Avis
8,8
Excellent
9,0/10
Propreté
9,2/10
Personnel et service
8,4/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en famille
17 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de Guest Relations Manager le 20 juil. 2023
Dear Isabelle,First of all I would like to thank you for choosing NH Schiller for your stay in Amsterdam and for sharing your feedback with us online.We truly hope you had an enjoyable time in Amsterdam and a very pleasant stay with us.I look forward to welcoming you back soon.Thank you With Kind regards,Barbara Wrzeszcz
10/10 Excellent
Carmela Silvia
24 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carmela Silvia
Séjour de 4 nuits en mars 2023
Réponse de Guest Relations Manager le 26 mars 2023
Dear Carmela Silvia,We are extremely thankful for such wonderful feedback you have decided to share after your recent stay at the NH Schiller.It has been a real pleasure to have you stay with us, we are glad we have been able to fulfill your desires and expectations.Thank you very much for all your kind words, especially towards our staff, I will share your compliments with them to motivate them to keep doing the great job!We will be looking forward to welcoming you back, hopefully in the very near future.Thank youKind Regards,Barbara Wrzeszcz
6/10 Satisfaisant
Andre
Voyage en famille
25 oct. 2022
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bien placé mais décevant et prix inadapté
Andre
Séjour de 3 nuits en octobre 2022
Réponse de Guest Relations Manager le 25 oct. 2022
Cher Mr. Andre,Nous tenons à vous remercier pour le temps et l’effort pris pour écrire une lettre concernant votre séjour à l’hôtel NH Schiller et je m'excuse auprès de vous pour l’inconvenance.Sachez que nous attachons beaucoup d'importance aux remarques de nos clients. Elles attirent en effet notre attention sur les dysfonctionnements éventuels de notre organisation et nous permettent de rester vigilants quant au maintien du niveau de nos prestations. Soyez assuré que notre souci majeur est la satisfaction de tous nos clients et que nous nous attachons en permanence à y rester attentifsEspérant avoir encore l'occasion de pouvoir vous accueillir au NH Schiller, et dans de meilleures circonstances cette fois, nous vous prions d'agréer, l'expression de nos sentiments les meilleurs,Barbara Wrzeszcz
8/10 Bien
Voyageur vérifié
Voyage en famille
1 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en février 2022
Réponse de Vera & Guest Relations Manager le 1 mars 2022
Thank you for reviewing our property.
It will be our pleasure to welcome you again at NH Schiller.
Kind Regards,
Vera
Guest Relations Manager
10/10 Excellent
Alexis
29 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alexis
Séjour de 2 nuits en septembre 2021
Réponse de Vera Taams & Guest Relations Manager le 30 sept. 2021
Thank you for staying at NH Schiller.
The team and I are pleased to read that you enjoyed your room.
It would be an honour to welcome you back again in the near future.
Thank you for staying with us.
Kind Regards,
Vera
Guest Relations Manager
10/10 Excellent
Tabassum, Diamond Bar
20 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Tabassum
Séjour de 2 nuits en avril 2024
8/10 Bien
Jason
Voyage en couple
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jason
Séjour de 3 nuits en mars 2024
Réponse de Victor M Duenas le 26 mars 2024
Dear Jason,Thank you for taking the time to share your feedback following your recent stay at NH Caransa. We truly appreciate your review.We are delighted to hear that you found our hotel's location to be great. We understand the importance of convenience when choosing accommodation, and we're pleased to know that our central location met your expectations.We also appreciate your feedback regarding the noise levels during your stay. Please accept our sincere apologies for any inconvenience this may have caused. We continuously strive to provide a comfortable environment for all our guests, and we will certainly look into ways to address this concern.Your feedback is invaluable to us as we work to improve the overall guest experience at NH Caransa. We hope to have the opportunity to welcome you back in the future and provide you with a more peaceful stay.Thank you again for choosing NH Caransa.Best regards,
10/10 Excellent
Asher
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Asher
Séjour de 2 nuits en janvier 2024
Réponse de Victor M Duenas le 21 févr. 2024
Dear Asher,We are very pleased to see that you gave us an overall score of 5. Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to Amsterdam.
