Vue sur la ville

Avis sur Marriott Downtown at CF Toronto Eaton Centre

4 out of 5

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 669 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 223 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 55 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 29 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 27 avis sur 1003." "

9,2/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Julie

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en février 2024
Réponse de Jose le 25 févr. 2024
On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us. I do apologize for any shortcomings' from our service, please let us know on where we can elevate our level of service so we can deliver most memorable experiences. Ensuring that all our guests have a comfortable and enjoyable stay is a top priority. Thank you for your loyalty. We look forward to welcoming you back in the future.

8/10 Bien

Richard

Voyage en couple
Les points forts : Équipements
Séjour de 6 nuits en décembre 2023
Réponse de Jose le 15 déc. 2023
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing such positive feedback in regards to your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations. We look forward to welcoming you back in the future.

8/10 Bien

Veronique, montreal

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Uncomfortable beds ; dirty bedskirt ; warm nice pool ; dont recommend hotel food at all!
Séjour de 4 nuits en décembre 2023
Réponse de Joanna le 11 déc. 2023
Dear guest, Thank you for taking the time to share your feedback about your recent stay. We sincerely apologize for any discomfort you experienced, particularly with the beds and the cleanliness of the bedskirt. Your concerns are important to us, and we want to assure you that we take them seriously.We understand how crucial a good night's sleep is, and we regret that the beds did not meet your expectations. Please know that we will address this issue promptly to ensure the comfort of our future guests.Additionally, we are disappointed to learn about your dissatisfaction with the hotel food. We value your input and will share your comments with our culinary team to identify areas for improvement.We appreciate your feedback, as it helps us to continually improve our services.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for a more positive experience in the future.

10/10 Excellent

Clark Arthur

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de Jose le 27 sept. 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review and the perfect score. It was an absolute delight to host you as our guest. I am glad you had enjoyed your stay with us. We do hope that when your travels bring you back to the area that you will consider returning to us. We hope to welcome you again soon.

8/10 Bien

Patrick

Séjour de 2 nuits en septembre 2023
Réponse de Joanna le 25 sept. 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review.It was an absolute delight to host you as our guest. I am glad you had enjoyed your stay with us. We do hope that when your travels bring you back to the area that you will consider returning to us.We hope to welcome you again soon.

8/10 Bien

Richard

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Front Office Team le 28 août 2023
Dear Richard,On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review. It was an absolute pleasure to host you as our guest. We are delighted to know that you enjoyed your stay with us. Your satisfaction is our top priority. We look forward to welcoming you back to the hotel in the future and ensuring that your stays continue to be exceptional in every way. Thank you for your loyalty.

10/10 Excellent

Nathalie

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Hôtel très bien situé, personnel super gentil, on y retournera c’est certain
Séjour de 2 nuits en août 2023
Réponse de Jose le 19 août 2023
On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review.It was an absolute pleasure to host you as our guest. We are delighted to know that you enjoyed your stay with us. Your satisfaction is our top priority. We look forward to welcoming you back to the hotel in the future and ensuring that your stays continue to be exceptional in every way. Thank you for your loyalty.

10/10 Excellent

Claude

Les points forts : Propreté et confort de la chambre
Belle endroit
Excellent endroit, bien situé, très propre et personnel courtois
Séjour de 3 nuits en juillet 2023
Réponse de Joanna le 3 août 2023
Dear guest,On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review.It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.We hope to welcome you again soon.

10/10 Excellent

karine

Voyage en famille, Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Personnel empressé d’aider
Séjour de 1 nuit en juillet 2023
Réponse de Joanna le 3 août 2023
Dear guest,On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review.It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.We hope to welcome you again soon.

10/10 Excellent

Nadine

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We have had a great time at the Marriott. The valet parking person gave us a really good help. We have not been able to park in the parking lot because we had 2 kayak on the top but he decided to park the car in front of the main entrance. In a safe place. We also have had the chance to bring our dog and she was really welcome . I will recommande the place to everyone and will also go back in my next trip to Toronto. The hotel is at a walking distance to everything
Séjour de 1 nuit en juillet 2023
Réponse de Front Office Team le 31 juil. 2023
On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review.It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.We hope to welcome you again soon.

