Dear Guest,I appreciate you sharing your review on Expedia.I am pleased to read that you enjoyed your experience at our hotel. Thank you for your feedback.We will look forward to having you back with us many more times.Warm regards,Mohit Malhotra General Manager

Dear Guest, Thank you for the taking the time to share a review of your stay on Hotels.com. I am delighted to read your generous praise of the view of the Taj Mahal and Swimming pool. We are extremely happy to read that we left a positive impression on you with superlative service. We are consistently committed to ensuring that we provide our guests with the highest standards of service, quality and experience, hence hold your comments in high regard. We are grateful for your kind words of appreciation. I thank you once again for your time and look forward to having more opportunities to be service to you. Thank you, Vishal Pathak

Dear Guest, I was most concerned to receive your feedback, and I apologize profusely for the disappointment you felt. We could not provide you with a relaxing stay due to the ongoing renovation noise. It has always been our endeavour to ensure that all our guests have a comfortable and memorable stay with us. In your case we clearly failed to do so. We do recognise that at times we make mistakes - it is important that we learn from these mistakes in order to continuously improve. While I know that I cannot undo this experience with us, but I do hope that you will treat this as an anomaly from our otherwise high standards of service and not let it mar your overall impression about us. Once again, I am so sorry that you were disappointed on this occasion and I hope to be able to restore your faith in The Oberoi Amarvilas in the future. On behalf of the entire team please accept my apologies once again. Thank you, Vishal Pathak

Dear Guest, Thank you for taking the time to share you review on hotels.com I am pleased to know you had enjoyed the view of the Taj Mahal from your room. The hotel concierge is pleased to assist all guests for booking train tickets, car, guides etc for our guests, which require to be booked a day before the planned visit. Great care was taken in designing the hotel to ensure all the rooms offer an uninterrupted view of the monument. Your appreciation for the services offered by my team exceed your expectations. We at Oberoi Hotels and Resorts take great pride in our service and happy guests are the greatest source of motivation for all of us here. Thank you for your kind comments. Thank you for choosing to stay and we hope to welcome you back for many more wonderful stays with us. Thank you, Warm regards, Abhishek Panshikar General Manager

Dear Guest, Thank you for taking the time to share you review on Expedia. I am delighted to read your review and to learn that you enjoyed the view of the Taj Mahal . I am also glad to know that you enjoyed Breakfast buffet and the services at the hotel offered by my team exceed your expectations. We offer complimentary golf cart service to and from the monument ensuring it’s just minutes away. Great care was taken in designing the hotel to ensure all the rooms offer an uninterrupted view of the monument. Our trained and guest focused team knows that holidays with family are truly special and endeavor to anticipate your needs and create personalized experiences for our guests. Thank you for your kind comments and we hope to welcome you back to the Oberoi Amarvilas. Thank you, Warm regards, Abhishek Panshikar General Manager

Dear Guest,Thank you for taking the time to share your compliments on Expedia.I am glad to note that you found the hotel ambiance to your satisfaction and thank you for appreciating our services.It is our constant endeavor to deliver the best services and it is appreciation and feedback such as your which motivate the entire team to continue striving for excellence.All of us look forward to welcoming you back soon and assure you of another great holiday!Warm regards,Mohit Malhotra

Dear Guest, Thank you for posting such an endearing review on Expedia.I am sincerely touched by your generous words of appreciation for the services rendered by our team and happy to know that you had a comfortable stay. However, I am concerned about the shortcomings highlighted by you. Your feedback regarding this matter is greatly appreciated as it allows us to identify areas for improvement and ensure a smoother experience for our guests in the future. The team and I thank you once again and we all look forward to welcoming you back soon!Warm regards, Mohit MalhotraGeneral Manager

Dear Guest,Thank you for writing such a lovely review of your experience on Expedia. Our utmost focus is to provide our guests with personalized service which meets high standards of hospitality. Thank you for sharing your appreciation of my team who make this place so unique and welcoming.We hope to remain your preferred hotel on all future visits to the city and look forward to welcoming you back again soon.Warm regards,Mohit MalhotraGeneral Manager

Dear Guest,Thank you for staying with us and sharing your experience on Expedia.We are delighted to learn that you liked the location of the hotel.The team and I are grateful for your support and look forward to welcome you back soon. Thank you,Mohit MalhotraGeneral Manager

Dear Guest,Thank you so much for taking the time to write this review.I'm sincerely delighted to read that you enjoyed your stay with us. I look forward to welcoming you back for another wonderful holiday.Warm regards,Mohit MalhotraGeneral Manager

Dear Guest,Thank you for taking the time to review us on Expedia.I have noted your feedback. The price we charge is in line with most hotels in the city and across our chain. However, I will keep your feedback on record for when we next review the pricing structure.I thank you for your feedback and trust I have your understanding in this matter. Thank you,Mohit MalhotraGeneral Manager

Dear Guest.Thank you for taking the time to review us on GoogleI am glad to read that you enjoyed the facilities at the hotel exceeded your expectations. We do take pride in catering to our guests’ needs in the best way we can. Thank you for your kind and wonderful words of praise for Khushi and the team.We thank you for your review once again and hope to welcome you back again soon.Warm regards,Mohit MalhotraGeneral Manager