10/10 Excellent
Rebecca
15 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rebecca
Séjour de 2 nuits en janvier 2024
Réponse de Ilinca Maria Gheorghe Guest Relations Manager le 17 janv. 2024
Dear Rebecca,We sincerely appreciate your positive feedback. If there are specific aspects of your experience that stood out or any suggestions you'd like to provide for further improvement, please feel free to share. Thank you for choosing us, and we look forward to welcoming you again in the future!Kind regards,
8/10 Bien
Graeme
15 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Graeme
Séjour de 3 nuits en janvier 2024
Réponse de Victor M Duenas le 17 janv. 2024
Dear Graeme,We are really grateful for your stay in our hotel and that you left your feedback about your recent stay with us at NH Schiller. It was our honor hosting you and we are always happy to provide the extraordinary service to you.We would love to welcome you back again in the nearest future!Best regards,
10/10 Excellent
LUIS
Voyage en famille avec de jeunes enfants
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
LUIS
Séjour de 2 nuits en janvier 2024
Réponse de Victor M Duenas le 13 janv. 2024
Dear Luis.We are very pleased to see that you gave us an overall score of 5. Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to Amsterdam.
10/10 Excellent
Monzer
7 janv. 2024
Monzer
Séjour de 3 nuits en janvier 2024
Réponse de Victor M Duenas le 13 janv. 2024
Dear Monzer,We are very pleased to see that you gave us an overall score of 5. Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to Amsterdam.
8/10 Bien
Lee
25 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lee
Séjour de 4 nuits en décembre 2023
Réponse de Victor M Duenas le 13 janv. 2024
Dear Lee,We are very pleased to see that you gave us an overall score of 4 Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to Amsterdam.
10/10 Excellent
René
Voyage en couple
22 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
René
Séjour de 1 nuit en décembre 2023
Réponse de Victor M Duenas le 23 déc. 2023
Best,Eerst wil ik u bedanken dat u voor het NH Schiller heeft gekozen voor uw verblijf in Amsterdam.Het was ons een groot genoegen om u als Gast te mogen ontvangen. Wij kijken er nu al naar uit om u in the nabijie toekomst weer te kunnen verwelkomen.Met vriendelijke groet,
10/10 Excellent
Rufus W
13 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rufus W
Séjour de 2 nuits en décembre 2023
Réponse de Victor M Duenas le 23 déc. 2023
Dear Rufus,Thank you for your trust in NH Schiller and for taking the time to review your stay. I hope, we can welcome you again soon when travel brings you back to Amsterdam.
10/10 Excellent
Karen
Voyage en famille
11 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Réponse de Victor M Duenas le 23 déc. 2023
Dear KarenThank you for your trust in NH Schiller and for taking the time to review your stay. I hope, we can welcome you again soon when travel brings you back to Amsterdam.
6/10 Satisfaisant
Carly
5 déc. 2023
Carly
Séjour de 3 nuits en décembre 2023
Réponse de Victor M Duenas le 23 déc. 2023
Dear carlyThank you for your trust in NH Schiller and for taking the time to review your stay. I hope, we can welcome you again soon when travel brings you back to Amsterdam.
8/10 Bien
Kathia V
2 déc. 2023
Kathia V
Séjour de 3 nuits en novembre 2023
Réponse de Victor M Duenas le 23 déc. 2023
Dear KathiaThank you for your trust in NH Schiller and for taking the time to review your stay. I hope, we can welcome you again soon when travel brings you back to Amsterdam.
6/10 Satisfaisant
Øyvind
29 nov. 2023
Øyvind
Séjour de 1 nuit en novembre 2023
Réponse de Victor M Duenas le 23 déc. 2023
Dear OyvindThank you for your trust in NH Schiller and for taking the time to review your stay. I hope, we can welcome you again soon when travel brings you back to Amsterdam.
10/10 Excellent
Paulette Francesca
22 nov. 2023
Paulette Francesca
Séjour de 2 nuits en novembre 2023
Réponse de Victor M Duenas le 23 déc. 2023
Dear Paulette,Thank you for your trust in NH Schiller and for taking the time to review your stay. I hope, we can welcome you again soon when travel brings you back to Amsterdam.
10/10 Excellent
Hannah
Voyage en famille
21 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hannah
Séjour de 3 nuits en novembre 2023
Réponse de Victor M Duenas le 23 nov. 2023
Dear Hannah,First of all, I would like to thank you for choosing the NH Schiller for your stay in Amsterdam. We are incredibly happy that you have been able to enjoy all the comforts that our location and hotel have to offer.
