Avis
8,8
Excellent
9,2/10
Propreté
9,2/10
Personnel et service
8,6/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
30 juin 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2023
Réponse de Front Desk le 4 juil. 2023
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your continued loyalty as a returning guest.We're glad to hear that you found our hotel convenient, especially in terms of parking availability and its proximity to the central street of Reykjavík. The sea view from some of our rooms is indeed a delightful feature, providing a pleasant ambiance during your stay.Regarding your comments about the restaurant, we apologize for any disappointment caused. Unfortunately, we needed to close the restaurant due to covid-19. We understand that this may be disappointing for guests who enjoyed that particular feature in the past.We're delighted to hear that you found our spa pleasant. Our aim is to create a relaxing environment for our guests, and we're glad to know that you enjoyed your time there.Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back for a fourth stay, and we'll make every effort to ensure you have a delightful experience.Best regards Linnea Front Desk at Centerhotels Arnarhvoll
8/10 Bien
Pierre
Voyage d’affaires
24 mai 2023
Les points forts : Propreté et personnel et service
Très bon séjour
Pierre
Séjour de 5 nuits en mai 2023
Réponse de Sama le 26 mai 2023
Dear Peirre, Merci beaucoup pour la bonne critique!Nous sommes ravis d'apprendre que vous avez apprécié votre séjour.Amicalement. Sama CenterHotels Arnarhvoll
10/10 Excellent
Kevin
17 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kevin
Séjour de 1 nuit en avril 2023
Réponse de Front Desk le 19 avr. 2023
Dear Kevin ,We loved to read your review and would like to thank you! It gives us such pleasure in knowing that you had an enjoyable stay with us. We do hope you’ll return for a visit soon. All the best!Warm regards, Linnea
8/10 Bien
Corinne
Voyage en couple
13 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Corinne
Séjour de 5 nuits en mars 2023
Réponse de Front Desk le 14 mars 2023
Dear Corrine,Thank you for your review.We are glad to know that you enjoyed your stay with us. We are sorry to hear about what happened to your rental car, but we will take this issue to our management for review for future enhancement. Once again, thank you for staying with us. Warm Regards,Jerry Leal
10/10 Excellent
Amaury
2 mars 2023
Amaury
Séjour de 2 nuits en février 2023
Réponse de Front Desk le 6 mars 2023
Halló! Thank you for leaving us your feedback! We appreciate it very much!
8/10 Bien
Sofiane, Oran
Voyage en couple
19 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sofiane
Réponse de Front Desk le 26 janv. 2023
Dear Sofiane,Thank you for taking time to pen your review. We appreciate you comments and we are very sorry to learn about our shortcoming, we will try our best to improve our service in the future.Thank you once again for choosing CenterhotelsBest Regards,Jerry
10/10 Excellent
Louis-David
2 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Louis-David
Séjour de 1 nuit en août 2022
10/10 Excellent
vincent p
31 juil. 2022
vincent p
Séjour de 1 nuit en juillet 2022
10/10 Excellent
Philippe
11 juin 2022
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Philippe
Séjour de 1 nuit en juin 2022
Réponse de Front Desk le 24 juin 2022
Thank you for your review.
10/10 Excellent
Philippe
1 juin 2022
Philippe
Séjour de 1 nuit en mai 2022
Réponse de Front Desk le 24 juin 2022
Thank you for your review.
10/10 Excellent
Oana
7 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good
Oana
Séjour de 2 nuits en avril 2022
Réponse de Front Desk le 24 juin 2022
Thank you for your review.
10/10 Excellent
Florian
Voyage en famille
19 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Florian
Séjour de 5 nuits en mars 2022
Réponse de Front Desk le 20 avr. 2022
Dear Florian,
We sincerely appreciate you leaving us this rating. We take pride in providing the best product and service to all our guests and we always delighted when we receive high rating. We hope to see you again in the near future. In the mean time please do not hesitate to contact us if there is anything else we can assist you with.
