Not Impressed but works if you're on a REALLY tight budget Publié le 12 déc. 2010
Prior to booking the trip, I studied and learned enough Russian to read signs, ask questions, and order/ask for nearly anything a tourist or vacationer would need for a week. However, there is only so much one can learn in three months. Building off my earlier point, I felt the staff really treated us like a nuisance rather than a guest at their hotel. Never a hello and rarely ever a friendly smile came from them as we left and returned to our room. Moreover, they did not clean our room once during our weeklong stay. Sure, we'll survive without it, but it's part of their job to do this... they failed in this obligation. Moreover, they gave us the wrong room upon check in. I had originally booked a double room, single bed, but they put us in a room with two twin beds. After asking for an upgrade, in Russian, they were dismissive of the request and didn't upgrade us until two days later. We just slid the beds together (which is fine), but I really think it's a joke that, when operating a hotel, where foreigners can stay, that the staff would be this unhelpful and unable to converse in even basic language outside their own. Honestly, I could continue with the critique but I have limited space. Suffice it to say that if you need a place and quality is not your concern, you'll survive fairly well with this choice--as we did. However, if you're looking for something that is not only close but also quality, you will be left with a bitter taste in your mouth.