Les notes se basent sur un nombre total de 525 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,0 sur 5
Recommandé par 93 % des clients
4,1 Propreté de la chambre
4,2 Services et personnel
4,1 Confort de la chambre
3,8 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Georgia

Take the Good with the Bad

Publié le 21 avr. 2015
Les + : The staff was great.
Les - : The hotel is in serious need of renovations.
Situation : Great restaurants! Don't miss Tucson Tamales in the shopping center by Ace Hardware. Best tamale I have ever eaten. Beyond Bread was also great.
The hotel is in the process of renovations which will result in a lovely, and convenient hotel. However, the accommodations at present are very disappointing. The carpet is in deplorable condition, and the tile in my bathroom was broken in several places, so that when you walked on it, it made crackling sounds. The initially room that I checked into had a dirty bathroom floor, and I called management( Lupeda) who responded promptly. She was prompt and unflappable. I was given a nicer room, and the lovely housekeeper (Alma) freshened it up as well as washed down the bathroom to guaranteed my satisfaction. The room was quite, and the bed comfortable. The breakfast was good,and it was a joy to be greeted by Patti each morning. Although I did not swim , the pool is beautiful and the hotel had a hot tub. When the hotel finishes it renovations, it will be a great place to stay.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Seattle, WA

Spring break must

Publié le 12 avr. 2015
Les + : location, amenities, price
Les - : A bit of wear and tear. Drawer bottom was falling out of one drawer. Drain plug not working.
Situation : at the foot hills of the mountains. Great selection of hikes a few minutes away. Easy to get to main acess roads to other parts of the city and state.
A great place to spend spring break. Mountains at your door step. Breakfast and happy hours free. Quiet, great people and easy to get anywhere. Our second time staying here and plan to go again.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde tucson

Nice hotel

Publié le 24 mars 2015
Good experience close to where I wanted to be staff very friendly will be back
2 sur 5
par un voyageur vérifiéde CA

Stay for a weekend wedding

Publié le 9 mars 2015
Les + : The breakfast staff was very helpful and friendly.
Les - : A significant makeover.
Situation : The local area is not that nice.
The hotel is old. The front door had to be manually pulled shut. Damage was evident around the frame. The AC was very noisy. The connecting door between rooms was paper thin where the TV and other noise came through. There was a lamp hung low where there should have been a table under it, and you would bump your head on it. The electrical outlets were virtually worn out where your charger would not stay in it, and there was no outlet access by the desk.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Nice, clean hotel

Publié le 27 févr. 2015
Les + : Everything
Situation : GreAt location close to bars, restaurants and shopping
Our room was very clean and spacious. The complementary happy hour is a nice touch and the pool area is very nice
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Illinois

Nice hotel, close to the Maverick!

Publié le 27 févr. 2015
Les + : Location for our interests.
Les - : Really nothing, unless it would be assistance with luggage to the second floor.
Situation : As explained previously.
We were greater with the fact that we had 3 rooms reserved!!! Have no idea how that happened and we are still struggling to keep that from being charged to our credit card! We had a suite and the heater in the living portion did not work, however it was put in working order within the hour. The breakfast and happy hour are great. This is our second visit and will return next year!
2 sur 5
par un voyageur vérifié

Publié le 19 févr. 2015
Les + : Bed comfortable
Only 3 hangers and took 3 calls to get more, took 2 calls and a visit to the front desk to get 2 more pillows, had to have keys reprogrammed 3 times since they stopped working, refrigerator didn't work and replacement froze everything even at the lowest setting. Wouldn't recommend.
Commentaire laissé par : Direction de l'hôtel
12 mars 2015 par General Manager, Direction de l'hôtel
We apologize the staff did not exceed your expectations. This is unacceptable and I have reviewed with my staff the procedures for handling guest requests. This was not handled correctly and has been corrected. I assure this was an isolated incident. I am in the process of renovating the entire property and retraining the staff. Thank you again for your comments.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Good experience for where and what they have!

Publié le 18 févr. 2015
Had a solid family experience there. Happy hour and decent breakfast.
Commentaire laissé par : Direction de l'hôtel
12 mars 2015 par General Manager, Direction de l'hôtel
We are always happy when our staff exceed our guests expectations! See you next time!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Yuma Az.

Good hotel

Publié le 14 févr. 2015
Situation : It is located in Northeast part of town but had good access to everything.
Had a few issues but were resolved by staff. Missing plug in tub and sink. Minor. They had Happy Hour every afternoon and excellent breakfast each morning. Would stay again.
Commentaire laissé par : Direction de l'hôtel
12 mars 2015 par General Manager, Direction de l'hôtel
Thank you! We hope to see you next time!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Alberta

Handy location for bead shows!

Publié le 10 févr. 2015
Friendly staff. Pleasant inner courtyard with pool. Lots of options for complimentary breakfast. Like outside room access. Would definitely return!
Commentaire laissé par : Direction de l'hôtel
12 mars 2015 par General Manager, Direction de l'hôtel
Thank you Linda from Alberta! See you next time!