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Avis sur Days Inn by Wyndham Pottstown

2.5 out of 5
Days Inn by Wyndham Pottstown
61 W King St, Pottstown, PA

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 34 avis sur 104." "
Note des voyageurs de 8 (Bien), d’après 19 avis sur 104." "
Note des voyageurs de 6 (Satisfaisant), d’après 16 avis sur 104." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 104." "
Note des voyageurs de 2 (Horrible), d’après 24 avis sur 104." "

6,6/10

Propreté

7,4/10

Personnel et service

5,4/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

6,4/10

Écoresponsabilité

Avis

8/10 Bien

Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was fairly new renovated and clean. Everything in the room worked.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Tara

Les points faibles : Personnel et service
No comment
Séjour de 1 nuit en avril 2024

2/10 Horrible

Star

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de H.O. General Manager le 2 avr. 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

2/10 Horrible

Frank

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The bathroom was dirty. The comforters were stained and the floors were dirty. I would not recommend. I stayed 15 minutes before packing up and getting a refund. Then I found another hotel in the area.
Séjour de 2 nuits en mars 2024
Réponse de H.O. General Manager le 2 avr. 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

10/10 Excellent

Destiny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en février 2024
Réponse de H.O. General Manager le 2 avr. 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Horrible

Chris

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dirty, run down eyesore.
Séjour de 1 nuit en mars 2024
Réponse de H.O. General Manager le 2 avr. 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

2/10 Horrible

Ascension, Sleepy Hollow

Les points forts : Propreté et personnel et service
Staff was pleasant, but the place smell like stale cigarettes
Séjour de 1 nuit en février 2024
Réponse de H.O. General Manager le 2 avr. 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

2/10 Horrible

Lee

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When I arrived there cops surrounding one room. Also the lobby was dirty and smelled bad
Séjour de 2 nuits en février 2024
Réponse de H.O. General Manager le 2 avr. 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

10/10 Excellent

Hannah

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en janvier 2024
Réponse de H.O. General Manager le 2 avr. 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Horrible

Najhea

Séjour de 1 nuit en janvier 2024
Réponse de H.O. General Manager le 2 avr. 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

10/10 Excellent

matthew

Les points forts : Propreté et équipements
/ t was really Nice
Séjour de 1 nuit en décembre 2023
Réponse de Megha le 26 janv. 2024
Dear Guest,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.Thank youMegha

10/10 Excellent

matthew

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was clean and warm.. train 🚆
Séjour de 1 nuit en décembre 2023
Réponse de H.O. General Manager le 2 avr. 2024
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Kristen

Les points forts : Propreté et personnel et service
The people at the front desk are always my favorite.
Séjour de 1 nuit en janvier 2024
Réponse de H.O. General Manager le 2 avr. 2024
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Brad

Séjour de 1 nuit en janvier 2024
Réponse de H.O. General Manager le 2 avr. 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Horrible

Andrew

Séjour de 2 nuits en janvier 2024
Réponse de H.O. General Manager le 2 avr. 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

8/10 Bien

Charlton, Blue bell

Les points forts : Personnel et service
Séjour de 5 nuits en janvier 2024
Réponse de H.O. General Manager le 2 avr. 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Anna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de H.O. General Manager le 2 avr. 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bien

Steve

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de H.O. General Manager le 2 avr. 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Satisfaisant

Diane

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de H.O. General Manager le 2 avr. 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

6/10 Satisfaisant

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ok, but probably won't go back
this is an old style motel but our room was clean, and the bed was comfortable. Things looked newly painted and fresh. The down side was we were there to attend a funeral with my husbands suit and good clothes. There was no place to hang them. Just a little rack or something would have been so helpful. Also the outlet for the bathroom didn't work which was a pain to dry my hair. The real downside was our next door neighbors who had a car with no muffler. They made 5 trips in and out of the parking lot all through the night. Woke us up every time, and when they weren't coming and going they were in the room screaming at each other. The walls are very thin and made for a miserable night for us. Probably won't ever go back here because we did not feel safe all night.
Séjour de 2 nuits en décembre 2023
Réponse de H.O. General Manager le 2 avr. 2024
Thank you for evaluating our property. We hope to see you again in the future,

6/10 Satisfaisant

Caliope

Séjour de 2 nuits en décembre 2023
Réponse de H.O. General Manager le 2 avr. 2024
Thank you for evaluating our property. We hope to see you again soon.

