Les notes se basent sur un nombre total de 664 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,2 sur 5
Recommandé par 94 % des clients
4,4 Propreté de la chambre
4,4 Services et personnel
4,3 Confort de la chambre
4,1 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Victoria BC

Great hotel steps from all the action.

Publié le 26 janv. 2015
Overall this hotel had a great feel and met all our needs. Clean and a great location. As a warning, it does get loud at night if you've got the windows open but that's to be expected given you are in the heart of downtown. The pool is not great for kids as the shallow end is 5ft deep but otherwise it was very nice.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde bc

Great hotel right downtown

Publié le 25 janv. 2015
Nice clean rooms with great customer service close to great restraunts amd shopping
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

close to everything downtown

Publié le 16 janv. 2015
Great staff! Older hotel but all in all great stay
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

very close to stores, resturants and of course the

Publié le 16 janv. 2015
Les + : location
Les - : hotter water in the indoor pool
Situation : right smack in the midlle of it all so its good if you want to leave the car and go for a walk
stayed one night, was not a lot of time but was pleasurable, great history, ask at front desk about the statue out front etc.
Commentaire laissé par : Direction de l'hôtel
24 janv. 2015 par Marion Ann Berry, Direction de l'hôtel
Thank you for taking the time to share your experience with us; the responses we received from all guests are welcomed and appreciated. We are delighted that you had a pleasurable one evening during your stay with us and we look forward to welcoming you to Victoria!
5 sur 5
Recommandé
pour Couples
par un voyageur vérifiéde north of Seattle

Off season is a good time to travel.

Publié le 9 janv. 2015
Les + : Spacious beautiful suite, inviting bed. Price. Personable, helpful staff. Hot tub and pool. Amenities, small details. Large screen T.V.
Les - : A quality breakfast tea.
Situation : Shopping, House of Miniatures, Bug Museum, Legislative Building and the Royal BC Museum. Maritime Museum. Pubs and fine restaurants.
Victoria has changed in the last 20 years since we have been there. Frankly there is less to do, especially on a grey week after Christmas. But that is when we celebrate our anniversary. We found a very good rate for a beautiful suite at the Chateau Victoria and because we were not running all over the place doing things we were able to truly enjoy it. It is an older building, it has had to have a major refurbishing recently. Everything was in perfect repair and clean, except for the obvious age of the exterior. Staff was personable, lobby inviting, and the internet was fast. Location was also perfect. Right behind the Empress it was walking distance from the Royal B.C. Museum, Legislative Building and dozens of fine restaurants and pubs. Which was good for us since we came by ferry from the mainland.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Nanaimo

Convenient and Comfy

Publié le 4 janv. 2015
Les + : Suite with two beds in separate rooms.
Les - : Information about the pool depth. It would have been good to know that the shallow end is 5 ft deep.
Good price for off-season in Victoria. Would like to stay there in the summer but I shudder to think what the cost would be....
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Vancouver Area

Great staff, great location and spacious rooms!

Publié le 1 janv. 2015
The staff were all so helpful and professional no matter what department we delt with. You are in the heart of DT Victoria and can walk anywhere, which is the best way to really enjoy beautiful Victoria!! The rooms are large, clean, comfortable and super accommodating!! We travel with 3 kids and a small dog which usually limits the expectations of our rooms choices. We did not j ave that experience here. Everything was fantastic and we look forward to returning soon:)
Commentaire laissé par : Direction de l'hôtel
9 janv. 2015 par Marion Ann Berry, Direction de l'hôtel
Thank you for choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are so pleased that you had a positive experience during your stay with us. We have taken the liberty of sharing your gracious mentions regarding our employees to our entire employee team; everyone enjoys reading a great review! Thank you again for your positive notes and we look forward to welcoming you back to Victoria!
Commentaire laissé par : Direction de l'hôtel
9 janv. 2015 par Marion Ann Berry, Direction de l'hôtel
Thank you for your kind review and for choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are certainly do love having dogs enjoy their time with us; we have two dog friendly floors for you to choose from; a suite or a traditional room. The suite was ideal for your family, with more space and a few more amenities of home. We have also taken the liberty of sharing your gracious mentions of our employee team members to our entire employee team; everyone enjoys reading a great review! Thank you again for your positive notes and we look forward to welcoming you and your family back to Victoria!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Vancouver

Christmas Visit

Publié le 31 déc. 2014
Les + : the overall ambiance was very good
Situation : Situated in downtown Victoria and close to all tourist attractions including the waterfront walkway
Found the staff very accommodating for any request and the use of the hotel shuttle was excellent
Commentaire laissé par : Direction de l'hôtel
9 janv. 2015 par Marion Ann Berry, Direction de l'hôtel
Thank you for your kind review and for choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are delighted that you had a positive experience during you stay with us. Please be assured that we have shared your kind mentions regarding your stay with our entire employee team; everyone enjoys reading a great review!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Nanaimo

near downtown, restaurants , pubs etc

Publié le 28 déc. 2014
Les + : Everything
We enjoyed an excellent stay, our accommodation superb. The staff are wonderful.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Great staff

Publié le 18 déc. 2014
Peter, at the front desk was great! The room was clean and modern. The location is right downtown.