Les notes se basent sur un nombre total de 44 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
3,6 sur 5
Recommandé par 91 % des clients
3,8 Propreté de la chambre
3,8 Services et personnel
3,8 Confort de la chambre
3,5 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Manteca, CA

Hotel needed for Disneyland trip for family of 4.

Publié le 30 nov. 2014
Hotel was just what we needed. Clean and a bed to sleep in after a long day/night at Disneyland. Not close enough to walk but if you pay for parking you can leave the park and take a break at the hotel and return without having to pay again. The breakfast was nice..just enough for the family(we are not picky).The staff was very nice and we were greated right away and did not check in until late at night. We will use this hotel again in the future!
Commentaire laissé par : Direction de l'hôtel
1 déc. 2014 par Ruby, Direction de l'hôtel
Thank you so much Evette for your wonderful review. We hope to see more of you with your family and friends very soon.
3 sur 5
par un voyageur vérifiéde Spring

Pig in a lipstic

Publié le 28 nov. 2014
Les + : Location and clean room
Les - : better maintenance is needed. Breakfast needs to improve.
Situation : Disneland area.
Don't be fooled by glowing reviews. Hotel was recently renovated that makes it look nice but once you check in you see the flaws. Bathroom had strong smell of varnish. Drain was slow. Tub was new but all fixture were old and some rusting. Showerhead was full of calcium and not flowing at full capacity. Toilet was old round bowl not the elongated one. Also A/C is mouted below the window and it blows directly behind the curtains. That stops air from circulating in the room. Continental breakfast had the usual food items but all were very cheap quality. Juice dispenser needed maintenance. Waffle maker kept over browning the waffle. There are many more motel options in the area at a much lower price.
Commentaire laissé par : Direction de l'hôtel
3 déc. 2014 par Ruby, Direction de l'hôtel
We are concerned about the issues you experienced at our hotel during your recent visit. We want to thank you for taking the time to bring this matter to our attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. We want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken. Again, we want to thank you for taking the time to share your concerns with us. We look forward to give us another chance on your future Anaheim vacation for you to see our improvements.
1 sur 5
par un voyageur vérifiéde sydney australia

Hotel is not at all how it presents

Publié le 25 nov. 2014
Hotel facilities are not at all as they present . The staff are rude and dismissive and totally ready to take advantage of tourists always recommending expensive options .. If they he'll you at all . Breakfast is disgusting and stale
Commentaire laissé par : Direction de l'hôtel
2 déc. 2014 par Ruby, Direction de l'hôtel
Please accept my sincere apology. We want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken. Again, I want to thank you for taking the time to share your concerns with us.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Ca

Clean hotel, NOT walking distance to Disneyland

Publié le 11 nov. 2014
The hotel is clean and the rooms are a good size. It is about a mile from Disneyland, we were disappointed that it was not closer. Otherwise we had a very nice stay.
Commentaire laissé par : Direction de l'hôtel
26 nov. 2014 par Ruby, Direction de l'hôtel
Thank you for your kind words about our rooms. We will extend your kind words to all our housekeeping staff. We apologize if our hotel was not as close as you would of liked.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde vancouver

Super comfy beds!!!

Publié le 10 nov. 2014
Les + : the beds!
Les - : somehow find more parking area.
Situation : 5 minute drive to Disneyland Parks and Anaheim Convention Center makes it super convenient.
Quite decent breakfast (make your own waffles!), and very close to Disneyland. Great stay here.
Commentaire laissé par : Direction de l'hôtel
21 nov. 2014 par Ruby, Direction de l'hôtel
Huge thank you for your perfect review! We hope to see more of you with your family and friends again.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde California

OK hotel near Disneyland

Publié le 10 nov. 2014
Les + : Pleasant and clean
Les - : Pool is tiny and umbrage
Situation : All Disney close by
Parking lot was being repaved, but inconvience was minimal
Commentaire laissé par : Direction de l'hôtel
21 nov. 2014 par Ruby, Direction de l'hôtel
Thank you so much for your understanding on your last stay with us during the upgrade of our parking lot pavement and the limitation of our pool size. We want you to know that the comments and suggestions we receive from our guests are taken seriously. We are so glad to know that you appreciate the pleasantness and cleanliness of our hotel. As well as our close proximity to Disneyland. Again, we want to thank you for taking the time to share your experience with us. We look forward to serving you again in the near future.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 23 oct. 2014
Les + : The breakfast that is provided was wide-ranging and good. Again, the staff at all levels were eager to help and very friendly.
Situation : The location was convenient to the ART to catch to Disneyland.
The room was very comfortable and the staff was extremely friendly and helpful.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde murrieta Ca

Excellent location for Disneyland

Publié le 30 sept. 2014
Directly across from Disney main gate. The hotel is under construction but that didn't bother us. The room with 2 double beds is very small but cozy. The pool was very nice for my kids and they enjoyed it. The AC tool a while to cool the room down but eventually did it's job. I would stay here again.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Denver

Publié le 28 sept. 2014
Breakfast needs definitely to improve and the breakfast area too small.
Commentaire laissé par : Direction de l'hôtel
30 sept. 2014 par Ruby, Direction de l'hôtel
Thank you so much for your feedback. I want you to know that the comments and suggestions we receive from our guests are taken seriously. Please be assured that the issues you've raised have been addressed. Again, I want to thank you for taking the time to share your concerns with us. We look forward to serving your future hotel needs.
5 sur 5
Recommandé
pour Familles
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 15 sept. 2014 sur Hotels.com