10/10 Excellent

Roland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Hope le 19 déc. 2023
Thank you for the great score. Our staff is very pleased you enjoyed your stay! We hope to see you again!

10/10 Excellent

Lendeira

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Hope le 19 déc. 2023
Our staff is so very happy you had a good stay. Thank you for being our guest, and we hope to see you again!

10/10 Excellent

Roger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Hope le 11 déc. 2023
Thank you for being our guest, we hope to see you again soon!

4/10 Médiocre

Kennedy

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Housekeeping was very very loud when going to rooms and never cleaned our room once. The bedside light and charging outlets stopped working after one night, along with another one of the lamps. Upon entering the hotel after check in, the shower was dirty and had hairs all in it. Have not had anymore towels provided since check in and the only polite employee we had interaction with was what seemed like the manager who was very nice and helpful. However, I will most likely not stay at any more hotels with this name going forward as I am very disappointed and frankly a little grossed out by the lack of care for the rooms.
Séjour de 4 nuits en décembre 2023
Réponse de Megha le 7 déc. 2023
Hi Guest,Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff to ensure that this incident is not repeated again. At present we’re taking steps to upgrade our room facilities, and also implementing utmost care in our appliance maintenance. We’d like to invite you again at our hotel and experience the improved stay.Thank you

8/10 Bien

Gage

Séjour de 2 nuits en décembre 2023
Réponse de H.O. General Manager le 2 avr. 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bien

Chesley

Voyage d’affaires
Les points forts : Propreté et personnel et service
For the price and location, I am unsure why the negative comments here. For the price point i think the hotel was decent, there are always here and there things, but I was happy with the cleanliness and the staff were professional and helpful.
Réponse de Hope le 11 déc. 2023
We are so pleased that you enjoyed your stay. Thank you for being our guest. We hope to see you again soon!

10/10 Excellent

Carlos

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en novembre 2023
Réponse de H.O. General Manager le 2 avr. 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Horrible

Mario

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room not ready at check in had mold growing in light Ceiling in shower chipping off Bathroom faucets dirty Damp musty smell Overall, run down dirty establishment I would never recommend this hotel to anyone
Séjour de 1 nuit en novembre 2023
Réponse de H.O. General Manager le 2 avr. 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

10/10 Excellent

Christine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff and clean rooms very quiet altogether good experience.
Séjour de 7 nuits en novembre 2023
Réponse de Hope le 16 nov. 2023
We are very happy you enjoyed your stay here. Thank You for being our Guest! Come back soon!

6/10 Satisfaisant

Norberto

Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Disappointed stay
When I opened the door, I easily noticed it needed to be swept. Upon further inspection, I had to fix the wires for the cable box, put my own trash cans trash bag into it, the heater barely worked, and one of the pillows had a stain.
Séjour de 1 nuit en novembre 2023
Réponse de H.O. General Manager le 2 avr. 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

10/10 Excellent

SapphirRose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de H.O. General Manager le 2 avr. 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Janine

Séjour de 1 nuit en novembre 2023
Réponse de Hope le 19 déc. 2023
Thank you for the 5 out of 5 review!! We hope to see you again soon.

6/10 Satisfaisant

Debby Finnessy

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Facilities were, we believe, under renovations with updating rooms etc. our room had not been updated and could have used a thorough cleaning around edges and heads of bed area on the floors. Overall our stay was adequate, however the price was high for this kind of current accommodation. We would use this Days Inn again in the future.
Séjour de 2 nuits en novembre 2023
Réponse de H.O. General Manager le 2 avr. 2024
Thank you for evaluating our property. We hope to see you again soon.

10/10 Excellent

Christine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are very kind rooms are clean and its close to alot of shopping centers.
Séjour de 1 nuit en novembre 2023
Réponse de H.O. General Manager le 2 avr. 2024
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Horrible

Xavier

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room was supposed to have a king size bed, it was queen. Room was extremely dirty, bathroom floor full of hair, chair full of glitter and extremely dirty, various wall stains with food or mud( we hope) Strange people on the parking lot. Room floor dirty. It stunk when we entered and DOES NOT SMELL CLEAN. I can’t even take my facial mask off. CERTAINLY NOT SATISFIED.
Séjour de 1 nuit en novembre 2023
Réponse de H.O. General Manager le 2 avr. 2024
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.

