Conciergerie

Avis sur Travelodge by Wyndham Wytheville

2 out of 5
Travelodge by Wyndham Wytheville
140 Lithia Rd, Wytheville, VA

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 630 avis sur 1308." "
Note des voyageurs de 8 (Bien), d’après 404 avis sur 1308." "
Note des voyageurs de 6 (Satisfaisant), d’après 138 avis sur 1308." "
Note des voyageurs de 4 (Médiocre), d’après 90 avis sur 1308." "
Note des voyageurs de 2 (Horrible), d’après 46 avis sur 1308." "

8,4/10

Propreté

8,8/10

Personnel et service

7,6/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

alain

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parfait pour le prix
Séjour de 1 nuit en octobre 2022
Réponse de Lori le 23 oct. 2022
Thank you so much

8/10 Bien

Leonard

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Accueil chaleureux et empressé, accès facile, admission simple.
Séjour de 1 nuit en mars 2022

10/10 Excellent

Danielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe
Séjour de 1 nuit en mars 2022
Réponse de Guest Service le 11 avr. 2022
Thank you for your feedback and stay! We continue to improve our service as our first priority.

10/10 Excellent

Daniel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A nicely improved property
Séjour de 1 nuit en mars 2024

8/10 Bien

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comforable ! But some what dated. The ice machine didn't work.
Séjour de 1 nuit en mars 2024
Réponse de GM,Sanket P. le 27 mars 2024
Thank you for your stay and feedback. We will address the issue. We didn't have any complaints on the ice machine from any other guest that we could resolve at the time. We did lots of updates last year you can relocate the old and new pictures from the guests' who took them during their stay. We are old but provide the same service as other big brand does at affordable prices.

8/10 Bien

Sheila

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was polite and helpful. The biggest drawback is the absence of grab bars for the tub
Séjour de 1 nuit en mars 2024
Réponse de GM,Sanket P. le 27 mars 2024
Thank you for your review and stay. Not all rooms are required to have grab bars as we do have a couple of rooms with handicapped accessible rooms which you may able to request or call the front desk for availability.

4/10 Médiocre

Monika

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
We unfortunately had a wet evening. After a long travel day we had just go our children down to sleep (and were almost asleep ourselves) when the ceiling started dripping (loudly and quickly). The hotel was able to move us to another room however this required us to transfer all of our things and our sleeping children during a rainstorm when all we wanted to do was get some rest after a very long day.
Séjour de 1 nuit en mars 2024
Réponse de Lori le 27 mars 2024
We do apologize for this and as soon as it was brought to my attention I moved you to an upgraded 200.00-a-night suite to try and correct this misfortune.We can not control some matters but we did our best to make the remainder of your stay pleasant. Again, we are sorry and best wishes to you.

8/10 Bien

Barbara

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements
I was shocked to hear I had to pay a $50 security deposit and $15 per dog as this was not mentioned on the website. When I let her know we are senior citizens, AAA members and AARP none were accepted to be discounted. She said since I used a third party I was not given any discounts. Why is this not offered through Expedia? There was nothing on your site to ask if we were senior citizens, AAA members nor AARP. This should be a considered change on your part.
Séjour de 1 nuit en mars 2024
Réponse de GM,Sanket P. le 27 mars 2024
Thank you for your stay and feedback. Sorry for any inconvenience of the 50 security hold amount and pet fee. Yes, we have been doing this for a long time without any issues as most of the hotels do it too. As pet fees go, please check, the Expedia's hotel policy states that pet fees may apply or have a fee amount. If you booked through our brand website it does state that. Also, every hotel operates differently based on their needs, and updating the policies best suits them to protect their assets and damages.

4/10 Médiocre

Mike

No hot water in the morning
Séjour de 1 nuit en mars 2024
Réponse de Lori le 27 mars 2024
We apologize for this. It has been taken care of

6/10 Satisfaisant

Rebecca

Voyage en famille
Les points forts : Personnel et service
While the stay was comfortable enough, much of the facility needs an updating. I know the economical price lends itself to a certain clientele, it was still a little unnerving to see a gentleman cutting someone’s hair out in the hallway leading into our building. The blanket on our bed had a huge hole in it and the blanket on the other bed had scratches in it, clearly from an animal. While the walls are thin and we could hear neighbors talking in the room next to ours, no one was loud or out of control. All in all, we got what we paid for.
Séjour de 1 nuit en mars 2024
Réponse de Lori le 27 mars 2024
We were unaware of some of these complaints. We were not informed during your stay.We do apologize.

