Avis sur Sunscape Dominicus La Romana - All Inclusive
Sunscape Dominicus La Romana - All Inclusive
Playa Dominicus, 22000, Bayahibe (La Romana), San Rafael del Yuma, La Altagracia
Avis
7,0
Bien
7,6/10
Propreté
7,6/10
Personnel et service
7,0/10
Équipements
7,0/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
Voyage en famille avec de jeunes enfants
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Sunscape Dominicus le 22 avr. 2024
Dear guest,We are very pleased with your comments and it is our mission to be available at all times to meet all your requirements.We hope we have helped to make your time with us even more enjoyable.Best regards,Olga Álvarez,eConcierge.
10/10 Excellent
Luis
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Luis
Séjour de 2 nuits en avril 2024
Réponse de Sunscape Dominicus le 15 avr. 2024
Dear guest,We are very pleased with your comments and it is our mission to be available at all times to meet all your requirements.We hope we have helped to make your time with us even more enjoyable.Best regards,Olga Alvarez,eConcierge.
6/10 Satisfaisant
Andreina
Voyage en famille
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andreina
Séjour de 1 nuit en avril 2024
Réponse de Sunscape Dominicus le 15 avr. 2024
Estimado huésped,Gracias por tomar de su tiempo para colocar una reseña sobre su experiencia en nuestro complejo y le agradecemos también por habernos elegido destino vacacional.Sentimos profundamente que su estancia no fue como esperaba y que no hayamos podido cumplir con sus expectativas en los aspectos mencionados. Con respecto a la playa tenemos en marcha un plan de mejora siempre respetando, cuidando el medio ambiente y los entornos naturales.Saludos cordiales,Olga Álvarez,eConcierge.
8/10 Bien
Lindsay
Voyage en famille
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lindsay
Séjour de 1 nuit en avril 2024
Réponse de Sunscape Dominicus le 10 avr. 2024
Dear Guest,We would like to express our gratitude for staying at Sunscape Dominicus La Romana for your vacation, your feedback is important to us as one of our top priorities is to ensure the satisfaction of our guests.Thank you very much for letting us know about your stay and we hope to have the pleasure of welcoming you back for another great vacation.Kind regards,Olga Álvarez,eConcierge.
2/10 Horrible
braulio
6 avr. 2024
Les points faibles : Propreté et équipements
braulio
Séjour de 1 nuit en avril 2024
Réponse de Sunscape Dominicus le 8 avr. 2024
Dear guest,We apologize that your experience was anything less than satisfying in some things. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If we can provide any assistance, please contact us directly.Best regards,Olga Álvarez,eConcierge.
6/10 Satisfaisant
Denise
Voyage en couple
1 mars 2024
Les points forts : Propreté et personnel et service
Denise
Séjour de 4 nuits en février 2024
Réponse de Sunscape Dominicus le 1 mars 2024
Dear Guest,On behalf of Sunscape Dominicus please receive our gratitude by your preference in choosing our premises as your preferred destination for your recent holidays. We truly regret all the unexpected issues regarding our facilities and services have interfered to the whole course of your stay since we always make our best effort to reach up to your expectations. In Sunscape Dominicus, we constantly strive to create memorable experiences. Therefore, we lament that your stay has spoiled by these unfortunate details. Either way, we will apply a deep supervision to the topics, which have affected you to continue improving the quality of our services or facilities.If your vacation plans are towards Sunscape for a next visit, please let us know and we will be attentive to offer you a more pleasant and uneventful experience.Warmest regards,Olga Alvarez,eConcierge.
4/10 Médiocre
Sharam, Corpus Christi
27 févr. 2024
Les points faibles : Personnel et service
Sharam
Séjour de 5 nuits en février 2024
Réponse de Sunscape Dominicus le 28 févr. 2024
Dear guest,I apologize that your experience was anything less than satisfying in some things. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.Best regards,Olga Álvarez,eConcierge.
2/10 Horrible
Trevor
Voyage en groupe, Voyage en couple
19 févr. 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Trevor
Séjour de 5 nuits en février 2024
Réponse de Sunscape Dominicus le 21 févr. 2024
Dear Guest,Thank you for visiting us and for taking time to give us your evaluation.We feel sorry that you didn't enjoy your vacation completely, because every day we strive to ensure that our guests return to their homes with maximum satisfaction, so we feel very sad.We apologize for the inconvenience that hasn’t allowed you to give us a better evaluation.Best regards,Olga Alvarez,eConcierge.
8/10 Bien
Ashley
17 févr. 2024
Les points forts : Équipements
Ashley
Séjour de 7 nuits en février 2024
Réponse de Sunscape Dominicus le 19 févr. 2024
Dear Guest, We would like to express our gratitude for your preference in our hotel for the enjoyment of your holidays. We really appreciate your comments.Best regards,Olga Alvarez,eConcierge.
6/10 Satisfaisant
Anthony
12 févr. 2024
Anthony
Séjour de 2 nuits en février 2024
Réponse de Sunscape Dominicus le 13 févr. 2024
Estimado huésped,Gracias por visitar nuestro complejo y por habernos enviado su evaluación.Sentimos que no disfrutara al máximo de su estancia con nosotros.Saludos cordiales,Olga Álvarez,eConcierge.
8/10 Bien
Isis
Voyage en famille avec de jeunes enfants
10 févr. 2024
Les points forts : Propreté et équipements
Isis
Séjour de 1 nuit en février 2024
Réponse de Sunscape Dominicus le 12 févr. 2024
Estimado huésped, Ante todo nos gustaría agradecerle que haya elegido nuestro hotel Sunscape Dominicus para sus vacaciones y que haya dedicado parte de su valioso tiempo a comunicarnos sus impresiones y críticas constructivas.Tenga por seguro que todas sus observaciones se convertirán en acciones de mejora.Saludos cordiales,Olga Álvarez,eConcierge.
8/10 Bien
Tal, Secaucus
Voyage en couple
10 févr. 2024
Les points forts : Personnel et service
Tal
Séjour de 6 nuits en février 2024
Réponse de Sunscape Dominicus le 12 févr. 2024
Dear guest,Thank you for choosing us your recent holidays and for the valuable time that you took to let us know your experiences regarding your stay. We sincerely value your comments. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities.We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Kind regards,Olga Alvarez,eConcierge.
10/10 Excellent
Gennady
6 févr. 2024
Gennady
Séjour de 15 nuits en janvier 2024
Réponse de Sunscape Dominicus le 20 mars 2024
Dear Guest, We would like to express our gratitude for your preference in our hotel for the enjoyment of your holidays, it is a pleasure to know that our services were to your liking and that we were able to reach your expectations. Best regards,Olga Alvarez,eConcierge.
10/10 Excellent
Tomas Diaz
Voyage en famille
1 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tomas Diaz
Séjour de 4 nuits en décembre 2023
Réponse de Sunscape Dominicus le 5 févr. 2024
Dear Guest, We would like to express our gratitude for your preference in our hotel for the enjoyment of your holidays. We really appreciate your comments, and it is a pleasure to know that our services were to your liking and that we were able to reach your expectations. Best regards,Olga Alvarez,eConcierge.