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Avis sur Holiday Inn Express Federal Way Seattle South, an IHG Hotel

2.5 out of 5
Holiday Inn Express Federal Way Seattle South, an IHG Hotel
32124 25th Avenue S BLDG 2, Federal Way, WA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 87 avis sur 144." "
Note des voyageurs de 8 (Bien), d’après 37 avis sur 144." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 144." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 144." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 144." "

9,2/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Sangcheon, Dubai

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Althought this hotel was undergone renovation it looks very good under control. All staffs were so friendly and kind. It is very clean and new hotel. No comolaint i have
Séjour de 3 nuits en avril 2024
Réponse de Brad le 21 avr. 2024
Hello Sangcheon,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay! Thank you again for staying with us! We hope to see you again soon!

6/10 Satisfaisant

LA

Les points forts : Propreté et personnel et service
There was construction and my room was on the first floor near the front door and the materials for construction were actively being placed right outside my window!!! Not cool!!
Séjour de 1 nuit en avril 2024
Réponse de Brad le 14 avr. 2024
Dear LA,Thank you for your review. We apologize for not being able to meet your expectations. Your feedback helps us grow and create a better hotel experience for everyone. We apologize for the construction outside your window as they were replacing the bricks of the pillar bases outside.Thank you again for your feedback. We hope that you give us another chance in the future to show you a great hotel experience.

10/10 Excellent

seung wuk

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice and good.
Séjour de 1 nuit en mars 2024
Réponse de Brad le 10 avr. 2024
Hello seung wuk,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel to stay when visiting. Quiet, clean and comfortable.
Séjour de 2 nuits en mars 2024
Réponse de Brad le 1 avr. 2024
Hello Peter,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excellent

Eugene, Shoreline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stay for our kid swim meet at KCAC. Great Hotel, great breakfast, friendly staff.
Séjour de 3 nuits en mars 2024
Réponse de Brad le 1 avr. 2024
Hello Eugene,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excellent

Karen

Séjour de 1 nuit en mars 2024
Réponse de Brad le 21 avr. 2024
Hello Karen,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay! Thank you again for staying with us! We hope to see you again soon!

10/10 Excellent

seung wuk

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
New constructed building. Very nice.
Séjour de 1 nuit en mars 2024
Réponse de Brad le 29 mars 2024
Hello Seung Wuk,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

8/10 Bien

Barbara, Denver

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was a nice quiet place off the main road 320th St, which has lots of fast food and restaurants, also close to I-5 into Seattle and close to the bus transit station. The hotel itself has ample parking. I loved that you could get coffee in the breakfast room, in the lobby, and a Keurig in the room. The bed and pillows were really comfortable. The price is right for this hotel and honestly better than hotels I’ve stayed at in Seattle where they’re 3x pricier. I’ve stayed here twice and I liked the improvements.
Séjour de 3 nuits en mars 2024
Réponse de Brad le 27 mars 2024
Hello Barbara,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excellent

Ken

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Brad le 25 mars 2024
Hello Ken,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excellent

Thomas

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Recent remodel, place is nice
Séjour de 7 nuits en mars 2024
Réponse de Brad le 19 mars 2024
Hello Thomas,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property, with nice staff. Breakfast wasn’t good, but the coffee was great.
Séjour de 4 nuits en mars 2024
Réponse de Brad le 18 mars 2024
Hello Brad,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay! I'm sorry you didn't like the breakfast! Feel free to give any feedback on what you'd like to see in our breakfast that would make it better.Thank you again for staying with us! We hope to see you again soon!

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property and safe!
Séjour de 1 nuit en mars 2024
Réponse de Brad le 11 mars 2024
Hello Robert,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excellent

Carrie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is clean and nice our room is nice, modern, and clean. I can't wait to shower it looks like it's going to be a great shower. Looking forward to breakfast they put out an amazing selection!!
Séjour de 1 nuit en mars 2024
Réponse de Brad le 4 mars 2024
Hello Carrie,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

2/10 Horrible

DaiSean

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
No hot water
Séjour de 2 nuits en février 2024
Réponse de Brad le 4 mars 2024
Hello DaiSean,Thank you for your review. We apologize for not being able to meet your expectations. Your feedback helps us grow and create a better hotel experience for everyone. We are actively working to fix the hot water issue as it tends to act up when we are nearly full. Thank you again for your feedback. We hope that you give us another chance in the future to show you a great hotel experience.

