Villa, 4 chambres (Four Bedroom Villa) | Draps italiens Frette, literie de qualité supérieure

Avis sur La Samanna, A Belmond Hotel, St Martin

5 out of 5
La Samanna, A Belmond Hotel, St Martin
Baie Longue, PO Box 4077, Les Terres Basses, French West Indies

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 140 avis sur 187." "
Note des voyageurs de 8 (Bien), d’après 31 avis sur 187." "
Note des voyageurs de 6 (Satisfaisant), d’après 11 avis sur 187." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 187." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 187." "

9,6/10

Propreté

9,2/10

Personnel et service

9,4/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

patrick

Séjour de 1 nuit en mars 2023
Réponse de Eleonore le 14 août 2023
Dear Patrick,Thank you for taking the time to submit an online review and for visiting La Samanna. We hope to welcome you back!Thank you again and warm regards,EleonoreEleonore Astier-PetinGeneral ManagerLa Samanna, A Belmond Hotel, St. Martin

8/10 Bien

Alex

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cadre magnifique, superbe plage , calme , chambres spacieuses , service de plage très efficace Très beau jardin Salle de sport très équipée Le seul regret est l’absence de produits locaux en restauration ( cuisine basique , impersonnelle , sans rapport avec le niveau de l établissement ) Nous aurions aimé avoir une offre de poissons frais et ou crustacés ( les langoustes locales sont excellents paraît il ..) ou de légumes du pays …. Le petit déjeuner était l’occasion de goûter qques fruits locaux délicieux mais les plats du midi ou le barbecue du dimanche restent très en deçà de cette catégorie d établissement nous propose habituellement dans d autres pays . A part la restauration qui peut être prise à l’extérieur aisément , cet hôtel offre une bonne halte pour un repos au calme dans un très beau cadre .
Séjour de 10 nuits en mars 2022
Réponse de Matthias F. Hamann, Director of Guest Services le 4 avr. 2022
Cher Alex, Nous vous remercions d'avoir pris le temps de partager vos commentaires et nous sommes ravis que vous ayez passé, dans l'ensemble, un agréable séjour à La Samanna. En ce qui concerne les fruits et légumes locaux, il est dommage que peu de choses soient produites à St. Martin et la chaîne logistique habituelle provenant de Guadeloupe, Martinique et ailleurs dans la région est très perturbée depuis la pandémie. Nous essayons de faire rentrer de beaux produits mais ces fruits et légumes locaux sont souvent de mauvaise qualité et nous les refusons. Nous espérons que les choses reviendront à la normale cette année. Encore merci pour vos commentaires tant positifs que constructifs et nous espérons avoir le plaisir de vous accueillir de nouveau à La Samanna. Bien cordialement, Matthias

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel magnifique avec très belle plage! Chambres agréables! Personnel au top!
Séjour de 1 nuit en avril 2021
Réponse de Eleonore le 19 avr. 2021
Madame, Monsieur, Un grand merci pour votre revue et nous sommes ravis que vous ayez passé un excellent séjour à La Samanna. Nous espérons avoir le plaisir de vous accueillir de nouveau. Très cordialement, Eleonore Astier-Petin General Manager La Samanna, a Belmond Hotel, St. Martin

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel fabuleux. Plage splendide. Personnel professionnel et raffiné
Séjour de 1 nuit en avril 2021
Réponse de Eleonore le 17 avr. 2021
Madame, Monsieur, Nous vous remercions vivement pour votre commentaire et nous sommes ravis de vous avoir procuré un séjour très agréable. Au plaisir de vous accueillir de nouveau, Très cordialement, Eleonore Astier-Petin Directrice Générale

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de Eleonore le 3 juil. 2019
Dear Catherine, Thank you for the kind review. We hope to welcome you back in the near future. Warm regards, Eleonore Astier-Petin General Manager Belmond La Samanna

4/10 Médiocre

Didier

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Hôtel vieillissant très mal .Des réparations non faites ou mal faites.On sent que les propriétaires tirent le maximum de rentabilité .L'ensemble est d'un style dépasse ,il,serait grand temps de procéder a un relooking complet. Par ailleurs le servicel laisse a désirer trop ,nonchaland ,peu efficace avec des moments d'autorites mal place .Bref,plus du tout a la hauteur des prix pratiques

8/10 Bien

Peter

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
T
Séjour de 2 nuits en mars 2024
Réponse de Matthias F. Hamann, Director of Guest Services le 24 mars 2024
Dear Peter, thank you for your feedback and for staying with us. We wish you a lovely weekend ahead and hope to welcome you back in the near future. Safe travels,Matthias.