10/10 Excellent

Nathalie

Voyage en groupe
Les points forts : Propreté et équipements
C' est propre et pres de tout
Séjour de 2 nuits en avril 2023
Réponse de Front Office Team le 1 mai 2023
Dear Guest,On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review.It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.We hope to welcome you again soon.Sincerely,Marriott Downtown at CF Toronto Eaton Centre

10/10 Excellent

hugues

Séjour de 1 nuit en avril 2023
Réponse de Front Office Team le 11 avr. 2023
Dear GuestOn behalf of the entire hotel team, I wanted to sincerely thank you for your positive review.It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.We hope to welcome you again soon.Sincerely,The Front Office TeamMarriott Downtown at CF Toronto Eaton Centre

10/10 Excellent

hugues

Séjour de 1 nuit en avril 2023
Réponse de Front Office Team le 11 avr. 2023
Dear GuestOn behalf of the entire hotel team, I wanted to sincerely thank you for your positive review.It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.We hope to welcome you again soon.Sincerely,The Front Office TeamMarriott Downtown at CF Toronto Eaton Centre

10/10 Excellent

karina

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Acceuil parfait et chambre très propre par contre il y a encore des tapis au sol sinon tout est parfait
Séjour de 2 nuits en mars 2023
Réponse de Jose le 25 mars 2023
On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review.It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.We hope to welcome you again soon.

8/10 Bien

alain

Séjour de 2 nuits en février 2023
Réponse de Joanna le 14 mars 2023
Dear Guest,On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review.It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.We hope to welcome you again soon.

6/10 Satisfaisant

Yannick

Les points forts : Propreté et confort de la chambre
Très moyen
Hôtel un peu vieillissant, beaucoup de moquette partout. Dommage aussi qu'il n'y ait pas une petite attention à l'arrivée dans la chambre comme des petites bouteilles d'eau par exemple. La piscine est minuscule et ne présente pas une vue extraordinaire. Les chambres ne sont pas très bien insonorisées;
Séjour de 2 nuits en novembre 2022
Réponse de Jose le 4 déc. 2022
On behalf of the entire hotel team, I wanted to sincerely thank you for your review. It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

10/10 Excellent

Louis

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Réponse de Jose le 10 nov. 2022
On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review.It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

10/10 Excellent

Vincent

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Très bien situé
Séjour de 3 nuits en octobre 2022
Réponse de Jose le 31 oct. 2022
On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review.It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

10/10 Excellent

Dominique

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Parking, centre Eaton, station métro, Yonge street…tout ce fait à pied. Emplacement exceptionnel!!!
Séjour de 2 nuits en octobre 2022
Réponse de Jose le 13 oct. 2022
On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review! It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

10/10 Excellent

Charles-Antoine

Séjour de 1 nuit en septembre 2022
Réponse de Jose le 23 sept. 2022
On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review! It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

10/10 Excellent

Nathalie

Séjour de 1 nuit en septembre 2022
Réponse de Jose le 11 sept. 2022
On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review! It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

8/10 Bien

patrice

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
👍
Séjour de 1 nuit en août 2022
Réponse de Jose le 14 oct. 2022
On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review! It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

10/10 Excellent

Joelle

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
great location great service.
Séjour de 2 nuits en août 2022
Réponse de Jose le 19 août 2022
On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review! It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

8/10 Bien

Sylvain

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Belle hôtel, bien localisée pour faire presque tous à la marche. Seul bémol est le prix du petit déjeuner, très élevé pour le buffet!
Séjour de 2 nuits en août 2022
Réponse de Jose le 19 août 2022
On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review! It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

8/10 Bien

MEDINA

Séjour de 1 nuit en août 2022

10/10 Excellent

Etienne

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Hôtel bien situé, près de tout, parfait pour marcher. Chambre propre et piscine et spa également. Personnel sympatique et accueuillant. Nous avons passé un très beau séjour.
Séjour de 3 nuits en juillet 2022
Réponse de Jose le 1 août 2022
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Executive leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Etienne

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Hôtel très bien situé, directement au centre-ville. Chambre propre, piscine et spa propres. Pas beaucoup de bruit dans les chambres, idéal pour les familles. Le personnel a été très sympathique et accueillant.
Séjour de 1 nuit en juillet 2022
Réponse de Jose le 1 août 2022
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Executive leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Jean-Francois

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Tout est ok
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Martin

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en juillet 2022
Réponse de Jose le 28 juil. 2022
On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review! It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us. Warmest regards,

10/10 Excellent

Vincent

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
très bien situé
Séjour de 1 nuit en juillet 2022
Réponse de Jose le 15 juil. 2022
On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review! It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us. Warmest regards,

10/10 Excellent

Bertrand

Séjour de 1 nuit en juin 2022
Réponse de Jose le 19 juin 2022
On behalf of the entire hotel team, I want to thank you for sharing your feedback about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

carole

Séjour de 1 nuit en mai 2022
Réponse de Jose le 1 juin 2022
On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

marie-anne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2022
Réponse de Jose le 26 mai 2022
On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Lynn

Séjour de 1 nuit en avril 2022

8/10 Bien

Pierre-Phillippe

Séjour de 2 nuits en mars 2022
Réponse de Jose le 14 mars 2022
Good morning, Thank you for your feedback! We hope to welcome you back soon

