Avis sur Red Lion Hotel Pasco Airport & Conference Center
Red Lion Hotel Pasco Airport & Conference Center
2525 N 20th Ave, Pasco, WA
Avis
7,6
Bien
7,8/10
Propreté
8,2/10
Personnel et service
7,2/10
Équipements
7,2/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
Voyage d’affaires
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
10/10 Excellent
Leslie
Voyage en famille
23 mars 2024
Les points forts : Propreté et personnel et service
Leslie
Séjour de 1 nuit en mars 2024
Réponse de A. Kaipat le 24 mars 2024
We are pleased to hear such positive feedback about our staff. Thank you for your business and we look forward to seeing you again.
8/10 Bien
Leni
18 mars 2024
Leni
Séjour de 1 nuit en mars 2024
Réponse de A. Grover le 18 mars 2024
We are thrilled to hear that you enjoyed your most recent stay. Our team is looking forward to seeing you again.
8/10 Bien
Matt
Voyage d’affaires
13 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Matt
Séjour de 1 nuit en mars 2024
Réponse de A. Grover le 14 mars 2024
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
2/10 Horrible
Michelle, Ilwaco
Voyage en famille avec de jeunes enfants
10 mars 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en mars 2024
Réponse de A. Grover le 14 mars 2024
We are very sorry to hear that you experienced issues upon your most recent stay with us. The feedback you have given is helpful. Management will be reaching out to you.
8/10 Bien
Jianzhong
Voyage en famille, Voyage d’affaires
27 févr. 2024
Les points forts : Propreté et personnel et service
Jianzhong
Séjour de 1 nuit en février 2024
Réponse de A. Grover le 27 févr. 2024
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. We have taken the feedback about making things more comfortable.
2/10 Horrible
Chatanya
25 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chatanya
Séjour de 1 nuit en février 2024
Réponse de A. Grover le 26 févr. 2024
Thank you for taking the time to provide valuable feedback about our property. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Our house keeping department goes above and beyond to inspect rooms to assure we dont have these issues.
8/10 Bien
Brad
Voyage en famille
20 févr. 2024
Brad
Séjour de 1 nuit en février 2024
Réponse de A. Grover le 21 févr. 2024
Thank you for taking the time to give us a review. We are excited for the upcoming renovations.
4/10 Médiocre
Jeffrey
Voyage d’affaires
16 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Jeffrey
Séjour de 1 nuit en février 2024
Réponse de A. Grover le 17 févr. 2024
Good afternoon,Let me start by saying how sorry we are regarding your experience with us. We strive for excellence and understand that you could have had a better stay at the Red Lion. Although we know we cannot change your experience, we would like to give you better service next time. Again, our deepest apologies.
10/10 Excellent
Esther Lorraine
Voyage en famille
12 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Esther Lorraine
Séjour de 2 nuits en février 2024
Réponse de Sabrina le 13 févr. 2024
Thank you for your feedback, we appreciate your business.
4/10 Médiocre
Alewyn
Voyage d’affaires
9 févr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alewyn
Séjour de 1 nuit en février 2024
Réponse de A. Grover le 11 févr. 2024
Good afternoon,Let me start by saying how sorry we are regarding your experience with us. We strive for excellence and understand that you could have had a better stay at the Red Lion. Although we know we cannot change your experience, we would like to give you better service next time. Again, our deepest apologies.
6/10 Satisfaisant
Kermit
9 févr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Kermit
Séjour de 2 nuits en février 2024
Réponse de A. Grover le 11 févr. 2024
Thank you for choosing Pasco Red Lion, and for taking the time to share your positive experience! We are delighted to hear that you found our hotel to be a nice place with easy access, fresh updates, and a comfortable atmosphere despite being close to the airport.Providing a comfortable and enjoyable stay for our guests is our top priority, and we're glad to have met your expectations. Your feedback is valuable to us, and we appreciate your kind words.If there's anything specific you enjoyed during your stay or if you have any suggestions for improvement, please feel free to share. We look forward to the opportunity to welcome you back in the future.Safe travels!
10/10 Excellent
Heather
9 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heather
Séjour de 1 nuit en février 2024
Réponse de A. Grover le 9 févr. 2024
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
10/10 Excellent
David
Voyage en groupe
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en février 2024
Réponse de A. Grover le 5 févr. 2024
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
10/10 Excellent
Paul
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paul
Séjour de 1 nuit en février 2024
Réponse de A. Kaipat le 4 févr. 2024
Thank you for your positive review. We look forward to seeing you again.
10/10 Excellent
jordan k
Voyage en famille
3 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jordan k
Séjour de 1 nuit en février 2024
Réponse de A. Kaipat le 3 févr. 2024
Thank you for lovely feedback about our staff's excellent customer service. We look forward to your next stay at the Pasco Red Lion!
2/10 Horrible
Laura
30 janv. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Laura
Séjour de 1 nuit en janvier 2024
Réponse de Sabrina le 31 janv. 2024
Thank you for your feedback, we appreciate your business, currently we are in the process of updating the hotel.