10/10 Excellent

Julie Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Matthias F. Hamann, Director of Guest Services le 18 mars 2024
Dear Julie Anne, thank you very much for your nice review. Please get home safely and visit us soon again.We are looking forward to welcoming you back.Sunny regards,Matthias.

10/10 Excellent

ralph

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff could not have been nicer or more helpful
Séjour de 5 nuits en mars 2024
Réponse de Matthias F. Hamann, Director of Guest Services le 10 mars 2024
Dear Ralph,Thank you very much for your recent stay with us and your lovely feedback. We shared your kind words with the team, and let me tell you, everyone is very touched.We are looking forward to welcoming you back soon and wish you a renewing Sunday ahead.Sunny regards from paradise,Matthias.

10/10 Excellent

Linda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If I can say there is a Heaven on earth, this is definitely the place! Starting from the General Manager Eleonore, she greeted us with an upgraded room with presents in it as a surprise! She also checked in on us daily to ask if we needed anything. As for the rest of the staff, Emmanuel, Rosie, Mili, Naima, Alessandro, and others i have forgotten their names, so sorry, they made our stay so joyous and definitely we will come back again soon. Thank God for people and places like this!
Séjour de 4 nuits en février 2024
Réponse de Matthias F. Hamann, Director of Guest Services le 26 févr. 2024
Dear Linda, thank you very much indeed for your recent stay with us in paradise and for your lovely and touching review. We hope you reached home safely and with many happy memories. We are looking forward to seeing you again soon and sending many sunny regards!Your La Samanna Team.

10/10 Excellent

Lita

Séjour de 1 nuit en février 2024
Réponse de Matthias F. Hamann, Director of Guest Services le 23 mars 2024
Dear Lita, thank you very much for your kind review and your recent stay with us.We are looking forward to hosting you again soon and sending you many sunny regards from paradise.Matthias.

10/10 Excellent

Malcolm

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Like all Belmond hotels, their signature is welcoming, gracious, engaging personnel from check-in to check-out. La Samanna was no exception and the Caribbean charm of the staff added an extra dimension. We stayed 3 nights at La Samanna before taking a cruise and found the hotel lovely, its facilities excellent, cuisine outstanding and ambience very relaxing. Without fail, every engagement with the resort staff was a truly positive experience - Victor and Sabrina prior to arrival; Claude at check-in; Rosie and Eddy at D'Oursin; Pierre at the lobby bar; Amy, Mili, francois and Neomie at breakfast; Axel, Nico, Matthieu, Alexandre, Rommel, Herbert, Michele, Monique, Elika and Stephanie at Le Plaj. Thank you to all.
Séjour de 3 nuits en janvier 2024
Réponse de Matthias F. Hamann, Director of Guest Services le 29 janv. 2024
Dear Malcolm,Thank you very much for staying with us, for your detailed and kind feedback and for your loyalty to Belmond. We shared your touching words with the team, and everyone is thrilled to know that you kept them in such wonderful memories and that they were able to make your stay so special.We are very much looking forward to welcoming you back to paradise soon!Sunny regards,Matthias.

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Matthias F. Hamann, Director of Guest Services le 27 janv. 2024
Dear Deborah,Thank you very much for your lovely feedback. Truly appreciated.We hope you reached home safely and visit us soon again.Sunny regards from paradise,Matthias.

10/10 Excellent

Kathleen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
With a panorama view of the Caribbean from my room, how can that be surpassed? Staff is very attentive to just about anything a guest could require. Excursions can be booked with the concierge if you want to explore the island. Otherwise the resort has a nice selection of restaurants including one with a Michelin star chef; 2 pools and beach paraphernalia. Quiet and low key.
Séjour de 3 nuits en janvier 2024
Réponse de Matthias F. Hamann, Director of Guest Services le 21 janv. 2024
Dear Kathleen,Thank you very much for your lovely review and for staying with us in paradise.We hope you reached home safely and with (obvious) wonderful memories.We truly appreciate your feedback and can't wait to welcome you back.Until then, we remain at your service and we are sending you much of this Caribbean sun you surely miss already!Tropical regards and a renewing weekend ahead,Matthias.

