Les notes se basent sur un nombre total de 182 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,5 sur 5
Recommandé par 94 % des clients
4,5 Propreté de la chambre
4,6 Services et personnel
4,5 Confort de la chambre
4,4 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 16 avr. 2015
We spent two nights at the Shangri-La after five nights in Georgetown and were impressed with the feel of the hotel and the friendliness and helpfulness of the staff.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Australia

An Oldie but a Goodie

Publié le 12 avr. 2015
Les + : Plenty of room and privacy for guests. Grounds are beautiful and create a relaxing atmosphere.
Les - : there are some minor things but I would be being picky if I mentioned them. Overall the Resort is beautiful.
Situation : Night market shopping, have a massage, water sports, golf (chip and putt), eat, eat, eat and eat!
The Rasa Sayang Resort and Spa is 40 years old but offers plenty to both couples and families looking to get away. It is in good condition for its age and the staff are very friendly and attentive. The hotel is situated in Penang's tourist strip at Batu Ferringhi which has plenty to offer adults and children. One swimming pool is dedicated to families and a second swimming pool is for adults only. The adult pool is very peaceful and has lots of shaded relaxing laze about ares to take advantage of. We stayed at the resort for a week on the Rasa Wing which I would highly recommend if you are looking to spoil yourself with a few extras such as free breakfast, high tea, and afternoon drinks with Canapés. We mainly interacted with the staff at afternoon drinks and found them to be very attentive and friendly. The hotel also offers a courtesy bus from the hotel to Penang which we used a couple of times so that we could do some shopping in the malls and barter for some bargains in Little India. The quality of the 'Nike', 'Lacoste' and other 'brand name' shirts and women's clothing is amazing value for money so reserve at least one day for this activity. Had a great stay and was sad to leave.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde perth

Great place to relax

Publié le 11 mars 2015
Terrific stay. Staff very friendly and competent. Left the hotel for 2 hours only once in 7 days. Everything we needed for a relaxed holiday was in the resort. Only negative is that the Rasa Wing rooms are looking a bit dated.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Western Australia

Peaceful

Publié le 22 févr. 2015
Les + : Quietness, free bus into George Town, location on the beach.
Situation : Night markets, local restaurants
Lovely quiet hotel, so relaxing. Shangri-La signature breakfast buffet was awesome, the spice cafe so nice. It was a very restful stay, will go again and would recommend. We would usually stay at the Golden Sands next door but that is far noisier than the Rasa Sayang
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde R

Great place to stay

Publié le 21 févr. 2015
We stayed here 5 nights in February over Chinese new year. The hotel is excellent , staff are extremely helpful and the location stunning. We mostly ate at local hawker stores about 900 meters from the hotel to ensure we tasted real local food. The hotels break fast and dinner is excellent too . We did some paid water sports which was fun and the pool is lovely. Shuttle service to George town is very good so that makes it simple and cheaper to get to down town. Massages well look amazing are like all hotels of this nature a tad expensive so we went local for foot massages for an hour at 50 rmb vs 280 rmb in hotel which is a tad over the top. If you want to stay at the best along this part of panang coast then this is the hotel for you but note it's at the top end of pricing too. Great eateries 900 metres away, a fun kareole place about 450 meres away on 4 floor of build, looks weird to get to but good fun. Butterfly farm nice which is about 20 minutes away.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Australia

Great Hotel, great location, great staff.

Publié le 9 févr. 2015
Les + : everything :)
Les - : NA
Situation : great beach location.
Great hotel and location will definitely be back. Good time of year to visit as not too busy.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 3 févr. 2015
部屋も清潔で、スタッフの方も感じが良く、朝食もメニューが豊富で毎日楽しめました。 とてもよかったです
5 sur 5
par Kim Lowde Australia - VIC - Melbourne

Publié le 19 janv. 2015
Les + : Quiet ambience, closeness to the beach
Les - : Children around-the "Rasa Wing" should be completely kids free.
Situation : Away from it all
Facilities: Home away from home; Value: Fantastic; Service: Go the extra mile; Cleanliness: Beautiful; Great tailors on main road opposite the hotel!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

We'll maintained grounds, pleasant staff.

Publié le 10 janv. 2015
Spent 4 days, just right. Farenghi Grilll ok but not worth cost. Garden wing has lots of kids - other wing seemed less so.
4 sur 5
Recommandé
pour Familles
par un voyageur vérifiéde 日本

いいホテル、でもちょっと古くなって来た感じ

Publié le 8 janv. 2015
Les + : 子ども連れや外出観光がメインの人は、ガーデンウイング、落ち着いた雰囲気のホテルステイを求める人は、ラサウイングとはっきり分けているのが良い。 ラサウイングのプールとレストランに子どもを入れないのは、良い。
Les - : フロントデスクのサービス、日本人スタッフの親切さ。
Situation : 空港から遠い、ショッピングセンターからも遠い。 フェリンギだけでもディープなスポットは、たくさんある。
毎年 年末年始に家族で利用しています。4回めの滞在、正月は3回め。 子どもが小さい時は、ガーデンウイングがお勧め、日本人の小さい子ども連れ多い。朝食ブュッフェ、プール、海岸でのマリンスポーツ、子ども向けアクティビティー(英語のみ)と子どもたちは、退屈しない。 子どもが大きくなると、ラサウイングが落ち着いてお勧め。小学生では、ラサウイングは、専用プールやレストラン、ラウンジに規制があり入れないので注意を、大人には子どもがいないので落ち着いた雰囲気。 ラサウイング、午後のハイティーがお勧め。 しかし、施設が古びて来た感じは、否めない。5つ星にして、料金高い割りに、部屋の施設もお湯の出が悪いなどよくない。今まで親切だったロビーフロントのフレンドリーさや優しさがなかったのは、人が入れ替わったせいかもしれない。夜の出発だったので 例年のごとくレイトチェックアウトをお願いしたら、断られた。返事もメッセージするとのことであったが、数時間後 夕食から戻ってもメッセージ入ってなかった。日本人スタッフがいると書かれてはいるが、在宅勤務で電話対応だけのようで、家族が熱を出しても顔を見せなかった。せっかく、フレンドリーなサービスで気に入ったホテルであっただけに残念だ。 次の年末年始は、利用しない。でもペナンは、好きな街です。