6/10 Satisfaisant

sharon

Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement
Pottstown seems like a town that was booming 60 years ago, but has degraded since. Everything needs updated. Our room smelled horribly of cigarette smoke despite being "non-smoking." We only stayed Friday night and while the hotel was probably only 1/4 full, that one night was loud with chaos at all hours of the night. I'm not one for 4-star hotels, but this is not one I would go to again.
Séjour de 1 nuit en novembre 2023
Réponse de H.O. General Manager le 2 avr. 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

10/10 Excellent

Lauren

Séjour de 1 nuit en novembre 2023
Réponse de Megha le 6 nov. 2023
Hello Ms. Lauren,Thank you for sharing your rating with us and the community. We’re so grateful for your 10 out of 10 review. We strive to offer the best experience possible, and your review tells us that we’re on the right path. We look forward to welcoming you back soon! -Megha

10/10 Excellent

Christine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone was kind and courteous and the rooms were clean,cozy and quiet.i'd def return on all of my future stays.
Séjour de 1 nuit en novembre 2023
Réponse de Hope le 4 nov. 2023
Dear Christine,We really appreciate your wonderful feedback. Thank you for being our guest, and we look forward to having you in the future!

8/10 Bien

lisa

Les points forts : Personnel et service
It was fine. Staff is really great and accommodating. Prices were lower than other motels in this area.
Séjour de 4 nuits en octobre 2023
Réponse de Hope le 4 nov. 2023
Thank you for being our guest! We hope to see you again soon.

4/10 Médiocre

Chris

Voyage en famille
Les points faibles : Personnel et service et équipements
I was up all night and day because of upstairs partying the staff didn't do anything until noon the next day. A few days later I needed to extend stay one day for a family emergency and they would not give me one day to pay the next day and threw me out and my wife is VERY ill and they charged me twenty dollars for late checkout. And did not give me free night for no sleep and ungodly noise for an entire day after I told them my wife needed quiet to heal. Pathetic and greedy petty people
Séjour de 1 nuit en octobre 2023
Réponse de H.O. General Manager le 2 avr. 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

8/10 Bien

Ed

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
I didn't expect that the hotel would be a great place to stay, based on the online reviews. There were some areas in our room that were in need of repair. The biggest disappointment was that, even though the beds were made and new towels were put out, the floor hadn't been vacuumed.. I told the people at the front desk and they were appalled. It was evident that they try really hard to have a nice place
Séjour de 1 nuit en octobre 2023
Réponse de Megha le 26 oct. 2023
“Thank you so much for taking the time to post a review!Glad that our beds and towels were particular highlights, Things have put in place regarding vacuuming the floor going forward. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We’d love to welcome you back soon, Thanks again!Front DeskMegha

8/10 Bien

Elizabeth

Séjour de 7 nuits en octobre 2023
Réponse de H.O. General Manager le 2 avr. 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bien

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de GM le 21 oct. 2023
Hello John,Thank you for being our guest! We are happy you enjoyed your stay!

8/10 Bien

Luisa

Séjour de 1 nuit en octobre 2023
Réponse de GM le 21 oct. 2023
We are so glad you enjoyed your stay. Thank You for being our Guest!

10/10 Excellent

Michael

Séjour de 1 nuit en octobre 2023
Réponse de GM le 15 oct. 2023
We are glad you enjoyed your stay, thank you for being our guest!

10/10 Excellent

jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was clean and quiet
Séjour de 1 nuit en octobre 2023
Réponse de GM le 14 oct. 2023
We really appreciate your kind feedback, and I will share this with my staff! Thank you for being our Guest!

10/10 Excellent

Edel

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de H.O. General Manager le 2 avr. 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Francis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de H.O. General Manager le 2 avr. 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bien

Judy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel
The hotel was nice and clean.
Séjour de 2 nuits en septembre 2023
Réponse de H.O. General Manager le 25 sept. 2023
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.