Dear Guest,Thank you so much for taking the time to write this review. I'm sincerely delighted to read that you enjoyed your stay with us. I look forward to welcoming you back for another wonderful holiday.Warm regards,Mohit MalhotraGeneral Manager

Dear Guest,Thank you so much for taking the time to write this review. I amm delighted to read that you enjoyed your stay with us and were complemented by our warm hospitality.We look forward to welcoming you back for another wonderful holiday.Warm regards,Mohit MalhotraGeneral Manager

Dear Guest, Thank you for rating us on Expedia. I am very concerned to note your rating about our hotel. At Oberoi Hotels we take great pride in ensuring that every guests who visits us, leaves as an ambassador of the hotel. It pains me greatly to know that we failed to achieve this in your case. I would very much like to better understand your experience at our hotel which was not to your liking and would request you to please write back to us. Your feedback is greatly valued by me and I assure you the learnings will be put to good use. Thank you, Mohit MalhotraGeneral Manager

Dear Guest,We are incredibly grateful that you took the time to leave us such a positive review!We are blessed with a unique view of the Taj Mahal, and charming sceneries, and our guests often mention that the hotel is like an ‘oasis’. It is very special to know this from you as well. Once again, we thank you for your review and hope to have the pleasure of welcoming you back soon. Warm Regards,Mohit Malhotra General Manager

Dear Guest,Thank you for taking the time to share your comment on Expedia.I appreciate your positive feedback about our services and accommodation. We do take pride in catering to our guests’ needs the best way we can. Thank you for acknowledging our efforts. The team and I are grateful for your support and look forward to welcome you back soon. Warm regards,Mohit MalhotraGeneral Manager

Dear Guest,Thank you for staying with us and sharing your experience on Expedia.We are delighted to learn that you liked the beautiful views of the Taj Mahal from your room and found our hospitality to your satisfaction. Thank you indeed for your service.The team and I are grateful for your support and look forward to welcome you back soon. Thank you,Mohit MalhotraGeneral Manager

Dear Guest, Thank you for rating us on Expedia. I am very concerned to note your rating about our hotel. At Oberoi Hotels we take great pride in ensuring that every guests who visits us, leaves as an ambassador of the hotel. It pains me greatly to know that we failed to achieve this in your case. I would very much like to better understand your experience at our hotel which was not to your liking and would request you to please write back to us. Your feedback is greatly valued by me and I assure you the learnings will be put to good use. Thank you, Mohit MalhotraGeneral Manager

Dear Guest,I sincerely appreciate you for taking the time to post a review of your experience on Expedia.We were thrilled to read that you had such a great time and that we were able to contribute to your overall travel experience. The beautiful view of The Taj Mahal from the room is among the highlights of the hotel. The team is pleased to know from your comments that their efforts were so well appreciated. It was a pleasure to have been of service to you.We thank you once again for your review and on behalf of the team, we hope to welcome you back soon.Warm regards,Mohit MalhotraGeneral Manager

Dear Guest,Thank you for posting such an endearing review on Hotels.com.It gives me an immense sense of pride to read your feedback. Genuine care and concern for our guests is one of the key values of our organisation. I am sincerely touched by your generous words of appreciation for the services rendered by our team and happy to know that you had a comfortable stay.Thank you once again and my team and I look forward to welcoming you back.Warm regards,Mohit Malhotra

Dear Guest,Thank you for taking the time to share your review on Expedia.I appreciate your positive feedback about our hotel. The concerns you have kindly highlighted have been duly noted and will certainly be addressed. Valuable feedback like this that we can continue monitoring and improving our service and product standards. Thank you for sharing your feedback.The team and I look forward to welcoming you back.Warm Regards,Mohit MalhotraGeneral Manager

Dear Guest,Thank you so much for taking the time to write this review. I'm sincerely delighted to read that you enjoyed your stay with us and were complemented by our warm, personalised hospitality.I look forward to welcoming you back for another wonderful holiday.Warm regards,Mohit MalhotraGeneral Manager

Dear Guest,I am extremely delighted that my team has lived up to your expectations and your encouraging feedback is greatly appreciated. I thank you for your time spent on reviewing us and hope to have the pleasure of welcoming you back again soon. Your recognition of our efforts will motivate us further to do better with each passing day.Warm Regards,Mohit Malhotra General Manager

Dear Guest,Thank you for sparing your valuable time to share your experience on ExpediaIt has always been our utmost focus to provide our valued guests with personalised service that meets the highest standards of hospitality. I have shared your gracious compliments with the team.The team and I are grateful for your support and look forward to welcome you back for many more wonderful stays with us.Warm Regards,Mohit MalhotraGeneral Manager

Dear Guest,Thank you so much for your review about your stay on Expedia.Special touches and insightful service have a huge impact on the overall experience and I am delighted to know that the team was able to create an impression on you with thoughtful gestures and anticipative service. Thank you for your kind comments.Once again, we thank you for your review and hope to have the pleasure of welcoming you back soon. Warm regards,Mohit MalhotraGeneral Manager