Dear Said: Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed the friendliness of our staff, the cleanliness of our grounds, and the quality of our food. We're glad you had a great time at the beach and pool areas, and that you found our entertainment staff to be fun and friendly. We hope to welcome you back soon for another fantastic stay!

Dear Michael,Thank you for choosing Ocean Maya Royale for your first all-inclusive experience, and we're thrilled to hear that you had a fantastic time! Best regards,

Dear Ms. Joannie Martin,We sincerely appreciate your kind comment and are pleased to know that your experience at Ocean Maya Royale was exceptional. Our mission is to provide our distinguished guests with the highest quality service in a paradisiacal setting such as the Riviera Maya.We hope this was the first of many visits to your new home in the Riviera Maya, and we look forward to welcoming you again in the near future. It will be an honor for us to serve you once again and make your stay equally memorable.We thank you for your confidence in Ocean Maya Royale and look forward to seeing you again soon.Best regards!

Chère Madame Tanya Billette,Nous apprécions sincèrement vos mots aimables à propos de votre expérience à l'Ocean Maya Royale. Nous sommes heureux de savoir que vous avez été reçu de manière exceptionnelle et que vous avez bénéficié d'un excellent service. Il est gratifiant de savoir que pendant votre séjour, vous avez pu goûter à la romance des Caraïbes, accompagnée de la perfection des services de l'Ocean Maya Royale. Nous sommes heureux que vous ayez apprécié les repas dans nos restaurants, en particulier le restaurant français à la carte et les buffets.Nous espérons avoir l'honneur de vous accueillir à nouveau dans un futur proche et continuer à vous offrir des moments privilégiés à l'Ocean Maya Royale.Nous vous remercions de votre confiance et de nous avoir fait part de votre expérience positive.

Dear Miss Isabelle Audet.We greatly appreciate your kind words about our ample beach space at Ocean Maya Royale. We are proud that you enjoyed this feature during your stay.However, we sincerely regret if at any time you felt that we did not provide you with what you needed during your visit. Your satisfaction is our top priority, and we take your comments seriously.We look forward to the opportunity to welcome you back and to ensure that your stay is unforgettable so that we can achieve the best rating on this platform.Best regards!

Bonsoir Monsieur Eloi: Merci pour vos commentaires et notes sur cette plateforme; chacun d'entre eux nous aide à nous améliorer : nous espérons vous revoir parmi nous

Nous regrettons votre mauvaise expérience avec les chaises longues sur la plage, mais nous apprécions que vous partagiez votre expérience avec nous car cela nous aide à continuer à nous développer en tant qu'entreprise. Nous espérons que votre séjour a été confortable et agréable, nous espérons vous revoir bientôt dans votre maison, Ocean Maya.Meilleures salutationsAllein H. AguiletaConcierge en ligne Ocean Maya Royale

Chère JennyferC'est un honneur pour nous de lire que votre séjour dans notre hôtel a été excellent et agréable, que vous avez apprécié nos installations, notre gastronomie et surtout la cordialité de tout le personnel qui a toujours partagé son énergie et son enthousiasme.Merci beaucoup pour tous vos commentaires qui nous aident à nous améliorer dans tous les aspects pour votre futur séjour et celui de nos futurs hôtes, nous les avons déjà pris en compte.Nous apprécions vraiment le temps que vous avez pris pour nous évaluer sur cette plateforme. Nous espérons vous revoir très bientôt et que vous continuerez à profiter de nos installations.

Dear guest, Thank you for your feedback, we appreciate you take a minute to give us a comment, we hope to give us the opportunity to host you again in a future. We hope you have had an enjoyable stay with us.

Cher invité! Nous sommes heureuses de savoir que vous avez apprécié votre séjour chez nous, merci pour ses commentaires.

Dear Roselyne, Merci d'avoir pris le temps de partager votre expérience, nous sommes heureux que l'emplacement de l'hôtel et les animaux aient été à votre goût et que le personnel vous ait fourni un bon service. Concernant les boissons, c'est un peu compliqué puisque chaque client a la liberté de décider du nombre de boissons à boire et l'hôtel intervient quand cela est nécessaire. Nous apprécions vos commentaires et espérons avoir le plaisir de vous recevoir à nouveau bientôt, salutations de Playa del Carmen

Dear Mrs. Melanie, thank you for your preference. We are sorry that because the pandemia we do not have exactly the same services as before, we hope we can be able to do it soon.

