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Avis sur Days Inn by Wyndham Kendal Killington Lake

2 out of 5
Days Inn by Wyndham Kendal Killington Lake
Roadchef Motorway Service Area, M6 South Cumbria, Kendal, England

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 204 avis sur 702." "
Note des voyageurs de 8 (Bien), d’après 286 avis sur 702." "
Note des voyageurs de 6 (Satisfaisant), d’après 117 avis sur 702." "
Note des voyageurs de 4 (Médiocre), d’après 54 avis sur 702." "
Note des voyageurs de 2 (Horrible), d’après 41 avis sur 702." "

7,8/10

Propreté

8,2/10

Personnel et service

6,8/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Voyageur vérifié

Séjour de 2 nuits en mars 2019
Réponse de GM le 3 avr. 2019
Thank you for your review. I do hope you enjoyed your stay and that we can welcome you back soon.

6/10 Satisfaisant

Voyageur vérifié

Séjour de 2 nuits en mars 2019
Réponse de GM le 3 avr. 2019
Thank you for your review. I do hope you enjoyed your stay and that we can welcome you back soon.

8/10 Bien

Nad, Paris

Les points forts : Propreté, personnel et service, confort de la chambre
Hotel avec une très belle vue sur le lac
L'hôtel est un peu difficile à trouver avec le GPS, mais lorsque l'on arrive on a l'agréable surprise d'être aussi proche du lac. L'hôtel est situé près de l'autoroute mais on entends pas les voitures

6/10 Satisfaisant

FLORENCE, louviers

Les points forts : Propreté et confort de la chambre
Hotel très agréable pour une nuit d'étape
Hotel très confortable et calme bien qu'il soit situé sur une aire d'autoroute. Le plus est la vue que nous avions sur le lac.

8/10 Bien

Grisard, Franche Comté

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Explication insuffisante sur le site pour trouver l’hôtel quand on vient du sud. Il faut quitter la M6 sortie 37 et revenir direction sud sortie 36. Idem pour repartir au nord, il faut quitter l'hôtel et sortir à la 36 pour repartir ensuite au nord. Hotel correct pour le prix.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jolie découverte
site surprenant mais les chambres ont vu sur le lac , c'est très agréable après une journée bien chargée de visites et de découverte dans le Lake District

6/10 Satisfaisant

Robert

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Elixir

Séjour de 2 nuits en mars 2024

8/10 Bien

waseem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Diane le 24 mars 2024
Dear Waseem,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kendal. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a pleasant stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Yours sincerelyDiane Palmer Hotel Manager

8/10 Bien

Ava Lorraine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
V helpful receptionist on arrival. Next morning a staff member went beyond the call of duty - English was her 2nd language - to help us obtain a money off voucher for the food outlett, much appreciated
Séjour de 1 nuit en mars 2024
Réponse de Diane le 11 mars 2024
Dear Ava Lorraine, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kendal. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our staff helpful. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to welcoming you in the future. Yours sincerely Diane Palmer Hotel Manager

6/10 Satisfaisant

Peter

Voyage en couple
Les points forts : Propreté
Room was as required. No biscuits. Heated towel rail was not working. Liked the quiet location and comfortable room. Easy access with no stairs to climb.
Séjour de 1 nuit en mars 2024
Réponse de Diane le 11 mars 2024
Dear Peter, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kendal. It is always a pleasure to receive feedback. I am particularly pleased you found the location convenient. We have made the maintenance team aware of the issues with room. Thank you again for sharing your experience, and we look forward to welcoming you in the future. Yours sincerely, Diane Palmer, Hotel Manager

8/10 Bien

stuart

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Electric vehicles charging stations nearby.
Séjour de 1 nuit en février 2024
Réponse de Diane le 17 févr. 2024
Dear Stuart,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kendal. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyed your stay, I will pass on your mcomment about the EV chargers. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Yours sincerelyDiane Palmer Hotel Manager

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Diane le 8 janv. 2024
Dear CharlesThank you for your feedback. I am pleased to hear that you enjoyed your stay with us. I will pass your score on to the teamRegardsDiane PalmerUnit Manager

