Les notes se basent sur un nombre total de 712 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 sur 5
Recommandé par 94 % des clients
4,5 Propreté de la chambre
4,4 Services et personnel
4,3 Confort de la chambre
4,2 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Edmonton

Close and comfortable

Publié le 20 avr. 2015
Les + : Excellent value for the money.
Well located. Suites were clean comfortable and well appointed. Lobby and restaurant were beautiful. Restaurant has fabulous view. Staff was friendly and capable and not at all arrogant. We looked a bit shabby when we arrived and were treated like kings. Hide a bed was reported to be quite comfortable but I didn't test it personally. Hard to find anything to complain about.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Seattle

Great Location

Publié le 12 avr. 2015
Les + : Clean, quiet king suite w/separate bedroom. Good restaurant with an 18th floor view of the city.
Located close to the Inner Harbour and downtown shops and restaurants.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde vancover b.c

Nice and clean close to the beach

Publié le 7 avr. 2015
It was very good memory for my kids to visit Sach the nice hotel
Commentaire laissé par : Direction de l'hôtel
12 avr. 2015 par Marion Ann, Direction de l'hôtel
Thank you for choosing the Chateau Victoria Hotel and Suites and for kind review - it's always nice to hear about our guests experiences. Thank you again for your feedback and we look forward to welcoming you back to Victoria!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 6 avr. 2015
Les - : Check in very busy. Parking tight
Liked location close to downtown Liked vista bar and music Bed extremely comfortable
Commentaire laissé par : Direction de l'hôtel
12 avr. 2015 par Marion Ann, Direction de l'hôtel
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We are looking forward to seeing you again soon.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Squamish, BC

Great Staff! Great Location! Great Views!

Publié le 6 avr. 2015
Les + : Loved the views and the free shuttle service.
Les - : The bed sheets were wrinkly and the room smelled bad.
Situation : Great location!
We stayed for one night in a suite on the 15th floor. The view was AMAZING! Especially from the restaurant up top. Staff were super friendly and helpful. The room was a good size and pretty clean. There was a separate room with a couch and TV, but it smelled quite bad so we didn't use it. Make sure to take advantage of the great complimentary shuttle service that will take you anywhere in downtown Victoria. The driver was super friendly too. The location is perfect, all the great activities are in walking distance.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Vancouver BC

Good hotel right in downtown Victoria.

Publié le 5 avr. 2015
Les + : I loved the location and friendly staff, and also the excellent and beautiful restaurant on the top floor, with classy live entertainment
Les - : Bathroom fixtures were a little bit old and cranky.
Situation : The hotel is right near the Empress Hotel and the waterfront area, just off Douglas Street, close to banks, shops, restaurants, buses, and services
This is an older hotel, but mostly well maintained, and the people who work there are super-friendly and helpful. The location is great for doing tourist things in Victoria, and the price is good value for money in a very popular area.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Centrally located for exploring down town Victoria

Publié le 2 avr. 2015
Les + : The enjoyable things about this hotel are location, staff, meals, and a very comfortable bed.
Les - : Free bottled water would be nice, when walking in the city it is nice to advertise your hotel as your customers have a drink on their outing
Situation : Museum, Harbour walk, Parliament buildings, Bug museum, downtown core with great shopping.
We arrived early and were able to check in early. The staff at the desk were all professional, courteous, and helpful. When I booked the hotel suite, I imagined a seaview. Our room was looking over the city, and we were able to hear the seagulls. The location was perfect and we were able to walk every where in the downtown core. Our suite was clean and tidy, but an older suite. Our separate bedroom had a comfortable bed, our kitchenette had coffee and tea for the morning. We did run out of hot water during the 2nd person showering the next morning. The restaurant on the 18th floor was great, we had drinks on the night we arrived and an early breakfast the next day. Great menu options, great service, delicious food arriving hot to our table. Parking garage directly off the lobby, reasonably priced. Checkout was easy and fast.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Nanaimo

Very friendly staff, convenient location.

Publié le 30 mars 2015
Very nice welcoming, staff were very friendly, we ordered in and they were very quick to bring us needed cutlery, walking distance to so much, beds were so comfortable!! Only two things that could have made it better were the rooms were quite warm at night. There are air conditioners but who wants to get up in the middle of the night and we could have used another roll of toilet paper. We only had the one on the toilet roll, no extras were left but I had brought one from home so we were covered.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Ottawa, Ontario

Convenient hotel close to downtown.

Publié le 17 mars 2015
Les + : See above Also the lobby is very nice, and the location is excellent.
Les - : We were in a one-bedroom suite with sofa bed on the 15th floor. The sofa bed mattress was dreadful: we couldn't sleep on it.
The best thing was the hotel shuttle. Three of us were there to attend a family gathering and a wedding reception, both in the James Bay Area, and the shuttle took us there and returned each day, thus saving us quite a few txt bills.
Commentaire laissé par : Direction de l'hôtel
20 mars 2015 par Marion Ann, Direction de l'hôtel
Thank you Lis for choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. We are pleased that you and your family had a positive experience during your family and wedding celebrations. We are happy to provide our complementary shuttle service to make it easier to get around the downtown area. Thank you again for your feedback and we look forward to welcoming you back to Victoria!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Vancouver, B.C.

Publié le 9 mars 2015
Les + : Great location, polite and helpful staff, clean and quiet room and nice facilities.
Les - : There was a newly-furnished smell in our suite.
We spent one night in a suite on the 6th floor. Certainly a great stay!
Commentaire laissé par : Direction de l'hôtel
12 mars 2015 par Marion Ann, Direction de l'hôtel
Thank you for being our guest and for sharing your experience with other travellers. We hope your next reservation is just around the corner!