Dear Alexandre, Thank you for staying at the DoubleTree Amsterdam Centraal Station. We are delighted to see from your scores that you enjoyed your stay with us! Furthermore, we hope you had a memorable time exploring Amsterdam and look forward to having the pleasure of welcoming you again in the near future. Warm regards, Team DoubleTree by Hilton Amsterdam Centraal Station

Dear Alain, Thank you for your recent stay at the DoubleTree Amsterdam Centraal Station. We appreciate you leaving us an honest review about your experience. We completely understand that it is frustrating that you did not have the peace and tranquillity you hoped for during your stay due to the opening party of our renovated rooftop bar. It could have been mentioned better to you upon your arrival, and for this we offer our apologies. We hope to Make It Right with you in the near future, therefore we would like to invite you for a drink in our renovated rooftop bar. Furthermore, please feel free to contact us directly for any further feedback you may have. We do hope you had a wonderful time exploring Amsterdam and its beautiful sights. Warm regards, Team DoubleTree by Hilton Amsterdam Centraal Station

Dear Issam, It is amazing to get such a score from you for your recent stay! We appreciate you taking the time to leave a review about your stay and hope to welcome you back to the hotel in the near future.Warm regards, Team DoubleTree by Hilton Amsterdam Centraal Station

Cher Matthieu, Merci de votre récent séjour dans notre hôtel. Nous sommes désolés d’apprendre que plusieurs aspects n’ont pas été à votre satisfaction pendant votre séjour. Veuillez noter que nous sommes toujours disponibles pour améliorer votre sejour. Pour cette raison, nous voudrions vous demander de toujours informer l’équipe en cas d’inconfort. Par ailleurs, nous apprécions que vous avez pris le temps d’écrire un avis de votre séjour. Nous avons pris note de vos commentaires et avons informé les chefs responsables. Nous espérons d’avoir le plaisir de vous accueillir à nouveau à l’avenir. Si vous avez des questions ou des demandes, vous pouvez toujours nous contacter à l’avance.Cordialement,Team DoubleTree by Hilton Amsterdam Centraal Station

Dear Alexandre,Thank you for taking the time to submit your feedback! I am glad to see from your score that you overall enjoyed your experience with us and hope you had a great time in Amsterdam as well. As we always aim for a 10 score, I would like to ask you what could we have done more or differently to take your stay with us to the next level?Looking forward to your reply!Warm regards,Team DoubleTree by Hilton Amsterdam Centraal Station

Dear Yvan, thanks for staying with us. We are happy to see you enjoyed your overall stay but please do let us know what else we could have done to score a 5 star rating. Thanks in advance and best regards, Emma

Dear guest, Thank you for the recent stay and AWESOME review. We hope to be able to welcome you back soon! Kind regards, Emma

Dear Ouaknine, What a wonderful rating. Thank you for quickly reviewing your recent stay with us. Great that you had a pleasant time in our hotel and we hope you enjoyed your time in Amsterdam to the fullest as well. Welcoming you back as our guest again in near future would be a pleasure.

Dear Ouaknine, What a wonderful rating. Thank you for reviewing your recent stay with us! Great that you had a pleasant time in our hotel and we hope you enjoyed your time in Amsterdam to the fullest as well. Welcoming you back as our guest again in near future would be a pleasure.

Dear Alain-Fabien, Thank you for taking a moment for this kind star rating! The team is happy to have had you as our guest and glad that you obviously had a great stay and enjoyed our hotel as well as Amsterdam to the fullest. We hope to see you the next time travels brings you to this vibrant city. Warm regards, Caroline, General Manager

Dear Said, Thank you for your stay and for this wonderful score. It was a pleasure being your host and my colleagues and me hope to have given you amazing memories of your time in Amsterdam. We hope to welcome you as our guest again soon. Warm regards, Caroline, General Manager

Dear Guest, Thank you for your stay and for this wonderful score. It was a pleasure being your host and my colleagues and we hope to have given you amazing memories of your time in Amsterdam. We hope to welcome you as our guest again soon. Warm Regards, Caroline, General Manager

Dear Guest, Thank you for reviewing your stay with us and for being our guest. We are happy to see that you seem to have enjoyed your time with us and hope Amsterdam treated you nicely as well. Welcoming you back to our hotel in future would be a pleasure. Warm regards, Johannes

Dear Rani, Your review truly means a lot to us. Thank you so much for your ongoing loyalty, we are very happy to count you to our returning guests when traveling to Amsterdam. It is thrilling to hear that you are always having a splendid time with us and already cannot wait to welcoem you back. Please never hesitate to also contact us prior your arrival if you have any preferences, the team will do their utmost to enhance your future stays! We are already looking forward to your next stay! Warm regards, Johannes

Dear Guest, Thank you for the review of your recent stay with us. We are saddened to see that you were experiencing inconveniences concerning the cleanliness of your guest room. Please let me extend my sincerest apologies if we have fallen short of our service promise to provide all our guests with a flawlessly cleaned guest room. Your irritation is completely understandable! Please note that my colleagues and I are doing our utmost to ensure our guests expectations are met or exceeded and never hesitate to contact the Front Office or Duty Manager to share your experience and concerns - we will go above and beyond to Make It Right! The team hopes to have the chance of welcoming you back to our hotel to show you we can do much better. Warm regards, Johannes

Dear Laurent, Thank you for staying with us and for this perfect review score! We are flattered you had a nice time with us enjoyed the service provided as well as the prime location and appreciate you taking a moment to share your review. The team would love to welcome you again when travel brings you back to Amsterdam. Warm regards, Johannes

