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Avis sur Red Roof Inn Allentown South

2 out of 5
Red Roof Inn Allentown South
2650 Moravian Avenue, Allentown, PA

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 162 avis sur 624." "
Note des voyageurs de 8 (Bien), d’après 194 avis sur 624." "
Note des voyageurs de 6 (Satisfaisant), d’après 122 avis sur 624." "
Note des voyageurs de 4 (Médiocre), d’après 68 avis sur 624." "
Note des voyageurs de 2 (Horrible), d’après 78 avis sur 624." "

7,4/10

Propreté

7,2/10

Personnel et service

7,4/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

sylvie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tres prope par contre le matelas creuse dans le centre
Séjour de 1 nuit en avril 2024

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
La réceptionniste était amicale avec un beau sourire
Séjour de 1 nuit en mars 2020
Réponse de P.P. General Manager le 12 mars 2020
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en juillet 2018
Réponse de Paul Patel General Manager le 20 août 2018
Thank you for your feedback. We look forward to seeing you again soon.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement
Très médiocre, mais pour une nuit c est tolérable surtout par rapport au prix.

10/10 Excellent

scott anthony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This time was great
Séjour de 1 nuit en mars 2024
Réponse de P.P. General Manager le 2 avr. 2024
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Daniel, Griswold

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pretty good hotel. Bed was very comfortable. Bathroom was clean. I would stay here again
Séjour de 1 nuit en mars 2024
Réponse de P.P. General Manager le 2 avr. 2024
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Mary

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in guy was super nice and easy going. Very clean room water was great bed was comfortable loved that there is no carpet !! Loved how spacious it was for a king room
Séjour de 2 nuits en janvier 2024
Réponse de P.P. General Manager le 24 mars 2024
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Tammy, Cherry Hill

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were pleasantly surprised. It was a nice room for a reasonable rate.
Séjour de 1 nuit en mars 2024
Réponse de P.P. General Manager le 24 mars 2024
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bien

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The place is clean and convenient but there is ALWAYS a weird smell in the hallways. Never had a problem with this property.
Séjour de 2 nuits en février 2024
Réponse de P.P. General Manager le 22 févr. 2024
Thank you for your four out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our property clean and convenient. We look forward to seeing you again soon.

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de P.P. General Manager le 14 févr. 2024
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bien

Lesli

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Good
Séjour de 1 nuit en février 2024
Réponse de P.P. General Manager le 14 févr. 2024
Thank you for your four out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Amy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I feel comfortable and safe staying here. It is clean and also so convenient to work, shopping. Perfect for me!!!
Séjour de 3 nuits en janvier 2024
Réponse de Toni-Ann RediResponse Specialist le 8 févr. 2024
Thank you for leaving such a positive review, Amy. At Red Roof Inn Allentown South we work hard to provide clean, safe, comfortable and value based stays for all our guests, so I am happy that is always achieved for you. Your feedback is always welcomed as it only helps us to improve our services.Thank you again, we hope you'll return so that we can provide you with another great stay.Best wishes,Red Roof Management

6/10 Satisfaisant

Mark

Voyage d’affaires
Good for the price
Séjour de 3 nuits en décembre 2023
Réponse de P.P. General Manager le 14 févr. 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

10/10 Excellent

Dikaury

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent place
Séjour de 1 nuit en décembre 2023
Réponse de P.P. General Manager le 27 déc. 2023
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our property an excellent place. We look forward to seeing you again soon.

8/10 Bien

Richard, FENTON

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de P.P. General Manager le 18 déc. 2023
Thank you for your four out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Isa

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
It was great for a quick stay and only 10 minutes from downtown Allentown. The room was clean and staff were respectful. Great for the price.
Séjour de 2 nuits en décembre 2023
Réponse de P.P. General Manager le 18 déc. 2023
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found your room clean and staff respectful. We are glad you found our hotel great for the price. We look forward to seeing you again soon.