2/10 Horrible
ilkim can
12 nov. 2023
ilkim can
Séjour de 2 nuits en octobre 2023
Réponse de Victor M Duenas le 14 nov. 2023
Dear IlkimThanks for your feedback
10/10 Excellent
Maria
11 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente
Maria
Séjour de 2 nuits en novembre 2023
Réponse de Victor M Duenas le 14 nov. 2023
Dear MariaFirst, I want to thank you for your trust in NH Schiller and for taking the time to review your stay.We are very pleased to see that you gave us an overall score of 10. Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to Amsterdam.
10/10 Excellent
Pedro Henrique
7 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente
Pedro Henrique
Séjour de 2 nuits en novembre 2023
Réponse de Victor M Duenas le 8 nov. 2023
Dear Pedro,Thank you so much for taking the time to write a review regarding your recent stay at NH Schiller. We are happy to hear that you enjoyed your stay. For us, the celebrations of our guests will always be important, for us it has been a pleasure that you have chosen us to celebrate your wedding anniversary. We hope to welcome you back to our hotel in the near future. Warmest regards,
8/10 Bien
Aslam
Voyage en famille
7 nov. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Aslam
Séjour de 4 nuits en octobre 2023
Réponse de Victor M Duenas le 8 nov. 2023
Dear AslamFirst, I want to thank you for your trust in NH Schiller and for taking the time to review your stay.We are very pleased to see that you gave us an overall score of 8. Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to Amsterdam.
10/10 Excellent
Zoe-Louise
Voyage en couple
3 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zoe-Louise
Séjour de 4 nuits en octobre 2023
Réponse de Shivaira le 5 nov. 2023
Dear Zoe-Louise,Thank you so much for visiting our hotel! We truly appreciate your feedback and we are glad that you had a lovely experience. We are looking forward to your next visit!With kind regards, Nh Caransa Amsterdam Hotel
10/10 Excellent
Valeria
18 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Valeria
Réponse de Ilinca Maria Gheorghe le 19 oct. 2023
Dear Valeria,Thank you for sharing your feedback about your stay at NH Schiller in Amsterdam. We are pleased to hear that you, as a female solo traveler, felt safe and well-located during your visit. The bustling surroundings and the proximity to various attractions indeed contribute to a secure and convenient stay.Your comfort and safety are our priorities, and we're glad to know that you had a positive experience. If you have any further suggestions or if there's anything specific you enjoyed during your stay, please feel free to share. We look forward to welcoming you back in the future!Kind regards,Ilinca Maria GheorgheGuest Relations Manager
10/10 Excellent
Kye
17 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kye
Séjour de 3 nuits en octobre 2023
Réponse de Victor M Duenas le 20 oct. 2023
Dear Kye,First, I want to thank you for your trust in NH Schiller and for taking the time to review your stay.We are very pleased to see that you gave us an overall score of 5. Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to Amsterdam.
8/10 Bien
Ortelio
Voyage en famille
12 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ortelio
Séjour de 5 nuits en octobre 2023
Réponse de Victor M Duenas le 20 oct. 2023
Dear Ortelio,First, I want to thank you for your trust in NH Schiller and for taking the time to review your stay. We are incredibly happy that you have been able to enjoy all the comforts that our location have to offer. Your comments regarding the cleanliness and maintenance of our rooms will be further assessed to establish an orderly and well-kept hotel accommodations. We will also evaluate more on the quality service we provide to each of our valued guests. We hope that we can welcome you back in the future. Warmest regards
10/10 Excellent
Arturo
Voyage en couple
9 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arturo
Séjour de 2 nuits en septembre 2023
Réponse de Victor M Duenas le 20 oct. 2023
Dear Arturo,Thank you so much for taking the time to share your excellent review with us online. Receiving a 5 on all departments it's absolutely the biggest compliment we can achieve. I highly appreciate your kind words and if your travel ever takes you back to Amsterdam, please do think of us. With best regards,
8/10 Bien
Ruwan
9 oct. 2023
Ruwan
Séjour de 1 nuit en octobre 2023
Réponse de Victor M Duenas le 20 oct. 2023
Dear Ruwan Thank you for your trust in NH Schiller and for taking the time to review your stay.