10/10 Excellent

Marie

Les points forts : Propreté
Séjour de 4 nuits en janvier 2024
Réponse de Matthias F. Hamann, Director of Guest Services le 20 janv. 2024
Dear Marie, thank you for your review and for staying with us. We hope you got home safe and with many happy memories.Please visit us again soon.Sunny regards from paradise,Matthias.

8/10 Bien

NUNO

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Matthias F. Hamann, Director of Guest Services le 10 déc. 2023
Dear Nuno, thank you for your review and for staying with us. We hope you reached home safely and with many happy memories. Enjoy the festive season and please come visit us soon again.Sunny regards from paradise,Matthias.

10/10 Excellent

Wayne

Séjour de 3 nuits en décembre 2023
Réponse de Matthias. le 14 janv. 2024
Dear Wayne, thank you for your lovely rating. Safe travels and come back soon!

8/10 Bien

Janet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Matthias F. Hamann Director of Guest Services le 20 juin 2023
Dear Janet, thank you very much for your rating and for visiting us! We are looking forward to welcoming you back soon!

10/10 Excellent

aart

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charming
Our suite D11 was fabulous with an amazing terrace overlooking the beach and ocean. We would have liked the shutters closed at night to stop the sun coming into the rooms in the morning but this was not done despite our request. The beach is breathtaking and we enjoyed jet skis on the ocean. The dry brown grass is a shame and takes away from the overall charm of the resort. The restaurant L’oursin, despite many claims of a 2 star Michelin chef, was very underwhelming with odd choices in our opinion. However the view from the terrace was spectacular and Alessandro charming and knowledgeable about the wine. We would have liked to try the Italian restaurant but it was closed for dinner on both nights that we were there …
Séjour de 2 nuits en juin 2023
Réponse de Eleonore le 16 juin 2023
Dear aart,Thank you for taking the time to contribute this review, it was a pleasure to welcome you.Hoping to welcome you back for an improved experience in terms of grass (irrigation network is being repaired), L'Oursin and blacking out of the room.Thank you once again for your kindness and warm regards,EleonoreEleonore Astier-PetinGeneral ManagerLa Samanna, A Belmond Hotel, St. Martin

10/10 Excellent

myriam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en avril 2023
Réponse de Matthias le 19 avr. 2023
Dear Myriam, thank you very much for your lovely feedback and of course for staying with us at La Samanna.We are looking forward to welcoming you back very soon!Sunny regards from paradise, Matthias.

10/10 Excellent

Alesya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2023
Réponse de Matthias Hamann le 3 avr. 2023
Dear Alesya, thank you very much for your review and your recent stay with us.Please come back soon again!Sunny regards from paradise

10/10 Excellent

Phillip

Séjour de 1 nuit en mars 2023
Réponse de Matthias Hamann le 1 avr. 2023
Dear Phillip. Thank you very much for your lovely rating. Come back soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing Honeymoon
Spent part of our honeymoon here and had the absolute best time. The room was nice, the grounds are beautiful, the beach is gorgeous, the service was unbeatable, and the staff couldn’t have been kinder or more helpful. We also loved the heated pool. Will absolutely be back again!
Séjour de 4 nuits en janvier 2023
Réponse de Matthias F. Hamann, Director of Guest Services le 28 févr. 2023
Dear Honeymooners, Thank you very much for your lovely feedback and touching words! We are delighted and a little proud that you allowed us to be part of your memories!We are looking forward to welcoming you back soon - or for the first anniversary!Sunny regards from paradise,Matthias.

10/10 Excellent

Deborah

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
La Samanna is perfection. From the beautiful beach to the landscaped gardens and nothing is too much trouble for its friendly but extremely efficient staff.
Séjour de 3 nuits en février 2023
Réponse de Matthias F. Hamann, Director of Guest Services le 19 févr. 2023
Dear Deborah, thank you very much for your lovely feedback and touching words!It was our pleasure to host you and hope you reached home back safely.We are very much looking forward to welcoming you back soon and remain at your service until then!Sunny regards from paradise,Matthias.