8/10 Bien

Courtney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de P.P. General Manager le 18 déc. 2023
Thank you for your eight out of ten evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very helpful!
Séjour de 1 nuit en novembre 2023
Réponse de P.P. General Manager le 20 nov. 2023
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Rolando

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Better than some 5 star hotels
Very friendly and clea rooms
Séjour de 2 nuits en novembre 2023
Réponse de P.P. General Manager le 8 nov. 2023
Thank you for your positive ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Glad to hear you found our rooms clean and our staff friendly. We look forward to seeing you again soon.

8/10 Bien

Beatrice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de P.P. General Manager le 8 nov. 2023
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bien

Gregg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room door locks could use updating.
Séjour de 2 nuits en septembre 2023
Réponse de P.P. General Manager le 26 sept. 2023
Thank you for your positive four out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We appreciate your suggestion and will look into it. We look forward to seeing you again soon.

8/10 Bien

Sheila

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de S.P. General Manager le 10 sept. 2023
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Médiocre

Brian

Voyage d’affaires
Les points faibles : Personnel et service
Séjour de 1 nuit en septembre 2023
Réponse de P.P. General Manager le 10 sept. 2023
We apologize your experience was anything less than completely satisfying. We hope you will give us the opportunity to better serve you in the future.

6/10 Satisfaisant

Margaret

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 1 nuit en août 2023
Réponse de P.P. General Manager le 30 août 2023
Thank you for evaluating our property. We look forward to seeing you again soon.

10/10 Excellent

Cecilia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy buen servicio 🙏
Séjour de 1 nuit en août 2023
Réponse de P.P. General Manager le 28 août 2023
Thank you for your positive five out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Jeremy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de P.P. General Manager le 26 août 2023
Thank you for your positive ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bien

ADELA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HAVE STAYED HERE TWICE. WOULD STAY HERE AGAIN.
Séjour de 2 nuits en août 2023
Réponse de P.P. General Manager le 23 août 2023
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de P.P. General Manager le 16 août 2023
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Médiocre

ahzad

Les points forts : Propreté
close to highway
Séjour de 1 nuit en août 2023
Réponse de P.P. General Manager le 14 août 2023
We apologize your experience was anything less than completely satisfying. We hope you will give us the opportunity to better serve you in the future.

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient
Very convenient. Right off the highway but still quiet. Excellent for the price. Clean.
Séjour de 1 nuit en août 2023
Réponse de P.P. General Manager le 11 août 2023
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you had a pleasant stay and we look forward to seeing you again soon.

8/10 Bien

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant Stay
The room was good for the price I paid. No issues about the room or the hotel. Friendly person at check in. It is close to the major highway so there is some noise from the traffic. Not a real issue for me. Overall a pleasant stay.
Séjour de 1 nuit en août 2023
Réponse de P.P. General Manager le 9 août 2023
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you had a pleasant stay and we look forward to seeing you again soon.

6/10 Satisfaisant

Huyen-Nga

Séjour de 3 nuits en août 2023
Réponse de P.P. General Manager le 28 août 2023
Thank you for evaluating our property. We hope to see you again soon.

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de P.P. General Manager le 5 août 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bien

PAUL

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The price was reasonable and the room was clean and very adequate.
Séjour de 1 nuit en juillet 2023
Réponse de S.P. General Manager le 28 juil. 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are very glad you found our rooms clean and our price reasonable. We look forward to seeing you again soon.

8/10 Bien

Robert

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Nice towels and bed
good for price, floors a little dirty need to learn how to mop better..
Séjour de 2 nuits en juillet 2023
Réponse de P.P. General Manager le 26 juil. 2023
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de P.P. General Manager le 23 juil. 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

scott anthony

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Was a nice place to stay
Séjour de 1 nuit en juin 2023
Réponse de P.P. General Manager le 8 juil. 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Glad to hear you found our property to be a nice place to stay. We look forward to seeing you again soon.

