Les notes se basent sur un nombre total de 235 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,5 sur 5
Recommandé par 97 % des clients
4,6 Propreté de la chambre
4,5 Services et personnel
4,6 Confort de la chambre
4,5 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Ohio

Would give 5* however:

Publié le 16 mars 2015
Les + : cleanliness, comfort, brightly lit. Was not able to get wheelchair accessible but I was given first floor accommodations so that was great.
Les - : Definitely upset about the 50.00 hold charge that is not released for 3-5 days and definitely not happy about charging for breakfast buffet and coffee
Situation : Pineville, NC. just driving through so no idea of things to do near by
First of all let me state this was a beautiful, extremely clean and well taken care of hotel. We arrived late in the evening (10 pm) and the entrance to the hotel was very welcoming. I made the reservations approximately 20 mins before we arrived through Expedia.com (thank you so much for the convenience). The front desk receptionist was not a friendly and/or as welcoming as we had encountered at several places along our 2 weeks on the road. I was asked my name and then told "Driver's license and credit card". Knowing from previous reservations made through Expedia I questioned why my credit card was required. I was told "we put a 50.00 hold on all rooms for "incidentals". That 50 hold is released at the end of your stay and available in 3-5 days. Doing the math I am thinking "wow, nights at a Sheraton would cost me 250.00 in one week just on hold". Next I discovered there was a 5.10 fee per person for breakfast. This cost was also what I would have to pay for a cup of coffee the next morning. Seriously? While barely making eye contact the receptionist handed me the hotel key and was not very happy when I asked for 2 keys (4 adults, 2 of them elderly). I wish expedia would make these minor things known when people are booking. I guess in closing I should state I am very picky about cleanliness in hotels. This hotel definitely gets an A+ for that.
3 sur 5
par un voyageur vérifié

Its OK

Publié le 19 févr. 2015
Our room was OK but we booked two and the secondary room the heat was broken. They did not come upstairs at all to look at it and they were called several times. This was during a snow storm as well. The person at the front desk just telling them to try to hit the up button and make sure the heat was on. Besides this room was clean and certain staff members were good.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde charlotte, nc

Hotel close to family

Publié le 17 févr. 2015
Everything was first class. If I had any complaints it would be that the room was too warm for our liking (73) and needed the AC to cool down (this was in February).
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Silver Spring, MD

Quality for Less

Publié le 26 janv. 2015
This was my first stay at a Four Points. I didn't pay attention that it was a Sheraton Hotel, so I was pleasantly surprised by the size of the room. It was as big or bigger than a suite at a Springhill Suites. We only needed a room for one night and we didn't want to spend too much. The room was $89. This is much less than some motels were asking that day. Overall, I would greatly recommend the hotel. The staff was amenable, they had cheap breakfast, free parking and wi-fi.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Charlotte

Great place to stay the weekend

Publié le 19 janv. 2015
Had a good experience there. Clean and quite. The only complaint I have is that at 1030am , one of cleaning crew came and starting knocking on the door. The check out the want till 12 noon and I expect the crew to have a list stating which rooms are occupied. Please knock at 1230 to let the people know it's time to go, not 1030.
5 sur 5
Recommandé
pour Personnes en voyage d'affaires
par un voyageur vérifiéde atlanta

Great value compared to Ballantyne hotels

Publié le 14 janv. 2015
Les + : Off the main road keeps it quieter. < 10 minutes to Ballantyne area
Great value ... And also the best quality hotel in Pineville (ie the best comps at the same price level). Onsite bar and kitchen aren't large but are big enough and most nights had 2-8 fellow business travelers.
5 sur 5
Recommandé
pour Familles
par Chrisde Ga

Great room

Publié le 9 déc. 2014 sur Hotels.com
Traveled to Charlotte for ACC title game. Hotel was in a great spot near lots of restaurants, but out of the way and quiet. Room was great. Very clean and large. Definitely would stay again.
4 sur 5
Recommandé
pour Événement personnel
par sharon

Ce voyageur n'a laissé qu'une note Publié le 9 déc. 2014 sur Hotels.com
5 sur 5
Recommandé
pour Familles
par Irin

Ce voyageur n'a laissé qu'une note Publié le 8 déc. 2014 sur Hotels.com
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Raleigh

On the Consequences of Dirty Windows

Publié le 4 déc. 2014
Les - : Clean the windows.
The hotel had a great staff and a very comfortable room. I was amused that this hotel opted for a glassback elevator design. Those kinds of elevators are not usually installed in smaller hotels. The problem is that the windows showing the outside were very dirty. So much so that it immediately lowered my quality of my visit. Clean your windows.