10/10 Excellent

Michelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
our stay at La Samanna was one of our best vacations ever....from the minute we arrived we were treated like royalty. We were greeted so warmly by Emanuel at reception who gave us all the details of the resort as well as an escort and guided tour of our room. Lunch at the Beach Bar was delicious while we waited for our room to be ready- dinner that night at the hotel too at L'Oursin which was incredible with outstanding service. The concierge had arranged our other dinners in advance off the property and they were very good. We took taxis to go to those. The resort is very quiet which we loved and very secluded. We felt like we were on a private island. The beach and ocean were gorgeous just steps away from our room. The service on the beach was fantastic from day 1- our waiter Nico made sure our chairs were set up with fresh towels every day and he and the other servers Matthias and Jimmy were so friendly and attentive- we were always taken care of. We only used the pool once -very nice Breakfast every day in the hotel was so worth it- fresh fruit, eggs, crispy bacon, salmon, the most delicious french pastries and the best coffee I've ever had. The views from anywhere you sat-gorgeous. The property is very hilly so be prepared to walk up and down hills -but they will send a golf cart for you if it's too much. The only complaint I had was the size of the room-although a very pretty and tasteful room there was not much room for luggage or place to put clothes-we will be back!!
Séjour de 5 nuits en janvier 2023
Réponse de Matthias F. Hamann, Director of Guest Services le 10 févr. 2023
Dear Michelle, thank you very much for taking the time to share this lovely feedback with us. Truly appreciated. Rest assured that your kind words were shared with the team, especially with Emmanuel, Nice, Mathias and Jimmy. We are looking forward to welcoming you back to paradise soon! Just reach out to us for your next visit and we will make sure to assign the perfect room for you!For now, we wish you a wonderful weekend ahead and remain at your service!Sunny regards from paradise,Matthias.

10/10 Excellent

Lyn, Burlington

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms are very small with limited storage space for luggage
Réponse de Matthias. le 5 déc. 2022
Dear Lyn, thank you very much for your lovely review and your stay with us at La Samanna. We are looking forward to welcoming you back, next time perhaps in one of our stunning suites. Have a joyous season ahead,Matthias.Director of Guest ServicesLa Samanna, A Belmond Hotel, St Martin

10/10 Excellent

Edwin

Séjour de 6 nuits en juin 2022
Réponse de Eleonore le 7 nov. 2022
Thank you Edwin!We look forward to welcoming you back

8/10 Bien

lisa

Séjour de 2 nuits en juillet 2022
Réponse de Matthias. le 26 juil. 2022
Dear Lisa, thank you for your feedback and your stay with us at La Samanna. We are looking forward to welcoming you back soon. In the meantime, please do not hesitate to let us know if there is anything we may assist you with. Sunny regards from paradise, Matthias. Matthias F. Hamann Director of Guest Services La Samanna, A Belmond Hotel, St Martin

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juin 2022
Réponse de Matthias F. Hamann, Director of Guest Services le 4 juil. 2022
Thank you very much for your lovely rating. We are happy that you had a great time and looking forward to welcoming you back soon! Matthias.

2/10 Horrible

Salomao

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Paid almost $1,000 a night, room size is terribly small, some furniture items are damaged/broken, there's not even a chair or a desk to do some work, the room they gave us is next to an aisle across from the restaurant so there's a lot of traffic, I was shocked to see this kind of room for a Belmond property, The Hilton/Marriott probably has much more nicer room size. The beach and restaurant are ok, but the room quality, forget about it, I feel that Ive been ripped off
Séjour de 1 nuit en mai 2022
Réponse de Matthias F. Hamann, Director of Guest Services le 12 juin 2022
Dear Salomao, it goes without saying that we are sad and disappointed to read about the dissatisfactory experience you had with us. In order for us to improve we would love to learn more. If not too much trouble to ask, I would like to get in touch with you directly. Kindly let me know your email address and I will reach out to you separately. We wish you a lovely weekend ahead and are looking forward to welcoming you back to show our actual and wonderful La Samanna service. Kind regards, Matthias.