2/10 Horrible

Jayne

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Réponse de Diane le 12 févr. 2024
Dear JayneThank you for taking the time to tell us about your experience at Days Inn by Wyndham Kendal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not have an enjoyable stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Yours sincerelyDiane PalmerHotel Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Warm and cosy room
Great place to stay for a weekend away before Christmas handy for Kendal and Lancaster. Weather typical of Lake District but you cannot book that. A lovely view over the lake, warm and comfortable. Plenty of hot water.
Séjour de 2 nuits en décembre 2023
Réponse de DP le 11 déc. 2023
Thank you for taking time time to send us a review after your recent stay.I am really please that you enjoyed your stay.Kind RegardsDianeHotel Manager

8/10 Bien

Stephen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stephen
Comfortable room good bed adjustable heating shower not bad . Ideal no frills stopover for heading south . Motorway services so dining limited .
Séjour de 1 nuit en décembre 2023
Réponse de Diane le 17 déc. 2023
Dear Stephen,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kendal. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your room comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Yours sincerelyDiane Palmer Hotel Manager

10/10 Excellent

Graham

Séjour de 1 nuit en novembre 2023
Réponse de Diane le 17 déc. 2023
Dear Graham,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kendal. It is always a pleasure to receive positive feedback.I am particularly pleased that you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Yours sincerelyDiane Palmer Hotel Manager

4/10 Médiocre

Donna

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don’t waste your money
Wouldn’t stay at one of these chains again. The room smelt strange and was very cold no heating. Beds were so soft where I had to sleep on the duvet. Don’t waste your money staying at this chain!!
Séjour de 1 nuit en novembre 2023
Réponse de Diane le 17 déc. 2023
Dear DonnaThank you for taking the time to tell us about your experience at Days Inn by Wyndham Kendal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were cold in your room, each room have its own heating that guests can control the temperature, reception would have been happy to help if you had difficulties operating it. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Yours sincerelyDiane PalmerHotel Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Diane le 17 déc. 2023
Dear Anonymous,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kendal. It is always a pleasure to receive positive feedback.I am particularly pleased that you had an enjoyable stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Yours sincerelyDiane Palmer Hotel Manager

6/10 Satisfaisant

Paul

Séjour de 1 nuit en octobre 2023
Réponse de DIane le 17 déc. 2023
Dear Paul,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kendal. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Yours sincerelyDiane Palmer Hotel Manager

8/10 Bien

Ann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel was nice
Séjour de 2 nuits en octobre 2023
Réponse de DIane le 17 déc. 2023
Dear Ann,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kendal. It is always a pleasure to receive positive feedback.I am particularly pleased that you had an enjoyable stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Yours sincerelyDiane Palmer Hotel Manager

2/10 Horrible

rahul

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Location is good, but the rooms are very old not in good condition.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

MORAG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Gerrard

Voyage en couple
Les points forts : Propreté et personnel et service
Although the property was clean and comfortable it was very dated and needs a complete refurbishment to bring it upto modern standards. I would consider booking again but it would depend on the price.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Patrick

Séjour de 1 nuit en septembre 2023

10/10 Excellent

John

Séjour de 1 nuit en septembre 2023

10/10 Excellent

A D

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

John

Séjour de 1 nuit en septembre 2023

2/10 Horrible

Marie

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I booked for a Lakeview room but I was given a room next to the car park. The short stay was to rest from a long drive. We checked late, in time to sleep so I didn’t bother to make a fuss because of tiredness. The bathroom ceiling is mouldy, same around and above the windows that was very wet due to condensation. The window is restricted to be opened! We can hear everyone that passing the hallway and the noisy door/door handles.
Séjour de 1 nuit en septembre 2023
Réponse de Days Inn le 16 sept. 2023
Dear MarieThank you for taking the time to tell us about your experience at Days Inn by Wyndham Kendal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not get a lake view room and that there were some issues with the room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Yours sincerelyDiane PalmerHotel Manager

4/10 Médiocre

Colin

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The building fit out is desperately in need of a makeover. The rooms need painting and bathrooms replacing as difficult to clean being in poor state. Shower curtain too long and made bath slippery. Safety issue for guests. As a 1 night stop over it was adequate.
Séjour de 1 nuit en septembre 2023
Réponse de Days Inn le 16 sept. 2023
Dear ColinThank you for taking the time to tell us about your experience at Days Inn by Wyndham Kendal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not ahppy with your room. We are working on improvments. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Yours sincerelyDiane PalmerHotel Manager

