Les notes se basent sur un nombre total de 116 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,2 sur 5
Recommandé par 93 % des clients
4,2 Propreté de la chambre
4,2 Services et personnel
4,2 Confort de la chambre
4,1 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
3 sur 5
Recommandé
pour Couples
par Guillaume de France

Bien pour une nuit

Publié le 21 mars 2013 sur Hotels.com
Hôtel vieillot, mauvaise odeur dans les chambres et rien à voir autour. Seul raison d'y séjourner : la proximité de l'aéroport, le prix. Le petit déjeuner se limite à quelques gâteaux sous vides et un café (à manger sur la route).
4 sur 5
Recommandé
pour Tout le monde
par Marge de V

Nice all in one hotel.i

Publié le 29 mai 2014
We were very comfortable and felt safe at this hotel. It was a fully equipped room.
Commentaire laissé par : Direction de l'hôtel
2 juin 2014 par Manager, Direction de l'hôtel
Marge - Thank you for taking the time to write a review of our hotel. I am glad to hear that you felt comfortable and safe during your stay with us. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide you with another comfortable stay in the future.
3 sur 5
par un voyageur vérifié

it presents itself better than what it is

Publié le 28 mai 2014
The smell of cigarette drenched the hallways. I came back home 2 hours away with the worse tobacco funk imaginable.
Commentaire laissé par : Direction de l'hôtel
29 mai 2014 par Manager, Direction de l'hôtel
Your review of our hotel was recently brought to my attention. It upsets me to hear that you had an uncomfortable stay due to the smell of cigarette smoke. I am sorry for your experience. Your comments were reviewed by the staff, and we will be working to eliminate the odor to ensure experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. We would love to have another chance to provide you with a better experience the next time you're in town.
5 sur 5
Recommandé
pour Tout le monde
par Judith de SE Massachusets

Loved the spacoius room

Publié le 22 mai 2014
Les + : The spacious room and full kitchen
Les - : Morning grab and go snack
Situation : Melbourne, Fl. Close to beaches, Erma Nixon Park, and Kennedy Space Center
Loved the spacious room, the full kitchen and taking care of myself. Staff were cheerful and very accomadating. The morning grab and go snack was disappointing, but the kitchen meant it did not need to matter.
Commentaire laissé par : Direction de l'hôtel
23 mai 2014 par Manager, Direction de l'hôtel
Judith - Thank you for your recent review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Your feedback regarding our free grab-and-go breakfast is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to hosting you again in the future.
2 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Carpet dirty. Room not cleaned before we checked ,

Publié le 22 mai 2014
Les + : Home like .
Les - : Keep it clean,
Situation : Beaches, malls golf
No clear instructions from staff. The coffee maker had mold growing because never emptied and before our check in. The carpet needs replacement in the hallways. Looks terrible.
Commentaire laissé par : Direction de l'hôtel
23 mai 2014 par Manager, Direction de l'hôtel
Thank you for taking the time to write a review of your stay. Please accept our sincerest apologies for the level of cleanliness in your room. In response to your feedback, I am working with the housekeeping staff to improve our cleaning procedures to ensure your experience is not repeated. Your comments are greatly appreciated and it will help us in our efforts to continually improve our hotel. We would love to have another chance to provide you with a better stay in the future.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 15 mai 2014
I would recommend the hotel. The room was clean, and staff accommodating.
Commentaire laissé par : Direction de l'hôtel
19 mai 2014 par Manager, Direction de l'hôtel
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you would recommend our hotel to others and that you were happy with our staff and the cleanliness of your room. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
3 sur 5
par un voyageur vérifié

Not bad for the price.

Publié le 1 mai 2014
Les + : Convenience, price
Les - : Better smoke control in hallways
Situation : Mall is right next door, convenient to lots of shopping, movie theater, restaurants and not far from the beach.
I got this hotel as I will be transferring with my job to Melbourne, it was a great price and convenient for what I needed. The breakfast was ok, there is vending, laundry and a mini gym on site. The rooms are well appointed especially if staying for a few days. Know that this is a pet friendly and smoking friendly hotel. My room was on the third floor which was a smoking floor, from the time I got off the elevator to my room the smoke smell was thick and stale. The worst part is that the smell of smoke will seep under the door, I rolled up a towel and used that to keep the smell down. I have another reservation for next week, when I inquired about staying on the first floor which is no smoking they said they would try and accommodate my request.
Commentaire laissé par : Direction de l'hôtel
5 mai 2014 par Manager, Direction de l'hôtel
Thank you so much for posting a review of our hotel. Please accept our apologies for the smoke smell you encountered. I will be meeting with our staff to ensure this issue does not continue in the future. I am glad to hear that you enjoyed our grab-and-go breakfast, our laundry facilities and our fitness room. We continually work to improve our hotel, so we really appreciate your feedback. We hope to see you again, should your travels bring you back to our area.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

if your are alone it is OK

Publié le 14 avr. 2014
Les + : the mattress
Les - : breakfast
Situation : very good
clean, practical, nice location. it is not a romantic place. however you can stay there no more than 2 days if you are with your spouse. you can cook and watch tv
Commentaire laissé par : Direction de l'hôtel
16 avr. 2014 par Manager, Direction de l'hôtel
Thank you so much for posting a review of our hotel. While I am sorry to hear that you weren't quite satisfied with our grab-and-go breakfast, it is great to hear that you enjoyed our location and your clean, comfortable rooms with the new mattresses. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
4 sur 5
Recommandé
pour Tout le monde
par rosemarie de tallahassee,fl

Nice location. Close to beach and interstate

Publié le 31 mars 2014
Les + : Location
Very helpful staff. Had a great time visiting former neighbors and friends.
4 sur 5
Recommandé
pour Tout le monde
par Joan de Pennsylvania

Nice hotel. Close to the airport.

Publié le 10 mars 2014
Situation : Next to a sizable mall. Places to eat nearby.
It was clean and comfortable. The staff was friendly.
Commentaire laissé par : Direction de l'hôtel
13 mars 2014
Joan – Thank you for taking the time to write a review of your stay. I’m glad that we were able to provide you with a clean, comfortable visit. As well, it’s great to hear that you enjoyed our location and our friendly staff. We really appreciate you providing us with your kind words. The staff and I would love to provide you with another comfortable stay in the future.