Avis sur Mar Monte Hotel, in The Unbound Collection by Hyatt
Mar Monte Hotel, in The Unbound Collection by Hyatt
1111 East Cabrillo Boulevard, Santa Barbara, CA
Avis
7,8
Bien
8,4/10
Propreté
8,2/10
Personnel et service
7,6/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
27 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
4/10 Médiocre
Mark
26 mars 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Mark
Séjour de 2 nuits en mars 2024
10/10 Excellent
Antoinette P
Voyage en famille
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Antoinette P
Séjour de 2 nuits en mars 2024
4/10 Médiocre
Ayesha
25 mars 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Ayesha
Séjour de 2 nuits en mars 2024
10/10 Excellent
Rex
Voyage en couple
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rex
Séjour de 1 nuit en mars 2024
Réponse de Property Management le 25 mars 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.
10/10 Excellent
Evelyn
Voyage en famille
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Evelyn
Séjour de 1 nuit en mars 2024
Réponse de Property Management le 25 mars 2024
Thank you for your review. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to demonstrate the high level of service we normally provide.
8/10 Bien
lori
17 mars 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
lori
Séjour de 2 nuits en mars 2024
Réponse de Property Management le 25 mars 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.
8/10 Bien
Laura
17 mars 2024
Les points forts : Équipements
Laura
Séjour de 4 nuits en mars 2024
Réponse de Property Management le 25 mars 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
10/10 Excellent
Katrina, Fort Collins
Voyage en famille
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katrina
Séjour de 5 nuits en mars 2024
Réponse de Property Management le 25 mars 2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!
10/10 Excellent
carol
16 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
carol
Séjour de 2 nuits en mars 2024
Réponse de Property Management le 25 mars 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.
4/10 Médiocre
Jonathan
Voyage en couple
15 mars 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Jonathan
Séjour de 2 nuits en mars 2024
Réponse de Property Management le 25 mars 2024
Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.
10/10 Excellent
BILLY
14 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
BILLY
Séjour de 4 nuits en mars 2024
Réponse de Property Management le 25 mars 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.
8/10 Bien
Marlene, Los Altos
Voyage en groupe
11 mars 2024
Les points forts : Personnel et service et équipements
Marlene
Séjour de 2 nuits en mars 2024
Réponse de Property Management le 12 mars 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.
6/10 Satisfaisant
Lisa
Voyage en famille
9 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lisa
Séjour de 3 nuits en mars 2024
Réponse de Property Management le 12 mars 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.
10/10 Excellent
Ahmed
6 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Ahmed
Séjour de 3 nuits en février 2024
Réponse de Property Management le 12 mars 2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!
10/10 Excellent
Jeanine
Voyage en groupe
2 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeanine
Séjour de 2 nuits en février 2024
Réponse de Property Management le 12 mars 2024
Our team is thrilled to learn about your amazing experience with us! Thank you so much for sharing your positive feedback, as well as highlighting our excellent service. It would be an honor to welcome you back again in the future!
10/10 Excellent
Amy
Voyage en famille
28 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amy
Séjour de 5 nuits en février 2024
Réponse de Hotel Management le 29 févr. 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
10/10 Excellent
Alyssa
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alyssa
Séjour de 4 nuits en février 2024
Réponse de Hotel Management le 29 févr. 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.
10/10 Excellent
JILL
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
JILL
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 29 févr. 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.
10/10 Excellent
Lucia
12 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lucia
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 13 févr. 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.
10/10 Excellent
Dora
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dora
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 12 févr. 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.
6/10 Satisfaisant
Abigail
4 févr. 2024
Abigail
Séjour de 1 nuit en février 2024
Réponse de Property Management le 25 mars 2024
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.
8/10 Bien
Christopher
4 févr. 2024
Christopher
Séjour de 2 nuits en janvier 2024
Réponse de Property Management le 25 mars 2024
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!
10/10 Excellent
Lisa
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lisa
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Management le 5 févr. 2024
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!
10/10 Excellent
Gary
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gary
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 5 févr. 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
8/10 Bien
Brett
26 janv. 2024
Brett
Séjour de 2 nuits en janvier 2024
Réponse de Property Management le 25 mars 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!
10/10 Excellent
Walt
Voyage en couple
25 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Walt
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Management le 29 janv. 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.
8/10 Bien
Tatiana
22 janv. 2024
Tatiana
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Management le 29 janv. 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!
10/10 Excellent
Melanie
Voyage en famille avec de jeunes enfants
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Melanie
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 22 janv. 2024
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!
2/10 Horrible
Breanna
20 janv. 2024
Breanna
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 22 janv. 2024
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.
10/10 Excellent
Jessica, San Francisco
Voyage en couple
17 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jessica
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 22 janv. 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.
2/10 Horrible
Erik
Voyage en famille
16 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erik
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 22 janv. 2024
We appreciate you taking the time to provide your feedback and sincerely apologize that we were unable to accommodate you Erik. We understand your frustration and are truly sorry for the inconveniences caused by this situation. We hope you’ll provide us another opportunity to welcome you back so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us.
10/10 Excellent
Brittany
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brittany
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 22 janv. 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
10/10 Excellent
hector
Voyage en couple
16 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
hector
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 22 janv. 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.
10/10 Excellent
Jessica
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jessica
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Management le 22 janv. 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.
8/10 Bien
Bretten
13 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bretten
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Management le 22 janv. 2024
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!
8/10 Bien
Kathryn, Salinas
12 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kathryn
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 22 janv. 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!
2/10 Horrible
Megan
Voyage en couple
11 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Megan
Réponse de Hotel Management le 22 janv. 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.
4/10 Médiocre
Eric
Voyage en famille
9 janv. 2024
Les points faibles : Personnel et service
Eric
Séjour de 5 nuits en décembre 2023
Réponse de Hotel Management le 9 janv. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. Please know that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.
2/10 Horrible
Alex
Voyage en famille
8 janv. 2024
Les points faibles : Équipements
Alex
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 9 janv. 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.
10/10 Excellent
Miriam
7 janv. 2024
Miriam
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 9 janv. 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.
8/10 Bien
Haley
4 janv. 2024
Haley
Séjour de 5 nuits en décembre 2023
Réponse de Hotel Management le 29 janv. 2024
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!
10/10 Excellent
Lucy
Voyage en couple
3 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lucy
Séjour de 5 nuits en décembre 2023
Réponse de Hotel Management le 9 janv. 2024
Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the near future!
10/10 Excellent
Tiffany
Voyage avec des animaux de compagnie, Voyage en couple
3 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tiffany
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Management le 9 janv. 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.
8/10 Bien
Stephanie
Voyage en famille
2 janv. 2024
Les points forts : Propreté et personnel et service
Stephanie
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Management le 9 janv. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.
10/10 Excellent
Taylor
2 janv. 2024
Taylor
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Management le 9 janv. 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
10/10 Excellent
Carol
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carol
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Management le 9 janv. 2024
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!
8/10 Bien
John
31 déc. 2023
John
Réponse de Hotel Management le 2 janv. 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!
10/10 Excellent
John
Voyage en famille
31 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Management le 2 janv. 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
10/10 Excellent
Yuchun, Mountain View
Voyage en famille avec de jeunes enfants, Voyage en famille
30 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yuchun
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Management le 2 janv. 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are happy our dedicated team took good care of you during your stay! We look forward to welcoming you back to our hotel in the future.