10/10 Excellent

Jim

Séjour de 1 nuit en septembre 2023

2/10 Horrible

Elizabeth

Séjour de 1 nuit en août 2023

10/10 Excellent

Clare

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great, clean. Lovely staff
Séjour de 1 nuit en août 2023

10/10 Excellent

Gillian

Séjour de 1 nuit en août 2023

10/10 Excellent

sandra

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stopover point
Lovely stop for an overnight stay en route to Scotland from the south. Very dog friendly too. Easy free parking - McDonald's next door. Take snacks etc as no shops nearby. Very comfortable - fabulous views and great value.
Séjour de 1 nuit en août 2023

10/10 Excellent

Yvonne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful scenery
The hotel was clean and comfortable, comfortable bed, friendly staff, beautiful scenery
Séjour de 2 nuits en juillet 2023

8/10 Bien

Roger

Les points faibles : Personnel et service
View
Only positive was the great view.
Séjour de 2 nuits en juillet 2023

8/10 Bien

Lynda

Séjour de 1 nuit en juin 2023

10/10 Excellent

Barry

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This motel is located at a service area so it is easy to park and to get petrol. It was well kept.
Séjour de 1 nuit en juin 2023

10/10 Excellent

M J

Séjour de 1 nuit en juin 2023

10/10 Excellent

Ruthanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
If Carlsberg did motorway service hotels… Absolutely stunning location, lambs, swans, signers, lake and sailboats. Simply beautiful, especially considering it’s a motorway services with all the conveniences that entails. The man on reception bent over backwards to help us as we had forgotten to book an accessible room. Excellent.
Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

John

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Our bed in room 5 left a lot to be desired in fact I had to sleep on the single bed because the double bed had spring problems. I felt that Zebadee was in there somewhere.
Séjour de 1 nuit en juin 2023

10/10 Excellent

a

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
An enjoyable stay before we spent a few days in the Lake District
Séjour de 1 nuit en mai 2023

8/10 Bien

Claudia

Voyage en couple
Convenient location. Wifi didn't work most of the time.
Séjour de 4 nuits en mai 2023
Réponse de Reception Team le 31 mai 2023
We are sorry to hear of the problems you experienced with the WiFi during your stay. We appreciate you taking the time to share your review.

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
No frills, decent
No frills, but fairly decent, in a handy location for exploring the lakes. The bathrooms could do with a bit of a makeover. Lovely view of Killington lake.
Séjour de 2 nuits en mai 2023
Réponse de Reception Team le 31 mai 2023
Thank you for taking the time to share your feedback. We hope to welcome you again.

10/10 Excellent

Janet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel
It was a lovely stay the service was tip top would recommend it and would definitely stay there again
Séjour de 3 nuits en mai 2023
Réponse de Reception Team le 31 mai 2023
Thank you for taking the time to share your lovely review.

10/10 Excellent

Meow Yin

Séjour de 1 nuit en mai 2023
Réponse de Reception Team le 31 mai 2023
Thank you for sharing your review. We are pelased to see you enjoyed your stay

8/10 Bien

Joanne

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was an idea spot to stop half way for our trip from Somerset to Scotland. It is conveniently just off the motorway. We had our dog with us and she was made very welcome by the staff. The staff were very helpful and answered all our queries. We would definitely stay again.
Séjour de 1 nuit en mai 2023
Réponse de Reception Team le 14 mai 2023
Thank you for sharing your kind review. We are pleased to see your enjoyed your stay with us.

4/10 Médiocre

Douglas

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is showing it's age and lack of investment. Woodwork in room was very worn and coming away from the wall in places. Bathroom in need of major updating. Staff not on front desk at times when the notice said they would be. Reported heater in room flashing on continually denoting a fault. Nothing done. Bed fine, slept well!
Séjour de 1 nuit en mai 2023
Réponse de Reception Team le 14 mai 2023
Thank you for taking the time to share you rreview. Feedback such as yours is vital in helping us to make the improvements we need, to provide a better service for all our guests.We hope you will give us the opportunity to serve you better in the future.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
The Manager was friendly and professional and helpful.
Séjour de 1 nuit en mai 2023
Réponse de Reception Team le 11 mai 2023
It was our pleasure to welcome you here with us. We are pleased you enjoyed your stay, and hope to welcome you again in the future.