8/10 Bien
kristof
Voyage d’affaires
25 janv. 2024
Les points forts : Propreté, personnel et service, équipements
kristof
Séjour de 5 nuits en janvier 2024
Réponse de A. Grover le 26 janv. 2024
We appreciate the feedback and are very excited for the upgrades to our hotel. Thank you for staying with us.
10/10 Excellent
Beverly, Waterford
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beverly
Séjour de 1 nuit en janvier 2024
Réponse de A. Grover le 22 janv. 2024
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
10/10 Excellent
Nora
17 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nora
Séjour de 1 nuit en janvier 2024
Réponse de A. Kaipat le 17 janv. 2024
We look forward to providing the same pleasant accommodations and service the next time you are in town. If you are coming from the airport, we have a complimentary shuttle that can pick you up. Just give us a call after you’ve received your luggage and we’ll head right over.
8/10 Bien
Jack
Voyage d’affaires
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Jack
Séjour de 1 nuit en janvier 2024
Réponse de A. Grover le 15 janv. 2024
We appreciate the feedback.
10/10 Excellent
Timothy
13 janv. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Timothy
Séjour de 1 nuit en janvier 2024
Réponse de A. Grover le 15 janv. 2024
Thank you for the feedback.
2/10 Horrible
Vanessa D.
9 janv. 2024
Vanessa D.
Séjour de 1 nuit en décembre 2023
Réponse de A. Grover le 30 janv. 2024
Good afternoon,Let me start by saying how sorry we are regarding your experience with us. We strive for excellence and understand that you could have had a better stay at the Red Lion. Although we know we cannot change your experience, we would like to give you better service next time. Again, our deepest apologies.
10/10 Excellent
Cherece, Walla Walla
4 janv. 2024
Les points forts : Propreté et personnel et service
Cherece
Séjour de 1 nuit en janvier 2024
Réponse de A. Grover le 8 janv. 2024
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
10/10 Excellent
Hayden
3 janv. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Hayden
Réponse de A. Grover le 9 févr. 2024
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
10/10 Excellent
Blake
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Blake
Séjour de 1 nuit en décembre 2023
Réponse de A. Grover le 8 janv. 2024
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
8/10 Bien
Kathleen
Voyage en couple
1 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kathleen
Réponse de Sabrina le 31 janv. 2024
Thank you for your feedback we appreciate your business.
6/10 Satisfaisant
Jose
1 janv. 2024
Jose
Séjour de 1 nuit en décembre 2023
Réponse de A. Grover le 22 janv. 2024
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
2/10 Horrible
Lucas
Voyage en famille avec de jeunes enfants, Voyage en famille
31 déc. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lucas
Séjour de 1 nuit en décembre 2023
Réponse de A. Grover le 2 janv. 2024
Thank you for taking the time to share your feedback following your recent stay at Pasco Red Lion. I want to sincerely apologize for the cleanliness issues you encountered in the shower/bathroom. It is disheartening to hear that it fell short of our usual high standards, and I completely understand how this could be disappointing, especially when preparing for travel.Please be assured that we take your comments seriously, and I will personally address this matter with our team to ensure that such lapses do not occur in the future. Cleanliness is of the utmost importance to us as well as properly addressed work orders, and we deeply regret that we did not meet your expectations.Once again, I apologize for the inconvenience you faced, and I hope you will give us another chance to provide you with the excellent experience you deserve.Thank you for bringing this to our attention.
6/10 Satisfaisant
Dominic
31 déc. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Dominic
Séjour de 2 nuits en décembre 2023
Réponse de A. Kaipat le 2 janv. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your experience is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional stay for our guests in the future.
8/10 Bien
Petrece
29 déc. 2023
Petrece
Séjour de 1 nuit en décembre 2023
Réponse de A. Grover le 22 janv. 2024
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
8/10 Bien
Terrence, Seattle
27 déc. 2023
Terrence
Séjour de 1 nuit en décembre 2023
Réponse de A. Grover le 28 déc. 2023
Thank you for choosing Pasco Red Lion, and for taking the time to share your positive experience! We are delighted to hear that you found our hotel to be a nice place with easy access, fresh updates, and a comfortable atmosphere despite being close to the airport.Providing a comfortable and enjoyable stay for our guests is our top priority, and we're glad to have met your expectations. Your feedback is valuable to us, and we appreciate your kind words.If there's anything specific you enjoyed during your stay or if you have any suggestions for improvement, please feel free to share. We look forward to the opportunity to welcome you back in the future.Safe travels!
10/10 Excellent
Deborah
26 déc. 2023
Deborah
Séjour de 1 nuit en décembre 2023
Réponse de A. Grover le 27 déc. 2023
Thank you for choosing Pasco Red Lion, and for taking the time to share your positive experience! We are delighted to hear that you found our hotel to be a nice place with easy access, fresh updates, and a comfortable atmosphere despite being close to the airport.Providing a comfortable and enjoyable stay for our guests is our top priority, and we're glad to have met your expectations. Your feedback is valuable to us, and we appreciate your kind words.If there's anything specific you enjoyed during your stay or if you have any suggestions for improvement, please feel free to share. We look forward to the opportunity to welcome you back in the future.Safe travels!
