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Avis sur Wind Creek Bethlehem

4 out of 5
Wind Creek Bethlehem
77 Sands Blvd, Bethlehem, PA

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 635 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 224 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 76 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 37 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 31 avis sur 1003." "

9,4/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Johane

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très plaisant. Très beau séjour. Upgrade suite 10e étage. Super
Séjour de 1 nuit en février 2023
Réponse de Roro le 25 févr. 2023
You're very welcome! Thank you for your positive feedback. It is greatly appreciated. Hope to see you again.

10/10 Excellent

Irene

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was kept good and clean. The staff recognized and treated everyone with respect. Will definitely be staying here again.
Séjour de 2 nuits en avril 2024
Réponse de Robin le 22 avr. 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

Michael, Bronx

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My wife and I stayed here to attend a Brit Floyd concert. The hotel and event were amazing. We really enjoyed not driving to a hotel after the concert. The room was more than adequate, and we will stay here again.
Séjour de 1 nuit en mars 2024
Réponse de Robin le 21 avr. 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

Tracy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's a fine hotel though even outside the casino was loud
Séjour de 1 nuit en avril 2024
Réponse de Robin le 21 avr. 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

Debra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The area driving in is a little different. Once you get to the Wind Creek it’s great! The valet parking immediate friendly and quick. The hotel is very nice! The room is big, nice and comfortable! We had book for “The Price is Right Show”. It was wonderful the hotel has the event center within it along with an escalator up to the shopping mall and the casino! It was worth the trip.
Séjour de 1 nuit en avril 2024
Réponse de Mary le 20 avr. 2024
Thank you for your feedback! We are happy to hear you had a great time!

10/10 Excellent

Nick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice hotel, very quiet, comfy beds, hot water, tv and mini fridge and coffee in room.
Séjour de 1 nuit en avril 2024
Réponse de Mary le 19 avr. 2024
Thank you for your feedback! We are happy you had a great time!

10/10 Excellent

david

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stayed overnight for a concert in the showroom very nice facility would stay there again maybe longer
Séjour de 1 nuit en mars 2024
Réponse de Rpbin le 17 avr. 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

Omayra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Robin le 15 avr. 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

Victor, Haledon

Séjour de 1 nuit en mars 2024
Réponse de Robin le 16 avr. 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

Laura, pottstown

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy access to anything you could possibly want. Pleasantly surprised
Séjour de 1 nuit en avril 2024
Réponse de Robin le 15 avr. 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

carol

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would highly recommend this hotel!
Séjour de 1 nuit en avril 2024
Réponse de Mary le 15 avr. 2024
Thank you for your feedback! We are happy you had a great time!

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel room was really nice, Casino was excellent
Séjour de 1 nuit en avril 2024
Réponse de Mary le 15 avr. 2024
Thank you for your feedback! We are happy you had a great time!

6/10 Satisfaisant

Jennifer, E Stroudsburg

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Room was nice, but not cleaned very good. There was blood stains on the sheets.
Séjour de 1 nuit en avril 2024
Réponse de Robin le 15 avr. 2024
Good afternoonOn behalf of Wind Creek Bethlehem, please accept our sincere apology for your unpleasant stay with us. We strive to ensure our patrons experience the best visit possible during their travels and it is sad to know that we fell short of our goal this time. If you would like to speak with someone directly so that we could show how seriously we take this, we would love to assist you in this manner. The front desk is staffed twenty-four hours, so no matter what time you call, there will always be someone here. Thank you for taking the time to let us know where we can improve, and we look forward to hearing from you.

10/10 Excellent

Christie

Voyage en groupe
Great stay and great experience will be returning
Séjour de 2 nuits en avril 2024
Réponse de Robin le 14 avr. 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

Amy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place
Séjour de 1 nuit en avril 2024
Réponse de Robin le 14 avr. 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

Diane

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location and room
Séjour de 1 nuit en février 2024
Réponse de Robin le 13 avr. 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

Lisa

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed overnight to see a show .Everything was great from checking in to dining and the venue is really intimate setting.
Séjour de 1 nuit en avril 2024
Réponse de Robin le 13 avr. 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

Beatriz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very helpful
Séjour de 1 nuit en avril 2024
Réponse de Robin le 13 avr. 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

8/10 Bien

Edward

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Overall facility had an "empty" feel. Seemed like half the outlet shops were vacant and the ones that were open were empty. It was an "Event" night so nicer dining options were all booked. Casino was fairly busy, but at 10pm after concert, only place for a drink was casino bar which had no food. Not what I remember from a few years back. Guess things have changed since Covid.
Séjour de 1 nuit en avril 2024
Réponse de Kareshma le 12 avr. 2024
We are sorry for your less than satisfactory stay. We will work hard to address and fix the issues you experienced. Thank you for letting us know. We appreciate your feedback.

10/10 Excellent

Brandi, Ephrata

Huge resort. Well maintained and clean. A lot of things to do
Séjour de 1 nuit en avril 2024
Réponse de Mary le 12 avr. 2024
Thank you for your feedback! We are happy to hear you enjoyed your stay!

10/10 Excellent

Idsacoow

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were upgraded from our regular room to a suite. They gave us a cool bag and everything is very clean! The staff are polite and helpful
Séjour de 1 nuit en avril 2024
Réponse de Mary le 12 avr. 2024
Thank you for your feedback! We are happy to hear you enjoyed your stay!

10/10 Excellent

Evelyne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really enjoyed the location because everything is connected and accessible. It rained the entire time so what we planned could not be done. Because everything is connected we had plenty of options to choose from without leaving
Séjour de 1 nuit en décembre 2023
Réponse de Kareshma le 10 avr. 2024
Thank you for your feedback! We are happy to hear you enjoyed your stay!

