equipo.Sus comentarios son muy valiosos para nosotros y le agradecemos su apoyo. Esperamos volver a darle la bienvenida en un futuro no muy lejano.Un cordial saludo,Rob HemmesDirector General

10/10 Excellent

Kelly

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Would definitely stay here again. The room had significant charm but was relatively modern. Views and location were fantastic. I'm not sure about cleanliness, I was there 4 days, so moved the desk slightly for my own convenience, only to discover that things behind it were not so clean ...
Séjour de 4 nuits en mars 2024
Réponse de Rob Hemmes General Manager le 16 mars 2024
Dear Kelly,We are incredibly grateful for your kind words and 5-star review of your experience at Eden Hotel Amsterdam.We're especially thrilled that you enjoyed our prime location and the views. We are delighted to hear that you had a great stay with us.We value your comments regarding the cleanliness of the room. We will strive to deliver great experiences consistently! We hope to welcome you back soon.Warm regards,

8/10 Bien

Eva

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
nice neighborhood. interesting rooms (liked the wallpaper!), when you open your window, a lttle loud because of the bars nearby.
Séjour de 5 nuits en mars 2024
Réponse de Rob Hemmes le 15 mars 2024
Dear Eva,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay.Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

4/10 Médiocre

Madeleine

Séjour de 2 nuits en mars 2024
Réponse de Rob Hemmes le 14 mars 2024
Dear Madeleine,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Your feedback is crucial to us as we continuously strive to enhance our guests' experiences.I want to extend my sincerest apologies for any little inconvenience experienced during your recent stay with us.Your feedback is crucial to us as we continuously strive to enhance our guests' experiences.We wish you reported us during your stay, our management would have been happy to solve any issue on the spot.We truly look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral MGR

10/10 Excellent

Andrea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and spacious .
Séjour de 1 nuit en février 2024
Réponse de Rob Hemmes le 27 févr. 2024
Dear Andrea,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

8/10 Bien

Tay

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very friendly and accommodating. Room was super clean and looked better in person.
Séjour de 2 nuits en février 2024
Réponse de Rob Hemmes General Manager le 25 févr. 2024
Dear Tay,Thank you so much for taking the time to inform future guests by sharing your feedback and stay at the Eden Hotel Amsterdam. I will definitely pass on the compliments to our staff, they will love to hear it! Hopefully we will have the pleasure to welcome you back very soon for another memorable stay! Warm regards,Rob HemmesGeneral Manager

10/10 Excellent

Jennifer

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms were spacious and clean. Hotel close to amenities. Staff friendly and helpful. Hotel had great facilities. Would definitely stay there again
Séjour de 3 nuits en février 2024
Réponse de Rob Hemmes General Manager le 25 févr. 2024
Dear Jennifer,Thank you for staying with us. We are glad to hear that overall, your experience was so positive. We will strive to deliver great experiences consistently! We hope to welcome you back soon!Warm regards,Rob HemmesGeneral Manager

10/10 Excellent

Natasha

Séjour de 2 nuits en février 2024
Réponse de Rob Hemmes le 21 mars 2024
Dear Natasha,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

8/10 Bien

CHI YIN

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
好好,會再入住
Séjour de 2 nuits en février 2024
Réponse de Rob Hemmes le 23 févr. 2024
Dear Chi Yin,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

10/10 Excellent

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Rob Hemmes le 21 févr. 2024
Dear Rachel,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

10/10 Excellent

Rhiannon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Central location, clean room and staff are very friendly.
Séjour de 3 nuits en février 2024
Réponse de Rob Hemmes le 19 févr. 2024
Dear Rhiannon,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

10/10 Excellent

Erin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff
Séjour de 1 nuit en février 2024
Réponse de Rob Hemmes le 18 févr. 2024
Dear Erin,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

10/10 Excellent

Donabele

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay at the hotel. Staff members are very helpful and nice. The hotel is convenient to point of interests. Highly recommend this hotel.
Séjour de 1 nuit en février 2024
Réponse de Rob Hemmes le 18 févr. 2024
Dear Donabele,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

6/10 Satisfaisant

Johanna

Séjour de 1 nuit en février 2024
Réponse de Rob Hemmes le 18 févr. 2024
Dear Johanna,Thank you so much for taking the time to share your experience at our hotel. Your feedback is crucial to us as we continuously strive to enhance our guests' experiences.We are happy your overall experience with us was positive and we truly look forward to welcoming you back in a non-distant future to give you our outstanding service.Warm regards,Rob HemmesGeneral MGR

10/10 Excellent

Ellie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Rob Hemmes le 18 févr. 2024
Dear Ellie ,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

10/10 Excellent

Dora

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place
Séjour de 4 nuits en février 2024
Réponse de Rob Hemmes General Manager le 15 févr. 2024
Dear Dora,Thank you for staying with us. We are glad to hear that overall, your experience was so positive. We will strive to deliver great experiences consistently! We hope to welcome you back soon!Warm regards,Rob HemmesGeneral Manager