Dear Julia,We sincerely appreciate your detailed comments about your dining experience during your stay at Ocean Maya Royale.We regret that our international food options did not fully meet your expectations and personal preferences. However, we are glad to hear that you enjoyed the Mexican soups, cooked vegetable dishes and veal options at our buffet. Your compliments on these specific items are greatly appreciated and encourage us to continue to improve and expand our gastronomic offerings to meet the diverse tastes of our guests.We are also pleased to know that you found our staff friendly, pleasant and wonderful. The satisfaction and well-being of our guests are our top priorities, and we are proud to know that our team was able to contribute positively to your experience at our hotel.We look forward to the privilege of welcoming you back in the future and providing you with an even more satisfying dining experience.Kind regards,Guest Experience Specialist

Dear Kim,We deeply appreciate your kind words and the time you've taken to share your experience with us. It's truly heartening to learn that your stay at Ocean Maya Royale has been memorable, particularly thanks to the attention and dedication you've received from our team member Kenddalicious.We take great pride in knowing that his genuine care and infectious energy have made such a positive impact on you. At Ocean Maya Royale, we strive to deliver exceptional service and create unforgettable moments for our guests, and feedback like yours is the ultimate reward for us.Thank you once again for choosing our resort, and we sincerely look forward to welcoming you back in the future. We'll always be here to make your stay another unforgettable experience.Kind regards,Guest Experience Specialist

Dear Marielle,Thank you for sharing your feedback with us. We're delighted to hear that you found our staff to be friendly and that you appreciated the cleanliness of our environment.Ensuring a warm and welcoming atmosphere is paramount to us, and we're glad that our team members contributed positively to your experience. Maintaining a clean and comfortable environment for our guests is a top priority, and we're thrilled that you noticed and valued our efforts in this regard.We look forward to welcoming you back to Ocean Maya Royale in the future. Kind regards,Guest Experience Specialist

Dear Kate,Thank you for your kind words and for choosing Ocean Maya Royale for your vacation. We are thrilled to hear that you had an incredible experience with us and that you found our service and food to be exceptional.It's wonderful to know that you enjoyed both the relaxation opportunities and the daily activities with our Blue Team. We strive to provide a perfect balance of relaxation and entertainment for our guests, and we're delighted that you found it to your liking.Your intention to return is the greatest compliment we could receive, and we can't wait to welcome you back for another memorable stay. Kind regards,Guest Experience Specialist

Dear Joel,Thank you for sharing your feedback with us. We are delighted to hear that you had a positive experience during your time at our hotel and that you found our staff to be good throughout your stay.Ensuring excellent service is our top priority, and we are thrilled that our team members contributed to making your experience memorable. Your kind words will be shared with our staff as they serve as encouragement to continue providing outstanding service to all our guests.We hope to have the pleasure of welcoming you back to Ocean Maya Royale in the future. Kind regards,Guest Experience Specialist

Dear Lauren: Thank you for sharing your experience! We're thrilled that you found our hotel's natural setting unique and enjoyable, with the trees and surrounding nature adding to its charm. It's wonderful to hear that you appreciated the beauty of the beach, considering it a treasure. We're delighted that our staff's hospitality left a positive impression on you, as they always strive to go above and beyond. We truly appreciate your recommendation and hope to welcome you back soon for another memorable stay!

Dear Stacy: Thank you for sharing your wonderful experience with us! We're delighted to hear that you found our property spacious and beautiful, and that our staff ensured it stayed clean throughout your stay. It's fantastic to know that you enjoyed the delicious food and the variety of options available. We're glad our staff made sure you had everything you needed, contributing to an amazing time overall. We can't wait to welcome you back for another fantastic experience in the future!

Dear Mr. Brett:That sounds like an incredible experience, thank you for sharing! We're thrilled to hear that you enjoyed the delicious food and attentive service during your stay. It's fantastic to hear that our staff went above and beyond to ensure your experience was memorable, providing helpful advice and assistance throughout your trip. We're delighted that you loved the stunning beach and had such a positive overall stay. We look forward to welcoming you back for another wonderful experience in the future!