10/10 Excellent

Dean, Clackamas

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff and parking was very easy for a larger vehicle.
Séjour de 1 nuit en février 2024
Réponse de Brad le 4 mars 2024
Hello Dean,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excellent

Augustine, Othello

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good choice of breakfast menu, extremely clean easy in and out of freeway
Séjour de 2 nuits en février 2024
Réponse de Brad le 4 mars 2024
Hello Augustine,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excellent

junchu

Voyage en couple
Les points forts : Équipements
good hotel
Séjour de 1 nuit en février 2024
Réponse de Brad le 4 mars 2024
Hello Junchu,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

8/10 Bien

YOON HEE

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had to wait for hot water use in shower. Not sure if it was due to lot of guests on site but yeah had to have water running for like 10min for hot water shower. Also, there was no phone in our room so had to physically go down to report we weren't getting hot water initially. Only to find out that every suite should have phones, and they just forgot to put one in our room. Rooms are great for price & staff were great but something was definitely off during my visit 😂
Séjour de 1 nuit en février 2024
Réponse de Brad le 4 mars 2024
Hello Yoon Hee,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay! We would like to apologize for the lack of hot water. On busy days, it can take a while for the water to heat up. We also apologize for the lack of a phone in the room, many of our phones are getting fixed.Thank you again for staying with us! We hope to see you again soon!

10/10 Excellent

Hamandishe

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good breakfast
Séjour de 1 nuit en février 2024
Réponse de Brad le 4 mars 2024
Hello Hamandishe,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excellent

Ofisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Brad le 4 mars 2024
Hello Ofisa,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excellent

Babagene

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was nervous about staying in a 2.5 star hotel but the evening front desk staff assured me that if I wasn’t satisfied with my room I could change it. In addition the week before was their grand re-opening; new sheets and Dove hygiene products. Breakfast was tasty and areas were clean.
Séjour de 3 nuits en février 2024
Réponse de Brad le 4 mars 2024
Hello Babagene,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

10/10 Excellent

Pila

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service was excellent.
Séjour de 1 nuit en février 2024
Réponse de Brad le 4 mars 2024
Hello Pila,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay!Thank you again for staying with us! We hope to see you again soon!

8/10 Bien

Erik

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
Lots of containers and poorly striped parking.
Séjour de 1 nuit en février 2024
Réponse de Brad le 18 févr. 2024
Thank you for your review! The containers are in the process of being removed from the parking lot as they were used as storage for renovations this past year. We appreciate your feedback and look forward to seeing you again in the future.

10/10 Excellent

Cindy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice clean and friendly place
Séjour de 2 nuits en février 2024
Réponse de Brad le 18 févr. 2024
Thank you for your review! We appreciate your feedback and look forward to seeing you again in the future.

8/10 Bien

Kelly, Bellevue

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was quiet and clean with self-service snack and drink vending area in the lobby. Front desk was helpful and kind.
Séjour de 1 nuit en février 2024
Réponse de Brad le 18 févr. 2024
Thank you for your review! We appreciate your feedback and look forward to seeing you again in the future.

2/10 Horrible

Kuljinder

Séjour de 1 nuit en février 2024
Réponse de Brad le 25 mars 2024
Dear Kuljinder,Thank you for your review. We apologize for not being able to meet your expectations. Your feedback helps us grow and create a better hotel experience for everyone. Please let us know if there is anything we can do to improve your future stays with us or other IHG properties.Thank you again for your feedback. We hope that you give us another chance in the future to show you a great hotel experience.

10/10 Excellent

Puaolele

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Guest services were accomodating to our needs and very welcoming, helpful and pleasant to work with. The room was to our liking and the complimentary breakfast was a plus to have before heading out to start our day out in Seattle.
Séjour de 2 nuits en février 2024
Réponse de Brad le 18 févr. 2024
Thank you for your review! We appreciate your feedback and look forward to seeing you again in the future.

10/10 Excellent

Emerald

Séjour de 2 nuits en février 2024
Réponse de Brad le 25 mars 2024
Hello Emerald,Thank you for your review! We are glad that you decided to stay with us! Your feedback helps us grow and create a better hotel experience for everyone. We are glad you enjoyed your stay! Thank you again for staying with us! We hope to see you again soon!

