"WOW! Best DoubleTree I have stayed at! Top Service, Roomy, Elegant, Quality, Clean!"
First of all I am a world traveler, have been to 30+ countries on 5 continents, with much experience at Hilton, Starwood, Radisson, and Intercontinental family hotels. This is the best value for money spent I have yet to receive! The Executive floor breakfast (free for Hilton Gold and Diamond) includes both Asian and Western (hot and cold) options including made to order omelets. Happy hour includes some free hot food and the free flowing complimentary wine and beer was good. This hotel is less than a year old. Everything is shiny new and sparkling clean. I really like the interior decor including rooms and common areas. Excellent choices of colors, textures, and style. Service is as good as it gets, including the multiple times a day room service, check in staff, and the concierge. Staff learned and remembered my name. Small touches, for example, when they make your room each day, they give you tomorrows high and low temperatures. At the comp breakfast in the lounge, I saw another guest ask for mango (they had other kinds of fruit out, no mango). Instead of saying no, I saw staff phone (their restaurants?) to see if they could get some mango brought up for this guest. The Magnolia Cafe restaurant is an excellent value, attentive service in a classy setting. Buffet includes made to order steaks/meat. At the buffet, I was looking for steamed rice (they had other kinds of rice). As they didnt have any, they quickly made me some. They go out of their way to please!
Nathan à partir de Chicago, USA