Dear Sylvie, What a superb review! Thank you for sharing your thoughts and for your stay. The team is flattered that you have fully enjoyed your time with us and were stunned by the extensive breakfast buffet offered. We hope you took home many nice memories of your time here. Warm regards, Johannes

Dear David, Thank you for your recent stay and for sharing your thoughts. It is true that all our standard guest rooms are offering empty minibars to our guests, which can be filled to their convenience - also with the complimentary water dispenser available in the lobby 24/7. I regret the discomfort you faced due to not knowing this and am sorry for the disappointment caused as well as for any waiting time you faced. We hope to be able to welcome you again so convince you of our high service standards and show you we care. Warm regards, Johannes

Dear Guest, Thank you so much for this amazing review and for giving us the highest score possible! My colleagues and I are very happy to see you had a great time whilst staying with us and hope you will visit us again soon when you are planning another trip to Amsterdam! Warm regards, Johannes

Dear Guest, Thank you for your stay and for your honest review. I am saddened to learn that you were not fully satisfied with your stay and experiencing inconveniences in your guest room. Kindly note that as city center hotel with 557 hotels room we are making use of the available space as efficient as possible, my apologies for the discomfort this has caused you. Further, I regret that you were not able to fully enjoy the extensive breakfast buffet due to the fact that you were not aware of its finishing time. The team and I hope you had an amazing time in Amsterdam nevertheless and will give us another chance to convince you of our hotel when travels bring you back to Amsterdam. Warm regards, Johannes

Dear Guest, Thank you for this nice score and for staying with us. It seems that your time with us was to your liking and we very much hope you are taking many nice memories with you. Welcoming you back to our hotel in near future would be a treat. Warm regards, Johannes

Dear Guest, Thank you for being our stay and for reviewing your stay. Please be assured that you will always receive the room type you have booked, disregarding via which party, however, it is possible that we provide you with a complimentary upgrade depending on our availability. I am very sorry for the false impression the team has made on you regarding this and am very happy to see that you enjoyed your stay. The team would be thrilled to welcome you again in near future. Warm regards, Johannes

Dear Peggy, Thank you for your stay and for this wonderful score. It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in Amsterdam. We hope to welcome you as our guest again soon. Warm regards, Johannes

Dear Guest, Thank you for staying with us and for this perfect review score! I am flattered you had a nice time with us and appreciate you taking a moment to share your review. The team would love to welcome you again when travel brings you back to Amsterdam. Warm regards, Johannes

Dear Guest, Thank you for being our guest and for having taken a moment to share your review. While it is nice to read that walking into the heart of Amsterdam within 8 minutes and the immense breakfast buffet selection with many smiles serving you enhanced your stay, I want to extend my sincere apologies for the inconveniences you faced in your guest room. Please be assured that only flawlessly cleaned guest room are facing our high standards and anything but snow white, straightened linen do not reflect our high service standards. I highly regret to have fallen short of your and our expectations here and can assure you that there will be a detailed follow up regarding this case. I very much hope the team has extent our Make It Right service promise and enhanced your further stay, which you hopefully enjoyed to the fullest. Welcoming you again to convince you of our high standards would be a huge pleasure. Warm regards, Johannes

Dear Guest, Thank you for being our guest and for your review. I am happy that you were satisfied with your stay and hope you had a lovely time in this vibrant city as well. The team would love to have the opportunity to welcome you back soon. Warm regards, Johannes

Dear Guest, Thank you so much for giving us the highest score possible! We are very happy to see you had a great time whilst staying with us. We hope you will visit us again soon when you are planning another trip to Amsterdam! Warm regards, Robin on behalf of team DoubleTree by Hilton Amsterdam Centraal Station

Dear Guest, Thank you for your feedback and for being our guest. It saddens me to see that your experience was not as you expected. We always try to Make it Right with our guests if feedback is given during the stay. Therefore for next time please feel free to do so, so we can try and make your stay a better one! Warm regards, Johannes

Dear Paul-Émile, Thank you for this lovely review and for staying with us. Awesome that you had a great stay and used our location to your convenience, also to get to your cruise terminal. Kindly note that the Guest Service team next to the resection is able to provide you with any directions as well as tips and recommendations what to experience. We hope to welcome you back soon. Warm regards, Johannes

Dear Guest, Thank you for this nice review and for your stay. Lovely that you had a great time in our hotel and made use of our rooftop bar Skylounge on the 11th floor as well as our centralized location to enhance your stay. Your warm words regarding the service are much appreciated, however, I am sincerely sorry for the waiting time you expereicned upon check in. Despite the large amount of early arrivals we are facing every day, this should not have happened, disregarding the level of business the hotel is experiencing. We hope to get another chance to show you we can do much better! Welcoming you again soon would be a pleasure. Warm regards, Johannes

Dear Guest, Thank you for being our guest and your nice review. I am very happy to read that you enjoyed your stay and made use of our location to explore Amsterdam. The team hopes you had a wonderful time in this vibrant city! Welcoming you back as our guest soon would be a pleasure. Warm regards, Johannes

Dear Raymond, Thank you for this indeed perfect review! It is a pleasure to read that you fully enjoyed your stay and we very much hope travels will bring you back to Amsterdam and our hotel soon! Warm regards, Johannes

Dear Jean, Thank you for staying with us and for this perfect review score. I am flattered you had a nice time with us and appreciate you taking a moment to share your review. The team would love to welcome you again when travel brings you back to Amsterdam. Warm regards, Johannes

Dear Christian, Thank you so much for your stay and for your fantastic score. I am very happy to see you had a great time whilst staying with us and enjoyed the extensive breakfast to the fullest. We hope you will visit us again soon when you are planning another trip to Amsterdam! Warm regards, Johannes