10/10 Excellent

Amy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s a great location right next to Rt 77. The rooms are spacious, well kept, & have all the conveniences (fridge, microwave, coffee pot, etc). You can’t find a better bargain.
Séjour de 1 nuit en mars 2024
Réponse de LP le 19 mars 2024
We appreciate your review

4/10 Médiocre

Gary

Voyage en famille
Disappointing…went for breakfast before “checkout” …staff came into our room stripped the sheets let the door open no “do not disturb sign available…my son had the room beside us and arrived back at room before checkout and his luggage was in the room sheets were stripped and he was locked and had to get main desk to get new pass keys to open up room… price was affordable but not the service…will not go back to Travelodge in future…very disappointing
Séjour de 1 nuit en mars 2024
Réponse de GM,Sanket P. le 18 mars 2024
Thank you for your stay and feedback. We are so sorry that happened which is not our policy. It might be a misunderstanding for the housekeeping as they thought you were checking out from the room if there was nothing left in the room. We don't strip the beds if guests' belongings are still in the room. It is not our standard to strip any occupied rooms and housekeeping does get a list in the morning. Again we will address the issue to prevent it in the future.

10/10 Excellent

Nicholas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very well kept and friendly staff.
Séjour de 1 nuit en mars 2024
Réponse de Lori le 16 mars 2024
Thank you so much

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice staff and room. A little isolated but nothing can be done about that.
Séjour de 1 nuit en mars 2024
Réponse de Lori le 12 mars 2024
Thank you so much for your review

4/10 Médiocre

Summer

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Lori le 13 mars 2024
Thank you for your review

6/10 Satisfaisant

Linda, BROOKVILLE

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Lori le 13 mars 2024
Thank you for your review

10/10 Excellent

Debra

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is our go to stop traveling North. Clean, comfortable and good water pressure. Breakfast is basic but more than adequate to fuel the next leg of the trip.
Séjour de 1 nuit en mars 2024
Réponse de Lori le 11 mars 2024
Thank you for the review. We are glad you enjoy the complimentary breakfast offered with your stay.

8/10 Bien

Francyne

Les points forts : Propreté
The property was a bit dated but economical specially if you reserve through Expedia
Séjour de 1 nuit en mars 2024
Réponse de LP le 10 mars 2024
We are sorry you thought it was dated, we just recently remodeled our whole property.We are glad that you chose us for your stay.

10/10 Excellent

cvengros

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was great.
Séjour de 1 nuit en mars 2024
Réponse de Lori le 9 mars 2024
Thank you so much!

8/10 Bien

Nancy

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean maintained property. Excellent value except we were given a room with 1 queen bed instead of the king bed reserved. Some freeway noise but not bothersome as we were tired.
Séjour de 1 nuit en mars 2024
Réponse de LP le 9 mars 2024
We apologize for the room. If made with Expedia that was something made on their end.Did you let us know when you arrived in your room? If at all possible we would have tried to give you the room that would have been what you were hoping for.We hope other than that issue you enjoyed your stay.

6/10 Satisfaisant

MARY

Les points forts : Personnel et service
Adequate but dated
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 mars 2024
Hello Mary,Thank you for being a Travelodge customer, we appreciate your business

2/10 Horrible

Randall

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
24 degrees outside no heat in the room ! Rather than offering another room they offered blankets ! We literally slept 5 hours and got up and immediately left went and told the day shift people they also said we could have asked for more blankets !
Séjour de 1 nuit en janvier 2024
Réponse de GM,Sanket P. le 28 févr. 2024
Thank you for your review and feedback. Sorry that our heat wasn't ON when you arrived. We don't keep our A/C unit ON as we opt-in for green energy. Our heater does work and heat the room. Please remember when the weather is very cold it will distract the unit as it was freezing temperature during January month. Our front desk staff is always there to assist when you need help or have any issues.

10/10 Excellent

Diane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quick access to highway, pet friendly and quiet
Séjour de 1 nuit en février 2024
Réponse de Lori le 25 févr. 2024
Thank you for your time in leaving us a review

10/10 Excellent

Roger

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Stayed here last year. Good then and much improved now.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 24 févr. 2024
We are pleased to hear that you enjoyed your stay with us, we appreciate your business and we look forward to booking your next stay with us, Thank you.

4/10 Médiocre

lenna

Les points faibles : Équipements
Couldnt find my expedia reservation , credit cards wouldnt work, ended up paying cash, also added $15 a dog fee , which was not advertised, other than that definitely dog friendly , clean , but breakfast was not up to par
Séjour de 1 nuit en février 2024
Réponse de GM,Sanket P. le 22 févr. 2024
Thank you for your stay and feedback. When it comes to 3rd party bookings, sometimes 3rd party websites and brand websites are not connected or have an issue that's the reason we didn't receive your reservation through the 3rd party booking. You didn't prepay your reservation through a third party. Therefore, your card wasn't charged. Our front desk tried explaining to you regarding that issue. Secondly, please see the hotel policies for the pet fee and others under the policies tab on the 3rd parties websites that state the fees. Our breakfast was between 6 am and 9 am. Coffee is available all day. Sorry that you missed the breakfast or didn't meet the standards of items you are looking for. Our hotel staff is always there to assist the guests when needed. Sorry again for not being able to find the reservation that you booked thru 3rd party website. It's not always in the hotel's hands when a reservation does connect from one server to another.