8/10 Bien
Miss Georgia
Voyage d’affaires
20 sept. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
WiFi didn’t work in room, clean hotel
Miss Georgia
Séjour de 1 nuit en septembre 2023
Réponse de Victor M Duenas le 21 sept. 2023
Dear Miss Georgia,Thank you so much for taking the time to write a review regarding your recent stay at NH Schiller. I want to offer you my most sincere apologies for the noise disturbance you encountered during your stay. I cannot even imagine the uncomfortable feeling it must have given you not being able to sleep. Unfortunately, we cannot turn back the time, I really hope you are willing to accept my apologies for this experience Also I sincerely hope to be able to welcome you back in our hotel so we can show you we have improved.Kind regards,
10/10 Excellent
Jean
Voyage en famille avec de jeunes enfants
14 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jean
Séjour de 3 nuits en septembre 2023
Réponse de Lynn Woltjes le 16 sept. 2023
Dear Jean, thank you very much for your stay at NH Schiller in Amsterdam. Next to that thank you very much for takin the time to provide us with feedback. We are truly happy to hear we have met your expectations. I will personally forward your kind words towards our staff to them in order to motivate them to do this great work. When travels bring you back to Amsterdam, I am looking forward to welcoming you back at NH Schiller. Warm regards, Lynn Woltjes General Manager
8/10 Bien
henri
Voyage en groupe
12 sept. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
henri
Séjour de 2 nuits en septembre 2023
Réponse de Lynn Woltjes le 16 sept. 2023
Dear Henri, first of all, thank you very much for choosing NH Schiller for your stay in Amsterdam and taking the time to provide us with a review. We are glad to hear you enjoyed the location and the hotel. We are looking forward to welcoming you back when travels brings you to Amsterdam in the near future. Best regards, Lynn Woltjes General Manager
10/10 Excellent
oscar
10 sept. 2023
oscar
Séjour de 1 nuit en septembre 2023
Réponse de Victor M Duenas le 20 oct. 2023
Dear OscarThank you for your trust in NH Schiller and for taking the time to review your stay.
10/10 Excellent
Christian
Voyage en famille
24 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christian
Séjour de 6 nuits en août 2023
Réponse de Victor M Duenas le 25 août 2023
Dear ChristianFirst and foremost, I would like to take this opportunity to thank you for the trust you have placed in our hotel NH Schiller and for having shared your experience with us. Market. We are happy to hear that you enjoyed your stay at our central location in Amsterdam. I will also share your words in reference to our staff with the rest of the team, so it will help us to continue providing our guests with a pleasant experience. We are very happy to know that you appreciate our efforts to protect the environment. I hope, we can welcome you again soon when travel brings you back to Amsterdam.
10/10 Excellent
Paolo
Voyage en famille
24 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paolo
Séjour de 3 nuits en août 2023
Réponse de Victor M Duenas le 25 août 2023
Dear Paolo,Thank you so much for taking the time to write a review regarding your recent stay at NH Schiller. We are pleased to read that you were very satisfied with the services & the attitude of the staff. I will share your comment with the team as they will be very pleased to receive your compliments. I look forward to welcoming you back soon.
4/10 Médiocre
Claudio
Voyage en couple
21 août 2023
Les points forts : Personnel et service
Les points faibles : Propreté
Claudio
Séjour de 3 nuits en août 2023
Réponse de Guest Relations Manager le 21 août 2023
Dear Claudio,Thank you for your effort in writing us a review about your recent stay at the NH Schiller. We apologize that your stay had been inconvenient and uncomfortable for you. Your comments regarding the cleanliness will be further assessed to establish an orderly and well-kept hotel accommodations. We will also evaluate more on the quality service we provide to each of our valued guests to prove that we can live up to the NH standards. We hope to give you a better experience should you decide to stay with us again. With Kind Regards,Barbara Wrzeszcz
10/10 Excellent
Beth
15 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beth
Séjour de 4 nuits en août 2023
Réponse de Guest Relations Manager le 17 août 2023
Dear Beth,First of all I would like to thank you for choosing NH Schiller for your stay in Amsterdam and for sharing your feedback with us online.We truly hope you had an enjoyable time in Amsterdam and a very pleasant stay with us.I look forward to welcoming you back soon.Thank you With Kind regards,Barbara Wrzeszcz
8/10 Bien
Andrew, Cardiff
Voyage en famille
15 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 4 nuits en juillet 2023
Réponse de Victor M Duenas le 16 août 2023