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is wondeful.
Séjour de 1 nuit en janvier 2024
Réponse de Mary le 8 avr. 2024
Thank you for your feedback! We are happy you had a great time!

10/10 Excellent

Wayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Mary le 8 avr. 2024
Thank you for your feedback! We are happy you had a great time!

10/10 Excellent

Jean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Mary le 8 avr. 2024
Thank you for your feedback! We are happy you had a great time!

10/10 Excellent

Sheraton, Coatesville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Mary le 8 avr. 2024
Thank you for your feedback! We are happy you had a great time!

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Audrey at check in was amazing!! She really made us feel like very welcomed. She went above and beyond tk accomadate our check in and stay!!
Séjour de 1 nuit en avril 2024
Réponse de Mary le 6 avr. 2024
Thank you for your feedback! We are so happy to hear you had a great experience with us! We will make sure to pass on your kind words to Audrey.

10/10 Excellent

Luis

Séjour de 1 nuit en février 2024
Réponse de Kareshma le 6 avr. 2024
Thank you for your feedback! We are happy to hear you enjoyed your stay!

10/10 Excellent

michele

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Kareshma le 6 avr. 2024
Thank you for your feedback! We are happy to hear you enjoyed your stay!

10/10 Excellent

Deborah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
beautiful setting and room was wonderful
Séjour de 1 nuit en avril 2024
Réponse de Kareshma le 4 avr. 2024
Thank you for your feedback! We are happy to hear you enjoyed your stay!

10/10 Excellent

Myles

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice clean rooms, convenient location, secure
Séjour de 1 nuit en mars 2024
Réponse de Robin le 1 avr. 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

Carolyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked that the Casino and Event Center where all connected together. So if the weather was not good you never had to leave the premises.
Séjour de 2 nuits en mars 2024
Réponse de Robin le 1 avr. 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

Stephanie

Séjour de 3 nuits en mars 2024
Réponse de Robin le 20 avr. 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice hotel with very spacious, clean, and quiet rooms.
Séjour de 1 nuit en février 2024
Réponse de Mary le 29 mars 2024
Thank you for your feedback! We are happy to hear you had a great time!

10/10 Excellent

zach

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en mars 2024
Réponse de Robin le 26 mars 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

Ashley

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Kareshma le 26 mars 2024
Thank you so much for your positive feedback!

10/10 Excellent

Michael, Branchburg

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable Clean and affordable
Séjour de 1 nuit en mars 2024
Réponse de Mary le 25 mars 2024
Thank you for your feedback! We are happy you enjoyed your stay!

6/10 Satisfaisant

Gina

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall, the hotel was very convenient for staying over after a concert at the Event Center. However, check-in was delayed due our room not being ready. We were two out of at least a couple dozen other people who had to sit and wait in the lobby for a notification of a ready room. It was about 1.25 hours past the check-in time, which in many cases would not be a big deal, but many people were frustrated given that it was getting close to the beginning of the concert. We, like others were worried that we wouldn't be able to get into our rooms before the show. I have used hotels for both business and leisure travel probably a couple hundred times or more and I have never experienced this. Maybe I've just been lucky up to this point. Better planning by management for busy days is necessary (there was the concert and also a couple of conferences going on). If you're short-staffed, maybe you need to increase wages. Other than that, the room was nice and big. The food choices were pretty good. But the outlet mall is pretty dead, I would say about half empty. The event center is great and we really enjoyed the concert. I would definitely go there again for a show, but I would hesitate about staying there again due to the late room availability.
Séjour de 1 nuit en mars 2024
Réponse de Robin le 26 mars 2024
Good morning,On behalf of Wind Creek Bethlehem, please accept our sincere apology for your unpleasant stay with us. We strive to ensure our patrons experience the best visit possible during their travels and it is sad to know that we fell short of our goal this time. If you would like to speak with someone directly so that we could show how seriously we take this, we would love to assist you in this manner. The front desk is staffed twenty-four hours, so no matter what time you call, there will always be someone here. Thank you for taking the time to let us know where we can improve, and we look forward to hearing from you.

10/10 Excellent

Mary Jane

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful resort! We checked in early and our room was ready. We stayed in a presidential suite and it was spacious and beautiful! We ate a late lunch at Urban Market and it was very good. We attended at concert in the evening and it was very convenient. The staff were all pleasant and helpful. We will be back!
Séjour de 1 nuit en mars 2024
Réponse de Mary le 24 mars 2024
Thank you for your feedback! We are happy you had a great time!

10/10 Excellent

Eric

Séjour de 1 nuit en mars 2024
Réponse de Kareshma le 12 avr. 2024
Thank you so much for your positive feedback.

8/10 Bien

Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Megan le 19 mars 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

Marissa

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Will stay again
Séjour de 1 nuit en mars 2024
Réponse de Robin le 19 mars 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

Sabrina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Robin le 19 mars 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

Lucia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Robin le 19 mars 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

Elias

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Coach Store
Séjour de 1 nuit en mars 2024
Réponse de Kareshma le 16 mars 2024
Thank you so much for your positive feedback.

10/10 Excellent

Margaret, kearny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great room nice area
Séjour de 1 nuit en mars 2024
Réponse de Robin le 19 mars 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

Victoria

Séjour de 1 nuit en mars 2024
Réponse de Mary le 1 avr. 2024
Thank you for your feedback! We are happy to hear you had a great time!

10/10 Excellent

Luz, Regó Park

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Me gustó
Séjour de 1 nuit en mars 2024
Réponse de Robin le 6 mars 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

dorothy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked it all. Loved the shower
Séjour de 1 nuit en mars 2024
Réponse de Robin le 6 mars 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

10/10 Excellent

Julissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shopping center in with the casino
Séjour de 2 nuits en mars 2024
Réponse de Robin le 6 mars 2024
Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!