Kind Regards,
Camila
Front Desk Team
8/10 Bien
Grégory
12 mars 2022
Grégory
Séjour de 2 nuits en mars 2022
10/10 Excellent
Corine
11 déc. 2021
Corine
Séjour de 5 nuits en décembre 2021
10/10 Excellent
Lysianne
Voyage en groupe
5 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lysianne
Séjour de 2 nuits en novembre 2021
8/10 Bien
guillaume
Voyage en couple
28 sept. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
guillaume
Séjour de 1 nuit en septembre 2021
8/10 Bien
brigitte
Voyage en famille
12 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
brigitte
Séjour de 1 nuit en août 2021
10/10 Excellent
Daniel
3 août 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 2 nuits en juillet 2020
10/10 Excellent
Voyageur vérifié
12 mars 2020
Voyageur vérifié
Séjour de 1 nuit en mars 2020
8/10 Bien
Eddy
29 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bon hôtel
Eddy
Séjour de 2 nuits en février 2020
10/10 Excellent
Pierre-Louis
11 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pierre-Louis
Séjour de 2 nuits en janvier 2020
10/10 Excellent
Voyageur vérifié
30 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en décembre 2019
10/10 Excellent
guy
7 déc. 2019
guy
Séjour de 3 nuits en décembre 2019
8/10 Bien
Amélie
Voyage d’affaires
28 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amélie
Séjour de 3 nuits en octobre 2019
10/10 Excellent
Voyageur vérifié
18 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en septembre 2019
10/10 Excellent
Voyageur vérifié
Voyage en couple
16 août 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 1 nuit en août 2019
6/10 Satisfaisant
Voyageur vérifié
10 août 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 3 nuits en juillet 2019
6/10 Satisfaisant
Croco, Canada
Voyage en famille
9 août 2019
Les points forts : Propreté et personnel et service
Croco
Séjour de 3 nuits en juillet 2019
8/10 Bien
PATRICE
8 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
PATRICE
Séjour de 3 nuits en juillet 2019
8/10 Bien
Anne Marie
6 août 2019
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Allez y
Anne Marie
Séjour de 5 nuits en juillet 2019
10/10 Excellent
Voyageur vérifié
Voyage en famille
5 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en août 2019
10/10 Excellent
Elaine
Voyage en famille
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elaine
Séjour de 4 nuits en mars 2024
10/10 Excellent
Sonya
Voyage en groupe
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sonya
Séjour de 3 nuits en mars 2024
10/10 Excellent
Eugenia, NEWPORT
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eugenia
Séjour de 6 nuits en mars 2024
8/10 Bien
Louise
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Louise
Séjour de 5 nuits en mars 2024
Réponse de Team Arnarhvoll le 8 mars 2024
Dear Louise, We're delighted to hear that you enjoyed your stay and the views. We hope to welcome you back soon for another wonderful experience. Warm RegardsTeam Arnarhvoll
10/10 Excellent
RYAN Don
Voyage en couple
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
RYAN Don
Séjour de 3 nuits en mars 2024
Réponse de Team Arnarhvoll le 5 mars 2024
Dear Ryan, Thank you so much for your kind words! We're happy to hear that you enjoyed your stay with us and that our team could assist you throughout your time here. It's great to know that our location near bus stops 5 and 6 was convenient for your travels. We hope you had a fantastic time exploring the area, and we look forward to welcoming you back again soon! If you need anything else in the future, please don't hesitate to reach out. Warm regards, Team Arnarhvoll
10/10 Excellent
Nicole
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicole
Réponse de Team Arnarhvoll le 5 mars 2024
Dear Nicole ,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the spectacular view from your room. Our team strives to provide friendly and helpful service to all our guests. We hope to welcome you back again soon for another memorable stay. Warm regards, Team Arnarhvoll
10/10 Excellent
Mark, Southend on Sea
Voyage en couple
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mark
Séjour de 5 nuits en février 2024
Réponse de Front Desk Team le 26 févr. 2024
Dear Mark,Thank you for your glowing review and for choosing to stay with us during your time in Reykjavík! We're thrilled to hear that our hotel met and exceeded your expectations.We take pride in maintaining high standards of cleanliness, and we're delighted that you found our accommodations to be excellent in this regard. It's also heartwarming to know that our staff contributed to making your stay memorable with their welcoming and friendly demeanor.We're pleased that you found our complimentary breakfast to be a valuable addition to your stay. Your recommendation means a lot to us, and we're already looking forward to welcoming you back on your next visit to Reykjavík!If there's anything else we can do to enhance your future stays with us, please don't hesitate to reach out.Warm regards,