Dear Andrew,First, I want to thank you for your trust in NH Schiller and for taking the time to review your stay. We truly value the opinions of our customers, and we apologize that we did not meet fully your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We will make corrective actions. . We want you to know that we truly enjoy sharing our passion for service excellence with our valued guests and want you to walk out the hotel feeling contented and satisfied Kind regards
8/10 Bien
Khristin
15 août 2023
Les points forts : Propreté et personnel et service
Khristin
Séjour de 4 nuits en août 2023
Réponse de Victor M Duenas le 16 août 2023
Dear Khristin,First, I want to thank you for your trust in NH Schiller. We are very pleased to see that you gave us an overall score of 4. Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to AmsterdamKind regards
10/10 Excellent
Voyageur vérifié
11 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en août 2023
Réponse de Victor M Duenas le 16 août 2023
Dear,First, I want to thank you for your trust in NH Schiller,We are very pleased to see that you gave us an overall score of 10. Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to Amsterdam.Kind regards
8/10 Bien
Mathieu
8 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mathieu
Séjour de 5 nuits en août 2023
Réponse de Guest Relations Manager le 8 août 2023
Dear Mathieu,First of all, I would like to thank you for choosing the NH Schiller for your stay in Amsterdam. It was our great pleasure to welcome you as Our Guest. We are incredibly happy that you have been able to enjoy all the comforts that our location have to offer. We are already looking forward to welcoming you again soon. Kind regards,Barbara Wrzeszcz
10/10 Excellent
Jochen
8 août 2023
Les points forts : Propreté et personnel et service
Jochen
Séjour de 2 nuits en juillet 2023
Réponse de Guest Relations Manager le 10 août 2023
Dear Jochen,First of all I would like to thank you for choosing NH Schiller for your stay in Amsterdam and for sharing your feedback with us online.We truly hope you had an enjoyable time in Amsterdam and a very pleasant stay with us.I look forward to welcoming you back soon.Thank you With Kind regards,Barbara Wrzeszcz
8/10 Bien
Sharlene
6 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sharlene
Séjour de 6 nuits en juillet 2023
Réponse de Guest Relations Manager le 8 août 2023
Dear Sharlene,First of all I would like to thank you for choosing NH Schiller for your stay in Amsterdam and for sharing your feedback with us online.We truly hope you had an enjoyable time in Amsterdam and a very pleasant stay with us.I look forward to welcoming you back soon.Thank you With Kind regards,Barbara Wrzeszcz
10/10 Excellent
Wadhah
3 août 2023
Les points forts : Propreté
Wadhah
Séjour de 1 nuit en juillet 2023
Réponse de Victor M Duenas le 4 août 2023
Dear WadhahFirst, I want to thank you for your trust in NH Schiller and for taking the time to review your stay.We are very pleased to see that you gave us an overall score of 5. Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to Amsterdam.
10/10 Excellent
Felix
Voyage en famille
1 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Felix
Séjour de 2 nuits en juillet 2023
Réponse de Victor M Duenas le 2 août 2023
Dear FelixWe are very pleased to see that you gave us an overall score of 5. Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to Amsterdam.Kind regards
8/10 Bien
Christopher
1 août 2023
Christopher
Séjour de 2 nuits en juillet 2023
Réponse de Victor M Duenas le 4 août 2023
Dear ChristopherFirst, I want to thank you for your trust in NH Schiller and for taking the time to review your stay.We are very pleased to see that you gave us an overall score of 8. Providing our guests with the best possible hospitality and service has always been our mission and we're glad Kind regards
6/10 Satisfaisant
Karen
Voyage en groupe
31 juil. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
So so
Karen
Séjour de 2 nuits en juillet 2023
Réponse de Victor M Duenas le 2 août 2023
Dear KarenThank you for your effort in writing us a review. We apologize that your stay had been inconvenient and uncomfortable for you. I am very sorry about the situation with the key cards, as well as in reference to the amenities, we will take the corresponding measures with the personnel responsible for this. We hope that you consider giving us another opportunity in your future travels.Kind regards
2/10 Horrible
Voyageur vérifié
Voyage d’affaires
11 juil. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dont stay here if you would like a good sleep
Voyageur vérifié
Séjour de 4 nuits en juillet 2023
Réponse de Natalia Rodriguez le 12 juil. 2023
Dear Guest,Thank you for your recent stay at NH Amsterdam Schiller. Thank you for sharing your feedback, this is extremely value for us as we try to improve with every stay. Only I would like to let you know our check in time guarantee is starting at 15pm, we apologize for the experience you had. I wish you a lovely day.Kind regards,Natalia Rodriguez Guest Relations