Les notes se basent sur un nombre total de 261 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 sur 5
Recommandé par 92 % des clients
4,4 Propreté de la chambre
4,4 Services et personnel
4,2 Confort de la chambre
4,3 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Amsterdam

Fijn hotel vlakbij het historisch centrum.

Publié le 11 mars 2015
Les + : Ligging, vriendelijk personeel, toegang tot sauna en Jacuzzi, mooie inrichting.
Les - : Toiletborsten in toiletten.
Mooi hotel met vriendelijk personeel. Gratis toegang tot sauna en Jacuzzi. Wij hadden een mooie kamer met uitzicht op de tuin. Ondanks werkzaamheden aan de straatkant geen last gehad van geluidsoverlast. Enige minpuntjes waren geen toiletborstel in toilet en kamer wordt niet geheel donker omdat een lampje boven de deur aan blijft staan. Het hotel ligt vlakbij metrostation Alameda die via het park Jardin del Turia is te bereiken. Er is een rechtstreekse verbinding vanaf de luchthaven naar dit station. Met de metro kan je gemakkelijk naar het strand. Winkelstraten Calle Colon en Gran Via Germanias liggen om de hoek. Het historisch centrum is op loopafstand. Je kan fietsen huren in het hotel voor EUR 20 per 24 uur. Valencia is heerlijk om in te fietsen, er zijn veel fietspaden en ook de jardin del Turia is erg fijn per fiets te verkennen.
Commentaire laissé par : Direction de l'hôtel
16 avr. 2015 par Vicente Juanis, Direction de l'hôtel
Dear guest, First of all I would like to thank you for taking the time to share your experience. I am very glad to read that you have enjoyed your stay in our Hospes Palau de la Mar and I hope to welcome you back in the coming future. Receive my best regards, Vicente Juanis General Manager
2 sur 5
par un voyageur vérifiéde NY

package of unfortunate happenings

Publié le 9 mars 2015
Les - : Their shower booth corners should be cleaned properly and fixing the door to avoid flooding on the bathroom floor. I will post pictures if possible.
Situation : there is a construction in front of the hotel.
This property did not meet with my expectation. There is a construction going on in front of the facility and it is not located in best spot of the city center, you have to walk at least for 5 minutes with construction along side. I found the bathroom flooding after taking showers ( room 109) and it was a hassle when there are 3 people ( of course I paid extra for 3 people staying) using the room together. What made things worse was the next morning, the bathroom was not cleaned nor towels replaced. I called to complain and received ridiculous answers and treatment. The supervisor brought the cleaning lady and made a confrontation, the lady said my parents were saying "gracias" when she came to clean the room and she left the room because of that comment. First of all, I did not want to deal with this problem with the cleaning lady, I think the supervisor or the hotel manager should have dealt with the problem without me feeling uncomfortable to see the lady who was apparently in fear of the confrontation. However, the supervisor gave me more soaps and shampoos for the compensation but I did not feel completely better by that. The shower flooding issue was not addressed ever until I checked out. I complained again during my checkout but all I heard was " I am sorry to hear that " and I became more upset when I heard that I got charged for 2 sodas that I never consumed from the minibar. That mistake was taken cared but I became very disappointed.
3 sur 5
par un voyageur vérifiéde mexico

Cama de agua

Publié le 21 févr. 2015
La cama matrimonial se abría en medio y era tan blanda que parecía de agua en vez de descsnsar amanecí canssdo
4 sur 5
par un voyageur vérifié

Nicely designed, good 4 star hotel. Not 5 *

Publié le 21 févr. 2015
Les + : The staff and design.
Les - : Still nicely designed and decorated. However, the showers could use a refurbishment.
Situation : Good location, very close to the centre
Stayed at the hotel for two nights. Very good bed. The hotel is located in the centre of the town and the rooms at the street side are very noisy. It did not help either that at 3.30AM a few drunken English girls were shouting in their hotel room for about half an hour. Not some thing you would expect at a five star hotel.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

un buon 4 stelle... ma non 5!

Publié le 5 févr. 2015
Les + : Vicinanza al centro, pulizia delle camere
Les - : La Spa non è un gran che e l'accesso dall'esterno è piuttosto scomodo d'inverno
Situation : Vicino bar e ristoranti
Bell'hotel piuttosto vicino al centro storico, non abbiamo avuto la colazione perché decisamente troppo cara. Buona la pulizia delle camere che sono spaziose, soprattutto i bagni. Un buon 4 stelle ma non certo 5!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Houston, TX

Wonderful hotel, spectacular lication

Publié le 29 janv. 2015
Les + : Staff, Location, super nice rooms, spa, sauna, etc.
Situation : Just ask the concierge for nice restaurants and places nearby.
Super nice hotel and staff. Best location in town. Expedia Gold gave us free parking (which is 25 Euros per day). Great experience.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde London

Attractive hotel with friendly staff

Publié le 18 janv. 2015
Les + : The friendliness of the staff and the contemporary vibe of the rooms that still maintained some of the original buildings features.
Les - : Nothing. We loved it all.
Situation : We especially loved hiring bikes from the hotel and cycling the green route of the close by park in the reclaimed Turia riverbed.
I have recently returned from a lovely stay at the Hospes Palau de la Mar with my partner. We arrived 4 hours before the official check in time and the staff were courteous and welcoming and allowed us into our ready prepared room without any fuss or bother. The room was spacious and well decorated with a very comfortable bed and a fab bathroom. We found it well located and easy walk to many of Valencia's attractions. We will definitely stay here again next time we visit Valencia and we can't wait until another visit!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Palm Beach, Florida

Beautiful Spa Hotel With Friendly Staff

Publié le 14 janv. 2015
Everything was beautiful except for construction on the street outside of the hotel. While the friendly staff made sure the construction did not bother us, the hotel exterior will look its best when construction is done. Also, a broader food menu to cater to international clientele is suggested.
4 sur 5
Recommandé
pour Couples
par un voyageur vérifié

very good breakfast

Publié le 5 janv. 2015 sur Hotels.com
friendly staff!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde London

Fantastic place to stay

Publié le 31 déc. 2014
A wonderful hotel with very friendly staff and beautiful rooms. The breakfast is to die for. Very convenient for all the sights.