6/10 Satisfaisant
jana
23 déc. 2023
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
jana
Séjour de 2 nuits en décembre 2023
Réponse de A. Kaipat le 23 déc. 2023
We are sorry to hear about the unsatisfactory details you noted. Thank you for bringing this to our attention. Also, thank you for recognizing our staff for their customer service we will pass along the positive feedback. Hopefully we will have another opportunity to provide a pleasant stay.
8/10 Bien
Tim
Voyage en famille, Voyage d’affaires
20 déc. 2023
Tim
Séjour de 1 nuit en décembre 2023
Réponse de A. Grover le 20 déc. 2023
Thank you for taking the time to provide valuable feedback about our property. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Please feel free to discuss your experience further with us.
4/10 Médiocre
Scott
Voyage d’affaires
17 déc. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Scott
Réponse de A. Grover le 5 févr. 2024
Thank you for taking the time to provide valuable feedback about our property. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Please feel free to discuss your experience further with us.
10/10 Excellent
Jose
Voyage d’affaires
16 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jose
Séjour de 5 nuits en décembre 2023
Réponse de A. Grover le 18 déc. 2023
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
10/10 Excellent
roger
14 déc. 2023
roger
Séjour de 1 nuit en décembre 2023
Réponse de A. Grover le 3 janv. 2024
Thank you for choosing Pasco Red Lion, and for taking the time to share your positive experience! We are delighted to hear that you found our hotel to be a nice place with easy access, fresh updates, and a comfortable atmosphere despite being close to the airport.Providing a comfortable and enjoyable stay for our guests is our top priority, and we're glad to have met your expectations. Your feedback is valuable to us, and we appreciate your kind words.If there's anything specific you enjoyed during your stay or if you have any suggestions for improvement, please feel free to share. We look forward to the opportunity to welcome you back in the future.Safe travels!
10/10 Excellent
Tara
Voyage en famille
14 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tara
Séjour de 1 nuit en novembre 2023
Réponse de A. Grover le 14 déc. 2023
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
8/10 Bien
Dan
Voyage en famille
14 déc. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Dan
Séjour de 2 nuits en décembre 2023
Réponse de A. Grover le 15 déc. 2023
We appreciate the kind review Dan. We look forward to seeing you again soon.
8/10 Bien
Garreth
Voyage avec des animaux de compagnie, Voyage d’affaires
14 déc. 2023
Les points forts : Propreté, personnel et service, équipements
Garreth
Réponse de A. Grover le 5 févr. 2024
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
8/10 Bien
Dale
13 déc. 2023
Dale
Séjour de 1 nuit en décembre 2023
Réponse de A. Grover le 2 janv. 2024
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
2/10 Horrible
Ranga
13 déc. 2023
Ranga
Séjour de 2 nuits en octobre 2023
Réponse de A. Grover le 14 déc. 2023
Thank you for taking the time to provide valuable feedback about our property. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Please feel free to discuss your experience further with us.
6/10 Satisfaisant
Debbie
12 déc. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Debbie
Séjour de 1 nuit en décembre 2023
Réponse de A. Grover le 12 déc. 2023
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
10/10 Excellent
Maria
10 déc. 2023
Maria
Séjour de 4 nuits en décembre 2023
Réponse de A. Kaipat le 2 janv. 2024
Thank you for taking the time to leave a positive review!
10/10 Excellent
Roy
9 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Roy
Réponse de A. Grover le 14 févr. 2024
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
10/10 Excellent
Voyageur vérifié
Voyage en famille
8 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de A. Grover le 8 déc. 2023
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
8/10 Bien
Garreth
Voyage avec des animaux de compagnie, Voyage d’affaires
8 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Garreth
Réponse de A. Grover le 8 févr. 2024
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
2/10 Horrible
Darla
Voyage d’affaires
7 déc. 2023
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Would not recommend
Darla
Séjour de 1 nuit en décembre 2023
Réponse de A. Grover le 7 déc. 2023
Thank you for taking the time to provide valuable feedback about our property. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Please feel free to discuss your experience further with us.
10/10 Excellent
Phil
6 déc. 2023
Phil
Séjour de 1 nuit en décembre 2023
Réponse de A. Grover le 27 déc. 2023
Thank you for choosing Pasco Red Lion, and for taking the time to share your positive experience! We are delighted to hear that you found our hotel to be a nice place with easy access, fresh updates, and a comfortable atmosphere despite being close to the airport.Providing a comfortable and enjoyable stay for our guests is our top priority, and we're glad to have met your expectations. Your feedback is valuable to us, and we appreciate your kind words.If there's anything specific you enjoyed during your stay or if you have any suggestions for improvement, please feel free to share. We look forward to the opportunity to welcome you back in the future.Safe travels!