10/10 Excellent

Mike

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always nice here
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 22 févr. 2024
Thank you for taking time to leave a review and rating us 5 out of 5! We appreciate your business!

10/10 Excellent

Mickey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The office/breakfast area is separate from the rooms but that caused no problems. We enjoyed having a good restaurant just across the parking lot. Staff was friendly and the facilities were clean. It was a good travel stopover.
Séjour de 1 nuit en février 2024
Réponse de Lori le 27 févr. 2024
Thank you so much for your review.

10/10 Excellent

Mark

Voyage en couple
Les points forts : Propreté et personnel et service
Good value.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 20 févr. 2024
Thank you for taking time to rate us and leave a review, we appreciate your business!

8/10 Bien

Ron

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Nice big room Very clean Beds were comfy
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 20 févr. 2024
Thank you for leaving a review, we appreciate your business!

10/10 Excellent

Anne

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Reasonable price, clean, safe, right off highway
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 20 févr. 2024
Thank you for rating us 5 out of 5. We appreciate your feedback!

10/10 Excellent

Karlie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff were kind and welcoming, making it perfect for a safe and clean stay off the highway at an affordable price for our family of four.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 17 févr. 2024
We're so glad that you enjoyed your stay with us! We are excited to book your next stay with us!

10/10 Excellent

Glenn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quaint older property. Quiet, comfortable stay. Cracker Barrel next door.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 17 févr. 2024
Thank you for rating us 5 out of 5! We're glad to hear you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

LISA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in was quick and easy. Greeted by very friendly staff member. Walking distance to Cracker Barrel
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 17 févr. 2024
Thank you for rating us 5 out of 5! We're pleased to hear that you had a nice stay with us and we want you to know that we value and appreciate each of our guests! Thank you!

10/10 Excellent

Russell

Séjour de 1 nuit en février 2024
Réponse de LP le 21 mars 2024
Thank you so much

10/10 Excellent

Marilyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
While we had a problem with the TV, the staff really put forth an effort to fix it. They did. The we're also extremely pleasant.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 16 févr. 2024
We're pleased to hear that we could make your stay as comfortable as possible!

8/10 Bien

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 16 févr. 2024
Thank you for rating us 4 out of 5!

10/10 Excellent

Juliette

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was clean and well appointed. Bed was comfortable and shower was hot! Would definitely stay again.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 16 févr. 2024
We are pleased to hear that you enjoyed your stay with us! We look forward to booking your next stay with us!

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 16 févr. 2024
Thank you for rating us 5 out of 5!

8/10 Bien

Susan

Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 16 févr. 2024
Thank you for rating us 4 out of 5!

8/10 Bien

Kyle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service, check-in and check-out. Clean room, recent renovation? An ideal type of place to stop when transiting through. Would prefer a better lock on the sliding door to outside.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 17 févr. 2024
Thank you for your rating and for taking time to leave a review for us as well. We appreciate each and everyone of our guests and take all feedback very seriously to ensure the best guest experience possible. We look forward to seeing you again soon!

10/10 Excellent

Sheryl

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the second time staying here and will stay again. Everything was very nice.
Séjour de 1 nuit en février 2024
Réponse de Sanket P. le 13 févr. 2024
Thank you for your loyalty and for staying here again with the same great experience.

8/10 Bien

GERARD

Séjour de 1 nuit en février 2024
Réponse de Lori le 10 févr. 2024
Thank you so much

8/10 Bien

Janet

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and staff respectful and helpful.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 8 févr. 2024
Thank you for leaving a review! We are happy to hear that you enjoyed your stay with us!

10/10 Excellent

Darwin, LANCASTER

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well maintained, although a little older. Liked there is a Cracker Barrel within walking distance, adjacent to the property.
Séjour de 1 nuit en février 2024
Réponse de Lori le 3 févr. 2024
Thank you so much

6/10 Satisfaisant

Dave

Voyage en couple
Property was convenient to highway. Close to restaurants.
Séjour de 1 nuit en janvier 2024
Réponse de Lori le 3 févr. 2024
Thank you for review

10/10 Excellent

Anne

Les points forts : Équipements
Clean, safe, low cost motel conveniently located right off 77. Cracker Barrel next door was an added bonus.
Séjour de 1 nuit en janvier 2024
Réponse de Lori le 3 févr. 2024
Thank you very much

4/10 Médiocre

Boyd

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Lori le 3 févr. 2024
Thank you for review

8/10 Bien

Layla Rayne

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 31 janv. 2024
We're pleased to hear that you enjoyed your stay with us! Thank you for rating us 4 out of 5 also! We look forward to booking your next stay with us again soon.

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 31 janv. 2024
Thank you for rating us 5 out of 5! We appreciate your business and can't wait to book your next stay with us!

10/10 Excellent

Kenneth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 27 janv. 2024
Thank you for rating us a 5 out of 5! We appreciate your business and look forward to accommodating your next stay with us!