Thank you for taking the time to share your feedback with us, although we're truly disappointed to learn that your experience fell short of your expectations.Please accept our sincerest apologies for any inconvenience or discomfort you may have encountered during your stay. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your needs on this occasion.We take your comments seriously and will thoroughly investigate the issues you've raised to ensure that they are addressed promptly and effectively. Your feedback is invaluable to us as we strive to continually improve the quality of our services and facilities.We understand that you may be hesitant to return, but we sincerely hope that you will give us another opportunity to provide you with the outstanding experience that you deserve. Please feel free to reach out to us directly if there is anything we can do to make amends or if you would like to discuss your concerns further.Thank you again for bringing these matters to our attention.

Thank you for sharing your feedback regarding your recent stay with us. We're sorry to hear that your experience did not meet your expectations in terms of cleanliness and overall condition.Ensuring a clean and comfortable environment for our guests is of utmost importance to us, and we apologize for any shortcomings you encountered during your stay. Please know that we take your comments seriously, and we will address the issues you've raised with our housekeeping and maintenance teams to ensure that they are promptly resolved.We appreciate you bringing this matter to our attention, as it allows us to improve and better serve our guests in the future. Thank you for choosing to stay with us.

Thank you for taking the time to share your feedback with us. We're disappointed to hear that your experience did not meet your expectations.Please accept our sincere apologies for any inconvenience caused by the issues you encountered during your stay, including the size of the pillows, cleanliness concerns, and difficulties with parking. This does not reflect the high standards we strive to maintain.Rest assured, we take your comments seriously and will address them with our housekeeping and maintenance teams to ensure that necessary improvements are made to enhance the comfort and satisfaction of our guests.We sincerely appreciate your feedback, as it helps us identify areas for improvement.

Thank you so much for sharing your positive feedback! We're thrilled to hear that you enjoyed the ease of access to the airport and that our front desk staff were helpful during your stay. Providing exceptional service and convenience to our guests is always our top priority, and we're glad to hear that we met your expectations.We look forward to welcoming you back on your next visit.

We are deeply sorry to hear about your disappointing experience during your recent stay at our hotel. Please accept our sincerest apologies for the inconveniences you encountered.The issues you described regarding the unpleasant odor in your room and the presence of cockroaches are unacceptable, and we want to assure you that we take such matters very seriously. We have immediately notified our housekeeping and pest control teams to address these concerns thoroughly and take appropriate action to prevent any recurrence.Your comfort and satisfaction are of utmost importance to us, and it's disheartening to know that we fell short of meeting your expectations. Please know that we are committed to providing a clean and comfortable environment for all our guests, and we are taking immediate steps to ensure that incidents like these do not happen again in the future.We completely understand your decision to leave the hotel, and we apologize for the inconvenience this may have caused. Once again, please accept our apologies for the subpar experience you had.

Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you had a positive experience overall.It's wonderful to know that you found our shuttle access convenient and appreciated our reasonable prices. We're also glad that you enjoyed the comfort of our beds and the convenience of having an IHOP nearby for breakfast. Additionally, we're pleased to hear that you found our pool area appealing, despite the weather not being ideal for swimming.We appreciate your understanding about the condition of our facilities. Rest assured, we are constantly working to ensure that everything remains functional and well-maintained for our guests.Thank you for your kind words and for recognizing our team's efforts. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

We are deeply sorry to learn about the numerous issues you encountered during your recent stay with us. Please accept our sincerest apologies for the inconvenience and frustration you experienced.The situation you described is unacceptable, and it certainly does not meet the standards we strive to uphold. We want to assure you that we take your feedback seriously, and we will address each of these concerns with our team immediately to prevent similar issues from occurring in the future.Regarding the parking availability, the smell of smoke in the room, the presence of a cockroach, the condition of the shower, the door lock issue, the delay during check-in, the furniture mismatch, the state of the carpet, and the overall cleanliness of the room – we completely understand your disappointment, and we assure you that this is not reflective of the level of service and quality we aim to provide.Please know that your satisfaction is of utmost importance to us. Once again, we sincerely apologize for the inconvenience and disappointment you experienced during your stay.

Thank you for sharing your feedback with us. We're sorry to hear that you found the condition of the bathroom to be poor during your stay. Maintaining high standards of cleanliness and comfort is a priority for us, and we regret that we fell short of your expectations in this regard. Your comments have been noted, and we will be addressing them with our housekeeping and maintenance teams to ensure that such issues are promptly rectified. We appreciate your honesty as it helps us to identify areas for improvement. If there's anything else you would like to discuss or if you have any further concerns, please feel free to contact us directly. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.

