- Les points forts : Propreté et infrastructures et conditions de l’établissement
- Les points faibles : Personnel et service et confort de la chambre
The grounds, the pool and externally the site is lovely! There are 92 apartments at the site... the majority of which are in private ownership... and some of these are REALLY good apartments, up to date, safe and well maintained internally... BUT some are not and some are owned by the Hotel and these are not so good... we were unlucky enough to get probably the worst on the site... 70% of the lightbulbs didn’t work.. the put up bed was broken, the front door split, kitchen cupboards broken, no lock on bathroom window, bath filthy, and I got an electric shock from a plug socket that had its cover missing. When we arrived we found the put up bed had no linen or pillows... so had to walk the 150m to reception at 10 at night to ask for some... they didn’t believe me so walked all the way back with receptionist to check... found I was right, walked all the way back with her and had to carry it all back with me to the apartment myself.... with a lightbulb for me to change myself too! And when I informed them the following morning about the electric shock and missing plug face.. the lack of concern or urgency to investigate was very disappointing... and it was a full 8 hrs before someone came to fix... and put more lightbulbs in. Expedia where I formed straight away about the issues... And for all of this.. Expedia offered £75 as a travel voucher.... seriously not impressed!