10/10 Excellent
Joseph, Pine Bush
Voyage en famille
23 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 4 nuits en février 2024
Réponse de Front Desk Team le 26 févr. 2024
Dear Joseph,Thank you for your kind words and for choosing to stay with us during your trip to Reykjavík. We're delighted to hear that you found our staff wonderful and that they were able to exceed your expectations with their helpfulness. Ensuring a clean and comfortable room for our guests is a priority for us, and we're glad to know that you found your accommodations to be up to standard.It's always rewarding for us to hear that we've contributed to making our guests' trips enjoyable and memorable. If you ever find yourself back in Reykjavík, we would be honored to welcome you back to our hotel. If there's anything further we can assist you with, please don't hesitate to let us know.Warm regards,
10/10 Excellent
Gilles
22 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gilles
Séjour de 4 nuits en février 2024
Réponse de Front Desk Team le 26 févr. 2024
Dear Gilles,We greatly appreciate your feedback and are thrilled to hear that our hotel's location was ideal for your needs. Providing a central and accessible location for our guests is a top priority for us, and we're glad to know that it enhanced your overall experience.Should your travels bring you back to the area, we hope to have the pleasure of hosting you once again. If there's anything further we can assist you with or if you have any additional feedback to share, please feel free to reach out to us.Warm regards,
10/10 Excellent
Paul
Voyage en couple
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 4 nuits en février 2024
Réponse de Front Desk Team le 21 févr. 2024
Dear Paul,Thank you for your glowing review! We're delighted to hear that you enjoyed our hotel's excellent location near the town center and harbor, as well as the ample parking available. It's wonderful to know that you found your room to be clean and comfortable, and that you enjoyed our delicious breakfast offerings. We can't wait to welcome you back for another enjoyable stay in the future!
10/10 Excellent
Marvin
Voyage en couple
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marvin
Séjour de 7 nuits en février 2024
Réponse de Front Desk Team le 18 févr. 2024
Dear Marvin,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that you appreciated the stunning views of the ocean and mountains.Our team takes great pride in providing excellent service.We truly appreciate your recommendation and are pleased to know that you found our location convenient.It would be our pleasure to welcome you back anytime. Thank you for choosing us, and we hope to see you again soon!
6/10 Satisfaisant
Karan
Voyage en famille
15 févr. 2024
Les points forts : Propreté
Karan
Séjour de 4 nuits en février 2024
Réponse de Front Desk Team le 16 févr. 2024
Dear Karan,Thank you for sharing your feedback with us. We're pleased to hear that you found our location great and that you generally enjoyed our hotel and rooms. However, we apologize if you found the rooms to be smaller than expected, and we understand your concerns about the windows. Regarding the coffee machine, we appreciate your feedback and will certainly consider it for future improvements. We strive to provide value for our guests, and we regret if you felt the price-performance ratio was not up to your expectations. Your comments will help us to continue enhancing our services. We hope to have the opportunity to welcome you back and provide a more satisfactory experience in the future.Best regards,
10/10 Excellent
Rafael
15 févr. 2024
Les points forts : Propreté, personnel et service, équipements
Rafael
Séjour de 3 nuits en février 2024
Réponse de Front Desk Team le 16 févr. 2024
Dear Rafael,Thank you for the wonderful review! We're thrilled to hear that you enjoyed the convenience of having shopping, dining, and public transportation close by. Ensuring our guests have access to everything they need is a top priority for us. We're also glad you found the area safe and that you appreciated the complimentary breakfast. We look forward to welcoming you back for another enjoyable stay!Best regards,
10/10 Excellent
Jelisa Renee, Effort
Voyage en couple
15 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jelisa Renee
Séjour de 6 nuits en février 2024
Réponse de Front Desk Team le 21 févr. 2024
Dear Jelisa,Thank you for your review! We're thrilled to hear that you enjoyed our hotel's prime downtown location with waterfront views and convenient access to the bus stop. We strive to offer our guests the best of both worlds – a picturesque setting and easy transportation options. We hope you had a wonderful stay and look forward to welcoming you back again soon!