Dear Amber: Thank you so much for sharing your wonderful experience with us! It's truly heartwarming to hear that your 6-night stay at Ocean Maya Royale was filled with memorable moments. We're thrilled that you enjoyed the variety and freshness of our morning buffet, along with the delicious food at our restaurants. It's fantastic to hear that our dedicated staff ensured that every aspect of your stay was enjoyable, from the well-maintained grounds to the quick drink service. We're glad to hear that you found our rooms spacious, comfortable, and well-stocked. Your recommendation means the world to us, and we hope to have the pleasure of welcoming you back for another unforgettable stay in the future!

Dear Menda: We're thrilled to hear that you had a great time! Thank you for choosing our place for your stay. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back again soon!

Dear Angela: We're thrilled to hear that you had such a positive experience with us! Thank you for your kind words. We're looking forward to having you back again in the future. If there's anything specific you'd like to see or experience on your next visit, please feel free to let us know. We'll be more than happy to accommodate your requests.

Dear Todd:We're delighted to hear that you had a positive experience with our staff! Thank you for your kind words. Providing exceptional service is always our top priority, and we're thrilled that our team made your stay enjoyable. We hope to have the pleasure of welcoming you back again soon! If there's anything else we can assist you with, please don't hesitate to reach out.Kind regards.

Dear Michael:Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such a fantastic stay and that our food, amenities, and staff made your getaway so enjoyable. It's wonderful to know that you appreciated the daily activities and beach volleyball, as well as our prime beach location. We'll be sure to pass along your compliments to Andrea, Adele, and the rest of the team. We can't wait to welcome you back for another relaxing retreat soon.

Dear Megan, We are sincerely sorry to hear that your experience at our hotel did not meet your expectations. At Ocean Maya Royale, we appreciate the opportunity to address your concerns.We understand that every guest's perception is unique, and our hotel is known for having a highly collaborative and hardworking team dedicated to delivering the best possible service to ensure a memorable stay for all our guests.Our culinary offerings with multiple restaurants whether you're craving traditional Mexican fare, international dishes, or gourmet specialties, our talented chefs are dedicated to delivering exceptional dining experiences.While we understand that your experience fell short of your expectations, we hope that you will consider the many positive attributes of our resort and give us another opportunity to showcase the warm hospitality and exceptional service for which Ocean Maya Royale is known.Kind regards,Guest Experience Specialists

Dear Tatenda Tafadzwa: Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed the friendliness of our staff, the cleanliness of our grounds, and the quality of our food. We're glad you had a great time at the beach and pool areas, and that you found our entertainment staff to be fun and friendly. We hope to welcome you back soon for another fantastic stay!

Dear Yolanda: Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed the friendliness of our staff, the cleanliness of our grounds, and the quality of our food. We're glad you had a great time at the beach and pool areas, and that you found our entertainment staff to be fun and friendly. We hope to welcome you back soon for another fantastic stay!

Dear Jamie E: Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed the friendliness of our staff, the cleanliness of our grounds, and the quality of our food. We're glad you had a great time at the beach and pool areas, and that you found our entertainment staff to be fun and friendly. We hope to welcome you back soon for another fantastic stay!

Dear Daniel James:Thank you for your feedback. We appreciate you taking the time to share your experience with us. We're glad you enjoyed the entertainment during your stay. We'll take your comments into consideration for future improvements. Looking forward to host you once again in our beuatiful resort.Kind regards.

Dear Gina: Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed the friendliness of our staff, the cleanliness of our grounds, and the quality of our food. We're glad you had a great time at the beach and pool areas, and that you found our entertainment staff to be fun and friendly. We appreciate your feedback about the resort layout and room preferences. We hope to welcome you back soon for another fantastic stay!

Dear Cornelius: Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed the friendliness of our staff, the cleanliness of our grounds, and the quality of our food. We're glad you had a great time at the beach and pool areas, and that you found our entertainment staff to be fun and friendly. We appreciate your feedback about the resort layout and room preferences. We hope to welcome you back soon for another fantastic stay!

Dear Colette: Thank you for your enthusiastic feedback! We're thrilled to hear that the entertainment team made your vacation awesome. It's fantastic that they interacted well with you and the crowd, contributing to a great experience. We hope your experience at Ocean Maya Royale was memorable, and that you will choose us again in the future. Our team will always be here to welcome you with open arms and provide you with the best experience possible.Thank you from the bottom of our hearts for your visit and for sharing your experience.Kind Regards.