Thank you for sharing your experience with us, and we sincerely apologize for the inconvenience you faced during your stay. It is unacceptable that you had to move rooms multiple times due to various issues with each one. We understand the frustration and disappointment this must have caused. Rest assured, we take your feedback seriously, and we will address these issues with our team to ensure that such incidents are not repeated in the future. Your comfort and satisfaction are our top priorities, and we are committed to improving the quality of our rooms and services. We appreciate your understanding and hope to have the opportunity to welcome you back for a much improved experience.

We are deeply sorry to hear about the challenges you encountered during your recent stay at our hotel. Please accept our sincerest apologies for the inconvenience and frustration you experienced.Your feedback regarding the service you received from our staff is concerning, and we want to assure you that this does not reflect the level of hospitality we strive to provide. We have addressed this issue with our team to ensure that all guests are treated with courtesy and respect.We apologize for any confusion regarding the room type you reserved and the discrepancy upon check-in. It is never our intention to mislead our guests, and we assure you that we will review our booking procedures to prevent such misunderstandings in the future.Regarding the cleanliness of your room and the presence of insects, we are truly sorry for the discomfort you experienced. Please know that we take hygiene and pest control very seriously, and we have immediately alerted our housekeeping and maintenance teams to address these issues promptly and thoroughly.Additionally, we apologize for any noise disturbances you encountered during your stay. We understand the importance of providing a peaceful environment for our guests, and we will take steps to address any noise-related concerns.Your experience falls far below the standard we strive to uphold, and we are deeply disappointed to hear that we failed to meet your expectations. We understand your decision not to recommend our hotel.Once again, please accept our apologies for the shortcomings you experienced.

Thank you for sharing your feedback with us. We apologize for the oversight regarding the towels in your room. Providing ample amenities for our guests is important to us, and we regret any inconvenience this may have caused.Your comments have been shared with our housekeeping team to ensure that such oversights are addressed promptly.

We are deeply sorry to hear about your negative experience during your recent stay with us. Providing a clean and comfortable environment for our guests is our top priority, and it is distressing to learn that we fell short of meeting your expectations.We take reports of pests very seriously and have immediately addressed this issue with our housekeeping and maintenance teams to ensure that it is resolved and does not recur. Your comfort and well-being are of utmost importance to us, and we regret any discomfort you experienced as a result of this oversight.Please accept our sincere apologies for the inconvenience and disappointment you encountered.

Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the convenience of having IHOP connected to our hotel and that you were able to take advantage of our happy hour specials from 3-8 pm, priced between 6-10.We hope you had a wonderful time, and we look forward to welcoming you back for another enjoyable stay in the future.

Gracias por compartir tus comentarios con nosotros. Nos alegra saber que nuestros precios le resultaron favorables.Entendemos la importancia de servicios como refrigeradores y microondas, especialmente para estadías más largas, y nos disculpamos por cualquier inconveniente causado por su ausencia. Sus comentarios son valiosos para nosotros y sin duda los tendremos en cuenta mientras trabajamos para mejorar la experiencia de los huéspedes.

Thank you for sharing your recent experience with us. We sincerely apologize for any inconvenience you encountered during your visit. We understand the frustration of not being able to use your paper copy of your Illinois ID, and we regret any inconvenience this may have caused.Please be aware that it is our hotel policy to only accept valid and government-issued photo IDs for check-in. This policy is in place to ensure the security and safety of all our guests. We apologize if this was not communicated effectively prior to your arrival.We're glad to hear that you found accommodation at another hotel and had a positive experience there. We appreciate your feedback and will use it to improve our communication with guests regarding our policies.

Thank you for sharing your review with us. We're glad to hear that you found your room comfortable during your stay. We appreciate your feedback regarding the mini fridge and will definitely take it into consideration as we continuously strive to enhance our guests' experience. We hope to have the opportunity to welcome you back again soon and provide you with an even more enjoyable stay. If there's anything else we can assist you with, please feel free to let us know.

We're genuinely sorry to hear that your experience fell short of your expectations. Please know that we take feedback seriously and are committed to addressing any concerns to improve our services. If you're willing to share more details about your stay, we'd greatly appreciate the opportunity to make things right. Your satisfaction is important to us, and we hope to have another chance to exceed your expectations in the future. If there's anything specific you'd like to discuss, please don't hesitate to reach out to us directly.

Thank you for your positive review! We're delighted to hear that you had a good experience during your stay with us. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!