8/10 Bien
kelly marie
Voyage en famille
13 févr. 2024
Les points forts : Propreté, personnel et service, équipements
kelly marie
Séjour de 4 nuits en février 2024
Réponse de Front Desk Team le 16 févr. 2024
Dear Kelly,Thank you for sharing your experience! We're glad to hear that you appreciated our harbor front location, providing easy access to all amenities. We strive to offer convenience and comfort to our guests, and it's great to know that we succeeded in meeting your expectations. We hope to welcome you back soon for another enjoyable stay!Best regards,
10/10 Excellent
Bonnie, Babylon
Voyage en famille
10 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bonnie
Séjour de 4 nuits en février 2024
Réponse de Font Desk Team le 12 févr. 2024
Dear Bonnie,Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed the beautiful water view from your room and that our free breakfast exceeded your expectations. It's fantastic to know that you also took advantage of the complimentary drink at the Sky Lounge and enjoyed the spa privileges. We're delighted that our friendly and helpful staff contributed to making your stay memorable, and we're glad our convenient location made exploring Rainbow Street, shopping, and accessing bus stops for excursions effortless for you. We can't wait to welcome you back for another fantastic stay in the future! If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. Thank you again for choosing our hotel!Warm regards,
8/10 Bien
Ilana Stephanie
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ilana Stephanie
Séjour de 7 nuits en janvier 2024
Réponse de Front Desk Team le 2 févr. 2024
Dear Llana,Thank you so much for taking the time to share your positive experience with our hotel. We are thrilled to hear that you would recommend us and that you found our location, amenities, and services to your satisfaction.It's fantastic to know that our downtown location, proximity to attractions, and convenience for excursions met your expectations. We're delighted that you enjoyed our clean and comfortable rooms, the inclusive daily breakfast, and that you had the opportunity to explore our spa on the lower level.Your kind words about our staff are truly appreciated. We strive to provide excellent service, and it's wonderful to hear that our team made a positive impact on your stay.We value your recommendation and look forward to welcoming you back whenever your travels bring you to Reykjavik. If there's anything specific you loved or any areas where we can improve further, please feel free to share your insights.Thank you once again for choosing our hotel, and we hope to have the pleasure of hosting you again in the future.Warm regards,
8/10 Bien
Stephen
Voyage en couple
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephen
Séjour de 4 nuits en janvier 2024
Réponse de Front Desk Team le 2 févr. 2024
Dear Stephen,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're delighted to hear that you enjoyed our great location and appreciated our breakfast offerings.We also appreciate your honesty regarding the size of the rooms and the absence of a wardrobe or cupboards. Your insights are invaluable as we continuously work to enhance our guests' experiences. We understand that room size and storage space are important aspects of comfort, and we will certainly take your comments into consideration for future improvements.Should your travels bring you back to our area, we would love the opportunity to host you again. Please don't hesitate to reach out if you have any specific suggestions or if there's anything we can do to make your next stay even more enjoyable.Thank you once again for choosing our hotel, and we hope to welcome you back in the future.Warm regards,
10/10 Excellent
Richard, Easton
Voyage en famille
27 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard
Séjour de 5 nuits en janvier 2024
Réponse de Front desk Team le 2 févr. 2024
Dear Richard,Thank you so much for taking the time to share your experience with us and for giving us a fantastic 5 out of 5 rating! We are thrilled to hear that you enjoyed your stay at our hotel.It's always our goal to provide our guests with a comfortable and memorable experience, and we're delighted to know that we succeeded during your visit. If there were specific aspects of your stay that stood out or if there's anything you think we can do to make future stays even better, please don't hesitate to let us know. We truly value your feedback as it helps us continue to improve and enhance our guest experience.We hope to have the pleasure of welcoming you back to our hotel in the future. Thank you once again for choosing Center Hotels Arnarhvoll and for your wonderful review.Warm regards,