Dear Gina: Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed the friendliness of our staff, the cleanliness of our grounds, and the quality of our food. We're glad you had a great time at the beach and pool areas, and that you found our entertainment staff to be fun and friendly. It's fantastic to know that you had enjoyable dining experiences at our French restaurant and buffet. We appreciate your feedback about the resort layout and room preferences. We hope to welcome you back soon for another fantastic stay!

Dear Alan: Thank you for taking the time to rate us. We sincerely apologize for not meeting or exceeding your expectations. Your feedback is valuable to us as we strive to improve our services. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Kind Regards.

Dear Helya Safaei: Thank you for choosing Ocean Maya Royale for your vacation, and for taking the time to share your positive feedback. We are delighted to hear that you had an excellent experience.Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regards,

Dear Jansen: Thank you for choosing Ocean Maya Royale for your vacation, and for taking the time to share your positive feedback. We are delighted to hear that you had an excellent experience.Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regards,

Dear Danay: Thank you for choosing Ocean Maya Royale for your vacation, and for taking the time to share your positive feedback. We are delighted to hear that you had an excellent experience.Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regards,

Estimado Miguel Angel Olivares: Gracias por elegir Ocean Maya Royale para sus vacaciones y por tomarse el tiempo para compartir sus comentarios positivos. Estamos encantados de saber que tuvo una excelente experiencia. Su satisfacción es nuestra prioridad y esperamos tener el placer de darle la bienvenida nuevamente para otra estadía placentera. Atentamente,

Estimado Eduardo Carlos Luna: Gracias por tomarse el tiempo para compartir sus comentarios con nosotros! Nos alegra saber que tuvo una maravillosa experiencia en nuestro hotel y disfrutó de la deliciosa comida y de los espacios diseñados para pasar un buen rato con su pareja. Sus comentarios sobre la distancia desde el aeropuerto quedan debidamente anotados y agradecemos su aporte. Entendemos que la comodidad es importante y ciertamente lo tendremos en cuenta mientras nos esforzamos por mejorar la experiencia general de nuestros huéspedes. ¡Esperamos tener el placer de darle la bienvenida nuevamente para otra estadía placentera en el futuro!

Dear Ralph: Thank you for choosing Ocean Maya Royale for your vacation, and for taking the time to share your positive feedback. We are delighted to hear that you had an excellent experience.Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regards,

Dear Vivian: Thank you for choosing Ocean Maya Royale for your vacation, and for taking the time to share your positive feedback. We are delighted to hear that you had an excellent experience.Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regards,

Dear Irina: Thank you for choosing Ocean Maya Royale for your vacation, and for taking the time to share your positive feedback. We are delighted to hear that you had an excellent experience.Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regards,

Dear Cristopher,Thank you for sharing your feedback with us, and please accept our sincerest apologies for the unfortunate experience you encountered during your stay at Ocean Maya Royale.At Ocean Maya Royale, we uphold the highest standards of quality and hygiene in the preparation of our food to ensure the well-being of our guests. The safety and satisfaction of our guests are paramount to us. On the night you reported your concerns, we promptly followed up to address the issues as a gesture of our commitment.We are committed to improving every aspect of our guest experience. We would welcome the opportunity to discuss your experiences in more detail if you feel comfortable reaching out to us directly. Your feedback is invaluable in helping us identify areas for improvement We sincerely hope to have the opportunity to welcome you back in the future to provide an experience that not only meets but exceeds your expectations.Kind regards,Guest Experience Specialist

Dear Elisha: We appreciate your feedback and regret the inconveniences you experienced during your stay at Ocean Maya Royale. We sincerely apologize for not exceeding your expectations. We take your comments on the condition of the room into consideration and will strive to improve the quality of our facilities. Your satisfaction is of utmost importance to us, and we hope to have the opportunity to welcome you again in the future to provide you with a more positive and satisfying experience. Kind regards

Dear Terry: Thank you for choosing Ocean Maya Royale for your vacation, and for taking the time to share your positive feedback. We are delighted to hear that you had an excellent experience.Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regards,

Dear Charanjit: Thank you for choosing Ocean Maya Royale for your vacation, and for taking the time to share your positive feedback. We are delighted to hear that you had an excellent experience.Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regards,