10/10 Excellent

KARL

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great clean place to stay on a budget, especially if you just want a place to sleep and stay over. Rooms and amenities in them are well kept.
Séjour de 1 nuit en juin 2023
Réponse de P.P. General Manager le 23 juin 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are very glad everything was good, We look forward to seeing you again soon.

10/10 Excellent

Hollis, Danbury

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was clean, safe and quiet...great shower...good value
Séjour de 2 nuits en juin 2023
Réponse de P.P. General Manager le 19 juin 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are very glad everything was good, We look forward to seeing you again soon.

10/10 Excellent

Dale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fine place. Not a fan of $100 security deposits, but I guess that's the norm today in this area.
Séjour de 1 nuit en juin 2023
Réponse de P.P. General Manager le 19 juin 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are very glad everything was good, We look forward to seeing you again soon.

10/10 Excellent

Marleny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was good!!
Séjour de 1 nuit en juin 2023
Réponse de P.P. General Manager le 13 juin 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are very glad everything was good, We look forward to seeing you again soon.

8/10 Bien

Cecilia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Todos bien
Séjour de 1 nuit en juin 2023
Réponse de P.P. General Manager le 13 juin 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are very glad everything was good during your stay. We look forward to seeing you again soon.

8/10 Bien

Brianna

Séjour de 3 nuits en juin 2023
Réponse de P.P. General Manager le 8 juil. 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The road noise was a negative, being situated at a busy highway crossroads. Noise from an upstairs tenant was also disturbing. But room was clean and well serviced.
Séjour de 3 nuits en mai 2023
Réponse de P.P. General Manager le 27 mai 2023
Thank you for evaluating our property. We are glad you found your room clean and well serviced. We hope to see you again soon.

8/10 Bien

Michael

Séjour de 1 nuit en mai 2023
Réponse de P.P. General Manager le 13 juin 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023
Réponse de P.P. General Manager le 23 mai 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Horrible

LOU

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
NO CUSTOMER SERVICE THERE
It started with waiting for almost 5 minutes to be waited on due to no one at the counter, then scolded for knocking on the window. then an error with the booking then treated as though the customer service on the phone was more important than me standing right in front of her and was informed it was another customer. she then called her boss and told him I was calling her a liar. I had to ask for her to call him to get the room changed to 1 without stairs because I have bad knees. They refused and were very sarcastic and nasty. We have stayed there several times before and never had such an awful experience.
Séjour de 1 nuit en mai 2023
Réponse de P.P. General Manager le 12 mai 2023
We apologize your experience was anything less than completely satisfying. Our Desk Clerk was on the phone helping someone and that is why you needed to wait. You wanted a down stairs room, however your reservation had no notes from Expedia requesting a downstairs room. At the time of your arrival there were no rooms left of the type you selected on the first floor. You were advised that we had a very nice accessible room on the first floor that was a different room type. Our Desk Clerk advised if you would like the room you needed to contact Expedia and change your room type since we are not permitted to change the reservation when you book with a third party. We are sorry we could not meet your expectations.

6/10 Satisfaisant

Sandra

Voyage avec des animaux de compagnie, Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I would NOT recommend this place. It was not up to Red Roof standards!!
Séjour de 1 nuit en mai 2023
Réponse de P.P. General Manager le 10 mai 2023
We apologize your experience was anything less than completely satisfying. We are a newly renovated property and most guests love our comfortable rooms and friendly staff. Red Roof standards are very important to us. We are sorry we could not meet your expectations.

10/10 Excellent

Benjamin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de P.P. General Manager le 2 mai 2023
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Antonio

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This is where is stay every time I come to Allentown…
Séjour de 2 nuits en mars 2023
Réponse de P.P. General Manager le 9 avr. 2023
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you always stay with us. We look forward to seeing you again at our Red Roof Inn Allentown South.