10/10 Excellent

Elisabeth

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien situé, stationnement sur place et pas dispendieux à comparé d’autres hôtels du centre-ville. Chambre spacieuse, bonnes commodité.
Séjour de 2 nuits en décembre 2021
Réponse de Jose le 30 déc. 2021
Thank you for sharing your experience with us. We hope to have you again. Regards,

8/10 Bien

Nilam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Hôtel très bien situé. Le parking en sous sol est un must. Le personnel est très serviable et courtois.
Séjour de 2 nuits en novembre 2021
Réponse de Jose le 2 déc. 2021
On behalf of the entire hotel team, I want to thank you for sharing your experience at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

LINA

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L'établissement est vraiment beau et c'est agréable d'y être, confortable, le personnel très gentiel, l'hotêl est vraiment bien bien situés, seul point: la piscine m'a décue, très petite et une personne faisait des longueurs, trop petite pour entrer (pas de section pour la baillade et interrompre son exercice, très decevante à mon avis, je suis repartie en maillot de bain (sous mes vêtements) sans pouvoir y entrer.. Sinon, j'ai adoré ! merci
Séjour de 2 nuits en novembre 2021
Réponse de Jose le 27 nov. 2021
Dear Lina, On behalf of the entire hotel team, I want to thank you for sharing your experience at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Kathia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en novembre 2021

10/10 Excellent

Colette

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La chaleur d’accueil et la situation de cet hôtel a rendu notre séjour vraiment agréable.
Séjour de 3 nuits en novembre 2021
Réponse de Jose le 13 nov. 2021
Dear Collette, On behalf of the entire hotel team, I want to thank you for sharing your experience at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Michel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très propre, très bel accueil, personnel souriant
Séjour de 1 nuit en octobre 2021
Réponse de Jose le 7 oct. 2021
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Marriott Downtown at CF Toronto Eaton Centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

10/10 Excellent

CHANTAL

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Accueil particulièrement agréable Chambre vaste et ensoleillée Emplacement central mais dégagé.
Séjour de 10 nuits en septembre 2021
Réponse de Jose le 7 oct. 2021
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Marriott Downtown at CF Toronto Eaton Centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

10/10 Excellent

rene

Les points forts : Personnel et service
Séjour de 3 nuits en septembre 2021

10/10 Excellent

Nathalie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très bien situé dans le centre ville.
Séjour de 1 nuit en septembre 2021
Réponse de Jose le 8 sept. 2021
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Marriott Downtown at CF Toronto Eaton Centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

10/10 Excellent

Helen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stationnement
Le stationnement est plus chère avec l'application, si on fait la réservation avec l'hôtel directement ça coûte la moitié du prix. L'hôtel est super bien placé
Séjour de 2 nuits en septembre 2021
Réponse de Jose le 8 sept. 2021
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Marriott Downtown at CF Toronto Eaton Centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

10/10 Excellent

JAMILA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent séjour
Vraiment excellent séjour et surtout ne changez rien! On recommande sans hésiter
Séjour de 6 nuits en août 2021
Réponse de Jose le 2 sept. 2021
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Marriott Downtown at CF Toronto Eaton Centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

8/10 Bien

France

Séjour de 2 nuits en août 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are lovely and go out of their way to be helpful. For example, everyone greets you kindly and they have provided us with plastic cutlery on different trips so that we can have our leftovers/takeout that we brought back to the room. Parking on site is so convenient and location is too. We always book this hotel whenever we come to Toronto.
Séjour de 2 nuits en juillet 2021
Réponse de Jose le 8 août 2021
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Marriott Downtown at CF Toronto Eaton Centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

4/10 Médiocre

Vanessa

Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté et personnel et service
Ils n’ont pas fait les lits lors de notre séjour, et ils étaient mélangés lors de notre déjeuner, voulaient nous le charger même si c’était inclus
Séjour de 1 nuit en juillet 2021
Réponse de Jose le 31 juil. 2021
Greetings from the Marriott Downtown CF Toronto Eaton Centre, Thank you for sharing your feedback, we have shared your feedback with the respective hotel teams to ensure that we can deliver better experiences to our valued guests, such as you. Thank you once again for sharing your feedback. Warm Regards, Front office Team

10/10 Excellent

Sandro

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2021
Réponse de Jose le 30 juil. 2021
Greetings from the Marriott Downtown CF Toronto Eaton Centre, Thank you for sharing your feedback, we have shared your feedback with the respective hotel teams to ensure that we can deliver better experiences to our valued guests, such as you. Thank you once again for sharing your feedback. Warm Regards, Front office Team