10/10 Excellent

Alison

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would definitely stay here again, perfect location!!
Séjour de 3 nuits en février 2024
Réponse de Rob Hemmes le 13 févr. 2024
Dear Alison,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

10/10 Excellent

Nicolas, Twickenham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Rob Hemmes le 13 févr. 2024
Dear Nicolas,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the friendly staff and the downstairs reception and bar was stunning. Area is fantasy and literally five minutes from Rembrandt Square, where you have the choice of many bars, clubs and restaurants, and also only 25 minutes from Amsterdam Central Station (if walking). Located where everything is within walking distance
Séjour de 3 nuits en février 2024
Réponse de Rob Hemmes le 12 févr. 2024
Dear Thomas,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

10/10 Excellent

Federico

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
NA
Séjour de 4 nuits en février 2024
Réponse de Rob Hemmes le 8 févr. 2024
Gentile Federico,La ringraziamo molto per aver trovato il tempo di condividere la Sua esperienza nel nostro hotel. Siamo lieti che abbia apprezzato il suo soggiorno. Il nostro obiettivo è quello di creare un ambiente rilassante e confortevole per tutti i nostri ospiti e siamo lieti di esserci riusciti durante la sua visita.Il suo feedback è prezioso per noi e le siamo grati per il suo sostegno. Ci auguriamo di poterla riabbracciare in un futuro non lontano.Cordiali saluti,Rob HemmesDirettore generale

8/10 Bien

????

Séjour de 2 nuits en janvier 2024
Réponse de Rob Hemmes le 21 mars 2024
Dear Guest,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

8/10 Bien

Hans

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Onverwacht stille kamer, geen last van verkeer. Goed ontbijt. Prettige ontvangst. Badkamer: glazen of drinkbekers zouden prettig zijn.
Séjour de 1 nuit en janvier 2024
Réponse de Rob Hemmes le 3 févr. 2024
Dear Hans,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

10/10 Excellent

Alex

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Probably the best single room i ever started in. Very modern, clean and light. And with a bath tab. Location is superb — just off Rembrandt square. The hotel's got two entrances to both canal side and street. There's a mini market, bar and pool table on site. Really can't fault anything. Will be happy to stay here again (either alone or with a partner).
Séjour de 3 nuits en janvier 2024
Réponse de Rob Hemmes le 29 janv. 2024
Dear Alex,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

6/10 Satisfaisant

Ranen

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 7 nuits en janvier 2024
Réponse de Rob Hemmes le 29 janv. 2024
Dear Alex,Thank you so much for taking the time to share your experience at our hotel. Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

8/10 Bien

Alan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ok. The single room was tiny and the decor a little on the garish side for me. But the bed was super comfortable, shower was decent and they had added lots of amenities (coffee machine with pods and chocolate bars and water etc) which I thought were a nice touch. I would happily stay here again.
Séjour de 2 nuits en janvier 2024
Réponse de Rob Hemmes General Manager le 21 janv. 2024
Dear Alan,Thank you so much for taking the time to inform future guests by sharing your feedback and stay at the Eden Hotel Amsterdam. We are so glad you enjoyed the most of your stay with us and we do apologize for the inconvenience you had with the room space. Your feedback will really help us improve our service to meet our guest's expectations. Thank you for staying with us and we hope to see you again in the near future.Sincerely,Rob HemmesGeneral Manager

6/10 Satisfaisant

Jessica, Colonia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de Rob Hemmes le 17 janv. 2024
Dear Jessica,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

10/10 Excellent

Lisa

Séjour de 2 nuits en décembre 2023
Réponse de Rob Hemmes le 15 janv. 2024
Dear Lisa,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

10/10 Excellent

Rakiatou

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Rob Hemmes le 12 janv. 2024
Dear Guest,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

10/10 Excellent

Jamie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de Rob Hemmes le 12 janv. 2024
Dear Jaime,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

10/10 Excellent

Roland

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Rob Hemmes le 12 janv. 2024
Dear Roland,Thank you so much for taking the time to share your experience at our hotel. We're glad that you enjoyed your stay. Our goal is to create a relaxing and comfortable environment for all our guests, and we're delighted that we succeeded during your visit.We'll be sure to pass on your compliments to the entire team.Your feedback is valuable to us, and we are grateful for your support. We look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral Manager

6/10 Satisfaisant

Kota

Les points forts : Propreté
Séjour de 5 nuits en décembre 2023
Réponse de Rob Hemmes le 12 janv. 2024
Dear Kota,Thank you so much for taking the time to share your experience at our hotel. I want to extend my sincerest apologies for any little inconvenience might experienced during your recent stay with us. Your feedback is crucial to us as we continuously strive to enhance our guests' experiences.We wish you reported us during your stay, our management would have been happy to solve any issue on the spot.We are happy your overall experience with us was positive and we truly look forward to welcoming you back in a non-distant future to give you our outstanding service.Warm regards,Rob HemmesGeneral MGR