10/10 Excellent

krishanthie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the hotel is m in a v very secluded serene area. The one thing that bothered us our neighbor smoking in the outside area the veranda. very beautiful spacious room. th scenery from the hotel was magnificent
Séjour de 4 nuits en mai 2022
Réponse de Matthias F. Hamann, Director of Guest Services le 12 juin 2022
Dear Krishanthie, thank you very much for your lovely feedback. We are delighted to hear that you had a wonderful time with us and can't wait to welcome you back. Please let us know if there is anything we can do for you in the meantime. Sunny regards from paradise, Matthias.

10/10 Excellent

Klaudia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was beautiful!
Séjour de 1 nuit en mai 2022
Réponse de Matthias F. Hamann, Director of Guest Services le 6 mai 2022
Dear Klaudia, Thank you very much for your lovely feedback. We are looking forward to welcoming you back to paradise very soon!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Beautiful, but bad service
We stayed here for three nights for a short honeymoon. I love luxury resorts, but this one was a little too quiet for us (except the screaming children). Most of the clients were older, or families with young children. The service was extremely slow. The food was below average. But the views were beautiful, and the resort was really pretty. Richard and Nicholas were awesome down at the beach:) Communication with scheduling prior to arrival was pretty bad also:/
Séjour de 3 nuits en avril 2022
Réponse de Eleonore le 19 avr. 2022
Dear Anonymous, Many thanks for taking the time to review your recent stay with us. At your convenience, could you please let me know via email: eleonore.astier-petin@belmond.com your name so that may not only offer a specific apology but also review with our teams what you experienced at the hotel? Warm regards, Eleonore Astier-Petin General Manager La Samanna, A Belmond Hotel, St. Martin

10/10 Excellent

randi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff very professional. Property beautiful. Magical stay
Séjour de 4 nuits en avril 2022
Réponse de Eleonore le 14 avr. 2022
Dear Randi, Thank you very much for your kind review and we hope to have the pleasure of welcoming you back! Warm regards, Eleonore Eleonore Astier-Petin General Manager La Samanna, A Belmond Hotel, St. Martin

10/10 Excellent

Jeannemarie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing trip. Loved everything about La Samanna
Séjour de 3 nuits en avril 2022
Réponse de Matthias F. Hamann, Director of Guest Services le 12 avr. 2022
Dear Jeannemarie, Thank you so much for your lovely feedback and for visiting us in paradise! We hope you got home safely and with many happy memories. We are looking forward to welcoming you back soon! Please reach out if there is anything we can do for you! Sunny regards from St Martin, Matthias.

10/10 Excellent

Dean, Shakopee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was excellent as was the property. First class place, would stay there again! Beach was amazing, as were the views!!!
Séjour de 7 nuits en mars 2022
Réponse de Matthias F. Hamann Director of Guest Services le 2 avr. 2022
Dear Dean, Thank you very much indeed for your lovely feedback. We are happy and a little proud that you had a wonderful time with us. Please come back soon and don't hesitate to let us know if there is anything we can do for you in the meantime. Sunny regards from paradise, Matthias.

6/10 Satisfaisant

Kayla

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 2 nuits en mars 2022
Réponse de Eleonore le 7 nov. 2022
Dear Kayla,Thank you for your review and please do not hesitate to contact us to share any further information.Kind regards,Eleonore

2/10 Horrible

Mike

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Staff was terrible . Concierge had all of my arrangements set for the wrong day and when I showed her the emails showing she set it up for the correct day she said it’s a misunderstanding . Then they never called a cab for my transfer which I almost missed and then lied about it and said well you can always go to st barts tomororw . Also lost my gf COVID test and almost missed my boat . Horrible experience . The food was also horrible . Would never go back even if it was for free
Séjour de 4 nuits en janvier 2022
Réponse de Matthias F. Hamann, Director of Guest Services le 18 janv. 2022
Dear Mike, Needless to say, that I am sad and disappointed that your time with us in paradise left only bitter memories behind. However, I am happy that we met throughout your stay and that your feedback was well addressed. We thank you for your holiday at La Samanna and wish you all the best. Stay safe and perhaps you visit one of our other beautiful properties around the world. Please do not hesitate to contact me directly if I may be of any assistance. Best regards, Matthias.