8/10 Bien

Kyunghee

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Jessica Christensen le 25 janv. 2024
Thank you for your great review. We hope to see you again soon.

10/10 Excellent

Maureen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Jessica Christensen le 25 janv. 2024
Thank you for your great review. We hope to see you again soon.

10/10 Excellent

Ciera

Séjour de 1 nuit en janvier 2024
Réponse de Jessica Christensen le 8 janv. 2024
Thank you for your fantastic review. We hope to see you again soon.

10/10 Excellent

Frank A

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Jessica Christensen le 8 janv. 2024
Thank you for your wonderful review. We hope to see you again soon.

10/10 Excellent

Taleaha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay!
Séjour de 1 nuit en décembre 2023
Réponse de Jessica Christensen le 8 janv. 2024
Thank you for your great review. We hope to see you again soon.

10/10 Excellent

Sun

Séjour de 1 nuit en décembre 2023
Réponse de Jessica Christensen le 8 janv. 2024
Thank you for your wonderful review. We hope to see you again soon.

8/10 Bien

Francisco

Séjour de 2 nuits en décembre 2023
Réponse de Jessica Christensen le 25 janv. 2024
Thank you for your wonderful review. We hope to see you again soon.

10/10 Excellent

Cris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Jessica Christensen le 19 déc. 2023
Thank you for your great review! We hope to see you again soon.

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Jessica Christensen le 18 déc. 2023
Thank you for your great review! We hope to see you again soon.

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Jessica Christensen le 15 déc. 2023
Thank you for your fantastic review. We hope to see you again soon.

10/10 Excellent

Deborah

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Jessica Christensen le 15 déc. 2023
Thank you for your great review. We hope to see you again soon.

10/10 Excellent

Austin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice room lots of food options near
Séjour de 1 nuit en novembre 2023
Réponse de Jessica Christensen le 1 déc. 2023
Thank you for your great review Austin. We hope to see you again soon.

10/10 Excellent

Ariana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean and staff was extremely friendly and polite.
Séjour de 1 nuit en novembre 2023
Réponse de Jessica Christensen le 1 déc. 2023
Thank you for your wonderful review Ariana. We hope to see you again soon.

8/10 Bien

Patricia

Séjour de 1 nuit en novembre 2023
Réponse de Jessica Christensen le 21 nov. 2023
Thank you for your wonderful review, Patricia. We hope to see you again soon.

8/10 Bien

Sharon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Jessica Christensen le 21 nov. 2023
Thank you for your great review, Sharon. We hope to see you again soon.

8/10 Bien

Kyunghee

Séjour de 2 nuits en novembre 2023
Réponse de Jessica Christensen le 15 déc. 2023
Thank you for your fantastic review. We hope to see you again soon.

10/10 Excellent

Robert

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Good time but a little bit of blood.
It was good. Only issue we had was there was blood on on of the pillow cases. Outside of that it was a good stay. Definitely will come back!
Séjour de 2 nuits en novembre 2023
Réponse de Jessica Christensen le 14 nov. 2023
Thank you for your review, Robert. We apologize for a stain on the pillow. I have let our housekeeping manager know so that this will not happen again. We hope to see you again soon.

8/10 Bien

Kyunghee

Séjour de 2 nuits en octobre 2023
Réponse de Jessica Christensen le 1 nov. 2023
Thank you for your great review! We hope to see you again soon.

8/10 Bien

Thom

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
New clean and comfortable
Séjour de 2 nuits en octobre 2023
Réponse de Jessica Christensen le 23 oct. 2023
Thank you for your wonderful review. We hope to see you again soon!

10/10 Excellent

Katie

Séjour de 2 nuits en octobre 2023
Réponse de Jessica Christensen le 23 oct. 2023
Thank you for your great review Katie! We hope to see you again soon.

8/10 Bien

Nathan

Séjour de 2 nuits en octobre 2023
Réponse de Jessica Christensen le 14 nov. 2023
Thank you Nathan for your great review. We hope to see you again soon.

10/10 Excellent

Kinniece

Voyage en famille
Les points forts : Équipements
The front desk staff and housing keepers were amazing and attentive to all guests
Séjour de 5 nuits en octobre 2023
Réponse de Jessica Christensen le 23 oct. 2023
Thank you for your wonderful review. We hope to see you again soon!