10/10 Excellent

Johan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2021
Réponse de Matthias F. Hamann, Director of Guest Services le 3 déc. 2021
Dear Johan. Thank you very much for your recent stay and your wonderful review. We hope you reached home safely and we are looking forward to welcoming you back soon. Enjoy the festive season! Sunny regards from paradise, Matthias.

10/10 Excellent

Voyageur vérifié

Séjour de 7 nuits en juillet 2021
Réponse de Eleonore le 3 déc. 2021
Dear Sir or Madam, Thank you for your kind review. Best regards, Eleonore Eleonore Astier-Petin General Manager La Samanna, A Belmond Hotel, St. Martin

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La Samana is simply paradise, from the moment you step in...- The views are breathtaking, the facility is beautiful and the service- phenomenal! I will definitely be back! From a cost perspective it's extremely high and this needs to be taken into account given the fact that you can find other "as good as" resorts that are more affordable...
Séjour de 4 nuits en juin 2021
Réponse de Eleonore le 2 juil. 2021
Dear Sir or Madam, Thank you very much for taking the time to share your feedback concerning your recent stay at La Samanna. We are delighted that you enjoyed your time with us and hope to have the pleasure of welcoming you back! Warm regards, Eleonore Eleonore Astier-Petin General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay
Nice property with plenty of room at the beach and two pools
Séjour de 4 nuits en juin 2021
Réponse de Matthias F. Hamann, Director of Guest Services le 21 juin 2021
Thank you very much for your lovely comment. We are looking forward to welcoming you back soon! Sunny regards from paradise, Matthias.

10/10 Excellent

joshua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juin 2021
Réponse de Eleonore le 21 juin 2021
Dear Sir or Madam, Many thanks for this review. We hope to have the pleasure of welcoming you back to La Samanna. Kind regards, Eleonore Eleonore Astier-Petin General Manager

10/10 Excellent

Karine

Séjour de 9 nuits en mai 2021
Réponse de tiago sarmento le 10 juin 2021
Thank you Karine!!! Looking forward to welcoming you back! Warm regards, tiago sarmento General Manager Cap Juluca, A Belmond Hotel, Anguilla

10/10 Excellent

WILBERT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2021
Réponse de Eleonore le 1 juin 2021
Dear Wilbert, Thank you very much for your kind review of your recent stay. We hope to have the pleasure of welcoming you again. Kind regards, Eleonore Eleonore Astier-Petin General Manager La Samanna, A Belmond Hotel, St. Martin

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property! Beautiful! Service was impeccable! Beach was crystal clear!
Séjour de 3 nuits en mai 2021
Réponse de Director of Guest Services le 25 mai 2021
Thank you very much for your wonderful review. Truly appreciated. We are delighted that you had a great time with us at La Samanna and are looking forward to welcoming you back soon. Matthias.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en avril 2021
Réponse de Matthias. le 24 avr. 2021
Dear Michael. Thank you once again! We couldn't be prouder to read your touching words! Come back soon!

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An amazing place to stay at. Worth everything you pay for.
Séjour de 3 nuits en avril 2021
Réponse de Matthias F. Hamann Director of Guest Services le 22 avr. 2021
Thank you very much for your lovely words and we are delighted that you had a wonderful time at La Samanna. Please come back soon! We are happy to welcome you! Sunny regards,

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is spectacular and equally matched by the attentive and friendly staff. The general manager Eleonore could not have been more helpful in making sure that everything about our stay was handled in a most professional manner. We will definitely return for another visit.
Séjour de 8 nuits en avril 2021
Réponse de Your La Samanna team le 10 avr. 2021
Dear guest. We are delighted that you had a wonderful time with us at La Samanna and are touched by your warm words. Eleonore is indeed our very best and we are looking forward to welcoming you soon again!

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best hotel in St Martin
The beach and hotel is very nice. It's probably the best hotel in St. Martin. However, I recommend upgrading your room selection, as our room was pretty small. (although our patio was gigantic)
Séjour de 4 nuits en janvier 2020
Réponse de Eleonore le 24 janv. 2020
Dear Michael, Thank you ever so much for your kind comments. Indeed our Deluxe Room is around 400 sqf which is half of our suite surface area. We do hope to welcome you back another time! Warm regards, Eleonore Eleonore Astier-Petin General Manager Belmond La Samanna